Timber Ridge Lodge and Waterpark
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Summary of reviewsTimber Ridge Lodge and Waterpark boasts a prime location near downtown Lake Geneva, offering both convenience and tranquility. Guests appreciate the proximity to various amenities and attractions, including shops, supermarkets, ski slopes and popular spots like Lake Geneva. Its setting is praised for being quiet yet accessible, making it an excellent destination for families and individuals looking to explore the area without the hassle of city noise. The complimentary shuttle service to local attractions further enhances its appeal.
Breakfast offerings at Smokey’s restaurant receive mixed but predominantly positive feedback. Guests commend the delicious and varied dishes, though some express a desire for complimentary options and quicker service. The dining experience is enhanced by the friendly and attentive staff, even though there are occasional concerns about limited menu choices and early closing times.
The lodge’s rooms are spacious, comfortable and well-appointed, ideal for families and groups. Features like kitchens, fireplaces and large whirlpool bathtubs contribute to a luxurious stay. Visitors frequently praise the cleanliness and maintenance of the rooms, though there are sporadic mentions of the need for updates and minor maintenance issues.
Cleanliness at Timber Ridge Lodge and Waterpark generally meets guest expectations with many highlighting well-kept rooms and grounds. The waterpark staff, including lifeguards, receive accolades for their attentiveness. Nonetheless, some guests report inconsistent cleanliness in common areas like pools and locker rooms, pointing to the need for more thorough cleaning.
The staff at Timber Ridge Lodge receives high marks for their friendliness, professionalism and helpfulness. Guests appreciate the accommodating nature of the front desk team and recognize specific staff members for their exceptional service. The lifeguards and other employees contribute positively to the guest experience, ensuring a welcoming atmosphere.
The waterpark is a significant draw for families, featuring engaging water slides, a lazy river and both indoor and outdoor pools. The aquatic facilities are popular among children, though some guests note issues with cleanliness and chlorine levels. The outdoor pools, in particular, are praised for their cleanliness and spaciousness.
Families consistently enjoy their stay at Timber Ridge Lodge, finding the rooms well-suited for both children and adults. The variety of activities, including a petting zoo, horse riding and trolley rides, ensures entertainment for all ages. The Sunday night fireworks are a favorite among visitors, contributing to the overall family-friendly atmosphere.
While the beds receive mixed reviews with some guests finding them comfortable and others reporting discomfort, the general consensus is that the lodge provides a pleasant environment for families. Despite some minor drawbacks, such as outdated room decor and limited dining options, the lodge remains a favored choice for family vacations.
Overall, Timber Ridge Lodge and Waterpark offers a comfortable, convenient and fun-filled retreat, especially for families. With its prime location, spacious rooms and engaging activities, it provides a memorable experience for visitors seeking a versatile and enjoyable getaway.
Categories
Breakfast offerings at Smokey’s restaurant receive mixed but predominantly positive feedback. Guests commend the delicious and varied dishes, though some express a desire for complimentary options and quicker service. The dining experience is enhanced by the friendly and attentive staff, even though there are occasional concerns about limited menu choices and early closing times.
The lodge’s rooms are spacious, comfortable and well-appointed, ideal for families and groups. Features like kitchens, fireplaces and large whirlpool bathtubs contribute to a luxurious stay. Visitors frequently praise the cleanliness and maintenance of the rooms, though there are sporadic mentions of the need for updates and minor maintenance issues.
Cleanliness at Timber Ridge Lodge and Waterpark generally meets guest expectations with many highlighting well-kept rooms and grounds. The waterpark staff, including lifeguards, receive accolades for their attentiveness. Nonetheless, some guests report inconsistent cleanliness in common areas like pools and locker rooms, pointing to the need for more thorough cleaning.
The staff at Timber Ridge Lodge receives high marks for their friendliness, professionalism and helpfulness. Guests appreciate the accommodating nature of the front desk team and recognize specific staff members for their exceptional service. The lifeguards and other employees contribute positively to the guest experience, ensuring a welcoming atmosphere.
The waterpark is a significant draw for families, featuring engaging water slides, a lazy river and both indoor and outdoor pools. The aquatic facilities are popular among children, though some guests note issues with cleanliness and chlorine levels. The outdoor pools, in particular, are praised for their cleanliness and spaciousness.
