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Summary of reviewsNovotel Thalassa Le Touquet is a highly recommended destination, particularly for those who love coastal beauty and tranquility. The hotel's standout feature is its prime beachfront location, offering stunning sea views and direct access to the beach, allowing guests to easily enjoy the sand and surf. Proximity to the city center of Le Touquet adds convenience, blending beachfront leisure with local activities.
Breakfast at the hotel receives positive feedback for its variety and panoramic sea view, which guests find a wonderful way to start the day. The buffet includes diverse options, such as gluten-free choices and is free for children up to 18. Despite some criticism around pricing and occasional management issues, the overall breakfast experience is satisfying.
Dining at the hotel also boasts notable highlights with many guests enjoying the food, excellent service and splendid beach views, especially during sunset. The Friday seafood buffet is particularly appreciated by families. However, some find the menu uninspired and the pricing not always justified, noting inconsistent food quality and slow service at times.
Rooms offer mixed experiences. While the sea views and the generally clean and comfortable accommodations are praised, many guests find the rooms small and in need of better soundproofing and maintenance. Modern conveniences like bathrobes and comfortable beds are appreciated, though some rooms lack sufficient lighting and amenities such as coffee machines.
The hotel's cleanliness is a strong point with guests frequently describing the premises as super clean and well-maintained. The staff's meticulous attention to hygiene enhances the hotel's fresh and neat ambiance, contributing to a comfortable stay.
The staff at Novotel Thalassa Le Touquet are generally praised for their friendliness, professionalism and helpfulness, particularly at the front desk. While there are a few reports of less welcome interactions, the predominant sentiment is positive with staff often going out of their way to assist guests and create a pleasant environment.
Free Wi-Fi is another appreciated amenity, generally providing fast and reliable internet access, particularly in the lobby. Despite some occasional connectivity issues in the rooms, the service is well-regarded overall.
The spa facilities receive mixed feedback; while many enjoy the thalassotherapy treatments, the indoor saltwater pool and hammam, others are disappointed by the lack of a fully accessible spa and outdated equipment. Nonetheless, the spa generally meets guests' expectations for relaxation and wellness.
Fitness enthusiasts find the gym functional and satisfactory, despite some remarks about limited equipment. The heated indoor seawater pool garners praise for its size and cleanliness, making it a popular choice, especially among families.
The hotel's beachfront setting is frequently highlighted as a defining feature with guests loving the easy access to the beach and the serene sea views from various parts of the hotel. Families find the environment particularly appealing, enjoying the blend of comfort and coastal charm the property offers.
In summary, Novotel Thalassa Le Touquet excels in location, cleanliness and family-friendly amenities, providing a pleasant and picturesque coastal escape. While there are areas for improvement in room amenities and dining options, the overall experience is one of relaxation and seaside enjoyment. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Beachfront Hotel
Hotel near The Beach
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Superior Double Room with Sofa Bed, Balcony and Sea ViewWith views of the sea and a balcony, this room includes a flat-screen TV with satellite channels and a private bathroom with a hairdryer and bathrobes.
It can accommodate up to 2 adults and 2 children.
Superior Room with 2 Single Beds - Ocean ViewWith views of the sea, this room includes a flat-screen TV with satellite channels and a private bathroom with a hairdryer and bathrobes.
It can accommodate up to 2 adults.
Superior Room with One Double Bed and One Sofa Bed - Dune and Parking SideOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. This air-conditioned quadruple room includes a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Superior Double Room with Sea ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a safe deposit box as well as sea views. The unit offers 1 bed.
Superior Room with double bed, sofa bed, sea view and balcony, This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Executive Room with sea view, balcony, double bed and sofa bedThe air-conditioned triple room offers a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a safe deposit box as well as sea views. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
'Novotel Thalassa Le Touquet' is undeniably blessed with a stunning location that captivates guests. Situated right on the beach, this seaside hotel offers fantastic sea views and immediate proximity to the ocean, making it an idyllic spot for beach lovers. The setting is both beautiful and tranquil, providing an exceptional geographical location with picturesque views directly from hotel rooms, the lobby and the on-site restaurant.
