Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Alexander in Krakow is lauded for its prime location, nestled in the heart of the city and close to major attractions like the Main Market Square, Wawel Castle and Kazimierz. Guests find the hotel's spot both convenient and tranquil, striking a balance between being centrally located yet peaceful. The proximity to public transport, shops, restaurants and bars makes it a perfect base for exploring Krakow on foot.
The hotel's breakfast buffet receives high praise for its variety and quality, offering a substantial and delicious start to the day with options ranging from local Polish dishes to continental fare. Guests appreciate the frequent replenishment and the healthy choices available, though a few suggest more coffee machines to avoid queues and greater variety for extended stays. Dinner options also garner positive feedback for their flavorful and well-prepared meals, despite some minor issues like the need for a bar or evening restaurant.
The rooms at Hotel Alexander are generally commended for their spaciousness, cleanliness and modern amenities, including fridges, tea and coffee making facilities and air conditioning. While some rooms appear outdated and face minor maintenance issues, the renovated sections are notably comfortable and functionally designed. The hotel staff's responsiveness, like providing ironing boards upon request, further enhances the guest experience.
Cleanliness is a standout feature with the hotel frequently described as exceptionally well-maintained. The staff's efforts to keep the environment immaculate, along with modern and tidy room designs, contribute to a high level of guest satisfaction. The Hotel Alexander staff themselves are heralded for their friendliness, helpfulness and professionalism, receiving consistent praise for their courteous and accommodating nature, creating a welcoming atmosphere.
Complimentary Wi-Fi is available in common areas with strong and reliable connections, though some guests encounter weaker signals and intermittent connectivity in the rooms. Despite this, the free and fast Wi-Fi in shared spaces is appreciated.
Families find Hotel Alexander particularly accommodating due to its spacious rooms, child-friendly amenities and convenient location near attractions and public transport. Features like play areas and a comprehensive breakfast selection cater well to families, making it a great option for those traveling with children.
For nightlife enthusiasts, the hotel's location is strategic, surrounded by a plethora of bars, clubs and restaurants. This aspect makes it popular for guests looking to enjoy Krakow's vibrant nightlife. The comfort of the beds varies with many guests finding them very comfortable, although some mention issues with mattress conditions and bed configurations.
As a three-star hotel, Hotel Alexander meets and often surpasses expectations. Guests find the hotel offers good value for money with effective services reflective of its rating. Cleanliness, comfort and a friendly atmosphere contribute to an enjoyable stay. The hotel also excels in accessibility, providing facilities that cater well to guests with disabilities, highlighting its commitment to inclusivity.
Overall, Hotel Alexander provides a comfortable, clean and well-located option for travelers with its excellent location, friendly staff and commendable amenities making it a recommended choice for visitors to Krakow. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Single RoomClassically appointed, this room includes a minibar, plasma TV and private bathroom with a shower.
Standard Twin RoomClassically appointed, this room includes a minibar, TV set and private bathroom with a shower.
Rooms with larger beds are available upon request, but are subject to availability.
Standard Twin Room with Extra BedClassically appointed, this room includes a minibar, TV set and private bathroom with a shower.
Romantic Suite Extras in this spacious room include bathrobes, and sweets.
Premium ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment has air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Double Room BusinessThis air-conditioned twin/double room includes a flat-screen TV with satellite channels and a private bathroom.
Premium Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room has air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests.
Business Triple RoomThis air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Triple Room PremiumProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room features air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the very heart of Krakow, Hotel Alexander enjoys a prime location that guests repeatedly praise for its convenience and accessibility. Numerous reviews highlight the hotel's proximity to key attractions like the Main Market Square, Wawel Castle, Kazimierz and the ICE Krakow Congress Centre. Guests appreciate that major tourist sites, restaurants, bars, shops and public transport are all within walking distance, making it an ideal base for exploring Krakow on foot.
The hotel provides the best of both worlds: it's centrally located yet offers a peaceful retreat from the bustling crowds. Its guests value the quiet street it resides on, ensuring restful nights despite the central setting. The convenience extends to its excellent transport connections, being close to tram and bus stops, as well as the main train station. This strategic location is lauded by visitors who find it easy to immerse themselves in Krakow's vibrant culture and history while enjoying the comforts of modern amenities.
