Park Lane Hotel Lahore

Lahore 31.50353800, 74.34923200 , 107 B-3, M.m. Alam Road, Gulberg Iii (Show on Map)
8.3
Very Good


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Summary of reviewsPark Lane Hotel Lahore enjoys an enviable location in the heart of Lahore on MM Alam Road, making it a top pick for guests seeking convenience. Visitors appreciate its central, safe and secure setting, offering easy access to the airport, major city areas and tourist spots. The neighborhood contributes positively to the hotel's family-friendly reputation.

The breakfast offerings at the hotel are praised for their taste, quality and variety, featuring both local and continental options. While some guests noted repetitive menus and desired more variety, the overall dining experience remains positive. Dinner also receives good feedback with many appreciating the delicious and well-presented dishes, despite some remarks on menu limitations and high prices.

Cleanliness across the hotel is generally well-regarded. Rooms are highlighted for their cleanliness, spaciousness and well-decorated interiors, although some guests mentioned the need for updates and better maintenance in certain areas. Housekeeping is often commended for efficiency, ensuring a tidy environment.

The staff at Park Lane Hotel Lahore is frequently applauded for their exceptional service. Individuals like Mr. Haider, Mr. Abbas, Ms. Ayesha and others are specifically mentioned for their friendliness, professionalism and hospitality, significantly enhancing the guest experience.

The rooftop pool, though noted for occasional maintenance needs, is mostly appreciated for its cleanliness and relaxing setting with scenic views. The spa offers a pleasant and relaxing experience, though improvements in the professionalism of the staff could further enhance guest satisfaction. The gym provides adequate facilities for a good workout, but better maintenance of equipment is recommended.

Parking at the hotel is generally seen as adequate and convenient, offering free and valet options, though some guests noted limited space and suggested improvements.

Families find Park Lane Hotel Lahore particularly appealing due to its safe and comfortable environment, convenient location and friendly service. Children enjoy the spacious areas and varied breakfast options, making it a popular choice for family vacations.

The beds at the hotel are often highlighted for their comfort and cleanliness, contributing to a restful stay, though there are some mixed opinions about the quality of pillows.

While Park Lane Hotel Lahore has its areas for improvement, including WiFi connectivity and room updates, it largely succeeds in providing a positive and comfortable experience for its guests.
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Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Lahore, the Park Lane Hotel boasts a location that guests find overwhelmingly advantageous. It is situated on MM Alam Road, a central artery renowned for its array of shopping and dining outlets. This strategic position means visitors have quick access to the city's best cafes, restaurants and popular shopping centers.

The hotel is not only centrally located but also ensures easy access from the airport, positioned conveniently in Gulberg. Guests appreciate its proximity to major areas like Cantt and DHA, making it simple to navigate the city and reach key destinations with minimal travel time.

The neighborhood around the hotel is described as safe and secure, contributing to its appeal for families. Travelers also highlight that the location makes it easy to reach various tourist spots, including Data Darbar. The blend of safety, central positioning and accessibility makes Park Lane Hotel a top choice for those seeking convenience during their stay in Lahore.

Ultimately, the location of Park Lane Hotel emerges as its standout feature with guests consistently praising its centrality, proximity to amenities and ease of access—all contributing to an excellent stay in this vibrant city.

Breakfast
The breakfast at Park Lane Hotel Lahore has garnered mostly positive feedback from guests. Many have praised the breakfast for being delicious, well-presented and offering a wide variety of foods. The buffet spread is frequently described as extensive with guests noting the availability of both local and continental options. Specific mentions of items like pancakes, sausages and chicken dishes highlight the quality and taste of the food served.

While most reviews laud the breakfast experience, there are some suggestions for improvement. A few guests noted that the breakfast could benefit from more variety, particularly in terms of fresh juice options and dishes tailored for children. There were mixed opinions on the repetition of the menu with some guests feeling that it was too similar each day.

