Lens50.42814200,
2.78702100,
S/n Rue Gilles De Roberval(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsB&B HOTEL Lens Musée Du Louvre is favorably regarded for its ideal location near the Louvre Lens museum, making it a strategic choice for cultural tourists. Guests appreciate the proximity to the city center, restaurants and shops, while also praising the hotel's peaceful environment and accessibility to main roads, offering convenience for travelers en route to other destinations. Free parking and nearby greenery for walks further enhance its appeal.
The breakfast at the hotel receives mostly positive feedback for its variety and value for money with guests enjoying a hearty and plentiful selection of fresh products and excellent pastries. However, there are occasional criticisms regarding the quality and limited options of some items, as well as concerns over the use of disposable tableware.
Rooms are generally described as clean, spacious and functional, suitable for short stays and families with commendable soundproofing. Larger family rooms and wheelchair accessible options are also available. However, some guests report inconsistencies in cleanliness and maintenance, such as moldy bathrooms and stained furniture. Despite these issues, the rooms are often noted as comfortable with good beds and practical layouts, making them a sensible choice for budget-conscious travelers.
Cleanliness across the hotel sees mixed reviews. While many guests find the hotel well-maintained and tidy, especially the breakfast area, others cite issues like dirty bathrooms, dusty floors and mold. Such disparities suggest a need for improvement in housekeeping and maintenance.
The staff at the hotel is frequently praised for their friendliness and helpful attitude, contributing significantly to the positive experiences of guests. Notable mentions of the manager and housekeeping staff reflect their dedication to ensuring a pleasant stay.
The free WiFi service receives mixed responses with some guests experiencing connection issues, although it generally meets basic internet needs for many.
Family accommodations are well-received with quadruple rooms providing sufficient space and comfort. The practical amenities and convenient location make it a favorable option for families traveling with children.
The comfort of the beds draws varied opinions with many finding them conducive to a good night's sleep, while a few guests report issues with mattress hardness and pillow quality.
Accessibility is a standout feature with well-designed ground floor rooms, easy car access and adapted facilities for those with disabilities. This, combined with the strategic location and professional staff, makes it an accessible and comfortable choice for all travelers.
Additionally, the hotel is noted for its dog-friendly policies, providing amenities for pets and adding to the welcoming atmosphere with a resident cat, which appeals to animal lovers.
Overall, B&B HOTEL Lens Musée Du Louvre offers a blend of convenience, comfort and value for money, making it a solid option for tourists, families, business travelers and pet owners alike. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Room Types
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room - Disability AccessThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Quadruple RoomThis air-conditioned room features a flat-screen TV with cable channels, soundproofing and a desk. It also has a private bathroom with a shower.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
The B&B HOTEL Lens Musée Du Louvre boasts an ideal and strategic location for travelers. The hotel is conveniently situated near the Louvre Lens museum, making it perfect for visitors keen on exploring local cultural highlights. Guests appreciate the hotel's proximity to the city center, restaurants and shops, which are all within walking distance. The quiet and peaceful environment of the hotel adds to its charm, providing a tranquil retreat despite being located in a bustling area. It's well-placed for those needing quick access to main roads, making it a convenient stopover en route to destinations like Calais. The hotel's location is also favorable for those attending events at the nearby Indoor Stadium or the Bollaert-Delelis Stadium. Additionally, ample free parking and proximity to greenery for leisurely walks further enhance the appeal of this well-positioned and value-for-money hotel. The blend of accessibility, calmness and nearby amenities makes it a popular choice for both tourists and business travelers.
Breakfast
The breakfast experience at B&B HOTEL Lens Musée Du Louvre garners mixed feedback from guests but leans positively, especially regarding its variety and value for money. Guests frequently commend the breakfast as very good with some noting it as hearty, plentiful and offering a wide range of choices. Fresh products, excellent pastries and a nice buffet contribute to many satisfying morning meals.
However, some guests have noted downsides. Quality concerns arise occasionally with mentions of stale pastries, hard rolls and low-quality products. There are also reports of limited options, especially a lack of savory food and fruits or vegetables. The consumables and tableware used for breakfast are sometimes criticized for being disposable, raising environmental concerns among guests. Additionally, the breakfast service can be inconsistent with early closures and staff demeanor impacting the experience.
Despite these mixed reviews, for many, the breakfast remains a positive aspect of their stay, appreciated for both its variety and overall good value.
Rooms
B&B HOTEL Lens Musée Du Louvre offers a practical and convenient stay with rooms that generally meet the expectations for a budget-friendly option. The rooms are often described as clean, spacious and functional, making them ideal for short stays. Many guests highlight the larger family rooms and wheelchair accessible options, praising their ample space and comfort. The soundproofing in many rooms is commendable, contributing to a quiet and restful environment.
However, the hotel does encounter some recurring issues. Several reviews mention cleanliness inconsistencies, including uncleaned rooms upon arrival and specific maintenance problems such as clogged sinks or stains on furniture. Bathrooms are a point of contention with some guests finding them small or poorly maintained, including mold and insufficient shower partitions.
Comfort is generally satisfactory with good beds and well-laid-out rooms, although some guests experienced rooms getting too hot or having limited space, particularly when accommodating more than one person. Basic facilities like a lack of mini fridges, limited closet space and occasional disturbances from outside noise are noted. Despite these drawbacks, the clean and comfortable nature of the rooms coupled with the friendly staff and reasonable prices make the hotel a practical choice for travelers looking for simplicity and functionality.