Families consistently enjoy their stay at Timber Ridge Lodge, finding the rooms well-suited for both children and adults. The variety of activities, including a petting zoo, horse riding and trolley rides, ensures entertainment for all ages. The Sunday night fireworks are a favorite among visitors, contributing to the overall family-friendly atmosphere.
While the beds receive mixed reviews with some guests finding them comfortable and others reporting discomfort, the general consensus is that the lodge provides a pleasant environment for families. Despite some minor drawbacks, such as outdated room decor and limited dining options, the lodge remains a favored choice for family vacations.
Overall, Timber Ridge Lodge and Waterpark offers a comfortable, convenient and fun-filled retreat, especially for families. With its prime location, spacious rooms and engaging activities, it provides a memorable experience for visitors seeking a versatile and enjoyable getaway.
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Pool Water Slide Water Park Lazy River Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Lazy River
Hotel with Water Park
Hotel with Pool Water Slide
Hotel with Indoor Pool
Guest Reviews
Timber Ridge Lodge and Waterpark is lauded for its ideally situated location, offering proximity to a variety of amenities and attractions. Located close to downtown Lake Geneva, guests can easily access shops, supermarkets and the city center within a short drive. The lodge's setting is praised for being quiet and nestled away from city noise, yet conveniently close for quick trips to gather supplies.
Visitors appreciate the short distance to popular spots like the Lake Geneva and nearby ski slopes, making it a versatile destination for different times of the year. Reviews highlight the convenience and ease of finding the location with the added benefit of being near the highway exit and within reasonable driving distance from major cities like Chicago.
Families find the location particularly favorable due to its accessibility to kid-friendly activities and the availability of a free shuttle that frequently moves between resort buildings and to the town. This shuttle service allows guests to effortlessly enjoy local attractions, dining and cruises on Geneva Lake without needing to drive.
Overall, the hotel provides a balanced blend of seclusion and accessibility, making it a great choice for those looking to explore Lake Geneva and its surrounding areas while enjoying a quiet and pleasant stay.
Visitors to Timber Ridge Lodge and Waterpark have shared mixed but mostly positive opinions about the breakfast offerings at Smokey’s restaurant. Guests generally found the breakfast to be good and even fantastic with a nice selection of dishes to choose from. The service was positively noted with staff providing good service during breakfast hours. Many guests enjoyed the quality of the food, describing it as very delicious.
However, several reviews highlighted a desire for complimentary breakfast options, as breakfast is not included in the stay. Some guests experienced delays in service, noting that breakfast took an incredibly long time on occasion. Additionally, there were mentions of limited quick food options like bagels and muffins, beyond fast food and junk food, affecting the convenience for those on the go.
Despite these criticisms, the overall consensus is that the breakfast at Smokey’s delivers in terms of taste and variety, contributing positively to the stay at the lodge.
Timber Ridge Lodge and Waterpark offers a mixed dining experience with several guests appreciating the good food offerings and reasonably priced options. The Moose and Maple restaurant receives compliments for its fried pickles and Cheyenne stands out as an incredible server. Though some dinner dishes are described as excellent with guests mentioning great portions and superb quality, there are also concerns about limited menu choices and a lack of healthy options.
The barbeque restaurant has been highlighted for providing a good family-friendly atmosphere, although its early closing time on weekends is a noted inconvenience. Despite some positive feedback about particular dishes and enjoyable experiences, there are remarks about overpricing and unsatisfactory meals at various restaurant outlets within the resort. Instances of poor service, such as running out of soup and not providing enough wristbands for guests, have also been flagged.
Overall, while there are standout moments of delicious food and convenient on-site dining, the consistency and variety of meal options at Timber Ridge Lodge could use improvement.
Timber Ridge Lodge and Waterpark offers spacious and comfortable rooms, which families particularly appreciate. The ample size and functionality of the suites, often equipped with kitchens, are frequently mentioned as perfect for accommodating groups and families. Guests find the kitchens especially useful for saving money on meals. The amenities provided in the rooms include fireplaces, large whirlpool bathtubs and heated bathroom floors, adding a touch of luxury to the stay.
