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Summary of reviewsClayton Hotel in Leeds is highly regarded by guests, particularly for its advantageous location. Its close proximity to the city center, train station and major motorways such as the M621 and M1 makes it an ideal choice for those looking to explore Leeds, attend events or travel with ease. Additionally, the on-site parking is convenient, secure and noteworthy.
The hotel's breakfast service is a standout feature, offering a superb variety of options, including gluten-free and vegetarian choices. Many guests find the breakfast delicious and of great value, contributing to a satisfying start to the day. However, there are occasional mentions of temperature inconsistencies in the hot food.
Dinner at the hotel's restaurant generally receives positive feedback for its excellent food quality, variety and reasonable prices. Guests appreciate the relaxing atmosphere of the bar and restaurant areas, although some have noted occasional issues with food temperature and limited vegetarian or vegan options.
Rooms at the Clayton Hotel are frequently praised for their spaciousness, cleanliness and comfort. While some rooms may appear dated, the overall guest experience is positive with many appreciating the comfortable beds and modern amenities. A few minor maintenance issues were noted, but these did not significantly detract from the overall favorable impression.
Cleanliness across the hotel is consistently highlighted as a positive aspect with guests remarking on the spotless rooms and well-maintained common areas. Housekeeping is commended for their thoroughness and polite demeanor.
The staff at Clayton Hotel receive exceptional praise for their friendliness, professionalism and helpfulness. Guests often mention the warm and welcoming atmosphere created by the team with specific commendations for individuals like Tristan and Phoenix at the reception.
The hotel offers reliable and fast free WiFi, which most guests find satisfactory for their needs. Additionally, the gym, though small, is well-equipped and serves its purpose for maintaining a fitness routine during the stay.
Parking facilities are generally seen as convenient and secure, though the additional cost of £12 per night has drawn some criticism. The availability of ten EV chargers is noted as a strong feature, particularly for electric vehicle owners.
For families, the Clayton Hotel provides a welcoming environment with spacious family rooms and accommodating services. Breakfast options are well-suited for family needs and the overall cleanliness and safety of the hotel contribute to a positive family-friendly experience.
In summary, Clayton Hotel in Leeds is highly recommended for its strategic location, excellent breakfast, comfortable rooms and outstanding staff service. While there are a few areas for improvement, the hotel offers a generally pleasurable and worthwhile stay for guests visiting Leeds. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Executive Super King Room The Executive Rooms boast an oversized king-sized bed with a top of the range “King Koil” Club Mattress.
The rooms include enhanced amenities such as early check-in (when possible), top-floor room positioning, toiletries, Nespresso coffee machine, fridge and Sky TV with in-room movies and sports channels.
Other amenities include upgraded WiFi and 24-hour room service.
Standard King and Single RoomWith free WiFi, this bright and contemporary room offers a multi-channel TV, ironing supplies, a trouser press, a hairdryer, tea/coffee making facilities and a laptop safe. The room benefits from a power shower and bath.
Standard King RoomThe Superior Rooms boast a king-size bed with luxurious mattress, white linen with hypo allergenic duvets, and pillows. With stylish furnishing, laptop safe, flat-screen TV, tea/coffee making facilities, all of the amenities ensure the comfort of the guest.
Additional amenities include complimentary WiFi, toiletries, iron and ironing board, and 24-hour room service.
Deluxe King & Single RoomThe Superior Rooms boast a king size bed with mattress, white linen with hypo-allergenic duvets and pillows. With stylish furnishings, a laptop safe, flat-screen TV and tea/coffee making facilities, all of the amenities ensure the comfort of the guest.
Additional amenities include complimentary WiFi, toiletries, iron and ironing board, and 24-hour room service.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Clayton Hotel in Leeds garners significant praise for its advantageous location. Guests frequently highlight its proximity to the city center, noting that it is typically a 10 to 15-minute walk away. This makes it ideal for visitors looking to explore the city's attractions, shops, restaurants and nightlife. The hotel's accessibility is further enhanced by its closeness to the train station and major motorways, such as the M621 and M1, making it a convenient option for both drivers and those relying on public transport.
The location is particularly favored by guests attending events at venues like the Canvas Yard, the First Direct Arena and Elland Road football stadium. It's also appreciated for being slightly outside the hustle and bustle of the main city center, offering a quieter stay while still providing easy and quick access to the central area.
