KIP Hotel
Kuala Lumpur
3.22688900,
101.67121200
,
No 77 Jalan Seri Utara 1, Sri Utara Off Jalan Ipoh
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe KIP Hotel offers a balanced blend of comfort and convenience, especially appreciated for its strategic location and spacious accommodations. Positioned on the outskirts of Kuala Lumpur, it serves as an ideal base for exploring the city center and nearby attractions like Batu Caves and 99 Wonderland Park. The hotel's accessibility, ample parking and proximity to amenities such as grocery shops, restaurants and malls make it a practical choice for visitors. The peaceful area and scenic views, including glimpses of KLCC and KL Tower, enhance its appeal, marking it as good value for money for both leisure and business travelers.
Guests enjoy the spacious and tidy rooms, often remarking on their comfort, beautiful views and essential amenities. The swimming pool, particularly the infinity pool on the 5th floor, is a favorite among families and children, noted for its cleanliness and well-maintained surroundings. Ample parking facilities add to the convenience, making arrivals and departures hassle-free.
Commendations extend to the staff, who are generally praised for their friendliness, helpfulness and professionalism. The efficient check-in process and positive interactions contribute significantly to the guest experience with housekeeping services often receiving accolades for their responsiveness.
However, there are areas for improvement. The hotel’s breakfast offerings and dining options have received mixed feedback. While some guests appreciated the traditional Malaysian dishes, others felt the menu lacked variety and encountered issues with food availability and quality. Additionally, reports of room maintenance issues, such as cleanliness inconsistencies, missing amenities and occasional water quality problems in the pool, highlight areas needing attention.
Despite these criticisms, the KIP Hotel's strengths in location, room comfort and family-friendly amenities make it a solid choice. With adjustments in food service, cleanliness and staff training, it has the potential to elevate the guest experience further, ensuring a consistently pleasant stay.
Categories
Guests enjoy the spacious and tidy rooms, often remarking on their comfort, beautiful views and essential amenities. The swimming pool, particularly the infinity pool on the 5th floor, is a favorite among families and children, noted for its cleanliness and well-maintained surroundings. Ample parking facilities add to the convenience, making arrivals and departures hassle-free.
Commendations extend to the staff, who are generally praised for their friendliness, helpfulness and professionalism. The efficient check-in process and positive interactions contribute significantly to the guest experience with housekeeping services often receiving accolades for their responsiveness.
However, there are areas for improvement. The hotel’s breakfast offerings and dining options have received mixed feedback. While some guests appreciated the traditional Malaysian dishes, others felt the menu lacked variety and encountered issues with food availability and quality. Additionally, reports of room maintenance issues, such as cleanliness inconsistencies, missing amenities and occasional water quality problems in the pool, highlight areas needing attention.
Despite these criticisms, the KIP Hotel's strengths in location, room comfort and family-friendly amenities make it a solid choice. With adjustments in food service, cleanliness and staff training, it has the potential to elevate the guest experience further, ensuring a consistently pleasant stay.
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
The KIP Hotel boasts a highly favorable location, making it a comfortable and convenient choice for visitors. Positioned on the outskirts of Kuala Lumpur, it serves as a practical base for trips to both the city center and Batu Caves. The proximity to the famous Batu Caves is a significant highlight with most guests noting it's within a short travel distance, whether by car or taxi.
Additionally, the hotel is easily accessible, located on a main road with ample parking and close to necessary amenities like grocery shops, restaurants and malls. Nearby attractions such as 99 Wonderland Park and convenient access to the North-South Highway further enhance its appeal. The area around the hotel is less crowded, offering a peaceful stay while still being strategically positioned near various points of interest in Kuala Lumpur.
Guests appreciated the spacious rooms and friendly staff, contributing to a comfortable stay. The scenic views, including glimpses of KLCC and KL Tower, also received positive mentions. All in all, KIP Hotel offers good value for money with its strategic location and practical amenities, making it a suitable option for both leisure and short business trips.
Breakfast at the KIP Hotel has received mixed feedback from guests with several commenting on its limited variety and frequent issues with food running out quickly. The breakfast offerings are primarily Asian dishes, including nasi lemak and mee goreng, but these sometimes lack additional options, such as chicken or beef and only provide basic items like porridge and watermelon for fruit.
