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Summary of reviewsLeicester Marriott Hotel is widely praised by guests for various aspects, contributing to an overall pleasant and comfortable experience. The hotel's location off the M1 motorway makes it ideal for travelers with easy access to major routes, shopping centers and business estates. Despite the lack of nearby walking paths and dining options, the quiet environment and ample parking further enhance its appeal.
The breakfast offerings stand out as a highlight. Guests frequently commend the extensive selection and quality, noting the delicious and varied options. Although some find it pricey and occasionally chaotic during high demand, the helpful and friendly breakfast staff generally ensure a positive start to the day. Dinner experiences are more varied with many guests appreciating the high standard and delicious food, although some critique the menu's limited options and pricing.
Guest rooms receive consistent praise for their spaciousness, cleanliness and comfort, featuring modern amenities and comfortable beds. While there are occasional reports of temperature issues and dated furnishings, the overall feedback remains highly positive. Cleanliness across the hotel—including rooms, bathrooms and common areas—is frequently highlighted with minor lapses not detracting significantly from the overall impression.
The staff at Leicester Marriott Hotel are a notable asset with numerous reviews praising their friendliness, professionalism and efficiency. Guests feel well-attended by the team, contributing significantly to the enjoyable atmosphere. The complimentary WiFi is another appreciated feature, though some guests encounter connectivity issues or find the premium access costs high.
The gym is well-received for its equipment and cleanliness, while the closure of the pool since the COVID pandemic disappoints many guests, especially those traveling with families. Parking facilities are generally praised for their security and convenience, despite frustrations over additional fees. Electric vehicle charging points are a convenient feature but could benefit from more availability and better queue management.
Families find the hotel accommodating with spacious rooms and overall child-friendly amenities. An unexpected thrill, such as meeting Crystal Palace football players, added to the enjoyment for some. Lastly, the beds are frequently highlighted for their exceptional comfort, though preferences for firmness vary among guests.
In summary, Leicester Marriott Hotel offers a high-quality stay with its excellent location, comfortable and clean rooms, outstanding breakfast and a professional and friendly staff. Minor drawbacks like the pool closure and additional parking fees are noted but do not overshadow the positive experiences reported by the majority of guests. Show more
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Room Types
Deluxe King RoomAir-conditioned room with 1 king or 2 double beds, tea/coffee, a flat-screen TV and an en suite bathroom with free toiletries.
Executive King Room with Lounge AccessThis executive room offers access to the executive lounge where a complimentary continental breakfast is served. Soft drinks, hot drinks and snacks are available throughout the day, and a bar with canapés awaits in the evening.
Family Room with Two Double BedsThis double room features air conditioning.
One-Bedroom Junior King Suite with Executive Lounge AccessFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and executive lounge access. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The Leicester Marriott Hotel is praised for its excellent and convenient location, making it an ideal choice for travelers. Situated just off the M1 motorway, the hotel offers easy access to major routes, making it perfect for those on the move. The close proximity to a large shopping park and the Fosse Park Shopping Centre provides ample opportunities for shopping and dining, adding to the convenience. Guests frequently mention the quiet environment and ample parking, further enhancing the appeal for both short and extended stays. The hotel's location is also beneficial for visitors heading to Leicester Grammar School and business travelers due to its placement within a business estate. Despite its advantageous positioning near the motorway, some reviews suggest that the surrounding area lacks walking paths and dining options, indicating the location might be more suited for those with a vehicle. Nonetheless, the hotel's modern, clean and stylish rooms, combined with friendly and efficient staff, contribute to a pleasant and comfortable stay.
Breakfast
The breakfast experience at Leicester Marriott Hotel stands out as a notably positive aspect of the stay. Guests frequently commend the breakfast for its extensive selection and high quality with phrases like "very good breakfast", "fantastic selection of foods" and "excellent breakfast" appearing repeatedly. The breakfast menu offers a wide variety of choices, catering to different tastes including fresh fruit, cooked items and specific requests like masala chai and omelets. Several reviews highlight the deliciousness of specific items such as chocolate muffins and avocado and breakfast frequently described as "tasty", "amazing," and "delicious" contributed to many guests' culinary satisfaction.
