Novotel Leeds Centre

Leeds 53.79538700, -1.55261300 , 4 Whitehall, Whitehall Quay (Show on Map)
8.7
Very Good


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Summary of reviewsNovotel Leeds Centre is highly praised among guests for its exceptional location, situated conveniently in the heart of Leeds. The hotel provides easy access to the city's main attractions, including the train station, restaurants, bars and shopping areas, all within a short walking distance. This central location, coupled with on-site parking, makes it a superb choice for both business and leisure travelers.

The breakfast offering at Novotel Leeds Centre stands out as a highlight for many visitors. The buffet style provides a wide variety of continental and cooked options, pleasing even the fussiest eaters. The freshness and quality of the food, along with the friendly and helpful breakfast staff, contribute to a memorable dining experience. Families, in particular, appreciate the complimentary breakfast for children under 16 and kid-friendly features like the automatic pancake maker.

The hotel’s dining options extend into the evening with a well-regarded restaurant and bar. Guests consistently enjoy their meals and cocktails, noting the excellent food and pleasant ambiance. While some feel that the bar menu could offer more variety and find the prices on the higher side, the overall dining experience remains positive, enhanced by friendly and efficient service.

Rooms at Novotel Leeds Centre receive continuous commendations for their spaciousness, modern design and cleanliness. The quiet, comfortable environment, coupled with amenities such as large TVs, mini-fridges and luxurious bathrooms, ensures a pleasant stay. Guests appreciate the tidy and well-maintained rooms, making the hotel suitable for single travelers and families alike.

The hotel excels in cleanliness with guests frequently describing the property as spotless and immaculate. From communal areas to individual rooms, the high standards of cleanliness contribute to a welcoming and pleasant atmosphere.

The staff at Novotel Leeds Centre are often highlighted for their exceptional service. Guests commend the friendliness, professionalism and helpfulness of the staff across all areas, including reception, housekeeping and the bar. Their willingness to go above and beyond, along with personalized touches, adds to the overall positive experience.

Free WiFi at the hotel is mostly praised for its strong and reliable connectivity, although a few guests note occasional instability, particularly on higher floors. Nonetheless, the service is generally considered a strong feature, suitable for both work and leisure purposes.

The on-site gym is well-equipped and clean, providing a good range of modern facilities, including a sauna. Some guests mention a desire for 24-hour access and note occasional issues with the steam room, though the gym remains a valued amenity.

On-site parking is another advantage, offering secure underground spaces with electric charging stations. While some guests find the parking spaces tight and the cost a bit high, the convenience and availability of parking are generally appreciated.

Families find the hotel particularly accommodating with spacious rooms, child-friendly activities and amenities like travel cots. The family-oriented environment and policies, such as kids eating for free at breakfast, make it a highly recommended option for those traveling with children.

For nightlife enthusiasts, the hotel's central location proves advantageous with numerous bars and nightlife spots within walking distance. Some noise on Saturday nights and the early closing time of the hotel bar are minor downsides, but the proximity to Leeds' vibrant evening scene is a significant draw.

Overall, Novotel Leeds Centre successfully combines excellent location, high-quality amenities and outstanding service, making it a preferred choice for a wide range of travelers.
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Hotel with EV Charging Stations

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Queen Room with Sofa This spacious room offers a queen-size bed, an en suite bathroom with shower, a sofa bed, work area, and 55" flat screen TV . Also includes tea/coffee, a hairdryer and ironing facilities.

Superior Queen Room Elegant room with a 55" TV and Nespresso coffee maker.

Executive Queen Room with Sofa Features include additional amenities , a Nespresso machine, bathrobes and slippers, and a complimentary drink voucher

Guest Reviews
8.7
Very Good
Location
The Novotel Leeds Centre hotel's location receives high praise from guests, frequently mentioned as a significant highlight in reviews. Perfectly situated in the heart of Leeds, it offers easy and quick access to the city's bustling attractions. The hotel is only a short walk, generally about 5 to 10 minutes, from the main train station and the city center, making it exceptionally convenient for both travel and exploration.

Guests also appreciate the hotel's proximity to various amenities, including shopping areas, restaurants, bars and the First Direct Arena. The central location provides a quiet yet accessible base for many, making it easy to walk to local hotspots and nightlife. Additionally, the hotel is not far from other transport hubs, such as the coach station and is strategically placed near the Leeds/Liverpool canal for those interested in scenic walks.