While some guests appreciated the delicious nasi lemak and puri bread with sauce, others found the food tasteless or cold and noted that the breakfast can be quite expensive for the limited choices available. The dining hall often becomes crowded, especially if one arrives later in the morning, leading to less availability and a less enjoyable experience.
Despite these criticisms, there are positive mentions of the helpful and attentive breakfast staff and some guests found the food to be delightful and plentiful. However, the overall consensus suggests a need for improvement both in menu variety and food quality to better meet guests' expectations.
The KIP Hotel offers a dining experience that has garnered a mix of feedback, particularly regarding its Malaysian dishes and service. Guests appreciate the hotel's kid-friendly atmosphere, noting that children particularly enjoy the pool and the Nasi Lemak, a popular traditional dish. Room service is also highlighted as a convenient feature with several guests opting to order meals directly to their rooms. However, some diners found the Nasi Lemak to be lacking in condiments and not up to their standards, sometimes described as basic or half-cooked. Additionally, there were instances where the restaurant ran out of bread and coffee cups were unavailable, forcing guests to use juice glasses instead. While the convenience of room service and the general appeal of the hotel amenities are acknowledged, there are areas where the dining experience could improve.
KIP Hotel offers a mixed experience based on guest reviews. On the positive side, many guests appreciate the spaciousness and comfort of the rooms, often commenting on the beautiful views of Kuala Lumpur, including sights like the Merdeka tower. Cleanliness is generally noted positively with rooms often described as clean and tidy and the hotel overall is seen as good value for money.
Guests frequently mention the good condition of the rooms, highlighting features such as comfortable beds, good amenities and helpful lighting. The hotel also boasts a nice swimming pool and ample parking facilities.
However, some guests encountered issues with room cleanliness and maintenance. Reports of dusty rooms, cigarette smells and incomplete amenities such as fridges and extra beds not being provided as requested were mentioned. Housekeeping's infrequent cleaning and some broken or missing room items also detracted from the overall guest experience. The entrance lights, bathroom fixtures and other room details sometimes needed improvements.
Despite these inconsistencies, many still found the rooms enjoyable and the stay overall satisfactory, appreciating the good location and competitive pricing. The hotel seems well-suited for those willing to overlook some housekeeping issues in exchange for spacious, comfortable accommodation in a strategic area.
The beds at KIP Hotel receive mixed feedback from guests. On the positive side, many guests found the beds to be comfortable, cozy and described them as great with some appreciating the large, queen-sized beds. There were mentions of comfy bedding and overall comfort in the room, which contributed to a good experience for some visitors.
However, there are several areas that need attention. Issues with cleanliness were frequently mentioned, including dusty and dirty conditions, bloodstains on bed sheets and old, torn pillows. Some guests noted that the beds felt not totally clean, which might be acceptable for a short stay but could be concerning for longer visits. There were also complaints about the bed's comfort with a few guests finding the mattresses either too hard or problematic in other ways. Additional requests for extra bedding were not accommodated and the lack of extra pillows in the room was noted.
To summarize, while the KIP Hotel offers comfortable and cozy beds for some guests, improvements in cleanliness and bed quality could enhance the overall guest experience.
The reviews for KIP Hotel reveal a mixed bag regarding cleanliness, presenting both commendable and concerning aspects. On the positive side, many guests appreciated the spacious and clean rooms with some highlighting lovely views of Kuala Lumpur. Housekeeping services often received praise for their efficiency with rooms being cleaned immediately upon request. Specific mentions of clean towels, sheets and a generally clean environment added to the favorable remarks.
However, numerous reviews pointed out significant cleanliness issues. Common complaints included dusty floors, dirty and stained bedding and issues with bathroom cleanliness such as slippery floors, sink blockages and poor hygiene. Some guests encountered smelly rooms and corridors with the corridor carpets notably retaining musty odors and appearing dirty. The presence of bugs and bedbugs in some rooms, along with stains and fingerprints on mirrors, detracted further from the experience.
Maintenance appeared to be an area needing improvement with reported deficiencies like torn towels, broken toilet hoses and unkempt room corridors. Guests also noted poor lighting in parking spaces and corridors, which affected the overall sense of safety and comfort.
In summary, while KIP Hotel offers spacious rooms and responsive housekeeping, there are notable shortcomings in cleanliness and maintenance that need addressing to ensure a consistently positive guest experience.
