Steigenberger Hotel & Spa Krems
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Summary of reviewsSteigenberger Hotel & Spa Krems offers a serene and picturesque retreat with its enviable location atop a hill, providing breathtaking views of the vineyards, Danube and the city of Krems. The hotel's proximity to the old town and the Wachau Valley makes it an ideal base for exploring the culturally rich region, although the hill's steepness can be challenging in icy conditions. Despite minor accessibility issues via public transport and limited parking spaces, the tranquil surroundings and scenic vistas, especially from the pool and spa areas, make it a favored destination for relaxation.
The breakfast experience is a notable highlight, often praised for its wide, diverse selection and generous offerings. Guests especially enjoy breakfasting on the terrace with views of the vineyards. While there are minor critiques regarding waiting times and some product availability, the overall feedback remains overwhelmingly positive, accentuated by polite and helpful staff.
Dinner at the hotel receives mixed reviews. Many guests compliment the delicious dishes, efficient service and quality wine selections, especially during special events like Christmas and New Year's Eve. However, some guests express concerns about limited menu options, early closing times and the price-performance ratio. Despite these critiques, the restaurant shows potential for memorable dining experiences.
The rooms at Steigenberger Hotel & Spa Krems are generally well-received with newly renovated accommodations in the new building standing out for their modern design and spaciousness. Guests appreciate the cleanliness, comfort and beautiful views from the large balconies. Some minor issues include the occasional need for better housekeeping and the lack of air conditioning, especially during warmer periods.
The hotel's cleanliness receives mixed feedback. Many facilities, including the newly renovated spa and pool areas, are praised for their impeccable cleanliness. However, inconsistent housekeeping standards in some areas and specific cleanliness issues in certain rooms suggest the need for improvements.
The staff is frequently lauded for their friendliness, helpfulness and accommodating nature, contributing to a pleasant and welcoming atmosphere. Despite occasional mentions of less favorable interactions, the general sentiment towards the staff remains highly positive.
While the WiFi service is convenient and free, it can be hit or miss with varying degrees of reliability reported in different areas of the property.
The spa is a standout feature with guests praising its spaciousness, modern design and variety of amenities including saunas and pools. The serene ambiance, coupled with attentive service, makes it a top choice for relaxation.
The gym facilities are well-regarded for their adequacy and scenic views, enhancing the overall fitness experience for guests.
The pool area, both indoor and outdoor, is highly praised for its design and comfort. The outdoor pool with its vineyard backdrop, offers a particularly picturesque setting, although the temperature and occasional maintenance issues are noted by some.
Parking at the hotel provides a mixed experience with limited free options and a paid underground garage available. Despite the variability in daily fees, many guests find the parking options convenient when spaces are available.
In conclusion, Steigenberger Hotel & Spa Krems offers a tranquil and picturesque setting with excellent breakfast offerings, well-received spa and pool facilities and friendly staff, making it a favorable choice for a relaxing and scenic getaway.
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The breakfast experience is a notable highlight, often praised for its wide, diverse selection and generous offerings. Guests especially enjoy breakfasting on the terrace with views of the vineyards. While there are minor critiques regarding waiting times and some product availability, the overall feedback remains overwhelmingly positive, accentuated by polite and helpful staff.
Dinner at the hotel receives mixed reviews. Many guests compliment the delicious dishes, efficient service and quality wine selections, especially during special events like Christmas and New Year's Eve. However, some guests express concerns about limited menu options, early closing times and the price-performance ratio. Despite these critiques, the restaurant shows potential for memorable dining experiences.
The rooms at Steigenberger Hotel & Spa Krems are generally well-received with newly renovated accommodations in the new building standing out for their modern design and spaciousness. Guests appreciate the cleanliness, comfort and beautiful views from the large balconies. Some minor issues include the occasional need for better housekeeping and the lack of air conditioning, especially during warmer periods.
The hotel's cleanliness receives mixed feedback. Many facilities, including the newly renovated spa and pool areas, are praised for their impeccable cleanliness. However, inconsistent housekeeping standards in some areas and specific cleanliness issues in certain rooms suggest the need for improvements.
The staff is frequently lauded for their friendliness, helpfulness and accommodating nature, contributing to a pleasant and welcoming atmosphere. Despite occasional mentions of less favorable interactions, the general sentiment towards the staff remains highly positive.
While the WiFi service is convenient and free, it can be hit or miss with varying degrees of reliability reported in different areas of the property.
The spa is a standout feature with guests praising its spaciousness, modern design and variety of amenities including saunas and pools. The serene ambiance, coupled with attentive service, makes it a top choice for relaxation.
The gym facilities are well-regarded for their adequacy and scenic views, enhancing the overall fitness experience for guests.