The convenience of having on-site parking is another frequently mentioned benefit, enhancing the overall accessibility of the hotel for guests with cars. This close proximity to the railway station and diverse city attractions renders the hotel a superb choice for both business trips and leisurely stays. Clean, modern facilities, friendly staff and a welcoming atmosphere further amplify the appeal of this well-located hotel.

Breakfast
Novotel Leeds Centre has garnered numerous positive reviews for its breakfast offering, consistently being praised for its quality and variety. Many guests have highlighted the breakfast as excellent, superb and amazing with some even calling it the best they've had in a UK hotel. The buffet style offers a fantastic range of both continental and cooked options, ensuring there's something for everyone, including ample choices for kids, who particularly enjoyed features like the automatic pancake maker.

Freshness and taste appear to be strong points with specific mentions of delicious coffee, hot and well-cooked food and a fresh selection of fruit, breads and other breakfast staples. Guests appreciated the friendly and helpful breakfast staff, contributing to an overall positive dining experience. The inclusion of complimentary breakfast for children under 16 was also a notable plus for families.

While the majority of feedback is glowing, some guests mentioned that breakfast can be a bit pricey if not included in the room rate and a few noted the limited vegan options and occasional lapses in quality, such as cold food or missing items like gluten-free bread or salad. Nonetheless, the overwhelming consensus is that the breakfast at Novotel Leeds Centre is of high quality with a great variety of choices, making it a highlight of many guests' stays.

Dinner
The Novotel Leeds Centre offers a delightful dining experience with many reviewers praising the quality of food and excellent service. The restaurant is described as brilliant with a menu that caters to all tastes and the food often receiving high marks for excellence. Similarly, the bar area attracts positive feedback for its great drinks and nicely done ambiance, providing a lovely place to relax.

Guests enjoyed their evening meals, noting the exceptional food and cocktails. While the food is generally described as terrific, a few reviews mentioned that the bar menu could benefit from more variety and that the prices were on the higher side. Service in the bar was occasionally cited as slow and chaotic, though overall, the staff were acknowledged for their effort.

Some specific highlights include the delicious offerings at the Soap Factory and the enjoyable post-dinner drinks. The bar is characterized by a nice buzz, making it a lively yet comfortable spot within the hotel. Additionally, the convenience and cleanliness of the restaurant and bar were appreciated by visitors.

Overall, Novotel Leeds Centre seems to provide a memorable dining experience with its excellent food and well-regarded bar, despite some minor areas for improvement.

Rooms
Novotel Leeds Centre consistently receives praise for its rooms from guest reviews. The spacious and modern design is frequently highlighted, emphasizing the clean and comfortable environment. Many guests found the rooms to be large, airy and exceptionally quiet, even those located near elevators. The rooms come well-equipped with amenities, including large TVs, mini-fridges and often a separate toilet and bathroom, which add to the convenience.

The cleanliness of the rooms is a consistent remark with terms like spotless, tidy and immaculate appearing repeatedly. The modern decor and facilities, including comfortable beds and luxurious bathrooms, enhance the overall experience. Many reviews appreciated the ample space in the rooms, making them suitable for both single travelers and families.

Guests also mentioned the excellent location of the hotel, noting its proximity to the city center and other key attractions. The combination of a quiet environment and modern amenities seems to have struck a chord with visitors, making it a preferred choice for many. The positive remarks about the rooms, combined with helpful and friendly staff, suggest a pleasant and satisfying stay at Novotel Leeds Centre.

Beds
Novotel Leeds Centre has garnered mostly positive feedback for its beds, emphasizing comfort and quality sleep. Many guests have praised the beds as very comfortable, leading to a restful night's sleep. The beds are frequently described as "comfy" and "super comfy" with numerous mentions of supportive and comfortable pillows enhancing the overall sleep experience. Several reviews specifically highlight the size of the beds with terms like "massive bed" and "huge and comfortable bed" suggesting ample space and comfort.

However, there are occasional mentions of firmness issues with some guests finding the beds a bit too hard, while others describe them as extremely comfortable, indicating varying preferences. A few reviews also noted issues with mattress age and quality with some guests suggesting that new mattresses are needed.

Despite minor complaints about firmness and occasional discomfort, the general consensus points to a highly satisfying sleep experience at Novotel Leeds Centre, enhanced by prompt and friendly service and a clean, well-maintained environment.

