Kuala Lumpur3.16316900,
101.69828400,
405-411, Jalan Tuanku Abdul Rahman, Chow Kit, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur(Show on Map)
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsKingston Hotel Kuala Lumpur is an attractive option for travelers due to its prime location in the bustling city center, offering easy access to key attractions like the Petronas Towers and Independence Square. The hotel is well-positioned near markets, shopping centers and a variety of local food options with convenient access to public transportation.
Guests frequently praise the spacious, clean rooms which often come with beautiful views of the Kuala Lumpur City Centre (KLCC) and the KL Tower. The modern facilities and comfortable beds contribute to a pleasant and restful stay. While occasional maintenance issues such as problematic air conditioning and inconsistent room cleanliness have been reported, these aspects don't overshadow the general comfort and convenience offered.
Cleanliness feedback is mixed, but many guests highlight the hotel's efforts to maintain a clean environment with cozy rooms and newly renovated spaces receiving positive remarks. Effective housekeeping can make or break the experience and numerous guests appreciate when it is done properly, citing clean floors and a satisfactory overall state.
The staff at Kingston Hotel Kuala Lumpur earn high marks for their friendliness and helpfulness, particularly the front desk team with specific employees often mentioned for their outstanding service. Housekeeping is generally praised, although there are occasional lapses where rooms are not cleaned to expected standards or assistance could be improved.
Regarding the beds, many guests find them comfortable and conducive to a good night's sleep with only a few issues reported about mattress firmness and cleanliness.
Overall, Kingston Hotel Kuala Lumpur stands out for its strategic location, friendly staff and mostly comfortable accommodations, making it a viable choice for travelers seeking convenience and value in the heart of the city. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Small Hotel
4-Star Hotel
Room Types
Standard Queen Bed, No WindowProviding free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room features air conditioning, an electric kettle and a TV. The unit offers 1 bed.
Deluxe Twin KLCC ViewOffering free toiletries, this twin room includes a private bathroom with a shower and a bidet. This twin room features air conditioning, an electric kettle, a TV and city views. The unit offers 2 beds.
Deluxe King KLCC ViewThe spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Family Triple RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a bidet. This family room has air conditioning, an electric kettle and a TV. The unit has 2 beds.
Standard Twin Bed, No windowFeaturing free toiletries, this twin room includes a private bathroom with a shower and a bidet. This twin room has air conditioning, an electric kettle and a TV. The unit has 2 beds.
Deluxe Queen Bed, City ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room has air conditioning, an electric kettle, a TV and city views. The unit has 1 bed.
Deluxe Twin Bed, City ViewOffering free toiletries, this twin room includes a private bathroom with a shower and a bidet. This twin room features air conditioning, an electric kettle, a TV and city views. The unit offers 2 beds.
Deluxe King Bed, City ViewOffering free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room has air conditioning, an electric kettle, a TV and city views. The unit has 1 bed.
Deluxe Queen Bed, KLCC ViewProviding free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room features air conditioning, an electric kettle, a TV and city views. The unit offers 1 bed.
Guest Reviews
Location
Kingston Hotel Kuala Lumpur boasts a highly praised location, making it a prime choice for travelers. Positioned strategically in the bustling city center, the hotel is within walking distance of key attractions such as the Petronas Towers and Independence Square. Guests appreciate the easy access to local food options and the convenience of nearby public transport, including bus, LRT and monorail stations.
Surrounded by numerous restaurants, markets like Chow Kit and shopping centers such as SOGO and the Quille Shopping Center, the hotel’s vicinity is rich in culinary and retail choices. The property itself offers modern facilities, comfortable beds and stunning views of the Kuala Lumpur City Centre (KLCC) from select rooms.
Safety and comfort are notable highlights with the location providing quietude despite its central setting. The hotel’s proximity to essential destinations and transportation makes it an excellent value for money, ideal for guests looking for convenience, whether for a short stay or before heading to the airport.