The pool area, both indoor and outdoor, is highly praised for its design and comfort. The outdoor pool with its vineyard backdrop, offers a particularly picturesque setting, although the temperature and occasional maintenance issues are noted by some.
Parking at the hotel provides a mixed experience with limited free options and a paid underground garage available. Despite the variability in daily fees, many guests find the parking options convenient when spaces are available.
In conclusion, Steigenberger Hotel & Spa Krems offers a tranquil and picturesque setting with excellent breakfast offerings, well-received spa and pool facilities and friendly staff, making it a favorable choice for a relaxing and scenic getaway.
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Heated Pool Indoor Pool Outdoor Pool
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4-Star Hotel
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Guest Reviews
Steigenberger Hotel & Spa Krems boasts an enviable location that guests repeatedly praise for its tranquil and picturesque setting. Perched atop a hill, the hotel offers breathtaking views overlooking the vineyards of Krems, the Danube and the city itself. While slightly removed from the bustling city center, the hotel’s peaceful surroundings provide a perfect retreat for relaxation and leisurely walks.
Guests appreciated the close proximity to the charming old town of Krems, reachable within a 15 to 20-minute walk. Additionally, the hotel's position in the renowned Wachau Valley makes it an ideal base for exploring this culturally rich and scenic region. Visitors also enjoyed the convenient access to wine taverns and local restaurants, albeit with some noting the hill's steepness could be challenging— especially in colder, icy conditions.
The location’s quietude was frequently highlighted, underscoring the hotel’s suitability for those seeking a serene escape amidst nature. The beautiful views are enhanced by the sight of the vineyards, which can be savored from various vantage points including the pool, spa area and even during breakfast. The bird concerts in the vineyards added a delightful background to this tranquil environment.
The hotel's facilities, such as the wellness area, indoor pool and relaxation zones, were also well-recommended, providing guests with numerous options to unwind and enjoy the scenic vineyard backdrop. Despite some minor comments on the accessibility via public transport and limited free parking spaces, the overall sentiment towards the location remains overwhelmingly positive.
In conclusion, Steigenberger Hotel & Spa Krems offers a beautiful and serene setting perfect for relaxation while providing easy access to the cultural and culinary delights of Krems and the Wachau Valley.
The breakfast at Steigenberger Hotel & Spa Krems consistently receives high praise from guests. The breakfast buffet is highlighted for its excellence, offering a wide and diverse selection that meets various tastes and dietary needs. Freshly prepared egg dishes, abundant choices of sausages, cheeses, fruits, cereals and pastries are frequently mentioned as highlights. Guests appreciate the extensive and high-quality offerings, describing the experience as very rich, generous and satisfying.
Many reviews highlight the pleasure of enjoying breakfast on the terrace, which provides scenic views of the vineyards, enhancing the dining experience. Despite the occasional crowding and cafeteria-like atmosphere reported in the dining hall, the overall impression of the breakfast remains positive. Some guests noted minor critiques, such as waiting times at the coffee machines or a lack of fresh juices and some regional produce, but these points do not significantly detract from the overwhelmingly positive feedback.
The service during breakfast is also well-regarded with staff frequently described as polite and helpful, ensuring that the buffet is continually restocked and varied. The inclusion of gluten-free options and the well-prepared presentation of dishes further add to the positive experience. Overall, the breakfast at Steigenberger Hotel & Spa Krems is deemed a standout feature, making it a notable part of the stay for many guests.
Dinner at the Steigenberger Hotel & Spa Krems receives a mix of feedback with many guests highlighting the dishes as delicious, beautifully arranged and highly recommended. The food quality is largely praised with comments on the evening menus, Christmas and New Year's Eve offerings being notably exceptional. Guests also appreciated the efficient service and tasteful wine selections presented with the dinners.
However, some guests express concerns over the limited menu options and early restaurant closing times, which restrict the availability of food past 8:30 PM. Additionally, the price-performance ratio was a contentious point with several reviews noting that the dinners felt overpriced considering the limited or average quality of certain dishes. The need for reservations further added to the inconvenience for some diners looking for spontaneity.
Moreover, a portion of guests mentioned that the service could be enhanced, describing it as slow or below average. Despite some critiques about room for improvement and the occasional disappointing meal, the consistency of positive remarks underscores the restaurant's potential for delivering memorable dining experiences.
Steigenberger Hotel & Spa Krems offers a range of impressive room options that have left many guests pleased with their stay. Newly renovated rooms in the new building are notable for their modern design, spacious layouts and large balconies, often providing scenic views of the vineyard slopes or Göttweig Abbey. Guests have appreciated the high level of cleanliness with many mentioning that their rooms were very clean, comfortable and well-equipped. Suites are particularly luxurious, featuring amenities such as beautiful bathtubs and spacious living areas, sometimes even two balconies.