Several reviews highlight the cleanliness and well-maintained condition of the rooms with many praising the overall pleasant atmosphere. The hotel accommodates different needs, including wheelchair-accessible rooms and early check-in options. Some of the suites, like the two-bedroom and loft options, are noted for being particularly suitable for larger groups with enough space for everyone to stay comfortably.
However, there are occasional mentions of the rooms being in need of updating and encountering issues like drafty windows, insufficient cleanliness or the presence of minor maintenance problems. Some guests found the beds and pillows uncomfortable and there were instances where rooms lacked essential items, such as extra towels or utensils.
In general, while there are minor areas for improvement, Timber Ridge Lodge and Waterpark appears to provide a comfortable and family-friendly environment with spacious rooms and useful amenities.
The beds at Timber Ridge Lodge and Waterpark have received mixed reviews from guests. Some found the beds to be large, clean and comfortable with phrases like "super clean bedding," "nice cushy," and "comfortable beds" appearing in several comments. Guests appreciated the sizable and full-queen options and noted that in some cases, the mattresses were comfortable.
However, numerous guests found the beds lacking in comfort with many describing them as hard, uncomfortable or even broken. The sofa beds, in particular, were frequently criticized for being uncomfortable and making creaking noises. Additionally, thin blankets and stiff, scratchy sheets were also mentioned as common issues. Despite these concerns, several guests highlighted that their kids had an amazing time, suggesting that the overall experience at the lodge was still positive for families.
Timber Ridge Lodge and Waterpark provides a mixed experience when it comes to cleanliness. On the positive side, many guests found their rooms to be very clean, spacious and accommodating. Several visitors praised the lodge for being well-maintained and appreciated the clean and comfortable facilities. Lifeguards at the waterpark received commendations for their attentiveness and some guests noted the property and grounds were well-kept and free of pests.
However, there were also notable criticisms. Some rooms were reported as not being cleaned properly with instances of dust, stains and unpleasant odors mentioned by several guests. Common areas like the pool and locker rooms received negative remarks about their cleanliness with some describing them as dirty and unkempt. Issues such as dirty dishes, hair in tubs and stained furniture were also pointed out, suggesting a need for more detailed cleaning. Additionally, some areas of the hotel appeared outdated and in need of renovation.
In summary, while Timber Ridge Lodge and Waterpark maintains a level of cleanliness that satisfies many, there are inconsistencies that could detract from the overall guest experience.
The reviews for Timber Ridge Lodge and Waterpark highlight an overall positive experience regarding the staff's conduct and service. Visitors frequently commend the staff for being friendly, courteous and professional. The front desk team, in particular, received high praise for their attentiveness and accommodating nature with some guests noting smooth check-ins and continual follow-ups to ensure a comfortable stay.
The Waterpark staff, including lifeguards, are described as attentive, professional and focused, contributing to a safe and enjoyable environment. Guests also appreciated the warmth and helpfulness of employees across various facilities, including the restaurant, arcade, pool and snack bar.
The service quality extends to specific individuals who were mentioned for going above and beyond in their roles. Staff members like Rebecca, Zach and Lisa made a noticeable impact through their exceptional service and hospitality. Overall, despite a few instances of less favorable interactions, the consensus is that the staff at Timber Ridge Lodge and Waterpark work hard to create a pleasant and welcoming atmosphere for their guests.
Timber Ridge Lodge and Waterpark at Lake Geneva offers a mix of experiences for guests who enjoy aquatic activities. The indoor water park is a highlight and is particularly popular among families with children. Both the indoor and outdoor pools have received positive remarks for their warmth and families appreciate the variety of amenities, including the mini-golf and arcade, though the arcade is noted to be quite expensive.
The outdoor pools are often praised for being clean, spacious and offering enjoyable experiences for kids and adults alike. The hot tubs, especially the indoor/outdoor ones, provide a relaxing experience, although some found the water temperature to be inconsistent.
However, cleanliness of the pools is a recurring concern. While some guests found the pool areas to be clean, others reported murky water and high chlorine levels, which caused discomfort for some, including coughs from the chemical exposure. There were also mentions of an occasional lack of towels and limited seating around the pool areas.