Guests rave about the hotel's prime positioning, which leaves the sea just steps away, allowing them to relish the sensation of having their feet in the sand immediately upon exiting the premises. This exceptional beachfront location offers a charming ambiance complemented by the surrounding dunes.
Moreover, the hotel is well-regarded for its convenience, being within walking distance to the city center of Le Touquet, which affords a perfect balance of beachfront leisure and access to local activities. The magnificent views and direct beach access, paired with the serene and picturesque landscape, make this hotel a highly recommended choice for anyone looking to fully enjoy the coastal beauty of Le Touquet.
Breakfast
The breakfast experience at Novotel Thalassa Le Touquet garners mixed reviews, but there are several positive highlights worth noting. The panoramic sea view from the breakfast area is frequently mentioned as a superb and pleasant way to start the day. The buffet breakfast itself is praised for being varied, generous and offering a large selection of items, including gluten-free options. Many guests appreciate the extensive choices available, from pastries and bread to eggs, bacon and fresh coffee. The breakfast is described as plentiful, very good and even wonderful by numerous visitors. Additionally, breakfast is free for children up to 18 years old, which families find beneficial.
However, there are criticisms as well. Some guests feel that the breakfast is overpriced and not worth the high cost, citing instances of low-quality or industrial products. A few also note that the breakfast lacks local and organic options, which they expect for the hotel’s standard. There are complaints about the breakfast buffet being poorly managed at times with long wait times and issues like coffee machines going into auto-clean mode during service hours.
The overall sentiment suggests that while the breakfast offering is generally satisfying and enhanced by a magnificent sea view, there are areas for improvement, especially regarding pricing, variety and the quality of some products.
Dinner
Dining at Novotel Thalassa Le Touquet brings a mix of experiences, featuring both remarkable highlights and some areas needing improvement. Many guests praised the restaurant for its delicious cuisine and excellent service, often highlighting the splendid views over the beach, especially at sunset. The seafood buffet on Friday evenings was noted, ideal for families. The ambiance of the dining area was described as bright and airy, adding to the enjoyment of meals.
However, the feedback on the restaurant was not uniformly positive. Some guests felt the menu lacked inspiration and found the quality of food inconsistent, mentioning instances of bland and overcooked dishes. The service, particularly at dinner, was often criticized for being slow and reservations were sometimes problematic, leading to late meals and limited choices.
The pricing at the restaurant received mixed reactions. While some appreciated the refined dining experience, others found it expensive for the quality offered, pointing out that the value for money didn’t meet expectations. The dining facilities, though offering a good meal for some, were described by others as lacking special features and the restaurant atmosphere occasionally likened to a canteen.
Overall, it’s clear that the restaurant at Novotel Thalassa Le Touquet shines in aspects of scenic dining and satisfactory service for many, but there’s room for improvement in consistency and value.
Rooms
Novotel Thalassa Le Touquet offers a mixed experience when it comes to room comfort and amenities. The standout feature is unquestionably the breathtaking sea view available from many rooms, particularly from those with balconies. Guests consistently praise the hotel’s superb seaside location with its spacious, largely renovated common areas and a very good breakfast that comes with an incredible view.
However, the size and layout of the rooms seem to be a common point of critique. Many guests find the rooms to be small and cramped, especially for families or groups of up to four people. The lack of bright lighting and proper soundproofing in several rooms has also been noted. Some rooms facing the parking lot or dunes lack brightness and are described as slightly tired with issues in cleanliness and maintenance being mentioned by a few visitors.
On the positive side, the rooms are generally considered clean and comfortable and the modern conveniences like bathrobes and slippers add a nice touch. However, the inadequacies in room amenities, such as the absence of coffee machines and limited bathroom supplies, are recurrent themes. Comfortably sized rooms with sea views are highly recommended, offering tranquility and fantastic vistas.
In conclusion, while Novotel Thalassa Le Touquet excels in location and offers some beautifully renovated spaces with fantastic views, potential visitors should be aware of the varying room sizes and the potential need for improved soundproofing and maintenance in certain areas.