The room facilities generally meet high expectations, contributing to an excellent overall stay. Additional features like large bathrooms with ample storage, separate toilets, comfortable beds and modern furnishings have been well-received. For relaxation, rooms offer a serene atmosphere, often described as very quiet and peaceful.
However, there are some areas noted for improvement. A few guests mentioned that the room cleanliness could have been better on certain occasions and some rooms were described as outdated and in need of renovation. The lack of air conditioning in many rooms seemed to be a recurring issue, particularly during warmer periods with some guests finding the rooms excessively hot.
Despite these issues, the overall guest experience is overwhelmingly positive with the majority of reviews highlighting the spaciousness, comfort and beautiful views that the rooms offer. The high-quality and stylish room decor, coupled with friendly and courteous staff, ensures that most guests have a memorable and pleasant stay at this hotel.
Guests at the Steigenberger Hotel & Spa Krems have mixed impressions about the beds. While many praise the beds as very comfortable, fantastic and conducive to great sleep, others report discomfort. Common positives include new mattresses, comfortable double beds and quiet room conditions enhancing the sleeping experience.
However, some guests find the beds either too hard or too soft with issues such as mattresses sagging or sliding apart, especially in double beds formed by two singles. A few guests also mentioned discomfort from the heavy double blanket provided for couples and the lack of air conditioning causing heat discomfort at night.
Generally, while the beds receive favorable remarks for comfort, there are recurring concerns about mattress quality and bed setup that could impact the sleep experience for some visitors.
Steigenberger Hotel & Spa Krems receives mixed feedback regarding its cleanliness. On a positive note, many guests praise the hotel for its very clean and well-kept facilities, including the rooms and wellness areas. Comments frequently highlight large, comfortable rooms that are either new or renovated, as well as exceptional cleanliness in areas such as the spa, pools and general facilities. The cleanliness of the newly renovated spaces also stands out as a positive aspect.
However, there are significant concerns about inconsistent cleanliness standards in some rooms and common areas. Reviews mention issues such as poor hygiene, insufficient cleaning and specific problems like red algae in the shower and dust on floors. Some guests also note the need for better attention to cleaning in bathrooms and the presence of large stains on carpets and lime stains in showers.
In summary, while many areas of the Steigenberger Hotel & Spa Krems maintain high cleanliness standards, certain rooms and amenities indicate a need for more consistent and thorough housekeeping to meet guests' expectations fully.
The reviews for the staff at Steigenberger Hotel & Spa Krems highlight a predominantly positive experience with numerous guests praising the friendliness and helpfulness of the team. Words like "friendly," "helpful," and "accommodating" are frequent descriptors, especially when referring to the general staff, room service and the spa team. Guests frequently mentioned how attentive and courteous the staff were, making the overall stay pleasant and comfortable. Specific names like Mrs. Stoika from the breakfast room and Mr. Philip from the front desk received special mentions for their exceptional service.
However, there were occasional mentions of less favorable experiences, such as unhelpful reception staff, inattentive waiters during breakfast and some misunderstandings in communication. Despite these few criticisms, the general consensus is overwhelmingly positive, highlighting the dedicated and friendly nature of the hotel's staff, ensuring a welcoming atmosphere throughout the property.
The Steigenberger Hotel & Spa Krems offers a mix of experiences when it comes to WiFi connectivity. Guests have enjoyed good WiFi in many areas with some even describing the connection as working well and super. Free WiFi is included and access does not require a password in the rooms, offering convenience for guests.
However, the WiFi service shows varying degrees of reliability. Some spots, particularly public spaces like the lobby and restaurant, suffer from intermittent and slow connections. Additionally, reception areas have reported issues with connectivity and in certain rooms, the signal can be limited or inconsistent.
Overall, while there are ample opportunities for a satisfactory internet experience, the quality of WiFi at Steigenberger Hotel & Spa Krems can be somewhat hit or miss across different areas of the property.
The Steigenberger Hotel & Spa Krems has garnered high praise for its spa, establishing itself as a premier destination for relaxation and wellness. Guests consistently highlight the spa's spaciousness, modern design and impeccable cleanliness. The wellness area stands out for its variety of amenities, including saunas, indoor and outdoor pools and diverse relaxation rooms. Visitors appreciate the quiet zones and the availability of tea, coffee and snacks, enhancing the overall experience.
The spa facilities are described as well-maintained and beautifully designed, providing a serene ambiance perfect for unwinding. The staff's courteous and attentive service adds to the positive impressions. The presence of family-friendly features and the spacious, comfortable rooms further enhance the stay.
Despite minor mentions of the spa area occasionally lacking warmth and its labyrinthine layout, the overall sentiment remains overwhelmingly positive. Guests find the wellness area stylish, new and beautifully renovated, making it an excellent choice for those seeking a top-tier spa experience. The integration of culture and wellness is an added benefit, offering a delightful combination for visitors.
