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Summary of reviewsThe PLAZA Premium Grand Winston in Rijswijk garners substantial praise across multiple categories, positioning it as an attractive choice for travelers. Its prime location, just steps from the Rijswijk train station and near bus and tram stops, makes it highly accessible for exploring surrounding cities like Delft, The Hague and Rotterdam. Guests appreciate its central yet quiet location, suitable for both leisure and business travelers with nearby parking facilities enhancing convenience.
Breakfast at the hotel is often celebrated for its extensive and delicious buffet, providing a wide variety of choices, including fresh eggs, bread rolls, pancakes and smoothies. Some guests, however, find the pricing at €17.50 too high for the quality and options provided. Dinner experiences are varied; while some guests enjoy the beautiful decor and standout dishes like vegetarian pasta and hamburgers, others mention the limited menu and early closing times as drawbacks.
The rooms receive high marks for their spaciousness, cleanliness and modern amenities like fridges, microwaves and walk-in showers. Despite occasional critiques of outdated furniture and inconsistent housekeeping, the majority find the rooms comfortable and well-equipped. Cleanliness across the hotel is typically praised, although there are some issues with specific areas like bathrooms and corridors.
Notably, the staff is described as friendly, professional and multilingual, contributing significantly to a positive guest experience. The efficient check-in process and helpful attitude of the front desk team are frequently mentioned. Free WiFi is available and works well for many, though some guests experience inconsistent performance.
Additional amenities like the small, well-maintained gym are appreciated for their convenience and the hotel's parking facilities are considered ample, despite some operational concerns and additional fees. The beds are generally regarded as comfortable with good-quality mattresses contributing to a restful stay.
Guests generally feel that the hotel offers good value for money, aligning well with its four-star rating despite some areas needing improvement. The overall consensus is that the PLAZA Premium Grand Winston provides a positive experience, meeting the expectations for a comfortable and convenient stay.
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