Scandic Sørlandet
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Summary of reviewsScandic Sørlandet is widely appreciated for its strategic location, offering convenient proximity to major attractions like Dyreparken Zoo, Sørlandssenteret shopping center and Kristiansand. The hotel's accessibility via major roads, ample parking facilities and nearby public transport further enhance its appeal for business travelers, families and outdoor enthusiasts.
The breakfast service at Scandic Sørlandet is a standout feature with guests commending the rich variety and quality of offerings. Positive notes highlight an exceptionally good breakfast experience, including customizable options like allergy-friendly dishes and the ability to make a lunch box. The breakfast area is described as clean and well-organized, supported by friendly staff, making it a frequent highlight of many stays.
Dinner offerings, however, receive mixed feedback. While some appreciate themed buffets like BBQ nights, many guests find the buffet selection limited, repetitive and not always of the highest quality with some food items even reported inedible or undercooked. Price concerns also deter diners, spotlighting a need for improvement in both variety and quality.
Room reviews are a mixture of satisfaction and criticism. Guests appreciate the cozy and clean accommodations; however, many find the rooms, particularly family rooms, too small and outdated with issues such as poor air quality and noise insulation. Some guests experience discrepancies between room descriptions and the actual rooms and air conditioning is a notable absence causing discomfort during warmer periods.
Cleanliness at Scandic Sørlandet is another area of mixed feedback. While some rooms and areas meet satisfactory standards, numerous guests report cleanliness issues, including dirty rooms upon arrival and poorly cleaned public areas. This inconsistency in cleaning practices detracts from the overall guest experience.
The staff at Scandic Sørlandet frequently receive high praise for their friendly and helpful demeanor, contributing significantly to a positive stay. From reception to housekeeping, the team is noted for their accommodating service, despite occasional lapses in bar service or isolated incidents.
Although the WiFi service has its challenges with frequent disconnections and slow speeds reported by many guests, the overall atmosphere of the hotel remains family-friendly. The pool, especially for kids, is a significant draw, providing enjoyable activities despite some maintenance issues. The availability of dedicated children's areas and numerous play activities fortifies the hotel’s reputation as a great family destination.
Parking at the hotel is considered a major plus with ample spaces available, including facilities for electric cars, although some guests note cramped conditions during busy periods.
Scandic Sørlandet's beds receive varying feedback. While many guests find the primary beds comfortable, secondary options like sofa beds and bunk beds are less favored, often described as uncomfortable or impractical.
Overall, Scandic Sørlandet is highly regarded for its excellent location, outstanding breakfast and family-friendly amenities with room for improvements in dinner offerings, room updates, cleanliness and WiFi reliability.
Categories
The breakfast service at Scandic Sørlandet is a standout feature with guests commending the rich variety and quality of offerings. Positive notes highlight an exceptionally good breakfast experience, including customizable options like allergy-friendly dishes and the ability to make a lunch box. The breakfast area is described as clean and well-organized, supported by friendly staff, making it a frequent highlight of many stays.
Dinner offerings, however, receive mixed feedback. While some appreciate themed buffets like BBQ nights, many guests find the buffet selection limited, repetitive and not always of the highest quality with some food items even reported inedible or undercooked. Price concerns also deter diners, spotlighting a need for improvement in both variety and quality.
Room reviews are a mixture of satisfaction and criticism. Guests appreciate the cozy and clean accommodations; however, many find the rooms, particularly family rooms, too small and outdated with issues such as poor air quality and noise insulation. Some guests experience discrepancies between room descriptions and the actual rooms and air conditioning is a notable absence causing discomfort during warmer periods.
Cleanliness at Scandic Sørlandet is another area of mixed feedback. While some rooms and areas meet satisfactory standards, numerous guests report cleanliness issues, including dirty rooms upon arrival and poorly cleaned public areas. This inconsistency in cleaning practices detracts from the overall guest experience.
The staff at Scandic Sørlandet frequently receive high praise for their friendly and helpful demeanor, contributing significantly to a positive stay. From reception to housekeeping, the team is noted for their accommodating service, despite occasional lapses in bar service or isolated incidents.
Although the WiFi service has its challenges with frequent disconnections and slow speeds reported by many guests, the overall atmosphere of the hotel remains family-friendly. The pool, especially for kids, is a significant draw, providing enjoyable activities despite some maintenance issues. The availability of dedicated children's areas and numerous play activities fortifies the hotel’s reputation as a great family destination.
Parking at the hotel is considered a major plus with ample spaces available, including facilities for electric cars, although some guests note cramped conditions during busy periods.