Beds
The beds at B&B HOTEL Lens Musée Du Louvre receive diverse feedback from guests with many expressing appreciation for their comfort. Frequent mentions highlight the beds as clean, comfortable and conducive to a good night’s sleep. Guests often describe the bedding as comfortable with some noting that it helped them rest well after long journeys. King-sized and adjustable-height beds are singled out for their comfort.
However, some guests find the beds too hard or the mattresses uncomfortable, sometimes accompanied by concerns about the condition and cleanliness of the mattress. Inconsistent pillow quality and sizes are mentioned with a few guests noting that the pillows were either too small or uncomfortable. Overall, while many find the bedding satisfactory and the beds comfortable enough for a decent stay, certain negative aspects like hard mattresses and uncomfortable pillows seem to affect the overall experience for some visitors.
Cleanliness
B&B HOTEL Lens Musée Du Louvre presents a mixed picture in terms of cleanliness with several commendable aspects often highlighted by guests. Many guests have praised the hotel, noting that the rooms are largely very clean, comfortable, quiet and functional. Several found the overall establishment to be well-maintained and tidy with specific appreciation for the cleanliness of the breakfast area and courteous breakfast service.
However, there are significant discrepancies noted in the upkeep of the establishment. Multiple reviews indicate a need for improvement, mentioning issues like dirty bathrooms, dusty floors and unclean common areas. Specific problems such as mold in the showers, stained carpets and hair in supposedly clean beds have been recurrent complaints. Some guests also mentioned that while the furniture is undamaged and neat, there were instances of poor maintenance, including orange/yellow stains, mold and unclean tiles.
Despite these shortcomings, many visitors still regard the hotel as offering good value for money, particularly appreciating its quiet location and comfortable rooms. However, consistent cleaning and proper maintenance are areas where the hotel needs to focus on to enhance guests' overall experience.
Staff
The staff at B&B HOTEL Lens Musée Du Louvre generally receive high praise for their friendliness and attentiveness. Many reviews highlight the warm welcome guests receive with comments about pleasant and professional interactions. The reception staff, in particular, are frequently described as courteous and welcoming. Specific mentions of the manager and housekeeping staff underline their efforts to ensure a pleasant stay, demonstrating kindness and efficiency.
Several reviewers noted the helpfulness of the staff, especially in problem-solving scenarios, providing a supportive environment. While some guests did encounter issues with check-in or occasional instances of unprofessional behavior, these seem to be exceptions rather than the norm. Overall, the majority of feedback reflects a positive experience with a dedicated team who strive to provide excellent service, contributing significantly to the hotel's appeal.
Wi-Fi
The WiFi at B&B HOTEL Lens Musée Du Louvre is free but receives mixed reviews. Guests have mentioned issues with connection stability, frequent disconnections and difficulty maintaining video conferences. Despite these challenges, some reviews highlight that the WiFi is secure, functional and included at no extra cost, making it a convenient option for basic internet needs.
Family
B&B HOTEL Lens Musée Du Louvre offers a range of accommodations that are convenient and comfortable for families. The quadruple rooms are spacious, clean and provide a good fit for families of four. These rooms are especially ideal for those traveling with older children, such as two 13-year-olds. Family rooms are well-located with some positioned at the end of the hallway, providing additional privacy and quiet.
The hotel staff ensures that rooms are well-maintained with clean towels and neatly arranged child's beds. The beds generally receive positive remarks for their comfort. Though the rooms are basic, they meet the needs for an overnight stay when traveling with kids.
However, there are a few considerations. The hardness of the beds can make it challenging to wash children and some family rooms may not have enough space for larger families. Despite these minor drawbacks, the hotel’s family rooms are generally viewed as a good option for those looking for a practical and comfortable stay while exploring the area.
Accessible
B&B HOTEL Lens Musée Du Louvre stands out for its exceptional accessibility, making it a great choice for travelers with disabilities. The hotel boasts ground floor rooms that are decently sized and easily accessible, ensuring comfort and convenience. Guests praise the easy access via terminals, which allows entry to rooms at any time and the automated check-in system further simplifies the process.
Accessibility extends to the parking area, which is easily reachable by car, enhancing the overall convenience for guests driving to the hotel. The hotel has thoughtfully adapted bathrooms and facilities to cater to those with reduced mobility, ensuring a hassle-free stay.
Located en route to the Channel Tunnel from the French Alps, the hotel offers a strategic and convenient stopover. It also sits in direct proximity to the Louvre Lens, adding a cultural touch to the accessibility perks. The hotel provides clean and spacious suites with good dimensions and layouts that align with accessibility needs, making stays comfortable and functional.
To top it off, guests commend the professional and friendly staff who enhance the welcoming atmosphere. With excellent value for money and all these features, B&B HOTEL Lens Musée Du Louvre ensures an accessible and pleasant stay.
Dog Friendly
The B&B HOTEL Lens Musée Du Louvre is praised for its dog-friendly environment. Guests have highlighted the convenience of traveling with pets, noting that the hotel welcomes dogs and the rooms are suitably designed to accommodate them. Free dog chewing toys are provided, enhancing the comfort for four-legged guests. Additionally, a small black cat who belongs to the hotel adds to the charm for animal lovers. Reviewers commend the hotel's friendly and helpful staff and the quality of breakfast. However, a few noted the need for clearer communication regarding breakfast bookings. Overall, the hotel is appreciated for its pet-friendly policies and warm atmosphere.
No, B&B HOTEL Lens Musée Du Louvre doesn't have any pool.
No, a spa isn't available at B&B HOTEL Lens Musée Du Louvre.
Yes, B&B HOTEL Lens Musée Du Louvre welcomes dogs.
No, parking facilities aren't available at B&B HOTEL Lens Musée Du Louvre.
No, B&B HOTEL Lens Musée Du Louvre doesn't have a gym.