The fitness facilities at Steigenberger Hotel & Spa Krems are generally well-received by guests. Described as having a great view, the gym area allows patrons to work out while enjoying scenic vistas, including vineyards. The gym is said to be adequately equipped and of a good size, providing sufficient space and equipment for various exercises. Guests appreciate the separate exercise area and multiple gym options available, ensuring that there is usually space to work out comfortably. Additionally, the fitness room includes good amenities, such as a sauna. The hotel's overall facilities, including the gym, contribute to a pleasant stay for guests looking to maintain their fitness routines while enjoying the tranquil surroundings and other indulgent amenities such as the spa treatments and excellent breakfast offerings.
The Steigenberger Hotel & Spa Krems boasts a beautifully designed pool area that receives high praise from guests. Among the pool facilities, the indoor and outdoor pools stand out for their appeal and comfort. Guests appreciate the large indoor pool, which is spacious enough for swimming laps and offers a relaxing atmosphere. The various pools, including a heated option and an outdoor whirlpool, enhance the luxurious spa experience.
The outdoor pool is particularly noted for its stunning view of the vineyards, adding a picturesque backdrop to the swimming experience. Despite some mentioning that the outdoor pool can be quite cold and occasionally not in operation, its relaxing ambiance and scenic surroundings are often highlighted.
The indoor pool is praised for its good length, making it suitable for those looking to swim in comfort, though a few reviews mention that it can be chilly. The indoor pool area is generally seen as well-designed, albeit with occasional comments about the need for warmer temperatures and improved lighting.
In addition to the pools, the spa area overall is highly recommended with a garden sauna and various well-kept facilities contributing to a sense of tranquility and luxury. While the pool area might benefit from minor redesigns and better maintenance in some aspects, the majority of guests appear more than satisfied with their experience, particularly enjoying the serene views and the extensive pool facilities.
Parking at the Steigenberger Hotel & Spa Krems presents a mixed experience for guests. The hotel offers free parking directly in front, but these spaces are limited and often occupied. Many guests find this a convenient option when available. For more secure parking, an underground garage is available, though it comes at an extra cost typically ranging from €13 to €16 per day. Some guests mentioned variations in the daily fee, highlighting the cost could be considered somewhat expensive.
Despite these facilities, several guests noted that the parking garage is not large enough to accommodate all the vehicles, especially given the size of the hotel with its 170 rooms. This shortage of spaces can lead to frustration and makes parking feel insufficient for some. When outdoor spaces are exhausted, the paid garage becomes the default choice, though its cost could seem high compared to the availability of free parking elsewhere.
Overall, guests find the parking situation at Steigenberger Hotel & Spa Krems somewhat limited and occasionally expensive, especially during peak times. Advanced information about parking costs and availability might help in better planning for future stays. The hotel’s reception staff generally receive positive remarks for their friendliness, which could ease the process despite the parking constraints.
Steigenberger Hotel & Spa Krems has garnered positive feedback for its electric vehicle (EV) charging facilities. Guests have highlighted the availability of multiple EV charging stations, including specific options for Tesla vehicles. Reviews consistently mentioned the accessibility and convenience of the charging stations, allowing guests to easily power their electric cars during their stay. Overall, the presence of these EV charging facilities adds a significant level of convenience for guests traveling with electric vehicles.
Steigenberger Hotel & Spa Krems has received largely positive reviews from families traveling with children. It stands out as a family-friendly destination with welcoming facilities designed to suit the needs of guests of all ages. Families appreciated the spacious and comfortable rooms, which are ideal for accommodating both adults and children with some specifically mentioning the convenience of a child’s bed provided by housekeeping and baby-equipped rooms.
The hotel offers a pleasant environment for a family weekend, providing good value and fun for everyone involved. Mixed family groups, including children and babies, seemed to fit well into the hotel's friendly atmosphere. The spacious suites, some with beautifully furnished interiors and large living-sleeping areas, were highly praised.
Despite the overall positive reception, a few aspects might require attention. Some guests noted the absence of air conditioning in the rooms, which led to uncomfortable temperatures during hotter periods. Additionally, the lack of child seats was mentioned as an area for improvement. The hotel does, however, cater well with family room facilities and has garnered a positive reputation for its family matching and child-friendly environment.
In sum, Steigenberger Hotel & Spa Krems is well-regarded for its spacious, comfortable accommodations and family-friendly amenities, making it a recommended choice for those traveling with children, despite a few minor drawbacks.