Scandic Sørlandet's beds receive varying feedback. While many guests find the primary beds comfortable, secondary options like sofa beds and bunk beds are less favored, often described as uncomfortable or impractical.
Overall, Scandic Sørlandet is highly regarded for its excellent location, outstanding breakfast and family-friendly amenities with room for improvements in dinner offerings, room updates, cleanliness and WiFi reliability.
Luxury Resort
Resort Taking Steps Towards Sustainability
Family Friendly Resort
Dog Friendly Resort
Resort with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Children's Pool
Resort with Heated Pool
Guest Reviews
Scandic Sørlandet boasts a highly praised location, particularly advantageous for visitors aiming to explore the nearby Dyreparken Zoo and Sørlandssenteret shopping center. Numerous reviews highlight the hotel's central positioning, making it a breeze for guests to reach the zoo, the sports hall Sørlandshallen and the city center with convenient transport links readily available. This strategic placement also suits business visitors and those arriving by car, thanks to its proximity to the main road E18 and ample parking facilities.
The hotel's proximity to Kristiansand and its short distance to various amenities, including shops and essential services, make it an excellent base for travelers. Visitors appreciate the nearby bus stop, which offers an easy ride into the city center, while outdoor enthusiasts mention the pleasant areas around the hotel, suitable even for pets. The location's convenience is amplified by its close distance to the airport, ferry terminal and event venues, ensuring a smooth experience for all types of travelers.
Scandic Sørlandet has garnered much acclaim for its breakfast offerings, a standout feature frequently highlighted by guests. Many reviews emphasize a rich and varied selection, catering well to both adults and children. Descriptions such as "exceptionally good," "fantastic," and "world's best" speak to the overall excellence of the breakfast experience. Guests appreciated the well-organized buffet, the option to make a lunch box and special touches like homemade dishes and allergy-friendly options. The breakfast environment was often noted as clean, nicely furnished and supported by friendly and efficient staff. Despite a few comments on minor improvements needed, such as more toppings or specific drink options, the vast majority of guests found the breakfast offerings to far exceed their expectations, making it a highlight of their stay.
Scandic Sørlandet’s dinner offerings have sparked mixed reviews from guests with a predominant theme of disappointment surrounding the evening buffet. Many visitors noted the dinner buffet's limited selection, high prices and underwhelming quality. Some reviews mentioned that the buffet lacked variety and did not include basic items like salad dressings. The repetitive nature of the buffet over consecutive days also left much to be desired.
While the themed buffets and options such as BBQ nights were appreciated, guests expressed a preference for an à la carte menu to increase variety. Despite these critiques, there were a few positive mentions, highlighting the homemade feel of the buffet and decent taste of the food, particularly with a commendable range of meats, seafood, salads and desserts.
However, these positives were overshadowed by numerous negative experiences, including subpar service, poor food quality and some cases of food that was inedible or even undercooked. The hefty price tags, especially when considering the same limited options and additional charges for beverages, further fueled the dissatisfaction.
In summary, while Scandic Sørlandet’s dinner buffet has potential with some praised elements, the overall feedback suggests significant room for improvement in variety, quality and value.
Scandic Sørlandet receives mixed reviews on its rooms with common remarks about their size and overall condition. While some guests appreciate the cozy and clean environment, others find the spaces cramped and unsuitable for larger groups or families, particularly in family rooms which are described as very small.
Positive feedback highlights comfortable beds and clean rooms with some enjoying spacious accommodations that are sufficient for both families and pets. The presence of amenities such as irons, hairdryers and fans are appreciated. Some guests enjoyed rooms with scenic views and balconies, adding a touch of charm to their stay.
However, numerous reviews point to small and outdated rooms with several noting issues like poor air quality, lack of air conditioning and inefficient noise insulation. Inconvenient bathroom setups and insufficient facilities like sparse furnishings and tiny bathrooms also drew some criticism.
Guests repeatedly mentioned discrepancies between room descriptions on booking platforms and what they actually received. Heat and stuffiness were also a concern, especially in rooms facing the highway. Generally, while the hotel meets basic cleanliness and comfort standards, there is a clear indication from guests that room renovations and improvements would enhance the overall experience.
The beds at Scandic Sørlandet generate a mixed bag of impressions among guests. On the positive side, many found the beds comfortable and a good place to sleep with some describing them as very or super comfy. Frequent mentions of good beds indicate general satisfaction with the bed quality.