Despite these concerns, the overall water park and pool facilities often exceed guest expectations, presenting a fun and engaging environment ideal for family vacations. Access from rooms to the water facilities is easy, adding to the convenience and enjoyment of the stay.
Timber Ridge Lodge and Waterpark garners consistent praise from families seeking a delightful escape. Families find the rooms spacious and well-suited for both children and adults, making for a convenient and enjoyable stay. The engaging water park, alongside a myriad of activities, ensures there's never a dull moment. Kids particularly revel in the excitement with highlights like petting zoos, horse riding and fun trolley rides adding to the entertainment. The Sunday night fireworks display is especially loved.
Many families appreciate the variety of activities, making it a superb destination for both small getaways and longer vacations. The venue has maintained its charm over the years, attracting repeat guests who relish the home-away-from-home feel. Although some minor criticisms, such as outdated room decor and limited dining options, were noted, these do not significantly detract from the overall family-friendly experience.
Ideal for families and groups, Timber Ridge Lodge and Waterpark promises a fun, action-packed retreat with convenient location benefits. Visitors repeatedly commend the atmosphere and activities, rendering it an excellent choice for family vacations and memorable bonding time.
Timber Ridge Lodge and Waterpark offers a convenient location and presents a solid choice for a three-star hotel, especially given its fair pricing. The hotel's cleanliness stands out with facilities such as Wi-Fi, air conditioning and accommodations for kids being well-maintained and in excellent condition. Accessible parking spaces are available, making it easier for disabled guests.
However, there are areas in need of improvement. Some guests encountered issues with the air conditioning system, which could be loud or switch to heat unexpectedly. The elevators have been noted to run roughly and at times, they did not work at all. Housekeeping details like fruit snacks and candy wrappers left in cabinets and dirty cushioned beds by the outdoor pool can detract from the overall experience.
Dining options at the on-site restaurant were considered overpriced and basic and some accommodation furnishings like sofa mattresses could use updating. Seating and certain facilities may appear outdated, reflecting its three-star status. Despite these drawbacks, Timber Ridge Lodge and Waterpark remains a viable option for families looking for a reasonably priced stay with suitable amenities.
The Timber Ridge Lodge and Waterpark offers a fun-filled aquatic experience that stands out in guest reviews, particularly for families with children. Highlights of the water park include engaging water slides and a lazy river where kids can enjoy endless hours of amusement. Parents have noted that their children loved playing on the slides and navigating the pools. While the indoor pool and water slides are enjoyed by many, some guests mentioned that the supply of floaties and tubes could be improved to reduce waiting times. Despite occasional delays, the slide experience is generally described as entertaining and a good way for kids to tire themselves out. Overall, the water features provide an enjoyable and relaxing atmosphere, making it a pleasant destination for a family getaway.
The outdoor pool at Timber Ridge Lodge and Waterpark received high praise from guests. Many found the outdoor pool to be very clean and well-maintained, making it a delightful experience. The layout of the pool was particularly appreciated, offering a suitable environment that added to its enjoyment. Guests enjoyed the outdoor pool with some noting that it was much fun and suited their preferences for temperature. Additionally, the poolside service was described as exceptional, enhancing the overall experience. Some guests opted to rent a cabana, which was a nice touch for those seeking extra comfort. However, there were some remarks about the insufficient seating around the outdoor pool area. Overall, the outdoor pool at Timber Ridge Lodge and Waterpark stood out as a highlight of the visit.
Timber Ridge Lodge and Waterpark offers a convenient and enjoyable experience for families, particularly with its indoor pool and water park amenities. The indoor pool is well-maintained with proper temperatures, making it a pleasant spot for guests. Families appreciate the many slides available inside the water park, contributing to an overall fun environment for kids. The big jacuzzi tub in the bathrooms adds to the comfort of the stay. However, some guests noted that the indoor kid pool can get quite busy and there have been issues with cleanliness and the occasional malfunctioning of water slides. The pool area can also become crowded and noisy at night. Despite these concerns, the indoor pool remains a popular choice among visitors for its family-friendly atmosphere.