Service during breakfast also received mixed feedback. Although many found the staff to be exceptional and outstanding, delivering high standards, there were a few mentions of service needing improvement. Overall, the breakfast experience at Park Lane Hotel Lahore is well-regarded with consistent praise for its variety, taste and quality.

Dinner
Dinner experiences at Park Lane Hotel Lahore offer a generally positive impression among guests. The menu, although sometimes described as limited, often receives praise for its variety and suitability, especially for children. Both the evening meals and hi-tea are frequently highlighted as phenomenal, delicious and satisfying with a good range of options.

The quality of food is another standout feature with many guests appreciating the taste and presentation despite some remarks on inconsistent quality and high prices. The in-room dining service receives commendation for its delicious offerings, though it has been noted as challenging on occasion.

Service at dinner is often described as good, though there are suggestions for improvement in service speed and extending dinner hours. Overall, the hotel seems to deliver a delightful dining experience that guests generally appreciate and find good value for money.

Rooms
Park Lane Hotel in Lahore offers a mixed experience when it comes to its rooms. Guests frequently praised the hotel for its cleanliness and quiet ambiance. Many found the rooms to be spacious, comfortable and well-decorated with some highlighting the beautiful and modern interiors. The beds in particular were often described as large and comfortable, contributing to a restful stay.

However, the hotel does have some areas that need attention. Multiple reviewers pointed out that the rooms are outdated and in need of renovation with fixtures and furniture requiring deep cleaning or replacement. The air conditioning system appears to be inconsistent with some units working well and others not functioning properly. Additionally, issues like smelly or stuffy rooms, insufficient pillows and inadequate TV functionalities were mentioned.

Despite these drawbacks, the majority of reviews noted that the rooms were generally clean and provided a reasonable level of comfort. Room service received high marks for efficiency and quality. Some guests did find their rooms smaller than expected or had issues with maintenance, such as blocked wash basins or broken locks, but these were balanced by many reports of neat, spacious and well-maintained accommodations.

Overall, while Park Lane Hotel’s rooms have their flaws and could benefit from updates and maintenance, they largely meet guests’ needs for cleanliness, comfort and a pleasant stay.

Beds
Visitors to Park Lane Hotel Lahore frequently find the beds to be a highlight of their stay with many guests describing them as comfy, comfortable and relaxing. A notable number of reviews point out that the beds are very clean and large, adding to the comfort level. The room setup, including quality bedding and good-height beds, also receives praise, contributing to a restful night’s sleep.

However, there are some mixed reactions with a few guests feeling that the beds were just okay or not quite up to their comfort standards. Some beds were described as hard with a noticeable concern regarding the pillows, which many guests felt needed an upgrade. Despite this, for the most part, the beds at Park Lane Hotel offer a good balance of comfort and cleanliness, making for a generally pleasant sleeping experience.

Cleanliness
Park Lane Hotel Lahore has generally received positive feedback for its cleanliness with many guests appreciating the clean and well-maintained rooms as well as the tidy environment throughout the hotel. The hotel is described as comfortable and quiet, creating a pleasant stay experience. Housekeeping services are frequently praised for their efficiency, ensuring rooms are neat, clean and well-organized.

Guests often highlight the clean, comfortable rooms and well-decorated interiors. The reception area and overall environment of the hotel are also noted for their cleanliness. Additionally, the hotel offers clean linens and towels, enhancing the comfort of the stay.

However, some areas need improvement. Carpets and flooring are mentioned as outdated and in need of replacement and certain guests have noted that the bathrooms require refurbishment and better cleaning. There are occasional mentions of dust and dirt within rooms and some bathrooms have been reported as dirty or not freshly cleaned. While many reviews commend the hotel's cleanliness, some guests feel that the cleanliness does not meet their expectations and suggest that more thorough cleaning is needed, especially in older or outdated areas of the property.

Overall, while there is room for improvement, Park Lane Hotel Lahore often delivers a clean and comfortable experience, making it a reliable choice for travelers.