However, there are significant complaints regarding the comfort of various bed types. Sofa beds were particularly highlighted as uncomfortable with some guests requesting replacements. Children also had difficulty using certain beds, such as bunk beds and folding beds, which were deemed impractical and uncomfortable. Issues like top mattresses sliding off, hard beds and beds being too soft causing back pain were also noted.
Pillows received criticism for being either too large and uncomfortable or simply subpar for hotel standards. Some guests reported problems with the beds not being fixed properly, poor mattresses and beds sliding apart, contributing to an overall uncomfortable sleep experience for some.
Thus, while there are commendations about comfort, especially for the primary beds, secondary options and specific bed-related issues suggest that Scandic Sørlandet has room for improvement to ensure a consistently pleasant sleep experience for all guests.
Scandic Sørlandet has garnered a mix of feedback regarding cleanliness from its guests. On a positive note, some visitors found their rooms clean, nicely furnished and comfortable, indicating that there are instances where the cleaning meets satisfactory standards. Additionally, certain areas such as the pool have been noted as clean by some guests.
However, a significant number of reviews highlight issues with cleanliness throughout the hotel. Many guests reported dirty rooms upon arrival with specific mentions of dust, stains on carpets, limescale in bathrooms and remnants from previous occupants like hair and garbage. Public areas, including the pool facilities and dining room, were noted to be in need of better cleaning practices. Several reviews mentioned unpleasant odors, such as sewer smells in the rooms and bathrooms.
The overall sentiment suggests that while there are instances of acceptable cleanliness, there is a prevailing concern that the standard of cleaning at Scandic Sørlandet is inconsistent and often falls short of expectations. Many guests felt that the hotel's cleanliness was "poor" and "unacceptable," creating an impression that the hotel needs significant improvement in this area to meet guest satisfaction.
Scandic Sørlandet benefits from a standout team known for their consistently friendly, helpful and accommodating nature. Guests often praise the reception for its warm greetings, emphasizing the pleasant service received throughout their stay. The staff's willingness to assist and address concerns, be it ordering a taxi or resolving room issues, significantly contributes to a positive experience.
While most reviews highlight the genuinely welcoming atmosphere created by the staff, some mention occasional shortcomings, particularly with the bar service and a few isolated incidents of less than accommodating behavior. Despite these few negative remarks, it's evident that the overall sentiment towards the staff remains highly favorable with many guests appreciating the service-minded approach and continuous efforts to ensure their comfort.
Frequent commendations for the staff's friendliness, coupled with mentions of great service from reception to housekeeping, highlight the dedication of the team. Whether assisting with last-minute requests or simply creating a cheerful environment, the employees at Scandic Sørlandet play a crucial role in enhancing the guest experience.
Guests at Scandic Sørlandet have had mixed experiences with the hotel's WiFi. Some guests mentioned that the wireless internet was good, especially in the lobby area where reliable connectivity seemed more consistent. However, many highlighted issues with the WiFi, noting problems such as no coverage in certain areas, very slow internet speeds and frequent disconnections. The overall consensus points to WiFi being unreliable with some guests experiencing poor access and weak network performance, which posed challenges, especially for those needing a stable connection for work.
The pool at Scandic Sørlandet garners mixed reviews from guests, leaning towards positive aspects that emphasize its appeal for families. Guest mentions about the pool highlight its suitability for kids, often describing it as "great" and "wonderful." The heated feature of the pool adds to its allure, making it especially good for children, a sentiment echoed by multiple visitors. Additionally, the pool’s maintenance is generally appreciated with comments noting that it is well-managed and well-maintained.
For those traveling with children, the pool area is frequently described as engaging, inclusive of various activities and play equipment that enhance the family-friendly atmosphere. The outdoor pool also receives positive remarks, being labeled as "lovely" and inviting.
However, the pool area is not without its drawbacks. Several reviews indicate issues such as dirty conditions and a need for maintenance, particularly involving loose tiles and minor repairs in the surrounding facilities. There were instances where the pool was closed or not operational, which disappointed guests who were looking forward to enjoying it.
Crowding is another concern mentioned, suggesting that the pool area can get very busy at times. Despite these criticisms, the overall impression remains favorable with many guests appreciating the availability and features of the pool, making it a noteworthy amenity of the hotel.
Scandic Sørlandet offers a large and generous parking area that many guests find very convenient. The parking facilities include ample spaces, accommodating even larger vehicles such as vans. Guests appreciate the free parking as a significant perk, as it alleviates the hassle and cost associated with parking in many other locations. The hotel's parking lot is located directly in front of the hotel, making it easily accessible and simplifying the arrival and departure process.