The water park at Timber Ridge Lodge and Waterpark has garnered considerable praise from guests, particularly for its kid-friendly features. Many families found it to be a delightful and enjoyable experience with children especially loving the new slides and various play areas. The water park is noted for its cleanliness and attentive lifeguards, ensuring a safe environment for the little ones. The warm water and indoor location make it a convenient and pleasant destination regardless of the weather.
Guests appreciated the different entertainment options available, such as the arcade, which added to the fun. The environment is described as family-friendly and perfect for kids of all ages with special mention of a great kiddie section for the younger children. Despite its smaller size, many visitors felt that the water park provided sufficient entertainment and exceeded their expectations.
However, some guests mentioned a few drawbacks, such as the limited availability of towels and the park being overly crowded at times. Another common complaint was the high cost of water park passes and the limited operating hours. Additionally, a few visitors noted that the toddler pool and the overall size of the park were smaller than expected.
Overall, the water park at Timber Ridge Lodge and Waterpark is highly regarded for its fun and family-friendly atmosphere, clean facilities and attentive staff, making it a favorite spot for children and a great addition to the hotel’s amenities.
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Location
Visitors appreciate the short distance to popular spots like the Lake Geneva and nearby ski slopes, making it a versatile destination for different times of the year. Reviews highlight the convenience and ease of finding the location with the added benefit of being near the highway exit and within reasonable driving distance from major cities like Chicago.
Families find the location particularly favorable due to its accessibility to kid-friendly activities and the availability of a free shuttle that frequently moves between resort buildings and to the town. This shuttle service allows guests to effortlessly enjoy local attractions, dining and cruises on Geneva Lake without needing to drive.
Overall, the hotel provides a balanced blend of seclusion and accessibility, making it a great choice for those looking to explore Lake Geneva and its surrounding areas while enjoying a quiet and pleasant stay.
Breakfast
However, several reviews highlighted a desire for complimentary breakfast options, as breakfast is not included in the stay. Some guests experienced delays in service, noting that breakfast took an incredibly long time on occasion. Additionally, there were mentions of limited quick food options like bagels and muffins, beyond fast food and junk food, affecting the convenience for those on the go.
Despite these criticisms, the overall consensus is that the breakfast at Smokey’s delivers in terms of taste and variety, contributing positively to the stay at the lodge.
Dinner
The barbeque restaurant has been highlighted for providing a good family-friendly atmosphere, although its early closing time on weekends is a noted inconvenience. Despite some positive feedback about particular dishes and enjoyable experiences, there are remarks about overpricing and unsatisfactory meals at various restaurant outlets within the resort. Instances of poor service, such as running out of soup and not providing enough wristbands for guests, have also been flagged.
Overall, while there are standout moments of delicious food and convenient on-site dining, the consistency and variety of meal options at Timber Ridge Lodge could use improvement.
Rooms
Several reviews highlight the cleanliness and well-maintained condition of the rooms with many praising the overall pleasant atmosphere. The hotel accommodates different needs, including wheelchair-accessible rooms and early check-in options. Some of the suites, like the two-bedroom and loft options, are noted for being particularly suitable for larger groups with enough space for everyone to stay comfortably.
However, there are occasional mentions of the rooms being in need of updating and encountering issues like drafty windows, insufficient cleanliness or the presence of minor maintenance problems. Some guests found the beds and pillows uncomfortable and there were instances where rooms lacked essential items, such as extra towels or utensils.
In general, while there are minor areas for improvement, Timber Ridge Lodge and Waterpark appears to provide a comfortable and family-friendly environment with spacious rooms and useful amenities.
Beds
However, numerous guests found the beds lacking in comfort with many describing them as hard, uncomfortable or even broken. The sofa beds, in particular, were frequently criticized for being uncomfortable and making creaking noises. Additionally, thin blankets and stiff, scratchy sheets were also mentioned as common issues. Despite these concerns, several guests highlighted that their kids had an amazing time, suggesting that the overall experience at the lodge was still positive for families.
