Auberge des Platanes
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Summary of reviewsAuberge des Platanes is lauded for its exceptional location alongside the beautiful Dordogne River, nestled in the heart of La Roque-Gageac. This prime setting offers stunning views, a tranquil environment and easy access to local attractions, making it an excellent base for exploring the Black Périgord region. The delightful terrace under plane trees enhances the experience, providing a perfect spot for meals with breathtaking views.
Breakfast at Auberge des Platanes is generally well-received, characterized as hearty and generous with fresh bread, pastries and orange juice being standout items. Dining on the terrace with river views adds to the enjoyment. The dinner experience also earns commendations for its beautiful settings and good quality food at reasonable prices, although the service can be inconsistent.
Rooms in the hotel receive mixed feedback. Positive remarks highlight spaciousness, comfort, modern amenities in renovated rooms and picturesque river views. However, issues such as outdated decor, occasional cleanliness lapses and noise disturbances are noted, varying significantly across different rooms.
Staff at Auberge des Platanes are frequently praised for their friendliness and helpfulness, contributing positively to the guest experience. Although there can be occasional lapses in attentiveness and promptness, the overall sentiment is that the young, dynamic team strives well under demanding conditions.
Parking facilities are highlighted positively with guests appreciating the proximity and security of private parking. Some mention the need for better enforcement to ensure spaces for hotel guests. The family-friendly accommodations, particularly the spacious air-conditioned family rooms with terraces, prove to be advantageous for those traveling with children, despite minor inconveniences such as occasional kitchen noise.
The quality of the beds generally stands as a strong point with most guests finding the bedding comfortable and clean, though there are occasional mentions of less satisfactory experiences.
Overall, the strengths of Auberge des Platanes lie in its idyllic location, satisfying breakfast, delightful dining ambiance and friendly staff, making it a commendable choice for travelers, though improvements in room consistency and service could enhance the experience further.
Categories
Breakfast at Auberge des Platanes is generally well-received, characterized as hearty and generous with fresh bread, pastries and orange juice being standout items. Dining on the terrace with river views adds to the enjoyment. The dinner experience also earns commendations for its beautiful settings and good quality food at reasonable prices, although the service can be inconsistent.
Rooms in the hotel receive mixed feedback. Positive remarks highlight spaciousness, comfort, modern amenities in renovated rooms and picturesque river views. However, issues such as outdated decor, occasional cleanliness lapses and noise disturbances are noted, varying significantly across different rooms.
Staff at Auberge des Platanes are frequently praised for their friendliness and helpfulness, contributing positively to the guest experience. Although there can be occasional lapses in attentiveness and promptness, the overall sentiment is that the young, dynamic team strives well under demanding conditions.
Parking facilities are highlighted positively with guests appreciating the proximity and security of private parking. Some mention the need for better enforcement to ensure spaces for hotel guests. The family-friendly accommodations, particularly the spacious air-conditioned family rooms with terraces, prove to be advantageous for those traveling with children, despite minor inconveniences such as occasional kitchen noise.
The quality of the beds generally stands as a strong point with most guests finding the bedding comfortable and clean, though there are occasional mentions of less satisfactory experiences.
Overall, the strengths of Auberge des Platanes lie in its idyllic location, satisfying breakfast, delightful dining ambiance and friendly staff, making it a commendable choice for travelers, though improvements in room consistency and service could enhance the experience further.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
EV charging stations
Cheap Hotel
Guest Reviews
Auberge des Platanes boasts an exceptional location that is frequently highlighted by its guests. Visitors appreciate the hotel's setting alongside the beautiful Dordogne River, offering stunning views and a tranquil environment. Nestled in the heart of La Roque-Gageac, this hotel provides easy access to the charming village and its picturesque streets. The central position is ideal for those looking to explore the Black Périgord region with ample parking adding to the convenience.
Guests commend the proximity to local attractions, making it a strategic base for discovering the area. The location also benefits from direct access to the river, making it an excellent spot for river-based activities such as gabarre cruises. The terrace, often mentioned for its delightful setting under plane trees, is another highlight, providing a perfect vantage point to enjoy meals with a view.