Parking facilities on-site are noted as a significant advantage, adding convenience for those arriving by car. The hotel's straightforward access from main roads and well-marked signage make it easy to locate. In addition, the surrounding area is described as safe and walkable, which further enhances its appeal.
Overall, the Clayton Hotel in Leeds stands out for its strategic placement, making it a well-regarded choice for visiting the city, whether it’s for business, leisure or events. Guests find it to be a balance of accessibility, comfort and tranquility.
Breakfast
At Clayton Hotel in Leeds, the breakfast experience is generally met with high praise from guests. The most consistent compliments highlight the exceptional value for money with many reviewers noting that the breakfast is included in the booking price. Guests frequently mention the great range of options and the superb variety available, catering to different dietary needs, including gluten-free and vegetarian choices.
The quality of the breakfast offerings is another standout feature. Many guests described the breakfast as delicious, fantastic and superb with some going as far as to call it one of the best they have had. The breakfast items are often noted to be fresh and well-presented, enhancing the overall dining experience. In addition to the quality, the staff's friendliness and helpfulness contribute to an enjoyable breakfast ambiance.
Nonetheless, there are a few mixed reviews regarding the temperature of the hot food items with some guests finding the cooked breakfast items to be cold or overcooked at times. Despite these occasional critiques, the majority of feedback points to an overwhelmingly positive breakfast experience, emphasizing plentiful choices, good quality and a satisfying start to the day.
In summary, breakfast at Clayton Hotel, Leeds is predominantly celebrated for its excellent variety, quality and value, making it a highly recommended aspect of the stay for most guests.
Dinner
The dinner experience at Clayton Hotel, Leeds, generally receives positive remarks from guests. Many reviews highlight the excellent quality and taste of the food with phrases such as "food is beautiful and well perfected," "delicious food," and "food was spot on." The hotel's own restaurant is frequently praised for serving meals of exceptional standard and good value for money.
Guests appreciate the varied and reasonably priced menu options with the bar and restaurant areas providing a nice selection for lunch and dinner. The "vibrant bar area" and its "relaxing surroundings" make for an enjoyable dining atmosphere. Specific items like the steak and bar food earn high marks and room service is noted for being quick and efficient with food served hot.
Despite the generally positive feedback, there are some negative comments about cold food delivery, limited vegetarian or vegan choices and occasional inconsistencies in meal quality. Reviews touched on issues like the "bar food not that fantastic" and an "evening meal not up to usual standard." Some guests also mentioned the high prices of certain dishes and the noise level in the lounge/bar area.
Overall, the Clayton Hotel, Leeds, offers a satisfying dining experience with excellent food quality, a good selection of meal options and favorable bar and restaurant settings. While not without minor criticisms, the general consensus leans towards a pleasurable and worthwhile dining experience.
Rooms
The guest reviews for Clayton Hotel, Leeds, highlight the spaciousness and cleanliness of its rooms, frequently describing them as large, comfortable and well-equipped. Visitors appreciated the size of the rooms, often noting that they were suitable for multiple occupants. The bathrooms were also praised for their cleanliness and modern amenities. Many found the beds to be comfortable, contributing to a good night's sleep.
Despite some rooms being described as dated, overall, the rooms were deemed very clean and presented well. Guests noted the quietness and comfort of the rooms, which added to a pleasant stay. A recurring positive mention was the room readiness at an early hour and the good value for money.
However, a few reviews mentioned issues like old pillows, limited electric plug-ins and some rooms being too hot or too cold. The lack of air conditioning and minor maintenance issues were noted. Despite these occasional negatives, the majority of guests had a favorable impression of the room quality, appreciating the consistent cleanliness and spaciousness that the hotel offers.
Beds
Clayton Hotel in Leeds receives high praise for its beds with many guests highlighting their comfort and large size. The beds are frequently described as very comfy, super comfortable and among the comfiest in Leeds. Several reviews note that they slept well and appreciated the clean and modern rooms. A few guests did mention that some beds can be too soft or too hard for their personal preferences and there were occasional remarks about pillows being too hard. Nonetheless, the majority opinion emphasizes the beds' comfort with many guests enjoying a restful experience. For those looking for a good night's sleep, the beds at Clayton Hotel are generally a reliable choice.
Cleanliness
Clayton Hotel in Leeds has garnered positive guest reviews for its exceptional cleanliness. Visitors consistently describe the hotel as clean, spacious and modern with well-maintained facilities. The rooms are bright, airy and notably spotless, contributing to a comfortable and welcoming atmosphere. Housekeeping is frequently praised for being polite and thorough, ensuring that rooms and common areas are immaculate.