Electric car owners can also take advantage of the charging facilities available, further enhancing the convenience. Many guests noted the ease of parking and the fact that the free parking is a huge positive aspect of their stay. However, there were some mentions of the parking area being cramped and full at times, indicating that the lots can get busy. Despite this, the overall feedback highlights that the parking situation at Scandic Sørlandet is a considerable advantage for guests choosing to stay there.
Scandic Sørlandet is a fantastic destination for families, particularly those with young children. The hotel boasts a wide array of play activities, including a well-loved playground, a fun playroom and swimming pool facilities that keep kids entertained for hours. The location is very child-friendly, offering convenient parking for family activities and proximity to popular attractions like the zoo.
The hotel excels in creating a family-oriented environment, making it an ideal place for a family stay. Many guests appreciate the numerous play areas and the children's buffet, ensuring there is always something to keep little ones engaged and well-fed. The variety of activities available means there is lots to do, making it an attractive choice for families looking to keep their children entertained.
The family rooms, although noted by some as a bit cramped, are suitable for turning into activity centers for children. This adds to the appeal for families by providing a versatile space that allows for both rest and play. Breakfast selections are well-regarded with options that cater specifically to children, further enhancing the family-friendly atmosphere.
Overall, Scandic Sørlandet is recognized as a wonderful family hotel, praised for its family-oriented features and pleasant environment, making it a perfect place for families to stay.
The children's pool at Scandic Sørlandet is generally well-received for its enjoyable atmosphere and suitability for both big and small children. It features a separate area specifically designed for small kids, making it easy for families to relax while their little ones play safely. Despite some minor issues like loose tiles and occasional closures, the pool area remains a highlight for many visitors. Some guests suggested adding a water slide to enhance the experience further. The hotel's proximity to the zoo adds an extra layer of convenience and entertainment for families staying there.
Scandic Sørlandet boasts a large, well-maintained outdoor pool that guests appreciate, especially for its warm water and child-friendly environment. The pool is noted for its good opening hours and has been a highlight for families with many children’s activities available. Despite some instances when the pool was not open or ready, it remains a popular feature for visitors. The outdoor area surrounding the pool is described as nice, adding to the overall appeal of the hotel. Guests agree that having an outdoor pool is a significant positive, contributing to a pleasant stay at the hotel.
Scandic Sørlandet has garnered positive feedback from guests for its dog-friendly facilities and services. The hotel welcomes dog owners warmly and provides a nice area around the premises for pets, ensuring dogs are well accommodated. It's clear that dogs are allowed and welcome, making it a great choice for traveling pet owners. The hotel is noted to be particularly accommodating for events like dog shows. However, some guests mentioned that the rooms allocated to those with dogs might appear somewhat rundown and cramped for a family of four plus a dog. Despite this, the overall appreciation for the hotel's dog-friendly atmosphere stands out.
Location Show Map
Location
The hotel's proximity to Kristiansand and its short distance to various amenities, including shops and essential services, make it an excellent base for travelers. Visitors appreciate the nearby bus stop, which offers an easy ride into the city center, while outdoor enthusiasts mention the pleasant areas around the hotel, suitable even for pets. The location's convenience is amplified by its close distance to the airport, ferry terminal and event venues, ensuring a smooth experience for all types of travelers.
Breakfast
Dinner
While the themed buffets and options such as BBQ nights were appreciated, guests expressed a preference for an à la carte menu to increase variety. Despite these critiques, there were a few positive mentions, highlighting the homemade feel of the buffet and decent taste of the food, particularly with a commendable range of meats, seafood, salads and desserts.
However, these positives were overshadowed by numerous negative experiences, including subpar service, poor food quality and some cases of food that was inedible or even undercooked. The hefty price tags, especially when considering the same limited options and additional charges for beverages, further fueled the dissatisfaction.
In summary, while Scandic Sørlandet’s dinner buffet has potential with some praised elements, the overall feedback suggests significant room for improvement in variety, quality and value.
Rooms
Positive feedback highlights comfortable beds and clean rooms with some enjoying spacious accommodations that are sufficient for both families and pets. The presence of amenities such as irons, hairdryers and fans are appreciated. Some guests enjoyed rooms with scenic views and balconies, adding a touch of charm to their stay.
However, numerous reviews point to small and outdated rooms with several noting issues like poor air quality, lack of air conditioning and inefficient noise insulation. Inconvenient bathroom setups and insufficient facilities like sparse furnishings and tiny bathrooms also drew some criticism.