Steigenberger Hotel & Spa Krems offers an experience that mostly aligns with its four-star rating. Guests consistently praise the cleanliness, well-maintained facilities and the high quality of the breakfast and rooms. Many find the hotel delivers an overall pleasant four-star experience with some even citing it as an absolutely fine choice for a Steigenberger property. The hotel's maintenance and overall presentation are frequently noted as meeting four-star standards, contributing to a positive stay for many visitors.
However, some reviews indicate that certain aspects of the hotel fall short of four-star expectations. There are mentions of amenities and services that do not match the higher price category with the room quality occasionally failing to meet the anticipated standards. A few guests have pointed out that the service and specific arrangements were underwhelming, citing instances where the experience did not align with the four-star promise. While many find the hotel satisfactory, these points highlight areas in need of improvement to fully meet the expectations tied to the Steigenberger name.
Steigenberger Hotel & Spa Krems offers solid facilities for business travelers, including conference rooms and a modern seminar room. The hotel provides a good workspace in suites and has additional rooms available for meetings, making it suitable for both work and leisure. Travelers can expect spacious and well-maintained rooms, although some mentioned high noise levels due to conferences. While it is considered expensive, the hotel supports a perfect recovery trip atmosphere. It also caters to various needs, being dog-friendly and cycle-friendly, making it a versatile choice for different types of business retreats.
The Steigenberger Hotel & Spa Krems offers a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, accessible rooms are available and spacious, making them suitable for guests with mobility issues. The hotel provides a chauffeur service, which can be a helpful convenience. The spa area receives praise for its quality, though some guests note the long walk to reach it.
However, there are several areas where the hotel falls short. Both the indoor and outdoor pool facilities present accessibility challenges and the spa is not easily accessible. Long paths to rooms without assistance and missing proper signage further complicate navigation for those with limited mobility. Despite these hurdles, the inviting ambiance and available services make it a decent option for guests with disabilities.
The Steigenberger Hotel & Spa Krems offers a commendable array of pool facilities that guests consistently praise. The outdoor heated pool, nestled among picturesque vineyards, provides a unique setting for sunbathing and relaxation. Guests frequently highlight the indoor heated pool for its modern design and inviting temperature, which remains comfortably between 30-35 degrees, enhancing the overall wellness experience. The hotel's pool area is described as great and relaxing, contributing to the allure of their well-maintained spa facilities.
Steigenberger Hotel & Spa Krems boasts an impressive outdoor pool that has consistently captivated its guests. This beautifully located pool is nestled amongst lush vineyards, providing a serene and picturesque setting. The outdoor area is expansive and thoughtfully designed, featuring plenty of sun loungers and relaxation zones where visitors can unwind. Heated for comfort, the pool remains inviting even in cooler weather, although some guests have found it a bit chilly at the end of April.
Complementing the pool is a garden sauna and a spa, enhancing the overall relaxation experience. Guests have particularly enjoyed the seamless integration of the pool with the surrounding vineyard landscape, making it a perfect spot for sunbathing and leisure. The presence of additional pools in the area ensures there is ample space for everyone, contributing to a serene and uncrowded atmosphere. The whirlpool, offering stunning vineyard views, adds a touch of luxury to the experience.
Overall, the outdoor pool at Steigenberger Hotel & Spa Krems offers a perfect blend of natural beauty and modern amenities, making it a standout feature for guests seeking relaxation in a picturesque setting.
The Steigenberger Hotel & Spa Krems offers a large and aesthetically pleasing indoor pool, situated among picturesque vineyards, which adds a unique charm. Guests appreciate the cleanliness of the pool area, describing it as spotless and very pleasant. The pool is integrated into the spa area, providing a heated and relaxing environment, perfect for unwinding. Amenities such as filtered water coolers and yoga mats enhance the experience for visitors. While some have noted the water can be slightly cold, the overall impression remains positive with the pool being a significant highlight of the hotel's offerings. However, it's worth mentioning that there were occasional comments about the indoor pool area needing better maintenance and a non-functional whirlpool was noted. Despite these minor drawbacks, the indoor pool at the Steigenberger Hotel & Spa Krems is generally well-received and contributes to a satisfying stay at the hotel.
Steigenberger Hotel & Spa Krems exudes a luxurious atmosphere with its opulent property and high-class feel. Guests have noted the beautiful spa area as a highlight, adding to the overall sense of luxury and relaxation. The wellness area is particularly praised for its many rest areas, creating a very luxurious experience for those seeking tranquility. Additionally, luxurious details like welcome gifts enhance the visitor's stay.
However, some reviews indicate that the luxury appearance may not fully meet expectations. While the hotel showcases a luxurious exterior and maintains high-class aesthetics, some areas seem to be aging. Service quality has also been a point of contention with breakfast service lacking in providing a high-class experience and some guests remarking that it resembles hostel-level service.