The hotel boasts spacious and well-equipped rooms that guests find not only clean but also very comfortable with many highlighting the comfort of the beds. The hotel's environment, including the bar area, is described as clean, tidy and conducive to relaxation and socialization. The general ambiance of the hotel is consistently remarked upon as being clean and pleasant.
The hotel's commitment to cleanliness extends to all areas, including the bathrooms and even the underground car park. The rigorous attention to cleanliness and maintenance suggests a well-run establishment that prioritizes guest satisfaction. Overall, Clayton Hotel in Leeds provides a clean, comfortable and modern stay that meets and often exceeds guest expectations in terms of cleanliness and hygiene.
Staff
Guest reviews for the Clayton Hotel in Leeds highlight the exceptional quality of the staff, who consistently provide friendly, welcoming and helpful service. Guests repeatedly praise the staff for their professionalism and accommodating nature, noting that the team goes above and beyond to ensure a pleasant stay. The reception staff, particularly individuals like Tristan and Phoenix, receive special mention for their supportive and outstanding customer service.
Restaurant and bar staff are also recognized for their responsiveness and cheerful demeanor, contributing to an overall positive dining experience. Despite a few minor criticisms, the overwhelming sentiment is that the staff create a warm and inviting atmosphere, making guests feel well-cared for and respected throughout their visit. The hotel’s cleanliness, efficiency and central location add to its appeal, but it is the consistently excellent service from the staff that stands out as the hotel's most commendable feature.
Wi-Fi
The WiFi experience at Clayton Hotel, Leeds generally receives high marks from guests with many noting its ease of connection and reliability. The hotel offers free WiFi with good coverage throughout rooms, the bar and reception areas. Most guests found the WiFi to be fast, reliable and sufficient for their needs with some specifically mentioning speeds up to 30mbps and the availability of an ethernet port.
Reception of the WiFi signal remains consistent across various parts of the hotel, though there were isolated complaints about weak or unavailable signals in certain rooms. Despite a few negative points concerning the lack of smart TVs and occasional issues with the online check-in system, the efficient and free WiFi significantly enhances the overall stay experience for many guests.
Gym
The gym at the Clayton Hotel in Leeds offers a range of well-equipped facilities, making it a convenient option for guests looking to maintain their fitness routine. Though the gym is on the smaller side, it provides the necessary equipment for a good workout and is described as a quiet fitness centre. Guests appreciate the cleanliness and spaciousness of the hotel rooms, adding to the overall positive experience. Despite lacking a pool, the friendly and welcoming team contributes to a pleasant stay. Some reviews suggest the gym facilities could benefit from an update, yet the general consensus is that the gym serves its purpose well during a stay.
Parking
The Clayton Hotel in Leeds receives mixed feedback regarding its parking facilities. On the positive side, guests frequently highlight the convenience and accessibility of the on-site parking. Many reviewers note that parking was easy to find, ample and well-organized with the added benefit of being underground and secure, offering peace of mind for those traveling by car. Additionally, the hotel's parking is appreciated for being good value for money by some guests, especially given its secure nature.
However, the cost of parking, which is generally £12 per night, has sparked some criticism. Many guests feel that parking fees should be included in the room rate, particularly given the overall cost of their stay. Several reviews indicate surprise at the parking charges which were not made clear upfront and there's a sentiment that hotel guests should not be charged for parking. During special events or busy times, guests noted that parking could become limited and finding a spot might be challenging.
In summary, while the parking at Clayton Hotel in Leeds is generally seen as convenient, secure and ample, the additional cost is a point of contention for many guests who believe it should be complimentary for overnight stays.
EV charging stations
The Clayton Hotel in Leeds is notable for its ample electric vehicle (EV) charging amenities, featuring ten EV chargers that are consistently available for guests. Visitors appreciate the convenience of overnight on-site charging, enhancing the overall experience. In addition to EV chargers, the hotel offers on-site parking, which is frequently mentioned as a valuable bonus. The installation of EV charging points is highlighted as an excellent feature, making the hotel a favorable choice for electric car owners.
Family
The Clayton Hotel in Leeds stands out as a commendable option for families visiting the area. Its prime location offers ease for family gatherings and excursions. The hotel prides itself on providing accommodating and family-friendly services and food, making it well-supported for family stays. Guests often find the family rooms superb, clean and spacious, designed to comfortably cater to families of various sizes, even accommodating three adults and a child.