Beds
Novotel Thalassa Le Touquet's guests have varied impressions about the bedding. Many reviewers highlight the comfort of the beds, frequently describing them as "very comfortable" and "excellent." The bedding quality often receives praise with terms like "perfect bedding" and "exceptional bedding" recurring in their feedback. Comfortable mattresses and modern, neat room decorations enhance the overall experience, making it ideal for relaxation.
However, some guests found the beds too firm or too soft, reflecting differing personal preferences. There were also mentions of issues like noisy springs and sagging mattresses. Though comfortable rooms are frequently noted, suggestions for improvements, such as the inclusion of larger, king-sized beds, appear in some reviews. A few guests mentioned the limited comfort of extra sofa beds, especially when accommodating more than two people. Despite these few drawbacks, the general sentiment is that Novotel Thalassa Le Touquet provides a cozy and pleasurable sleeping experience.
Cleanliness
Novotel Thalassa Le Touquet receives overwhelmingly positive feedback regarding its cleanliness. Guest reviews highlight that rooms and the entire establishment are consistently clean with terms like super clean, spotless and impeccably clean frequently mentioned. The bathrooms and pool also receive commendations for their hygiene standards, contributing to the hotel's reputation as very well-maintained.
While some minor concerns about room cleanliness and specific issues like grubby carpets and trays left outside rooms are noted, these are overshadowed by the general praise for the cleanliness of rooms, bathrooms and common areas. Guests appreciate the comfortable and clean accommodations with frequent mentions of clean towels, bathrobes and beds.
The staff's meticulous attention to the cleanliness is also highlighted, contributing significantly to the hotel's fresh and neat ambiance. Despite a few noted areas needing improvement, the overall cleanliness levels at Novotel Thalassa Le Touquet are deemed excellent by guests, making it a clean and comfortable choice for travelers.
Staff
At Novotel Thalassa Le Touquet, guests frequently commend the highly friendly and welcoming staff. The personnel's professional and helpful demeanor extends to both the front desk and throughout the hotel. Many guests highlight the attentive and responsive nature of the team with special praise directed towards the kindness and availability of staff, who were described as smiling and very pleasant.
Specific areas such as the reception received notable positive mentions with staff often being described as professional, helpful and accommodating. Guests appreciated the proactive approach to resolving issues and the effort put into maintaining a welcoming atmosphere, particularly noting the warmth shown towards families and children.
However, the reviews do reflect some inconsistencies. While many staff members are characterized as friendly and attentive, there are mentions of unwelcoming and occasionally rude behavior from others. Issues such as a lack of responsiveness and flexibility, especially in management, were also noted.
Despite these few criticisms, the overall general sentiment suggests that the majority of the staff at Novotel Thalassa Le Touquet strive to offer a pleasant and friendly experience for their guests, consistently maintaining a welcoming and professional environment.
Wi-Fi
Novotel Thalassa Le Touquet offers free Wi-Fi to its guests with many praising the excellent quality and seamless connection, particularly in the lobby where the speed is notably faster than in the rooms. The internet access is generally fast, providing an uninterrupted service for most users. While the Wi-Fi service is effective and often described as excellent, some guests experienced occasional issues such as weak or intermittent connections. Overall, despite minor inconsistencies, the free Wi-Fi is generally reliable and well-regarded by guests.
Spa
The spa at Novotel Thalassa Le Touquet has received mixed feedback from guests. On the positive side, many have praised the thalassotherapy treatments as top-notch and wonderful, highlighting the unique indoor heated saltwater pool and the beautiful sea view that adds to the overall soothing experience. Guests have frequently mentioned the hammam as a beneficial feature and reported having great massages and overall excellent spa services. The fitness room and general wellness treatments also add to the favorable aspects of the spa offerings.
However, there have been some criticisms. Issues such as the absence of a sauna, outdated sauna equipment, small spa facilities and occasional inadequacy of spa services have been pointed out. Some guests experienced disappointment due to the spa not being fully accessible and had troubles with booking treatments. There have been instances where customers felt ignored or poorly treated and some visitors found the spa area less impressive due to these shortcomings.
Despite some negative remarks, a significant number of guests expressed general satisfaction and enthusiasm about planning a return visit, indicating that the positive aspects of the spa often outweigh the negative ones.
