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Summary of reviewsHarbor Shores on Lake Geneva enjoys widespread praise, particularly for its prime location. Guests frequently highlight the hotel's proximity to downtown Lake Geneva, allowing easy access to local attractions, shops and restaurants—all within walking distance. Many rooms offer spectacular views of the lake, further enhancing the visitor experience. The hotel's central position is ideal for leisure activities such as boat tours and beach outings, making it a perfect spot for both relaxation and sightseeing.
Cleanliness is another notable strong point. Guests consistently mention that the hotel, from its lobby to its rooms, is impeccably maintained. Housekeeping is thorough, ensuring that rooms are clean and well-kept. The pools, which include both indoor and outdoor options, are also well-maintained and contribute to a pleasant stay. Despite small drawbacks, such as a temporarily closed fitness room, the overall cleanliness and upkeep of the property are commendable.
The staff at Harbor Shores on Lake Geneva receive consistent accolades for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and welcoming nature of the hotel personnel, including front desk clerks, parking attendants and cleaning staff. The positive interactions with staff members enhance the overall guest experience, making visitors feel valued and well-cared-for throughout their stay.
Room quality at the hotel is generally favorable with guests appreciating the spaciousness, cleanliness and decor of the accommodations. Many rooms have been recently renovated, featuring new paint, modern cabinets and laminate floors. Amenities such as kitchenettes, fireplaces and great views of the lake add to the appeal. However, some issues persist, particularly with the beds, which have received mixed reviews. While some guests find them very comfortable, others describe them as lumpy or too firm. The older infrastructure of the hotel occasionally manifests in maintenance issues, such as outdated bathrooms and limited electrical outlets.
Parking at the hotel is typically convenient with free on-site parking and attentive parking lot attendants frequently mentioned. The secure, monitored parking lot provides peace of mind, although the one-spot-per-room policy can be challenging for guests with multiple vehicles. The availability of off-street parking until 1 pm on checkout day is a noted perk.
One area of consistent disappointment is the lack of breakfast options. Many guests have expressed frustration over the absence of a complimentary or even a basic breakfast, which they felt was advertised but not provided. While nearby restaurants offer good breakfast choices, guests believe a small breakfast offering at the hotel would significantly enhance their stay.
In conclusion, Harbor Shores on Lake Geneva stands out for its fantastic location, exceptional cleanliness and friendly staff. While there are some areas needing improvement, such as bed comfort and breakfast availability, the overall experience is overwhelmingly positive, making it a desirable choice for visitors to Lake Geneva. Show more
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Categories
Hotel near Ski Resorts
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
King Room with Lake ViewThis room features a balcony with a view of Lake Geneva. A kitchenette is provided as well.
Two Queen Park ViewThis room features a view of Seminary Park. A kitchenette is provided as well.
Two Queen Lake ViewThis room features a balcony with a view of Lake Geneva. A kitchenette is provided as well.
Queen Room ParkviewThis room features a kitchenette and a recliner.
King with Lakeview – AccessibleThis double room's special feature is the fireplace. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a coffee machine, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Two Queen Parkview – AccessibleGuests will have a special experience as the double room features a fireplace. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
King with Lakeview – Upper Floor Guests will have a special experience as the double room offers a fireplace. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a coffee machine, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Two Queen Lakeview – Upper Floor Guests will have a special experience as this quadruple room provides a fireplace. The quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The quadruple room offers air conditioning, a coffee machine, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 2 beds.
Queen Parkview - AccessibleThe fireplace is the standout feature of this double room. The spacious double room has a private bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Harbor Shores on Lake Geneva boasts an enviable location that guests rave about. Situated close to the lake, it offers easy access to downtown Lake Geneva and its myriad attractions, shops and restaurants. Guests appreciate the convenience of being able to walk almost everywhere, eliminating the need for driving and parking. The spectacular views of the lake, especially from rooms with balconies, add to the charm of the stay. The hotel is positioned right in the heart of the action, providing a central hub for exploring local points of interest, dining options and recreational activities. Visitors also highlight the proximity to boat tours and the beach, making it an ideal spot for both leisure and sightseeing. Numerous guests agree that the location is the standout feature, often describing it as perfect or amazing and praising the easy access to everything Lake Geneva has to offer.
Breakfast
Guests at Harbor Shores on Lake Geneva seem to be consistently disappointed by the lack of breakfast options at the hotel. Many expected a complimentary or at least some form of breakfast, citing that it was advertised but not delivered. The absence of any breakfast, even a continental one, led to numerous mentions wishing the hotel provided it. However, guests noted that while the on-site restaurant options were limited and didn’t include breakfast, there were plenty of nearby restaurants within walking distance that offered good breakfast choices. Despite this, a small breakfast at the hotel could enhance the overall experience for visitors.
Rooms
Harbor Shores on Lake Geneva offers a mixed bag of experiences when it comes to its rooms, though the highlights are certainly notable. Guests frequently praise the cleanliness and comfort of the rooms, emphasizing that they are spacious, well-maintained and nicely decorated. Many rooms have been recently renovated, boasting new paint, laminate floors and modern cabinets, alongside appealing features such as kitchenettes, fireplaces and great views of Lake Geneva.