In summary, Hotel Alexander stands out for its fantastic location that allows guests to soak in the essence of Krakow with ease. Whether roaming picturesque old town streets, shopping or dining at local eateries, visitors find everything at their doorstep, making their stay both enjoyable and effortless.
Breakfast
Hotel Alexander's breakfast offerings have received notable praise from guests. Described as great, delicious and varied, the breakfast buffet provides a substantial and heartwarming start to the day. The selection includes a wide array of options, from local Polish dishes to continental fare, ensuring that all tastes are catered for, whether one prefers savory items such as scrambled eggs, sausages and cheese-filled nalesniki or sweet delights like pastries and fruits.
The breakfast experience is highlighted by its abundance and frequent replenishment, maintaining fresh and appealing options throughout the morning. Guests have repeatedly appreciated the high quality and variety of the foods available, which include both hot and cold dishes. The buffet's consistency in delivering a satisfying and fulfilling meal with plenty of healthy choices has been consistently noted as a strong point.
However, there are a few areas where some guests felt improvement could be made, such as the availability of more coffee machines, to avoid potential backlogs and an increased variety of sweets. Some reviews mentioned that the breakfast, while tasty, could become monotonous over longer stays. Despite these minor critiques, the overall consensus emphasizes the breakfast's role in enhancing the value and enjoyment of a stay at Hotel Alexander.
Dinner
Hotel Alexander offers a delightful dining experience that has garnered significant praise from its guests. The hotel excels in providing savory, rich and tasty breakfast options with top-notch food quality, making the start of the day a culinary pleasure. Guests have particularly appreciated the super delicious Polish cuisine, which many have described as offering excellent value for money. Both breakfast and dinner have been positively reviewed, emphasizing the very delicious meals served at the hotel.
However, there are areas for improvement. The breakfast room toaster does not always function properly and the absence of hot meal options leaves only a continental breakfast. Additionally, some guests have expressed a desire for a bar or evening restaurant to round out the dining experience. Despite these minor issues, the overall dining experience at Hotel Alexander stands out as a highlight, providing flavorful and well-prepared meals that guests appreciate.
Rooms
Hotel Alexander's rooms offer a mix of spaciousness, cleanliness and modern amenities, frequently praised for being comfortable and well-equipped. Many guests appreciate the inclusion of conveniences like fridges, tea and coffee making facilities and air conditioning. The modern design and tasteful decoration in the renovated sections especially stand out with positive mentions of cleanliness, cozy atmospheres and functional layouts.
Despite the predominantly positive feedback, some rooms show signs of aging and require renovation to meet contemporary standards. Issues include small room sizes, outdated furnishings and occasional maintenance problems like broken tiles or sticky carpets. Guests sometimes find that room conditions do not match the promotional photos, leading to occasional disappointments. Noise can also be an issue, particularly for rooms facing busy streets or with thin walls.
The staff's responsiveness, such as providing ironing boards upon request and ensuring rooms are clean and tidy, is generally well-regarded. Additionally, the hotel's prime location, along with the modernized sections, contributes to an enjoyable stay, making Hotel Alexander a practical and pleasant accommodation choice for many travelers seeking comfort and convenience.
Beds
Hotel Alexander has received a variety of feedback about its beds from guests with a notable emphasis on comfort. Many guests have praised the beds as being comfortable with good mattresses and quality bedding. The beds are often highlighted as very comfortable, allowing for a good night's rest. Some reviews mentioned the beds being particularly comfy with fresh linens and good pillows enhancing the sleeping experience.
However, there were also mentions of beds being too soft or too hard for some guests and several found the mattresses to be sagging or worn-out, suggesting a need for replacements. Some beds were noted as being low or narrow, which could be a concern for taller individuals.
There were recurring comments about the double beds sometimes being two singles pushed together, which wasn't ideal for all guests. Additionally, some found the third bed for children cramped and the pillows stained.
Overall, while many guests found the beds at Hotel Alexander comfortable and conducive to a good rest, there is room for improvement, particularly in ensuring that bed configurations and mattress conditions meet diverse guest needs.