Gym
The gym at Novotel Thalassa Le Touquet generally received positive remarks from guests. Many appreciated its functional use and highlighted it as a great addition to the hotel's facilities, which include a swimming pool. Descriptions of the gym often mentioned it as very nice and functional, although a few pointed out that the gym equipment could be improved or that the fitness room was relatively small. Overall, the gym met guests' expectations for a standard hotel fitness facility, providing a satisfactory option for those looking to maintain their workout routines while traveling.
Pool
Nestled along the beach, Novotel Thalassa Le Touquet boasts a variety of positive highlights regarding its pool facilities. One standout feature is the heated, indoor seawater pool, which many guests describe as exceptional, clean and impressively large. Its strategic positioning offers direct access and breathtaking views of the sea, enhancing the overall swimming experience. Families, in particular, can enjoy this amenity, as the big family pool caters well to younger guests. Despite a few comments on the pool's temperature not being warm enough for all, the inviting sea water and pleasant ambiance are frequently praised. The spa facilities complement the pool, earning accolades for their excellent quality. Guests appreciate the availability of towels and consider the pool area hygienically maintained, though some note occasional overcrowding and limited information on pool hours. Overall, the pool at Novotel Thalassa Le Touquet is a valued aspect of the stay, particularly for its serene sea views and family-friendly environment.
Beach
Nestled right by the picturesque seafront, Novotel Thalassa Le Touquet offers a prime beachfront location that consistently charms its guests. The hotel boasts direct access to the beach, making it supremely convenient for those looking to soak up the sun on the blond sand just a stone's throw away. The close proximity to the beach is repeatedly highlighted as a standout feature, ensuring that the tranquil sounds and sights of the sea are mere steps from the hotel's doorstep.
Guests revel in the hotel's superb views, be it from the restaurant at sunset, the balcony or the outdoor terrace with sunbeds. The vistas over the sea are consistently described as beautiful, excellent and perfect, contributing to the serene and picturesque ambiance that defines the location.
Accommodation at the hotel is consistently praised for being clean and comfortable, enhancing the overall experience for those staying at this seaside property. The hotel’s setting right on the beach with private beach access offers an inviting and leisurely environment, where the pristine sand and vibrant colors of the sea can be enjoyed at any time.
Overall, Novotel Thalassa Le Touquet’s beachfront location offers a blend of natural beauty and convenience, making it an ideal choice for beach enthusiasts and those seeking a soothing coastal escape.
Family
Situated by the seaside, Novotel Thalassa Le Touquet has established itself as a top choice for families looking for a memorable getaway. The hotel's family-friendly environment resonates well with guests, making it particularly ideal for family activities and vacations. Visitors praise the perfect accommodations that cater specifically to the needs of families, including family rooms that feature bunk beds. Guests continuously highlight the family-oriented nature of the hotel, appreciating everything from the family-friendly amenities to the overall family-centric atmosphere. Reviews commend the hotel for making family stays not just comfortable, but also highly enjoyable and memorable. The presence of a Nespresso coffee machine and kettle in the rooms adds an extra touch of convenience, enhancing the family stay experience. Although some mention the need for improved behavior at the pool, the general consensus is that Novotel Thalassa Le Touquet provides a perfect setting for family trips, offering great opportunities for family getaways and ensuring a lovely time spent together.
4 Star
Novotel Thalassa Le Touquet has earned mixed reviews concerning its four-star rating. While several guests found the hotel to provide a decent experience consistent with what one might expect from a four-star establishment, there were several critiques about the quality of the rooms and amenities not fully matching the four-star claim. The hotel was described as aging in certain areas with some accommodations falling below the expected standards of a four-star hotel. Additionally, some guests mentioned that views from the parking side were less than ideal and not reflective of a typical four-star experience.
Despite these criticisms, many visitors still considered it to be a nice and good four-star hotel, delivering satisfactorily on key expectations without any significant surprises. The general consensus indicates a notion that while the hotel might fall slightly short in certain aspects, it still manages to offer an acceptable four-star service.