Staff
Park Lane Hotel Lahore has received glowing remarks from guests for its staff's outstanding service. The staff members, particularly Mr. Haider, Mr. Abbas, Ms. Ayesha, Sajeel and Mr. Saqib, are frequently highlighted for their friendliness, professionalism and cooperative nature. Guests consistently describe the staff as helpful, polite, accommodating and quick to respond to needs, ensuring a comfortable and pleasant stay. Specific mentions of Ms. Ayesha, the Guest Relations Manager, underscore her exceptional hospitality skills and her diligent efforts to enhance the guest experience. The front desk team, including individuals like Mam Ayesha, Mr. Khurram and Ms. Farzana, receive praise for their courteous and professional demeanor, providing swift check-ins and outs. Housekeeping staff, including Nadia and Shazia, are also recognized for their kindness and efficient room service. The overall impression is one of a well-managed hotel with a highly attentive, supportive and courteous staff that leaves a lasting positive impression on its guests.

Wi-Fi
Guests at Park Lane Hotel Lahore have consistently found the WiFi service lacking in quality and reliability. Numerous reviews highlight issues with the connection being unstable, slow and at times, completely non-functional. Despite a few mentions of good speed, the overall internet experience seems to require significant improvement. Guests often reported that the WiFi was inconsistent and the internet connection poor, leading to a subpar online experience during their stay. Enhancements in the WiFi infrastructure could greatly benefit future visitors, addressing the current shortcomings in connectivity and performance.

Spa
The spa at Park Lane Hotel Lahore has garnered mixed reviews from its guests. Many have found the spa facilities to be very good with some enjoying the relaxing treatments and excellent service provided. The on-site spa is described as beautiful and stunning, adding a pleasant and relaxing touch to the overall experience at the hotel. Services such as Thai massages and an assortment of massages have also been mentioned positively. However, there are remarks about the professionalism of the spa therapist, suggesting that improvements could be made in this area. Despite these criticisms, many guests appreciated the availability of the spa and considered it a valuable addition to the hotel's amenities, which also include a swimming pool and gym. Overall, while the spa has its high points, there appears to be some room for enhancement in the professionalism of its therapy staff.

Gym
The gym at the Park Lane Hotel Lahore provides a mixed experience for its guests. The gym is appreciated for its variety of equipment and good facilities, which have been described as more than adequate and functional for a satisfactory workout session. Some guests found the gym area to be cool and spent a considerable amount of time there, enjoying the fantastic environment. However, there are concerns about the maintenance, as some machines were reported as non-functional or old and there were comments about the need for better upkeep and cleaning. Overall, while the gym offers good facilities and a pleasant space, attention to maintenance and equipment functionality could enhance the overall experience.

Pool
Park Lane Hotel Lahore's rooftop pool has garnered mixed feedback from guests, although positive remarks dominate the reviews. Guests appreciate the pool's accessibility and often mention its suitability for relaxation. The rooftop setting offers a great view which many have found delightful. Cleanliness is highlighted frequently with several reviews noting that the pool is well-maintained and regularly cleaned. Despite this, there are occasional mentions of the pool requiring maintenance and instances where the cleanliness did not meet expectations. Overall, the pool facilities are generally considered good, contributing positively to the hotel experience, though improvements in upkeep could enhance guest satisfaction further.

Parking
Park Lane Hotel Lahore offers a range of parking options that generally receive positive feedback from guests. The parking at the hotel includes free and valet parking, both of which are convenient for visitors. Many guests appreciate that parking is cost-effective and found the valet service to be good. The cleanliness and overall maintenance of the parking area are consistently noted as neat and clean.

Despite some concerns about the limited space in the basement and the need for improvements in access, most guests find the parking facilities to be adequate and satisfactory. There are mentions of small parking areas and suggestions for enhancement, but overall, the available parking is seen as sufficient for the hotel's needs. The service provided by the parking staff received mixed reviews with some suggesting the need for improvement.