In terms of cost, the hotel offers a reasonable price-performance ratio for the luxury it aims to provide, though some guests feel that certain services, such as the spa, come with exorbitant fees and luxury suites may be overpriced.
Overall, Steigenberger Hotel & Spa Krems offers a largely luxurious experience with its beautiful spa and wellness facilities, elegant appearance and thoughtful details, although some aspects, particularly service, may fall short of the high-class standards expected by the guests.
Nestled amidst scenic vineyards, the Steigenberger Hotel & Spa Krems offers a truly romantic retreat. Guests are charmed by the hotel's beautiful and romantic ambiance, which is perfect for a peaceful escape. The overall atmosphere is calm and pleasant, complemented by courteous and polite staff, adding to the overall positive experience.
The hotel excels in providing romantic settings with superb views of vineyards from various vantage points, including a terrace and balconies. Many guests highlight the romantic spa experience, which includes a great spa area complete with loungers in the vineyard – a perfect blend of relaxation and natural beauty.
The rooms are notably quiet, comfortable and spacious. Some even feature free-standing bathtubs with picturesque views, enhancing the romantic and luxurious feel of the suites. The rooftop bar and the option for a romantic dinner on the terrace further enrich the experience.
With fantastic views of Krems and a balcony overlooking beautiful scenery, the ambiance of this hotel is unmatched. It's an idyllic spot for a romantic weekend getaway, ensuring a cozy and inviting stay.
Steigenberger Hotel & Spa Krems has earned a strong reputation for being dog-friendly, making it an ideal choice for families traveling with their furry friends. Many guests highlight the welcoming atmosphere for dogs, noting that their pets felt comfortable and well-treated during their stay. The hotel staff are generally accommodating, ensuring that pets enjoy their visit just as much as their human counterparts.
The location of the hotel, adjacent to large areas perfect for play, adds to its appeal for dog owners. Several reviews mention the convenience of these outdoor spaces for dogs to roam and enjoy themselves. Accommodations include specific dog-friendly rooms and some guests reported receiving a very nice room or suite that comfortably housed both them and their pets.
However, there are a few caveats. While dogs are allowed, there is an additional charge of 25 euros per night and dogs are not permitted in the restaurant, which some guests found restrictive. A few reviews also mentioned the occasional unfriendly interaction regarding the presence of dogs in certain areas.
Overall, Steigenberger Hotel & Spa Krems provides a welcoming environment for dogs and their owners, making it a solid choice for a short vacation with a pet.
Location Show Map
Location
Guests appreciated the close proximity to the charming old town of Krems, reachable within a 15 to 20-minute walk. Additionally, the hotel's position in the renowned Wachau Valley makes it an ideal base for exploring this culturally rich and scenic region. Visitors also enjoyed the convenient access to wine taverns and local restaurants, albeit with some noting the hill's steepness could be challenging— especially in colder, icy conditions.
The location’s quietude was frequently highlighted, underscoring the hotel’s suitability for those seeking a serene escape amidst nature. The beautiful views are enhanced by the sight of the vineyards, which can be savored from various vantage points including the pool, spa area and even during breakfast. The bird concerts in the vineyards added a delightful background to this tranquil environment.
The hotel's facilities, such as the wellness area, indoor pool and relaxation zones, were also well-recommended, providing guests with numerous options to unwind and enjoy the scenic vineyard backdrop. Despite some minor comments on the accessibility via public transport and limited free parking spaces, the overall sentiment towards the location remains overwhelmingly positive.
In conclusion, Steigenberger Hotel & Spa Krems offers a beautiful and serene setting perfect for relaxation while providing easy access to the cultural and culinary delights of Krems and the Wachau Valley.
Breakfast
Many reviews highlight the pleasure of enjoying breakfast on the terrace, which provides scenic views of the vineyards, enhancing the dining experience. Despite the occasional crowding and cafeteria-like atmosphere reported in the dining hall, the overall impression of the breakfast remains positive. Some guests noted minor critiques, such as waiting times at the coffee machines or a lack of fresh juices and some regional produce, but these points do not significantly detract from the overwhelmingly positive feedback.
The service during breakfast is also well-regarded with staff frequently described as polite and helpful, ensuring that the buffet is continually restocked and varied. The inclusion of gluten-free options and the well-prepared presentation of dishes further add to the positive experience. Overall, the breakfast at Steigenberger Hotel & Spa Krems is deemed a standout feature, making it a notable part of the stay for many guests.
Dinner
However, some guests express concerns over the limited menu options and early restaurant closing times, which restrict the availability of food past 8:30 PM. Additionally, the price-performance ratio was a contentious point with several reviews noting that the dinners felt overpriced considering the limited or average quality of certain dishes. The need for reservations further added to the inconvenience for some diners looking for spontaneity.