Cleanliness
However, there were also notable criticisms. Some rooms were reported as not being cleaned properly with instances of dust, stains and unpleasant odors mentioned by several guests. Common areas like the pool and locker rooms received negative remarks about their cleanliness with some describing them as dirty and unkempt. Issues such as dirty dishes, hair in tubs and stained furniture were also pointed out, suggesting a need for more detailed cleaning. Additionally, some areas of the hotel appeared outdated and in need of renovation.
In summary, while Timber Ridge Lodge and Waterpark maintains a level of cleanliness that satisfies many, there are inconsistencies that could detract from the overall guest experience.
Staff
The Waterpark staff, including lifeguards, are described as attentive, professional and focused, contributing to a safe and enjoyable environment. Guests also appreciated the warmth and helpfulness of employees across various facilities, including the restaurant, arcade, pool and snack bar.
The service quality extends to specific individuals who were mentioned for going above and beyond in their roles. Staff members like Rebecca, Zach and Lisa made a noticeable impact through their exceptional service and hospitality. Overall, despite a few instances of less favorable interactions, the consensus is that the staff at Timber Ridge Lodge and Waterpark work hard to create a pleasant and welcoming atmosphere for their guests.
Pool
The outdoor pools are often praised for being clean, spacious and offering enjoyable experiences for kids and adults alike. The hot tubs, especially the indoor/outdoor ones, provide a relaxing experience, although some found the water temperature to be inconsistent.
However, cleanliness of the pools is a recurring concern. While some guests found the pool areas to be clean, others reported murky water and high chlorine levels, which caused discomfort for some, including coughs from the chemical exposure. There were also mentions of an occasional lack of towels and limited seating around the pool areas.
Despite these concerns, the overall water park and pool facilities often exceed guest expectations, presenting a fun and engaging environment ideal for family vacations. Access from rooms to the water facilities is easy, adding to the convenience and enjoyment of the stay.
Family
Many families appreciate the variety of activities, making it a superb destination for both small getaways and longer vacations. The venue has maintained its charm over the years, attracting repeat guests who relish the home-away-from-home feel. Although some minor criticisms, such as outdated room decor and limited dining options, were noted, these do not significantly detract from the overall family-friendly experience.
Ideal for families and groups, Timber Ridge Lodge and Waterpark promises a fun, action-packed retreat with convenient location benefits. Visitors repeatedly commend the atmosphere and activities, rendering it an excellent choice for family vacations and memorable bonding time.
3 Star
However, there are areas in need of improvement. Some guests encountered issues with the air conditioning system, which could be loud or switch to heat unexpectedly. The elevators have been noted to run roughly and at times, they did not work at all. Housekeeping details like fruit snacks and candy wrappers left in cabinets and dirty cushioned beds by the outdoor pool can detract from the overall experience.
Dining options at the on-site restaurant were considered overpriced and basic and some accommodation furnishings like sofa mattresses could use updating. Seating and certain facilities may appear outdated, reflecting its three-star status. Despite these drawbacks, Timber Ridge Lodge and Waterpark remains a viable option for families looking for a reasonably priced stay with suitable amenities.
Pool Water Slide
Outdoor Pool
Indoor Pool
Water Park
Guests appreciated the different entertainment options available, such as the arcade, which added to the fun. The environment is described as family-friendly and perfect for kids of all ages with special mention of a great kiddie section for the younger children. Despite its smaller size, many visitors felt that the water park provided sufficient entertainment and exceeded their expectations.
However, some guests mentioned a few drawbacks, such as the limited availability of towels and the park being overly crowded at times. Another common complaint was the high cost of water park passes and the limited operating hours. Additionally, a few visitors noted that the toddler pool and the overall size of the park were smaller than expected.
Overall, the water park at Timber Ridge Lodge and Waterpark is highly regarded for its fun and family-friendly atmosphere, clean facilities and attentive staff, making it a favorite spot for children and a great addition to the hotel’s amenities.
Yes, Timber Ridge Lodge and Waterpark has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide, Outdoor Pool, Water Park, Lazy River.
No, a spa isn't available at Timber Ridge Lodge and Waterpark.
No, Timber Ridge Lodge and Waterpark doesn't allow dogs.
No, parking facilities aren't available at Timber Ridge Lodge and Waterpark.
Yes, Timber Ridge Lodge and Waterpark has a gym.
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