Cleanliness
Hotel Alexander earns high marks for cleanliness from its guests, consistently described as exceptionally clean and well-maintained. The rooms, including bathrooms, are noted as spotlessly clean and are tidied on a daily basis. Guests appreciate the great attention to cleanliness, which extends to every corner of the hotel. The modern and clean design adds to the overall comfort and appeal with many rooms regularly updated and described as spacious and comfortable.
Despite some isolated comments about outdated elements and minor maintenance issues, such as patched ceilings and wet carpets, the general consensus is that the hotel maintains a high standard of cleanliness. The staff are recognized for their efforts to keep the environment immaculate, ensuring a pleasant stay for the guests. Many reviews also highlight the neat and tidy appearance, as well as the modern, well-furnished rooms.
In summary, guests of Hotel Alexander can expect a hotel environment where cleanliness is a top priority, providing a clean, comfortable and well-kept space that enhances the overall experience of their stay.
Staff
'Hotel Alexander' garners significant praise for its exceptional staff, described by guests as friendly, helpful and professional. Visitors frequently highlight the courteous and accommodating nature of the reception team, often noting their efficiency and willingness to assist with various requests and provide valuable local information, such as maps and transportation tips. The staff's attentiveness and quick engagement created a welcoming atmosphere that many found delightful. Sergei, a receptionist, is specifically mentioned for his notable service.
Guests also appreciate the overall pleasant demeanor and high level of professionalism exhibited by the hotel personnel. Despite a few isolated complaints about unfriendliness or rudeness, the vast majority of reviews emphasize the positive interactions with the staff, underscoring their dedication to enhancing the guest experience. The hotel administration is also recognized for its flexibility and support, contributing to an overall satisfactory stay. Clean and comfortable rooms further complement the attentive service provided at 'Hotel Alexander,' making it a well-regarded choice for travelers.
Wi-Fi
Hotel Alexander offers complimentary Wi-Fi in the common areas, providing an opportunity for guests to stay connected without extra costs. Many guests found the internet speed to be fast and the connection generally stable, highlighting the availability of good Wi-Fi throughout the hotel. Several reviews praised the strong and reliable Wi-Fi signal, emphasizing that it was easy to access and often smooth with no need for troublesome sign-ins.
However, Wi-Fi access within the rooms seems to be a common pain point. Some guests experienced intermittent connections, weak signals or poor coverage in their rooms, leading to a less consistent internet experience. In certain cases, only paid Wi-Fi was available in the rooms, which didn't sit well with everyone. While there were praises about the Wi-Fi's performance in public areas, the reliability drops noticeably in private spaces.
Despite these minor setbacks, the overall consensus suggests that while the in-room connectivity could use some improvement, the free and fast Wi-Fi in shared spaces is a valuable amenity at Hotel Alexander.
Family
Hotel Alexander is acclaimed for its family-friendly atmosphere and is highly recommended for family vacations. The spacious rooms, often large enough for a family of four, are well-appointed with amenities tailored for children, including child-friendly rooms and sofa beds. Guests frequently highlight the hotel’s convenient location, close to the center and near various attractions, making it perfect for families looking to explore the area.
The hotel boasts several features that cater specifically to families. A playground for children and dedicated play areas ensure younger guests are entertained. Additionally, a good breakfast selection caters to children's tastes and the helpful staff are noted for their warm and accommodating nature towards families.
Reviewers appreciate the clean and well-organized family rooms, often mentioning the ample space that allows for a relaxing family stay. The availability of free parking is another added convenience for parents. Whether traveling with small children or in larger groups, families find Hotel Alexander a great choice for a memorable and comfortable stay.
Nightlife
Hotel Alexander is situated in a prime location for those keen on exploring a vibrant nightlife scene. With a bustling street full of night activities, guests will find an extensive variety of bars, clubs, pubs and restaurants within walking distance. The proximity to nightlife is a standout feature, making it ideal for enjoying everything the night has to offer. Popular with groups celebrating special occasions, such as hen and stag parties, the hotel is surrounded by abundant nightlife options including the lively Reeperbahn district. Guests also praised nearby spots like CK Browar, known for its good food and beer. Whether it's the nearby restaurants, nightclubs or the ease of access to public transport and the old town, Hotel Alexander promises a location perfect for nightlife enthusiasts looking for good value and a lively ambiance.