However, the comfort of the beds seems to be a divisive issue with some finding them excellent and others less so, describing them as lumpy, firm or worn out. The bathrooms also draw mixed reactions; while some commend the large, clean showers, others note outdated fixtures and maintenance issues like rust or popping tiles.
The location is a consistent plus with its proximity to attractions and a picturesque view of the lake frequently mentioned. Nevertheless, it's clear that the older infrastructure of the hotel shows in some areas, leading to periodic maintenance needs and occasional minor inconveniences, such as limited electrical outlets and air conditioning units placed close to the bed. Additionally, some rooms suffer from undesirable smells or noise issues.
In summary, while Harbor Shores on Lake Geneva excels in location and room cleanliness with recent upgrades making some rooms quite appealing, there remain areas for improvement, particularly concerning bed comfort and the condition of older bathrooms.
Beds
Harbor Shores on Lake Geneva has received mixed reviews regarding the comfort of its beds. Many guests found the beds to be quite comfortable with some highlighting the king beds and pillows as particularly pleasant. However, others expressed dissatisfaction, describing the beds as too soft, lumpy or squeaky. There were also mentions of the beds being either too high or too hard. While some guests had a restful sleep, others were less pleased, noting that the comfort level did not meet their expectations, especially given the price of their stay. Overall, while there are positive comments, the feedback indicates that improvements in mattress quality and bed upkeep could enhance guest satisfaction.
Cleanliness
Harbor Shores on Lake Geneva consistently receives praise for its cleanliness with guests frequently noting that the hotel's area and facilities are kept in excellent condition. From the lobby to the guest rooms, the property is described as very clean, which contributes to a relaxing stay. Housekeeping appears to be thorough, maintaining clean rooms, fresh-smelling hallways and common areas. The pools, both indoor and outdoor, are also clean and well-maintained, adding to the overall positive guest experience.
Despite the hotel's slightly outdated appearance and the occasional inconvenience, such as a temporarily closed fitness room or very firm beds, the cleanliness and well-kept nature of the property are stand-out features. Guests also appreciate the beautiful views, friendly staff and the excellent location of the hotel. Exceptional cleanliness, combined with reliable housekeeping and a pleasant atmosphere, makes Harbor Shores on Lake Geneva a commendable choice for visitors looking for a welcoming and immaculately maintained place to stay.
Staff
The overall impression of the staff at Harbor Shores on Lake Geneva is overwhelmingly positive, creating a warm and welcoming environment for guests. Frequent mentions of the staff being friendly, helpful and accommodating stand out in the reviews. Guests appreciated the exceptional level of politeness and professionalism displayed by the staff members, including the front desk clerks and the parking attendants.
Their attentive and informative nature, particularly concerning local amenities, was highlighted as a significant plus. The team’s concern for guests' comfort and well-being was a recurring theme. Specific praise was given to the cleaning staff for maintaining high standards and the servers for being friendly and reliable. Despite a minor drawback regarding the attitude of the staff at the pizza place, the exceptional service and friendliness of the general hotel staff were consistently noted and appreciated by the guests.
Pool
Harbor Shores on Lake Geneva offers a pleasant pool experience with both indoor and outdoor options available for guests. The pool areas are generally clean and enjoyable, making them a nice feature for families and individuals alike. Kids particularly enjoy the outdoor pool, which is conveniently located in front of the hotel and features a nice view of Lake Geneva.
Despite being shallow with depths around 2.5 to 3 feet, the pools are suitable for cooling off and having fun on hot days. However, they may not cater well to those looking for deeper waters. Additionally, some guests noted that the pool temperatures can be on the colder side, even during warmer weather.
The pool areas, including a hot tub, provide a great spot for people-watching and are a delightful addition to the hotel amenities. However, increasing the pool hours and keeping the pools open past 10pm could further enhance the adult guest experience.
Overall, the pools at Harbor Shores on Lake Geneva provide a charming and enjoyable experience for all ages, thanks to their convenient location, cleanliness and the added benefit of a scenic lake view.
Parking
Harbor Shores on Lake Geneva offers a generally convenient parking experience, highlighted by excellent and friendly parking lot attendants. Free on-site parking adds to the charm, though there is a limit of one spot per room, which might be challenging for guests with multiple vehicles. The monitored and secure parking lot provides peace of mind for visitors.
Many guests appreciate the strategic location, as it allows for easy walking access to various local attractions, eliminating the need for additional driving. Despite limited parking spots, the well-organized reserved parking procedure contributes positively to the overall experience. Guests also noted the availability of off-street parking until 1 pm CDT on the day of checkout as a valuable perk. However, some mentioned difficulties in finding parking and having to park additional vehicles several blocks away.
Yes, Harbor Shores on Lake Geneva has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Harbor Shores on Lake Geneva.
No, Harbor Shores on Lake Geneva doesn't allow dogs.
Yes, parking facilities are available at Harbor Shores on Lake Geneva.