Overall, the hotel's geographical location is considered one of its strongest attributes with many guests noting that the combination of the natural beauty, central village setting and ease of access significantly enhances their stay.
The breakfast at Auberge des Platanes has garnered a mostly positive reception from guests, often being described as very good, hearty and generous. Reviewers appreciated the variety and quality of the fresh bread, pastries and the always-fresh orange juice with some mornings elevated by the option to enjoy breakfast on the terrace with a view of the Dordogne River.
Despite the praise, several guests pointed out a lack of fruit and limited choices in the breakfast selection, suggesting that a few improvements could enhance the experience further. Some noted the freshness and quality of items such as homemade orange juice and freshly squeezed oranges.
Others mentioned minor issues such as basic options, occasional cleanliness concerns and minimalistic service. Yet, overall, many found the breakfast to be of good quality, matching or exceeding expectations for the price paid with ample recommendations for its generous portions and satisfying offerings.
Auberge des Platanes offers a notable dining experience, providing guests with the convenience of having dinner on-site. The restaurant is praised for its beautiful locations, such as terraces with views of the Dordogne and dining under plane trees which add to the ambiance. The food is generally appreciated for its good quality and reasonable prices with highlights including simple yet complete dishes and an omelette with porcini mushrooms. Many guests regard the restaurant as very good and note that it offers excellent cuisine at an affordable rate.
However, there are mixed experiences with the service. While some guests find the friendliness of the staff commendable, issues such as slow service, lack of staff and inattentiveness have also been reported. Some diners experienced subpar service with instances of being snubbed by the staff or being unable to have dinner due to service limitations. Despite these occasional setbacks, the overall sentiment leans positively towards a good dining experience, especially due to the quality of the food and the pleasant setting of the restaurant.
At Auberge des Platanes, the comments on the rooms highlight a blend of spaciousness, comfort and picturesque views, particularly of the Dordogne River. Many guests appreciated the air conditioning, comfortable bedding and the cleanliness of certain rooms. The family rooms with terraces and generous space suited well for larger groups. Some rooms have been renovated, boasting modern amenities and good facilities.
However, there are notable downsides. Several reviews mention the rooms being outdated and in need of renovation with issues like peeling paint, broken fixtures and insufficient cleaning. Soundproofing appears to be a problem as well with noise from neighboring rooms and the busy street disturbing the quiet for some guests. The size of the rooms varies significantly with some being quite spacious while others are too small, cramped and lacking basic amenities like bedside tables and wardrobes. The lack of consistent air conditioning and occasional bad odors were also mentioned, alongside inconveniences like poorly placed toilet paper holders and malfunctioning lights in hallways. While some rooms provide lovely river views and a peaceful ambience, others face walls, contributing to a less pleasant experience. Overall, Auberge des Platanes provides a mixed lodging experience with room quality varying significantly across the hotel.
Auberge des Platanes receives mixed but generally positive feedback regarding its beds. Many guests find the bedding comfortable and commend the cleanliness of both the sheets and towels. Phrases like comfortable bedding and impeccable bedding frequently appear in reviews, indicating a level of satisfaction with the quality. The comfort of the beds themselves also seems to be a strong point with descriptors like comfortable bed and very good mattress suggesting that most guests sleep well.
However, some negative experiences do surface. A few guests mention issues such as noise from other rooms and found certain bedding elements unsuitable, such as plastic mattress covers that can make for an uncomfortably warm night. A couple of reviews mention substandard experiences with references to rough bedding and an uncomfortable bed, though these seem to be in the minority. Overall, while the bedding generally stands out as a positive feature of the Auberge des Platanes, it does have occasional inconsistencies that could affect a handful of stays.
Reviews of Auberge des Platanes highlight a stark contrast in the cleanliness of the hotel. Some guests appreciated the "extreme cleanliness" and "clean beds and linens," referring to rooms that were "spotless" and "very clean." The bathrooms were also occasionally noted to be "clean and big" and the hotel generally "clean although very basic."