Cleanliness
Novotel Leeds Centre is consistently praised for its excellent cleanliness. Guests frequently highlight the spotless condition of the entire property, from the communal areas to the individual rooms. The hotel is described as modern, well-maintained and immaculate throughout, offering clean and stylish accommodations. Visitors appreciate the spacious, comfortable and well-equipped rooms, often noting features such as fresh linens, replenished toiletries and provided fresh water bottles. The bathrooms, too, are noted for their cleanliness. The overall environment of the hotel is described as quiet, tidy and welcoming, contributing to a positive and memorable stay. Although there are occasional mentions of minor areas needing a finer clean, the overwhelming sentiment is one of high satisfaction with the hotel's cleanliness standards.

Staff
At Novotel Leeds Centre, the exceptional staff is frequently highlighted by guests for their friendliness, professionalism and willingness to go the extra mile. Across various reviews, phrases such as "very helpful staff," "lovely and friendly," “exceptionally friendly,” and “super efficient” are consistently mentioned, reflecting the positive engagement guests experience from check-in to check-out. The reception team is particularly praised for their warm and efficient service, often described as accommodating and welcoming, making the check-in/check-out process smooth and hassle-free.

Guests also express appreciation for the helpfulness and attentiveness of the bar staff and the housekeeping team, who maintain high standards of cleanliness and service throughout the hotel. Specific mentions of being able to store luggage, receiving assistance with changing stay dates and getting a new room immediately upon request, suggest a proactive and guest-centered approach by the staff.

Personal touches, such as friendly interactions from individual staff members and small gestures like drink vouchers, contribute to the overall welcoming atmosphere of the hotel. Whether it's the breakfast staff, receptionists or security personnel, each team member is recognized for their courteous and supportive demeanor, making stays at Novotel Leeds Centre both comfortable and enjoyable for visitors.

Wi-Fi
Novotel Leeds Centre mostly garners positive feedback regarding its WiFi service with guests highlighting strong and reliable connectivity throughout their stay. The free WiFi is particularly appreciated for its fast speeds, making it suitable for work and leisure purposes. Numerous reviews commend the internet connection as good, excellent and speedy, ensuring a seamless online experience.

However, a few guests encountered issues with WiFi stability, particularly on the 6th floor, where it was occasionally unreliable for work. Some also noted moments of slow and unstable connectivity, though these instances appear to be in the minority. Overall, the hotel's high-speed WiFi is considered a strong feature, contributing positively to the tech-friendly environment for most visitors.

Gym
The Novotel Leeds Centre features a well-maintained and well-equipped gym, which many guests appreciated for its ample and modern facilities. The gym is noted for having everything necessary for a good workout and is complemented by additional amenities such as a sauna. Cleanliness and up-to-date equipment add to the positive experience. However, some guests pointed out that the gym could be even better if it were open 24 hours and there were mentions of the steam room being closed or not working during their visits. Despite these occasional drawbacks, the overall sentiment highlights the gym as a strong feature of the hotel, providing a good fitness centre for guests.

Parking
Novotel Leeds Centre offers the convenience of on-site parking, including underground options with electric charging stations, which many guests found very useful and secure. The central location combined with the availability of parking downstairs enhances its appeal. Some guests appreciated the reasonable parking rates and the ease of finding a spot.

However, there are some challenges associated with parking at this hotel. The spaces are often described as tight, making maneuvering difficult, especially for larger vehicles. The availability of parking can be limited, leading to occasional difficulties in finding a spot. Guests have mentioned that the parking lot can become full quickly and it operates on a first-come, first-served basis with no option for pre-booking.

The cost of parking has been a point of contention; some found it reasonable, while others felt it was steep or should have been included with the stay. The price for parking varies, often cited as £15 per night, which some guests found expensive compared to other options nearby.

Despite these issues, the hotel staff have been praised for their efforts in finding alternative parking solutions when spaces are unavailable and the convenience of having on-site parking is generally seen as a significant advantage.

Family
Novotel Leeds Centre provides a warm and welcoming environment for families. With dedicated facilities and activities for children, the hotel proves to be an ideal choice for family stays. Guests found the rooms spacious and comfortable, perfectly accommodating families of four and they appreciated that kids could have their own separate beds. The family-friendly ambiance is further enhanced by child-friendly activities and a dedicated play area, which were highlighted as added bonuses.

Families were particularly pleased with the practical amenities, such as travel cots and the separate toilet facilities, which contributed to a more convenient stay. The hotel’s family rooms have been described as clean, spacious and comfortably furnished, ensuring a restful experience for all members, from toddlers to older children.