Moreover, a portion of guests mentioned that the service could be enhanced, describing it as slow or below average. Despite some critiques about room for improvement and the occasional disappointing meal, the consistency of positive remarks underscores the restaurant's potential for delivering memorable dining experiences.
Rooms
The room facilities generally meet high expectations, contributing to an excellent overall stay. Additional features like large bathrooms with ample storage, separate toilets, comfortable beds and modern furnishings have been well-received. For relaxation, rooms offer a serene atmosphere, often described as very quiet and peaceful.
However, there are some areas noted for improvement. A few guests mentioned that the room cleanliness could have been better on certain occasions and some rooms were described as outdated and in need of renovation. The lack of air conditioning in many rooms seemed to be a recurring issue, particularly during warmer periods with some guests finding the rooms excessively hot.
Despite these issues, the overall guest experience is overwhelmingly positive with the majority of reviews highlighting the spaciousness, comfort and beautiful views that the rooms offer. The high-quality and stylish room decor, coupled with friendly and courteous staff, ensures that most guests have a memorable and pleasant stay at this hotel.
Beds
However, some guests find the beds either too hard or too soft with issues such as mattresses sagging or sliding apart, especially in double beds formed by two singles. A few guests also mentioned discomfort from the heavy double blanket provided for couples and the lack of air conditioning causing heat discomfort at night.
Generally, while the beds receive favorable remarks for comfort, there are recurring concerns about mattress quality and bed setup that could impact the sleep experience for some visitors.
Cleanliness
However, there are significant concerns about inconsistent cleanliness standards in some rooms and common areas. Reviews mention issues such as poor hygiene, insufficient cleaning and specific problems like red algae in the shower and dust on floors. Some guests also note the need for better attention to cleaning in bathrooms and the presence of large stains on carpets and lime stains in showers.
In summary, while many areas of the Steigenberger Hotel & Spa Krems maintain high cleanliness standards, certain rooms and amenities indicate a need for more consistent and thorough housekeeping to meet guests' expectations fully.
Staff
However, there were occasional mentions of less favorable experiences, such as unhelpful reception staff, inattentive waiters during breakfast and some misunderstandings in communication. Despite these few criticisms, the general consensus is overwhelmingly positive, highlighting the dedicated and friendly nature of the hotel's staff, ensuring a welcoming atmosphere throughout the property.
Wi-Fi
However, the WiFi service shows varying degrees of reliability. Some spots, particularly public spaces like the lobby and restaurant, suffer from intermittent and slow connections. Additionally, reception areas have reported issues with connectivity and in certain rooms, the signal can be limited or inconsistent.
Overall, while there are ample opportunities for a satisfactory internet experience, the quality of WiFi at Steigenberger Hotel & Spa Krems can be somewhat hit or miss across different areas of the property.
Spa
The spa facilities are described as well-maintained and beautifully designed, providing a serene ambiance perfect for unwinding. The staff's courteous and attentive service adds to the positive impressions. The presence of family-friendly features and the spacious, comfortable rooms further enhance the stay.
Despite minor mentions of the spa area occasionally lacking warmth and its labyrinthine layout, the overall sentiment remains overwhelmingly positive. Guests find the wellness area stylish, new and beautifully renovated, making it an excellent choice for those seeking a top-tier spa experience. The integration of culture and wellness is an added benefit, offering a delightful combination for visitors.
Gym
Pool
The outdoor pool is particularly noted for its stunning view of the vineyards, adding a picturesque backdrop to the swimming experience. Despite some mentioning that the outdoor pool can be quite cold and occasionally not in operation, its relaxing ambiance and scenic surroundings are often highlighted.
The indoor pool is praised for its good length, making it suitable for those looking to swim in comfort, though a few reviews mention that it can be chilly. The indoor pool area is generally seen as well-designed, albeit with occasional comments about the need for warmer temperatures and improved lighting.
In addition to the pools, the spa area overall is highly recommended with a garden sauna and various well-kept facilities contributing to a sense of tranquility and luxury. While the pool area might benefit from minor redesigns and better maintenance in some aspects, the majority of guests appear more than satisfied with their experience, particularly enjoying the serene views and the extensive pool facilities.
Parking
Despite these facilities, several guests noted that the parking garage is not large enough to accommodate all the vehicles, especially given the size of the hotel with its 170 rooms. This shortage of spaces can lead to frustration and makes parking feel insufficient for some. When outdoor spaces are exhausted, the paid garage becomes the default choice, though its cost could seem high compared to the availability of free parking elsewhere.
Overall, guests find the parking situation at Steigenberger Hotel & Spa Krems somewhat limited and occasionally expensive, especially during peak times. Advanced information about parking costs and availability might help in better planning for future stays. The hotel’s reception staff generally receive positive remarks for their friendliness, which could ease the process despite the parking constraints.