Guests repeatedly mentioned discrepancies between room descriptions on booking platforms and what they actually received. Heat and stuffiness were also a concern, especially in rooms facing the highway. Generally, while the hotel meets basic cleanliness and comfort standards, there is a clear indication from guests that room renovations and improvements would enhance the overall experience.
Beds
However, there are significant complaints regarding the comfort of various bed types. Sofa beds were particularly highlighted as uncomfortable with some guests requesting replacements. Children also had difficulty using certain beds, such as bunk beds and folding beds, which were deemed impractical and uncomfortable. Issues like top mattresses sliding off, hard beds and beds being too soft causing back pain were also noted.
Pillows received criticism for being either too large and uncomfortable or simply subpar for hotel standards. Some guests reported problems with the beds not being fixed properly, poor mattresses and beds sliding apart, contributing to an overall uncomfortable sleep experience for some.
Thus, while there are commendations about comfort, especially for the primary beds, secondary options and specific bed-related issues suggest that Scandic Sørlandet has room for improvement to ensure a consistently pleasant sleep experience for all guests.
Cleanliness
However, a significant number of reviews highlight issues with cleanliness throughout the hotel. Many guests reported dirty rooms upon arrival with specific mentions of dust, stains on carpets, limescale in bathrooms and remnants from previous occupants like hair and garbage. Public areas, including the pool facilities and dining room, were noted to be in need of better cleaning practices. Several reviews mentioned unpleasant odors, such as sewer smells in the rooms and bathrooms.
The overall sentiment suggests that while there are instances of acceptable cleanliness, there is a prevailing concern that the standard of cleaning at Scandic Sørlandet is inconsistent and often falls short of expectations. Many guests felt that the hotel's cleanliness was "poor" and "unacceptable," creating an impression that the hotel needs significant improvement in this area to meet guest satisfaction.
Staff
While most reviews highlight the genuinely welcoming atmosphere created by the staff, some mention occasional shortcomings, particularly with the bar service and a few isolated incidents of less than accommodating behavior. Despite these few negative remarks, it's evident that the overall sentiment towards the staff remains highly favorable with many guests appreciating the service-minded approach and continuous efforts to ensure their comfort.
Frequent commendations for the staff's friendliness, coupled with mentions of great service from reception to housekeeping, highlight the dedication of the team. Whether assisting with last-minute requests or simply creating a cheerful environment, the employees at Scandic Sørlandet play a crucial role in enhancing the guest experience.
Wi-Fi
Pool
For those traveling with children, the pool area is frequently described as engaging, inclusive of various activities and play equipment that enhance the family-friendly atmosphere. The outdoor pool also receives positive remarks, being labeled as "lovely" and inviting.
However, the pool area is not without its drawbacks. Several reviews indicate issues such as dirty conditions and a need for maintenance, particularly involving loose tiles and minor repairs in the surrounding facilities. There were instances where the pool was closed or not operational, which disappointed guests who were looking forward to enjoying it.
Crowding is another concern mentioned, suggesting that the pool area can get very busy at times. Despite these criticisms, the overall impression remains favorable with many guests appreciating the availability and features of the pool, making it a noteworthy amenity of the hotel.
Parking
Electric car owners can also take advantage of the charging facilities available, further enhancing the convenience. Many guests noted the ease of parking and the fact that the free parking is a huge positive aspect of their stay. However, there were some mentions of the parking area being cramped and full at times, indicating that the lots can get busy. Despite this, the overall feedback highlights that the parking situation at Scandic Sørlandet is a considerable advantage for guests choosing to stay there.
Family
The hotel excels in creating a family-oriented environment, making it an ideal place for a family stay. Many guests appreciate the numerous play areas and the children's buffet, ensuring there is always something to keep little ones engaged and well-fed. The variety of activities available means there is lots to do, making it an attractive choice for families looking to keep their children entertained.
The family rooms, although noted by some as a bit cramped, are suitable for turning into activity centers for children. This adds to the appeal for families by providing a versatile space that allows for both rest and play. Breakfast selections are well-regarded with options that cater specifically to children, further enhancing the family-friendly atmosphere.
Overall, Scandic Sørlandet is recognized as a wonderful family hotel, praised for its family-oriented features and pleasant environment, making it a perfect place for families to stay.
Children's Pool
Outdoor Pool
Dog Friendly
Yes, Scandic Sørlandet has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Scandic Sørlandet.
Yes, Scandic Sørlandet welcomes dogs.
No, parking facilities aren't available at Scandic Sørlandet.
Yes, Scandic Sørlandet has a gym.
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