The hotel's breakfast offerings were a hit among younger guests, especially the automatic pancake maker, which added an element of fun to the mornings. The policy of kids under 10 eating for free was also a welcomed feature. Moreover, the hotel’s location and its family-oriented environment made it a perfect base for family gatherings or celebrations.

Overall, Novotel Leeds Centre successfully caters to the needs of families, making it a highly recommended option for those traveling with children.

Nightlife
Novotel Leeds Centre is strategically located for those looking to experience Leeds' nightlife with several bars, shops and restaurants in close proximity. Guests consistently highlight its convenience for night outs, noting that it is within walking distance to a variety of nightlife spots. Despite some comments on the limited nightlife options, many appreciate the hotel's closeness to the city's vibrant evening scene. However, noise on Saturday nights can be an issue for some travelers. Additionally, the hotel bar's early closing time at 11pm is seen as a minor downside for those wishing to cap off their night with a drink. Overall, the hotel's location remains a significant advantage for nightlife enthusiasts.

4 Star
Nestled in the vibrant heart of Leeds, Novotel Leeds Centre boasts an enviable location just a short five-minute stroll from the train station and shopping center, making it an ideal spot for both leisure and business travelers. The hotel has garnered praise for its clean, modern aesthetic, often described as high-end and sometimes even exceeding typical four-star expectations.

Guests consistently note the value for money provided by the hotel, often highlighting its competitive edge over local rivals. The rooms, particularly the executive ones, impress with their spaciousness, often compared to small apartments, complete with four-star amenities like mini-fridges, robes and quality toiletries. The facilities and room service further enhance the guest experience, ensuring a comfortable and convenient stay.

The quality of the breakfast and food offerings are frequently praised, living up to the hotel's four-star status. Guests appreciate the high standard of service, cleanliness and overall management of the hotel. Many reviews suggest that Novotel Leeds Centre not only meets but often exceeds the standards expected of a four-star establishment, making it a standout choice for accommodation in the area.

Business
Novotel Leeds Centre is highly rated by business travelers for its excellent facilities and services catering specifically to their needs. The hotel is ideally situated in the center of the business district, making it very convenient for those traveling for work. Many guests appreciate the proximity to the office and the city center location near the railway station, which enhances ease of transit.

The business center available at the hotel offers free access and effective Wi-Fi, crucial for business operations. The ambiance is conducive to business meetings with ample options for meeting business partners and well-equipped conference areas. Rooms are described as very business-friendly, furnished with everything needed, including good plug facilities for laptops and phones. However, some mention that key cards sometimes lose magnetism.

Additional amenities, like provided breakfast, also add to the comfort of business travelers' stays. The hotel indeed seems to be geared towards business travelers, characterized by its good overall amenities and a setup conducive to business activities.

Accessible
Novotel Leeds Centre boasts a central location with superb accessibility, making it an ideal choice for guests with disabilities. The hotel is located within easy walking distance from Leeds railway station and offers straightforward access to the city center amenities. The entrance from the main street is more accessible and there is allocated parking specifically for disabled guests, including wheelchair accessible spaces.

Inside, the rooms are designed with accessibility in mind, featuring amenities like floor-level showers. Guests particularly appreciate the minimal noise from the street, which adds to the overall comfort. Although some found the toilet being separate from the bathroom to be less than ideal and not very hygienic, the rooms themselves are otherwise clean and accessible. The staff are noted to be helpful, ensuring that accessible rooms are available upon request. All in all, Novotel Leeds Centre proves to be a well-located, accessible option for travelers looking to explore the heart of Leeds without difficulty.

Dog Friendly
Novotel Leeds Centre warmly accommodates guests traveling with their furry friends, making it an excellent choice for pet owners. This city-centre hotel is highly praised for its dog-friendly policies, allowing pets to stay free of charge and even offering pet treats in the rooms. The hotel ensures that pets are well-accommodated and welcome, creating a friendly atmosphere for all. Guests appreciate the clean and pet-friendly rooms, as well as the convenience of being able to bring their dogs to the hotel bar. Overall, Novotel Leeds Centre successfully combines a prime location with exceptional pet-friendly amenities, making it a top pick for travelers with dogs.


No, Novotel Leeds Centre doesn't have any pool.

No, a spa isn't available at Novotel Leeds Centre.

Yes, Novotel Leeds Centre welcomes dogs.

Yes, parking facilities are available at Novotel Leeds Centre.

Yes, Novotel Leeds Centre has a gym.

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