Visitors to 'KIP Hotel' consistently highlight the commendable interactions they have with the staff. Many guests appreciate the friendly, helpful and accommodating nature of the staff members. The housekeeping service is frequently noted for its excellence and discipline, contributing to a positive stay experience. The check-in process is generally praised for being efficient and backed by polite and professional staff, who often go out of their way to provide good customer service. Additionally, the front office staff receives numerous mentions for their friendliness and efficiency, making the check-in process smooth for many visitors.
However, feedback about the staff's demeanor is somewhat mixed. While there are numerous mentions of positive attitudes and helpfulness, a noticeable number of guests have commented on unfriendly or rude behavior from certain staff members, including impolite interactions and a lack of friendliness. Some guests have also noted specific issues with communication and attitude, indicating that there is room for improvement in consistency across staff performance.
Additionally, a few reviews mention less favorable experiences with the reception, citing a lack of warmth and excessive waiting times during check-in. Despite these occasional negative encounters, the general sentiment leans towards a satisfactory and friendly service with many guests particularly acknowledging the staff's effort to make their stay enjoyable.
Overall, while there are occasional lapses in staff demeanor and efficiency, the majority of guests find the staff at 'KIP Hotel' to be friendly, helpful and professional, making it a reliable choice for a pleasant stay.
The KIP Hotel features a variety of swimming pool amenities that often delight guests, especially families. Among the most appreciated aspects is the infinity pool located on the 5th floor, offering breathtaking views and well-maintained surroundings. Visitors regularly highlight the pool's cleanliness and commend the spacious and wide pool area, which provides ample room for relaxation and play. The poolside also includes complete equipment with snacks and beverages available, making it easy for guests to enjoy a leisurely day without needing to leave the area.
Children particularly enjoy the opportunity to swim, even on rainy days, although some noted that the kids' pool was empty. Despite some occurrences of water quality issues and a few operational hiccups, guests generally have positive experiences. However, there were mentions of an unpleasant odor from nearby and a construction site in front of the hotel, which slightly marred the pool experience for some.
The pool's temperature is consistently praised and its availability of sunbeds adds to the comfort. The gym, although small, complements the pool facilities well. While some guests experienced the pool being unexpectedly closed or lacking towels, overall, the well-sized and beautiful pool area leaves most guests with a favorable impression.
KIP Hotel offers a highly praised parking facility that guests consistently find convenient and ample. With plenty of free parking available outside the hotel, the ease of parking is frequently highlighted. Guests appreciate the spacious and well-lit parking spaces, making it easy to find a spot without hassle. The indoor car park and dedicated parking for hotel guests on levels 2, 3 and 4 are additional perks, adding to the overall convenience. For those concerned about lighting, some guests noted that while most areas are well-lit, a few spots might feel a bit darker. Overall, the availability of free and easy-to-find parking stands out as a significant advantage for those staying at KIP Hotel.
KIP Hotel offers a range of amenities and services that cater to families looking for a comfortable stay. The executive family rooms are noted for their good quality, cleanliness and spaciousness, providing a comfortable environment for all guests. Families appreciate the cool and conducive atmosphere, which makes it an enjoyable place for kids. The kids particularly love the swimming facilities available. The food at the hotel receives positive mentions for its deliciousness and the hotel provides for the needs of Muslim guests with solat facilities. While the family rooms are well-regarded for their size, it's noted that the seating arrangement includes only one chair. Overall, the service and facilities at KIP Hotel contribute to a satisfying vacation experience for families.
Location Show Map
Location
Additionally, the hotel is easily accessible, located on a main road with ample parking and close to necessary amenities like grocery shops, restaurants and malls. Nearby attractions such as 99 Wonderland Park and convenient access to the North-South Highway further enhance its appeal. The area around the hotel is less crowded, offering a peaceful stay while still being strategically positioned near various points of interest in Kuala Lumpur.
Guests appreciated the spacious rooms and friendly staff, contributing to a comfortable stay. The scenic views, including glimpses of KLCC and KL Tower, also received positive mentions. All in all, KIP Hotel offers good value for money with its strategic location and practical amenities, making it a suitable option for both leisure and short business trips.