Despite the generally positive feedback, there were a few critiques. Some guests noted that breakfast can be pricey and at times chaotic due to high demand, causing occasional delays and issues with food not being promptly topped up or served warm. However, these moments appeared to be exceptions to an otherwise well-received breakfast experience.
The staff's role in enhancing the breakfast experience is also frequently mentioned. Guests appreciated the helpfulness and friendliness of the breakfast staff, which added to the appeal of the morning meal. On the whole, the breakfast at Leicester Marriott Hotel emerges as a strong point, offering a delectable start to the day with a diverse array of options and attentive service.
Dinner
The dinner experience at Leicester Marriott Hotel presents a varied range of opinions among guests. On the positive side, many guests appreciated the good selection on the evening meal menu and described the food as delicious, amazing and of a high standard. Both dinner and breakfast received compliments with the evening meals particularly highlighted for their superb quality. The service, including the attentive staff, was also praised, contributing to a pleasant dining ambiance.
However, some guests felt that the dinner menu was limited and could be better with a few comparing it to menus from high street chains. There were repeated mentions of the food being overpriced and, in some cases, disappointing. Issues included cold food delivered to rooms, mediocre quality and a lack of room service. Despite these shortcomings, the overall sentiment about the dinner experience at Leicester Marriott indicated satisfaction, particularly with the meals enjoyed on-site.
Rooms
Leicester Marriott Hotel boasts rooms that consistently receive praise for their impressive size and cleanliness. Guests frequently describe the rooms as spacious, airy and well-maintained with lovely decor and modern amenities. Comfort is a common theme with many noting the large, comfortable beds and thoughtfully arranged spaces. Cleanliness stands out as a major positive with multiple mentions of spotless and well-presented rooms.
However, there are a few recurring issues, such as the occasional challenge with room temperature and some dated furnishings. Some guests found the heating and air conditioning systems inadequate, resulting in rooms that were either too cold or too warm. Additionally, bathrooms received mixed reviews with some noting that they were small or could be cleaner.
Despite these minor drawbacks, the overall feedback is overwhelmingly positive. The hotel's quiet location enhances the comfort of the rooms, providing a tranquil environment for rest. With well-equipped facilities, including details like refrigerators and ample plug sockets, Leicester Marriott Hotel ensures a practical and enjoyable stay. The executive lounge adds an extra layer of luxury for those who desire it.
In summary, Leicester Marriott Hotel's rooms are highly regarded for their spaciousness, cleanliness and comfort, making it an excellent choice for travelers seeking a relaxing and well-appointed accommodation.
Beds
Leicester Marriott Hotel has garnered considerable praise for its exceptional bed comfort. Many guests have highlighted the beds as fantastic, frequently describing them as very comfortable, comfy and extremely comfortable. Numerous reviews emphasize the large size and high quality of the beds with mentions of king size and big beds being common. The positive experiences often extend to the pillows, enhancing the overall comfort and contributing to good nights’ sleep.
Although the vast majority of reviews are positive, indicating beds that are super comfy and perfect for a restful experience, a few guests found the beds a bit too firm or too soft, sometimes leading to discomfort or back pain. These less favorable reviews, however, are significantly outnumbered by those celebrating the comfort and spaciousness of the rooms and beds.
Overall, the Leicester Marriott Hotel appears to offer an exceptional sleeping experience with large, clean and comfortable rooms and beds that most guests find supremely comfortable. Whether for a family visit or a solo stay, the general consensus points to a high level of satisfaction with the bed comfort at this hotel.
Cleanliness
The Leicester Marriott Hotel has garnered a reputation for its exceptional cleanliness. Guests frequently highlight the immaculate condition of the rooms and shared spaces, describing them as very clean, spotless and well-kept. The hotel itself is often noted as being clean and welcoming with a modern and contemporary aesthetic that adds to the overall comfort and enjoyment of the stay.