However, many reviews reflected significant cleanliness issues. Numerous guests reported "dirty" rooms and facilities, mentioning dust, cobwebs and mold in various areas, including "spider-infested ceilings," "dirty floors," and "peeling paint." The common areas and dining room were also noted for being unsatisfactory with spider webs, stained surfaces and a lack of proper maintenance. Additionally, issues such as unpleasant smells of mold and sewage leakage, dampness and outdated or poorly cleaned rooms detracted from the overall experience.
In summary, while some patrons found the rooms to be clean and acceptable, the more prevalent sentiment points towards a need for better and more consistent cleaning practices, alongside necessary refurbishments to improve the general upkeep of the establishment.
The staff at Auberge des Platanes generally receive high praise for their friendliness, kindness and helpfulness. Guests frequently highlight the pleasant and welcoming nature of the team with specific mentions of the staff being attentive and supportive. Reception and waitstaff are often commended for their excellent service and top-notch behavior, creating a positive atmosphere with their warm welcomes and smiles.
However, there are occasional mixed experiences, where some guests felt that certain staff members lacked attentiveness, promptness and proper training. Despite these instances, the overall sentiment is that the team is young, dynamic and motivated, striving to provide efficient service often under demanding conditions. The positive attributes of the staff significantly contribute to the overall guest experience at the hotel.
Auberge des Platanes offers a basic yet clean experience for guests. However, the WiFi appears to be a common issue with coverage that is poor and connections frequently cutting off or failing entirely. Despite the challenges with WiFi, the cleanliness of the hotel stands out, though interactions with the bar staff may not always be the most friendly. Nonetheless, guests can appreciate the efforts of the restaurant staff who contribute positively to the overall experience.
Auberge des Platanes offers a range of parking options that guests find convenient and beneficial. The hotel provides private parking, which many guests appreciated for its proximity, describing it as just steps away or conveniently nearby. Additionally, the availability of free parking added to the convenience. Some reviewers noted that this parking is technically reserved for clients, which ensures spaces for hotel guests.
Guests mentioned that while the parking can sometimes be a challenge, especially during events or busy times like mid-August, having a private parking space reserved for them was a significant advantage. The hotel's parking is secure, further enhancing the sense of convenience and safety for vehicle owners.
However, there were a few comments about the private parking occasionally being used by non-hotel guests, suggesting that stricter reservation enforcement could improve the experience. Overall, the parking facilities were highlighted positively, contributing to a hassle-free stay at Auberge des Platanes.
Auberge des Platanes appears to be a great choice for families, particularly those traveling with children. The hotel offers spacious family rooms that are ideal for two adults and two children. These rooms are air-conditioned and come with thoughtful amenities like two toilets and a comfortable terrace overlooking the Dordogne, which is a significant advantage for families wanting to relax outdoors. Guests can enjoy the quiet environment as the family rooms are situated in a peaceful annex, away from the main areas of the hotel.
There are, however, a few minor inconveniences such as the family room located next to the kitchen where doors can slam until late and the lack of a second chair and an adequately sized table in some rooms. Despite these small issues, the overall offerings—like two separate rooms within the family suite and a large bathroom—make it a commendable option for families looking for comfort and space.
Location Show Map
Location
Guests commend the proximity to local attractions, making it a strategic base for discovering the area. The location also benefits from direct access to the river, making it an excellent spot for river-based activities such as gabarre cruises. The terrace, often mentioned for its delightful setting under plane trees, is another highlight, providing a perfect vantage point to enjoy meals with a view.
Overall, the hotel's geographical location is considered one of its strongest attributes with many guests noting that the combination of the natural beauty, central village setting and ease of access significantly enhances their stay.
Breakfast
Despite the praise, several guests pointed out a lack of fruit and limited choices in the breakfast selection, suggesting that a few improvements could enhance the experience further. Some noted the freshness and quality of items such as homemade orange juice and freshly squeezed oranges.