Rooms
Kingston Hotel Kuala Lumpur offers a mixed experience with both positive and negative aspects to consider. Guests frequently highlight the spacious and clean rooms, which are noted for their comfortable and cozy ambiance. Many reviews praise the beautiful views of KLCC and KL Tower, adding an appealing touch to the stay. The staff receives commendations for their friendliness and helpfulness, enhancing the overall guest experience.
However, some issues persist. Problems with air conditioning not cooling properly, unstable beds and lack of hot water have been reported. Cleanliness is inconsistent with some guests finding the rooms immaculate, while others encounter issues like mold, smelly refrigerators and dirty carpets. The hotel's facilities have been described as modern and newly renovated, though there are occasional lapses such as broken bathroom doors, a flooded bath area and rooms with peculiar layouts.
It's important for potential guests to note the variability in room conditions and maintenance, as well as the occasional lack of essential amenities like shampoo and body shower gel. Despite these drawbacks, the hotel’s location, spacious rooms and frequently lauded staff make it a noteworthy option for travelers seeking comfort and convenience in Kuala Lumpur.
Beds
Kingston Hotel Kuala Lumpur offers a mix of feedback regarding their beds with a notable emphasis on comfort. Guests frequently mention that the beds are very comfortable with descriptors such as super comfy and very good being common. There are also positive remarks about the pillows adding to the overall sleep quality. Some rooms provide added pleasure with scenic views of KLCC and the iconic twin towers, making the stay even more enjoyable.
However, not all reviews are glowing. A few guests pointed out that the beds are too small or unclean with some mentioning dirty bed sheets and unclean rooms. Specific complaints include hard and uncomfortable mattresses and beds that are not properly fixed.
Overall, while there are some areas for improvement, many guests found the beds at Kingston Hotel to be comfortable, contributing to a restful experience during their stay.
Cleanliness
Kingston Hotel Kuala Lumpur receives mixed feedback regarding its cleanliness. Numerous guests appreciate the hotel's efforts, noting that the overall cleanliness is quite good and satisfactory. Positive remarks highlight clean, cozy rooms, newly renovated spaces and effective housekeeping when staff cleaned the room properly. Many guests commended the clean floors, beautiful and affordable rooms and the generally good state of cleanliness throughout the property.
However, some reviews pointed out issues that suggest room for improvement. Complaints included smelly and dusty rooms, persistent mold smells in the bathroom and inadequate housekeeping service. Specific issues such as accumulated water on the bathroom floor, an unstable toilet and dirty corridors were noted by several guests. Additionally, some felt that the overall place was not clean enough, emphasizing the need for better maintenance and a thorough cleaning regimen to ensure a consistently pleasant environment for all visitors.
Staff
The Kingston Hotel Kuala Lumpur receives varied feedback on its staff with the majority of reviews highlighting their friendliness and helpfulness. Guests frequently mention the front desk staff, particularly noting the kindness and efficiency of specific employees such as Ms. Ashwinni, Mr. Ali and Ms. Fathiah. Both Indian and Malay staff members at the reception have been complimented for their welcoming demeanor and assistance. The housekeepers are often described as friendly and flexible, contributing positively to the guest experience.
Despite these positive comments, there are some criticisms regarding housekeeping services with reports of rooms not being cleaned and bathrooms remaining dirty. A minority of reviews mention unhelpful staff who did not assist with luggage or provided unsatisfactory service.
Overall, while there are notable areas in need of improvement, the staff at Kingston Hotel Kuala Lumpur generally earn high marks for their friendly, helpful and professional attitudes.
No, Kingston Hotel 5,Chow Kit doesn't have any pool.
Yes, a spa is available at Kingston Hotel 5,Chow Kit.
No, Kingston Hotel 5,Chow Kit doesn't allow dogs.
No, parking facilities aren't available at Kingston Hotel 5,Chow Kit.