The sizeable and spacious rooms are frequently mentioned with guests appreciating the clean, crisp white bedding and the modern, well-maintained facilities. Many reviewers praise the bathrooms for being clean and comfortable. The hotel's common areas, including the foyer and lounge, are described as lovely, clean and trendy, contributing to a positive first impression upon arrival.
Cleanliness extends beyond the rooms, as the entire property maintains a high standard of hygiene. The efficiency and friendliness of the staff further enhance the guest experience, ensuring that check-in is smooth and that the hotel atmosphere remains welcoming and tidy. However, there are occasional mentions of minor issues such as dusty spots, outdated room furnishings and intermittent housekeeping lapses, which did not, for the most part, detract significantly from the overall positive impression.
In summary, the Leicester Marriott Hotel's commitment to cleanliness and comfort is frequently praised by guests, making it a reliable choice for travelers seeking a clean and modern accommodation in a convenient location.
Staff
At the Leicester Marriott Hotel, the staff truly make the experience exceptional. Across numerous reviews, guests consistently note the friendliness and helpfulness of the team. The service is often highlighted as excellent with many describing the staff as professional, courteous and efficient. The reception team stands out with a notably warm welcome, ensuring a seamless check-in and check-out process. Specific mentions of staff going above and beyond, such as bar and restaurant members, reinforce the high level of customer care provided.
Additionally, the hotel staff are frequently mentioned as being very welcoming with a cheerful disposition and readiness to assist with any needs. Their accommodating and attentive nature adds to the overall pleasant and comfortable atmosphere of the hotel. It's clear that the dedicated and polite approach of the staff at Leicester Marriott Hotel leaves a lasting positive impression on guests, contributing significantly to their enjoyable stay.
Wi-Fi
The Leicester Marriott Hotel offers complimentary WiFi, which is appreciated by many guests for its strong and reliable connection. Some users found the high-speed internet excellent for online meetings with quick and uninterrupted service. Others noted that the free WiFi allowed them to use their devices seamlessly. However, there are mixed reviews regarding the ease of access to the internet. Some guests encountered difficulties logging on with instances of the WiFi not working in their rooms or being unable to connect at all. A few found the internet to be inconsistent, experiencing freezing or disconnection issues. Additionally, some were dissatisfied with the pricing for extended or premium internet access, feeling it was costly. Despite these occasional challenges, when the WiFi functions smoothly, it greatly enhances the stay for those who rely on a stable internet connection.
Gym
The gym at Leicester Marriott Hotel consistently receives praise for being well-equipped and offering everything needed for a good workout. Guests generally find the facilities clean and appreciate the range of equipment available. Many describe the gym as decent and some highlight it as great, indicating a pleasant experience overall. Occasional feedback suggests there is room for improvement, such as providing towels or cups for water. However, the positive remarks about the gym being reasonably equipped and having good facilities overwhelmingly dominate the reviews.
Pool
Guests were disappointed with the unavailability of the pool at Leicester Marriott Hotel. Many visitors had planned to enjoy the pool as part of their stay, particularly those traveling with children and were upset it wasn't communicated during the booking process. The pool has been closed since the COVID pandemic and has not reopened since, leading to frustration among some guests who felt misled by the hotel's representation. The lack of a functioning pool has led some to consider alternative accommodation options for future visits to Leicester.
Parking
The Leicester Marriott Hotel offers a variety of parking options that receive mixed feedback from guests. Many laud the hotel for its ample, spacious and secure parking facilities with several reviews highlighting the convenience of having parking spaces available right in front of the hotel. The ease and safety of parking contribute positively to the overall guest experience.
However, there's a recurring sentiment of dissatisfaction regarding the additional charges for parking. Several guests express frustration over paying fees that range from £4 to £7 per day, considering them excessive and somewhat unexpected for an out-of-town hotel. Some guests suggest that parking should be free for hotel patrons, noting that they were not informed about the parking fees in advance. Despite the generally good reviews about the parking space itself, the extra cost is a common point of contention.