Accessible
Novotel Thalassa Le Touquet offers a generally positive experience for guests with disabilities, highlighted by good access for those with restricted mobility. The hotel is wheelchair accessible and features accessible facilities, including some adaptable rooms and family rooms. Guests have noted accessible parking onsite and the hotel's location as easily accessible. Additionally, it caters to visitors with strollers and those seeking to use the fitness room. However, there isn't any specific mention of wheelchair access markings. Overall, the hotel ensures a comfortable stay for guests with various mobility needs.
Heated Pool
The Novotel Thalassa Le Touquet boasts a well-received heated pool facility, described by guests as large, accommodating and beautiful. The pool features saltwater and is maintained at a comfortable temperature, making it an inviting option for relaxation. Many visitors highlighted the pool's ample size, offering plenty of space for swimming and unwinding. The heated pool facilities are complemented by the adjacent spa, enhancing the overall wellness experience. Positive accolades for the heated pool are common among guests, who appreciated both its aesthetics and functionality.
Indoor Pool
The indoor pool at Novotel Thalassa Le Touquet consistently impresses guests with its variety of positive attributes. The pool is heated and features saltwater, which many find effective for relaxation. The large size of the pool allows for a comfortable and enjoyable swimming experience, whether you are an adult or a child. Notably, the well-maintained pool faces the sea, adding a beautiful view to the overall experience. Guests frequently commend the fantastic, lovely and beautiful nature of the indoor pool area, making it an excellent spot for relaxation. Indoors, the pool stands out as a highlight of the hotel, offering a pleasant and worth-it experience for visitors seeking leisure and recreation.
Luxury
Set in an undeniably luxurious environment, the Novotel Thalassa Le Touquet has been praised for its luxurious accommodations and top-notch services. Described as an unexpected luxury, the hotel features an indoor heated pool that guests found to be an added benefit. High-quality back-to-back suites provide a high-end experience with pleasing views. Despite the overall positive feedback, some guests felt that the property did not always meet 4-star standards, expressing that they expected better for the price they paid. Nonetheless, many found their stay luxurious and the amenities impressive.
Romantic
Novotel Thalassa Le Touquet offers a highly commendable experience for those seeking a romantic getaway. Its ambiance enhances the romantic factor, making it an ideal choice for couples. Guests frequently highlight the calm atmosphere and the romantic setting with the hotel providing perfect conditions for a romantic dinner or a weekend escape. The property's design further complements its appeal to couples, creating a picturesque environment. Visitors often remark on the wonderful views, which contribute significantly to the romantic experience, whether enjoying the sea or relaxing by the nice pool. Overall, the hotel successfully delivers a charming and romantic retreat.
Dog Friendly
Novotel Thalassa Le Touquet caters exceptionally well to guests traveling with dogs, making it an ideal choice for dog owners. The hotel's pet-friendly policy allows for easy admission of dogs, ensuring a welcoming environment for all furry companions. Notably, the establishment provides dog-friendly services both within the hotel and at the nearby beach, where dogs can enjoy a break during long journeys. Guests have positively highlighted the inclusion of amenities such as bowls for dogs, enhancing the comfort and convenience of their stay. Novotel Thalassa Le Touquet stands out as a dog-friendly haven, delivering a seamless and enjoyable experience for pets and their owners alike.
Beachfront
The Novotel Thalassa Le Touquet boasts an enviable beachfront location that receives high praise from guests. Direct access to the beach is a standout feature, making it easy to enjoy leisurely beach walks and the seaside atmosphere. The rooms, particularly those facing the sea, offer stunning, breathtaking views of the ocean and the beach, enhancing the overall experience.
Most guests found the property clean and comfortable, which complements its exceptional position right by the beach. Whether enjoying the magnificent vistas from the beachfront or dining in the beautiful restaurant with bay windows overlooking the sea, the consistent highlight is the amazing seafront view.
Overall, this hotel is lauded for its perfect seaside location and splendid ocean views, a combination that leaves guests thoroughly enjoying their beachfront stays.
Yes, Novotel Thalassa Le Touquet has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Novotel Thalassa Le Touquet.
Yes, Novotel Thalassa Le Touquet welcomes dogs.
No, parking facilities aren't available at Novotel Thalassa Le Touquet.