Family
The Park Lane Hotel Lahore is highly praised for its family-oriented environment, making it an ideal choice for those visiting the city with children. Guests frequently describe the hotel as family-friendly, emphasizing the comfort and safety it offers for family stays. The hotel's family-focused service ensures that any minor issues are quickly resolved, allowing for a pleasant and stress-free experience. The location is particularly noted for its convenience with easy access to shopping and activities for kids, further enhancing its appeal for families. Children especially enjoy the spacious areas and breakfast offerings. With friendly staff and a welcoming atmosphere, Park Lane Hotel Lahore is consistently recommended for family vacations and extended stays, ensuring a comfortable and enjoyable experience for all family members.

5 Star
Park Lane Hotel Lahore has received mixed feedback regarding its star rating with some guests perceiving it as a five-star establishment while others argue it falls short of such standards. Many guests praised the hotel for its exceptional staff and service, describing the customer care as top-notch and professional from reception to check-out. These aspects contributed significantly to the overall excellent experience for many visitors.

The facilities and ambiance of the hotel were frequently highlighted as being on par with five-star standards with guests noting the five-star worthy service and atmosphere. However, some reviews remarked that the food and drinks were overpriced compared to other five-star hotels in Lahore, diminishing the sense of value for money.

Despite certain reviews suggesting that the property felt more comparable to a three-star hotel and questioning its star rating, the overwhelmingly positive remarks about the staff and service suggest a more luxurious experience for many. Overall, while opinions vary on whether Park Lane Hotel Lahore truly meets five-star criteria, there is widespread acknowledgment of its excellent service and satisfactory facilities.

Business
Park Lane Hotel Lahore has garnered positive feedback from business travelers, making it an ideal choice for those visiting the city for work-related purposes. Guests highlighted the hotel's great location, which is strategically situated for business stays in Lahore. The executive rooms and facilities are praised for being particularly suitable for business trips, providing ample support and convenience.

The hotel offers sufficient business facilities with many reviews noting that the amenities are well-suited for professional needs. Services are described as quick, prompt and organized, demonstrating a high level of efficiency. Staff interactions were commended with guests appreciating the professional and helpful demeanor of the team.

Overall, Park Lane Hotel Lahore is noted for offering excellent value for money and is frequently recommended as the best choice for business travelers. Those staying for business purposes found it to be a conducive environment for both work and rest, making it the perfect place for a productive stay.

Luxury
Park Lane Hotel Lahore offers a well-rounded luxurious experience, highlighted by top-notch facilities and excellent reception service. The hotel exudes a sense of elegance and posh comfort, providing guests with truly luxurious rooms and a lavish atmosphere. Many reviewers noted the lavish breakfast and high tea options, emphasizing the hotel's grand facilities and high standards of maintenance.

Guest service is often described as amazing with professional staff and good housekeeping contributing to the overall lavish stay. Most guests felt that the experience was value for money, citing the luxury feel and ambiance throughout the property. Although some reviews question the hotel's five-star status, the majority agree that it provides a luxury stay with a luxury pool atmosphere and other top services.

Overall, Park Lane Hotel Lahore is highly recommended for those seeking a posh, luxurious experience complemented by exceptional service and facilities.

Romantic
The Park Lane Hotel in Lahore boasts a magnificent ambiance that sets the stage for romantic dinners and memorable moments. Guests regularly highlight the hotel as a romantic place, perfect for couples seeking a cozy and intimate atmosphere. Many loved their time spent here, noting the romantic surroundings and the overall romantic experience as standout features. The romantic pool area, despite a minor note about needing bathrobes, contributes to the allure. Laced with a very romantic atmosphere, the hotel leaves many visitors wishing to return for another delightful stay.


Yes, Park Lane Hotel Lahore has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.

Yes, a spa is available at Park Lane Hotel Lahore.

No, Park Lane Hotel Lahore doesn't allow dogs.

Yes, parking facilities are available at Park Lane Hotel Lahore.

Yes, Park Lane Hotel Lahore has a gym.

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