EV charging stations
Family
The hotel offers a pleasant environment for a family weekend, providing good value and fun for everyone involved. Mixed family groups, including children and babies, seemed to fit well into the hotel's friendly atmosphere. The spacious suites, some with beautifully furnished interiors and large living-sleeping areas, were highly praised.
Despite the overall positive reception, a few aspects might require attention. Some guests noted the absence of air conditioning in the rooms, which led to uncomfortable temperatures during hotter periods. Additionally, the lack of child seats was mentioned as an area for improvement. The hotel does, however, cater well with family room facilities and has garnered a positive reputation for its family matching and child-friendly environment.
In sum, Steigenberger Hotel & Spa Krems is well-regarded for its spacious, comfortable accommodations and family-friendly amenities, making it a recommended choice for those traveling with children, despite a few minor drawbacks.
4 Star
However, some reviews indicate that certain aspects of the hotel fall short of four-star expectations. There are mentions of amenities and services that do not match the higher price category with the room quality occasionally failing to meet the anticipated standards. A few guests have pointed out that the service and specific arrangements were underwhelming, citing instances where the experience did not align with the four-star promise. While many find the hotel satisfactory, these points highlight areas in need of improvement to fully meet the expectations tied to the Steigenberger name.
Business
Accessible
However, there are several areas where the hotel falls short. Both the indoor and outdoor pool facilities present accessibility challenges and the spa is not easily accessible. Long paths to rooms without assistance and missing proper signage further complicate navigation for those with limited mobility. Despite these hurdles, the inviting ambiance and available services make it a decent option for guests with disabilities.
Heated Pool
Outdoor Pool
Complementing the pool is a garden sauna and a spa, enhancing the overall relaxation experience. Guests have particularly enjoyed the seamless integration of the pool with the surrounding vineyard landscape, making it a perfect spot for sunbathing and leisure. The presence of additional pools in the area ensures there is ample space for everyone, contributing to a serene and uncrowded atmosphere. The whirlpool, offering stunning vineyard views, adds a touch of luxury to the experience.
Overall, the outdoor pool at Steigenberger Hotel & Spa Krems offers a perfect blend of natural beauty and modern amenities, making it a standout feature for guests seeking relaxation in a picturesque setting.
Indoor Pool
Luxury
However, some reviews indicate that the luxury appearance may not fully meet expectations. While the hotel showcases a luxurious exterior and maintains high-class aesthetics, some areas seem to be aging. Service quality has also been a point of contention with breakfast service lacking in providing a high-class experience and some guests remarking that it resembles hostel-level service.
In terms of cost, the hotel offers a reasonable price-performance ratio for the luxury it aims to provide, though some guests feel that certain services, such as the spa, come with exorbitant fees and luxury suites may be overpriced.
Overall, Steigenberger Hotel & Spa Krems offers a largely luxurious experience with its beautiful spa and wellness facilities, elegant appearance and thoughtful details, although some aspects, particularly service, may fall short of the high-class standards expected by the guests.
Romantic
The hotel excels in providing romantic settings with superb views of vineyards from various vantage points, including a terrace and balconies. Many guests highlight the romantic spa experience, which includes a great spa area complete with loungers in the vineyard – a perfect blend of relaxation and natural beauty.
The rooms are notably quiet, comfortable and spacious. Some even feature free-standing bathtubs with picturesque views, enhancing the romantic and luxurious feel of the suites. The rooftop bar and the option for a romantic dinner on the terrace further enrich the experience.
With fantastic views of Krems and a balcony overlooking beautiful scenery, the ambiance of this hotel is unmatched. It's an idyllic spot for a romantic weekend getaway, ensuring a cozy and inviting stay.
Dog Friendly
The location of the hotel, adjacent to large areas perfect for play, adds to its appeal for dog owners. Several reviews mention the convenience of these outdoor spaces for dogs to roam and enjoy themselves. Accommodations include specific dog-friendly rooms and some guests reported receiving a very nice room or suite that comfortably housed both them and their pets.
However, there are a few caveats. While dogs are allowed, there is an additional charge of 25 euros per night and dogs are not permitted in the restaurant, which some guests found restrictive. A few reviews also mentioned the occasional unfriendly interaction regarding the presence of dogs in certain areas.
Overall, Steigenberger Hotel & Spa Krems provides a welcoming environment for dogs and their owners, making it a solid choice for a short vacation with a pet.
Yes, Steigenberger Hotel & Spa Krems has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Steigenberger Hotel & Spa Krems.
Yes, Steigenberger Hotel & Spa Krems welcomes dogs.
Yes, parking facilities are available at Steigenberger Hotel & Spa Krems.
Yes, Steigenberger Hotel & Spa Krems has a gym.
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