Safety and cleanliness are prioritized, ensuring a welcoming and secure atmosphere for families. The hotel staff are generally noted for being friendly and professional, contributing to a positive experience. Children-friendly amenities and courteous young guests create a pleasant environment, enhancing the family's stay.
Although there are occasional mentions of staff not being very family-friendly, these instances seem outweighed by positive remarks regarding the overall family-friendliness of the hotel. The breakfast selection gets special praise, adding to the hotel's family appeal. Despite a few criticisms about the standard of family rooms and the slight distance to walk with small children, the hotel is broadly appreciated for its family-oriented services and amenities, making it a reliable choice for family trips to Leeds.
4 Star
Clayton Hotel in Leeds generally maintains its four-star reputation with a consistently positive reception from guests. Many reviewers highlighted the hotel's superb service and overall quality, often describing their experiences as great, really good and sometimes even 10/10. Clean, spacious and comfortable rooms were noted, contributing to a very good all-round experience. The hotel's facilities, including breakfast, were frequently praised and deemed in line with four-star standards.
While many felt the four-star rating was well-deserved, a few guests had reservations about specific aspects. Some mentioned the room decor as drab and uninspiring, not quite fitting the four-star criteria. Issues like hard beds, problems with pillows and room windows were cited as drawbacks. Despite these grievances, the hotel was generally seen as offering fantastic value for money and living up to what a four-star establishment should provide.
Overall, the Clayton Hotel in Leeds is seen as a strong four-star contender, delivering a quality stay that justifies its rating, though some areas might benefit from minor improvements to fully meet the high expectations set by such a rating.
Business
The Clayton Hotel in Leeds stands out as an ideal choice for business travelers, offering a seamless blend of convenience, comfort and value. Its prime location makes it easily accessible both for those arriving in the city and those looking to explore local attractions. Guests highlight the ease of the check-in system and the hotel's great value for money.
The business facilities at Clayton Hotel are highly rated, providing appropriate services and amenities for various professional needs. The availability of business discounts for breakfast adds an extra layer of value. The hotel also serves as an excellent venue for meetings and business group gatherings with well-maintained workstations that guests find particularly useful.
Accommodations are described as comfortable and very clean with executive rooms available for those seeking additional amenities. The quality of the facilities is often noted as being excellent compared to the price, making it a budget-friendly option without compromising on service.
While room service is mentioned as basic and costly, the overall feedback remains highly positive with many recommending the hotel for its business-friendly environment and convenient amenities, including a good car park. For business travelers visiting Leeds, the Clayton Hotel delivers a satisfying stay with all necessary facilities to ensure a productive trip.
Accessible
The Clayton Hotel in Leeds receives varied feedback regarding its accessibility for guests with disabilities. Positive reviews commend the hotel's accessible parking options and its overall location, which is suitable for disabled guests and allows for easy travel within the city center. Facilities throughout the hotel are noted for maintaining accessibility, including features such as wet rooms and elevator service. Several comments highlight the friendly and professional staff who contribute to a welcoming atmosphere.
Despite these positive points, there are some concerns. Not all reviews agree on the wheelchair-friendliness of the rooms with specific remarks about the lack of accessibility-friendly rooms and the hotel not being entirely suited for wheelchair users. Nonetheless, the availability of handicap facilities and the generally accessible premises provide a balanced experience for guests with disabilities.
Luxury
Clayton Hotel in Leeds offers a blend of luxurious elements and practicality. While the decor is classy and the reception area sets a beautiful first impression, the experience can feel mixed. On the positive side, guests appreciated the high-quality breakfast, top-tier hotel facilities and luxurious bedrooms, which can be considered appropriately priced given these features. The hotel also provides great value for money with some guests finding it fantastic compared to similar offerings.
However, some guests noted the absence of luxury touches and unexpected costs like the £12 parking fee. While the overall ambiance gives a luxurious feel, certain areas such as basic amenities and room improvements were considered lacking by some visitors. The hotel straddles the line between a standard business hotel and a luxury stay, which might not justify the higher price point for everyone.
No, Clayton Hotel, Leeds doesn't have any pool.
No, a spa isn't available at Clayton Hotel, Leeds.
No, Clayton Hotel, Leeds doesn't allow dogs.
Yes, parking facilities are available at Clayton Hotel, Leeds.