Others mentioned minor issues such as basic options, occasional cleanliness concerns and minimalistic service. Yet, overall, many found the breakfast to be of good quality, matching or exceeding expectations for the price paid with ample recommendations for its generous portions and satisfying offerings.
Dinner
However, there are mixed experiences with the service. While some guests find the friendliness of the staff commendable, issues such as slow service, lack of staff and inattentiveness have also been reported. Some diners experienced subpar service with instances of being snubbed by the staff or being unable to have dinner due to service limitations. Despite these occasional setbacks, the overall sentiment leans positively towards a good dining experience, especially due to the quality of the food and the pleasant setting of the restaurant.
Rooms
However, there are notable downsides. Several reviews mention the rooms being outdated and in need of renovation with issues like peeling paint, broken fixtures and insufficient cleaning. Soundproofing appears to be a problem as well with noise from neighboring rooms and the busy street disturbing the quiet for some guests. The size of the rooms varies significantly with some being quite spacious while others are too small, cramped and lacking basic amenities like bedside tables and wardrobes. The lack of consistent air conditioning and occasional bad odors were also mentioned, alongside inconveniences like poorly placed toilet paper holders and malfunctioning lights in hallways. While some rooms provide lovely river views and a peaceful ambience, others face walls, contributing to a less pleasant experience. Overall, Auberge des Platanes provides a mixed lodging experience with room quality varying significantly across the hotel.
Beds
However, some negative experiences do surface. A few guests mention issues such as noise from other rooms and found certain bedding elements unsuitable, such as plastic mattress covers that can make for an uncomfortably warm night. A couple of reviews mention substandard experiences with references to rough bedding and an uncomfortable bed, though these seem to be in the minority. Overall, while the bedding generally stands out as a positive feature of the Auberge des Platanes, it does have occasional inconsistencies that could affect a handful of stays.
Cleanliness
However, many reviews reflected significant cleanliness issues. Numerous guests reported "dirty" rooms and facilities, mentioning dust, cobwebs and mold in various areas, including "spider-infested ceilings," "dirty floors," and "peeling paint." The common areas and dining room were also noted for being unsatisfactory with spider webs, stained surfaces and a lack of proper maintenance. Additionally, issues such as unpleasant smells of mold and sewage leakage, dampness and outdated or poorly cleaned rooms detracted from the overall experience.
In summary, while some patrons found the rooms to be clean and acceptable, the more prevalent sentiment points towards a need for better and more consistent cleaning practices, alongside necessary refurbishments to improve the general upkeep of the establishment.
Staff
However, there are occasional mixed experiences, where some guests felt that certain staff members lacked attentiveness, promptness and proper training. Despite these instances, the overall sentiment is that the team is young, dynamic and motivated, striving to provide efficient service often under demanding conditions. The positive attributes of the staff significantly contribute to the overall guest experience at the hotel.
Wi-Fi
Parking
Guests mentioned that while the parking can sometimes be a challenge, especially during events or busy times like mid-August, having a private parking space reserved for them was a significant advantage. The hotel's parking is secure, further enhancing the sense of convenience and safety for vehicle owners.
However, there were a few comments about the private parking occasionally being used by non-hotel guests, suggesting that stricter reservation enforcement could improve the experience. Overall, the parking facilities were highlighted positively, contributing to a hassle-free stay at Auberge des Platanes.
Family
There are, however, a few minor inconveniences such as the family room located next to the kitchen where doors can slam until late and the lack of a second chair and an adequately sized table in some rooms. Despite these small issues, the overall offerings—like two separate rooms within the family suite and a large bathroom—make it a commendable option for families looking for comfort and space.
No, Auberge des Platanes doesn't have any pool.
No, a spa isn't available at Auberge des Platanes.
Yes, Auberge des Platanes welcomes dogs.
Yes, parking facilities are available at Auberge des Platanes.
No, Auberge des Platanes doesn't have a gym.
Location Show Map
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