In conclusion, while the Leicester Marriott Hotel delivers on easy, secure and spacious parking, the additional charges detract from what otherwise could be a flawless feature of the stay.
EV charging stations
Leicester Marriott Hotel offers electric vehicle charging points that add a convenient option for guests driving electric cars. The availability of free on-site charging is a favorable feature appreciated by many, though there are only two charging ports available. While some found no issues with the charging process, others noted the lack of sufficient chargers and the absence of a system to manage a queue. Improvements could be made in terms of the number and functionality of chargers to better accommodate all guests.
Family
The Leicester Marriott Hotel provides a notably accommodating experience for families, particularly those traveling with children. The spaciousness of the family rooms, including double rooms and king suites, offers ample space for both adults and children, catering well to families with toddlers and even those with special requirements such as wheelchair access. Guests have found the rooms to be comfortable and well-equipped for family needs, enhancing the overall convenience of their stay. The hotel's environment allows for children to move freely and enjoy themselves, adding to the family-friendly ambiance.
During one visit, guests experienced an unexpected thrill when they had the opportunity to meet and take photos with Crystal Palace football players, a delightful surprise for both children and adults. Although one review mentioned disappointment regarding the closure of the pool, the general consensus points to positive interactions and enjoyment. Overall, the Leicester Marriott Hotel seems to be a well-regarded choice for families looking for comfort and ample space while traveling.
4 Star
Leicester Marriott Hotel is generally well-maintained and aligns with what one would anticipate from a four-star establishment. Guests frequently highlight its four-star ranking, noting that it successfully presents itself as a nice four-star hotel. While many aspects meet the expectations associated with this rating, some guests believe certain elements could be improved to fully embody the four-star standard. The dinner menu variety, soundproofing in the rooms and complimentary extras such as water could be enhanced. A few specific points of critique include the subpar quality of scrambled eggs and service levels that some felt did not quite reach four-star excellence. Overall, the hotel remains a solid choice but with room for fine-tuning in specific areas to truly meet the full scope of four-star expectations.
Business
The Leicester Marriott Hotel demonstrates ample facilities for business travelers, offering good space to work and quick, reliable wifi, which proves beneficial from a business perspective. The hotel is well-suited for hosting large business events and corporate clients with its corporate feel and business-oriented amenities. Guests appreciate its unbeatable location close to the M1, as well as the quiet and comfortable rooms that contain all necessary items for a short stay. The hotel is perfect for a one-night business trip, though some guests note that it is more family-oriented than expected for a business and conference venue. While the business suite garners positive remarks, there is room for improvement in the quality of the food served during business meetings. Overall, the Leicester Marriott Hotel is a great option for business travelers seeking convenience and essential services.
Accessible
The Leicester Marriott Hotel receives positive feedback for its accessibility features. Guests highlight easy access from the motorway, making arrival and departure straightforward. The hotel layout and facilities are praised for being accessible with particular mention of clean and modern amenities. Accessible rooms are available and appreciated by those with mobility issues; however, there was a noted mistake where a disabled guest received a room with a shower over the bath instead of a designated disabled room. On the upside, staff were helpful in addressing accessibility concerns.
Luxury
The Leicester Marriott Hotel exudes a luxurious ambiance, making it an ideal choice for those seeking a refined experience. Guests consistently praise the spacious and stylish rooms, complete with lovely decor and comfortable furnishings, such as fantastic soft cushions on the beds. The hotel impresses with its modern design throughout, including a spacious entrance hall that sets the tone for a sophisticated stay. Visitors appreciate the contemporary facilities and the decent breakfast options available. The combination of a clean, modern environment and the classic luxury associated with Marriott ensures a stay that feels special and indulgent, perfectly suited for a treat.
Yes, Leicester Marriott Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Leicester Marriott Hotel.
No, Leicester Marriott Hotel doesn't allow dogs.
Yes, parking facilities are available at Leicester Marriott Hotel.