Breakfast
While some guests appreciated the delicious nasi lemak and puri bread with sauce, others found the food tasteless or cold and noted that the breakfast can be quite expensive for the limited choices available. The dining hall often becomes crowded, especially if one arrives later in the morning, leading to less availability and a less enjoyable experience.
Despite these criticisms, there are positive mentions of the helpful and attentive breakfast staff and some guests found the food to be delightful and plentiful. However, the overall consensus suggests a need for improvement both in menu variety and food quality to better meet guests' expectations.
Dinner
Rooms
Guests frequently mention the good condition of the rooms, highlighting features such as comfortable beds, good amenities and helpful lighting. The hotel also boasts a nice swimming pool and ample parking facilities.
However, some guests encountered issues with room cleanliness and maintenance. Reports of dusty rooms, cigarette smells and incomplete amenities such as fridges and extra beds not being provided as requested were mentioned. Housekeeping's infrequent cleaning and some broken or missing room items also detracted from the overall guest experience. The entrance lights, bathroom fixtures and other room details sometimes needed improvements.
Despite these inconsistencies, many still found the rooms enjoyable and the stay overall satisfactory, appreciating the good location and competitive pricing. The hotel seems well-suited for those willing to overlook some housekeeping issues in exchange for spacious, comfortable accommodation in a strategic area.
Beds
However, there are several areas that need attention. Issues with cleanliness were frequently mentioned, including dusty and dirty conditions, bloodstains on bed sheets and old, torn pillows. Some guests noted that the beds felt not totally clean, which might be acceptable for a short stay but could be concerning for longer visits. There were also complaints about the bed's comfort with a few guests finding the mattresses either too hard or problematic in other ways. Additional requests for extra bedding were not accommodated and the lack of extra pillows in the room was noted.
To summarize, while the KIP Hotel offers comfortable and cozy beds for some guests, improvements in cleanliness and bed quality could enhance the overall guest experience.
Cleanliness
However, numerous reviews pointed out significant cleanliness issues. Common complaints included dusty floors, dirty and stained bedding and issues with bathroom cleanliness such as slippery floors, sink blockages and poor hygiene. Some guests encountered smelly rooms and corridors with the corridor carpets notably retaining musty odors and appearing dirty. The presence of bugs and bedbugs in some rooms, along with stains and fingerprints on mirrors, detracted further from the experience.
Maintenance appeared to be an area needing improvement with reported deficiencies like torn towels, broken toilet hoses and unkempt room corridors. Guests also noted poor lighting in parking spaces and corridors, which affected the overall sense of safety and comfort.
In summary, while KIP Hotel offers spacious rooms and responsive housekeeping, there are notable shortcomings in cleanliness and maintenance that need addressing to ensure a consistently positive guest experience.
Staff
However, feedback about the staff's demeanor is somewhat mixed. While there are numerous mentions of positive attitudes and helpfulness, a noticeable number of guests have commented on unfriendly or rude behavior from certain staff members, including impolite interactions and a lack of friendliness. Some guests have also noted specific issues with communication and attitude, indicating that there is room for improvement in consistency across staff performance.
Additionally, a few reviews mention less favorable experiences with the reception, citing a lack of warmth and excessive waiting times during check-in. Despite these occasional negative encounters, the general sentiment leans towards a satisfactory and friendly service with many guests particularly acknowledging the staff's effort to make their stay enjoyable.
Overall, while there are occasional lapses in staff demeanor and efficiency, the majority of guests find the staff at 'KIP Hotel' to be friendly, helpful and professional, making it a reliable choice for a pleasant stay.
Pool
Children particularly enjoy the opportunity to swim, even on rainy days, although some noted that the kids' pool was empty. Despite some occurrences of water quality issues and a few operational hiccups, guests generally have positive experiences. However, there were mentions of an unpleasant odor from nearby and a construction site in front of the hotel, which slightly marred the pool experience for some.
The pool's temperature is consistently praised and its availability of sunbeds adds to the comfort. The gym, although small, complements the pool facilities well. While some guests experienced the pool being unexpectedly closed or lacking towels, overall, the well-sized and beautiful pool area leaves most guests with a favorable impression.
Parking
Family
Yes, KIP Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at KIP Hotel.
No, KIP Hotel doesn't allow dogs.
Yes, parking facilities are available at KIP Hotel.
No, KIP Hotel doesn't have a gym.
Location Show Map
More Options