3 Star
Hotel Alexander in Krakow confidently upholds its three-star rating, meeting and often exceeding the expectations of such establishments. Guests frequently noted that the hotel deserves more than its official three stars, particularly praising its cozy atmosphere and comfort. The hotel is recognized for providing good value for money with a price-quality ratio deemed excellent, especially given the competitive rates.
The range and quality of breakfast received positive feedback, contributing to a sense of satisfaction among visitors. While some reviews mentioned issues like insufficient bathroom lighting and occasional lapses in cleanliness, the general consensus is that the hotel offers a solid, dependable experience reflective of a typical three-star hotel.
Facilities and amenities are considered standard for the rating with guests noting that the basic but adequate services align with what one would expect from such a category. Its affordability and effective meeting of three-star standards make it a recommended choice for travelers seeking reliable, no-frills accommodation. Overall, Hotel Alexander is acknowledged as a decent, well-managed option for a comfortable stay in Krakow.
Accessible
Hotel Alexander in Krakow garners positive feedback for its commendable accessibility features, making it a favorable option for guests with disabilities. Many reviewers highlight that the hotel is very accessible with easy access and all amenities thoughtfully designed for disabled guests. The presence of ramps and accessibility aids significantly eases navigation around the premises, demonstrating the hotel's commitment to inclusivity.
Accommodations appear well-adapted with rooms specifically modified to meet the needs of disabled individuals. Notably, bathrooms in some rooms are adapted for disabled use and an available elevator ensures that guests can move between floors without encountering stairs. The hotel's accessible facilities and wheelchair-friendly environment earn praise with reviewers noting the ease of movement within the hotel premises.
However, some guests have pointed out areas for improvement. While the hotel boasts accessible features, the lobby area and the breakfast room were not entirely accessible in some cases, which might pose inconvenience. One reviewer mentioned the limited number of accessible rooms, suggesting a potential challenge for last-minute bookings.
The hotel's location is another plus with accessibility extending to nearby main sites, making it a practical choice for sightseeing. Ample parking options add to the convenience, clearly marked and suitable for disabled drivers.
Overall, Hotel Alexander is well-suited for individuals with disabilities, offering a range of accessible amenities and adapted accommodations, though there are minor areas for enhancement to ensure an even more seamless experience for all guests.
Honeymoon
Hotel Alexander emerges as a highly recommended destination for honeymooners, consistently praised for its romantic ambiance and ideal location. Couples looking for a getaway will find it perfect for honeymoon trips with a strong emphasis on creating a memorable stay. The romantic atmosphere is complemented by luxurious honeymoon suites and special packages tailored for newlyweds. The staff's attentive service ensures that honeymooners feel special throughout their stay. Guests particularly appreciate the clean and nicely prepared rooms that add to the overall romantic setting. The hotel also stands out for the friendliness of the reception, enhancing the experience for couples. Despite a minor note about street parking being less suitable for honeymooners, Hotel Alexander shines as an ideal spot for those embarking on their new life together.
Dog Friendly
Hotel Alexander warmly welcomes guests traveling with pets, ensuring a comfortable stay for both pets and their owners. Praised as a dog-friendly hotel, it offers great pet services and dog-friendly facilities throughout the property. Guests describe the staff as very friendly and accommodating to pets, making the hotel an ideal choice for those accompanied by their furry friends.
The hotel provides good service for pets, which includes access to a nearby park for walks. However, some guests noted the need for clearer upfront information regarding the fee for pets, which is 80 PLN per day. Despite the high fee, many pets, including dogs, thoroughly enjoyed their stay. Overall, Hotel Alexander is a pet-friendly venue with several positive features for guests traveling with pets.
No, Hotel Alexander doesn't have any pool.
No, a spa isn't available at Hotel Alexander.
Yes, Hotel Alexander welcomes dogs.
No, parking facilities aren't available at Hotel Alexander.