Leon21.11809600,
-101.66035000,
Blvd. Adolfo Lopez Mateos 1717 Colonia Los Gavilanes(Show on Map)
8.9
Excellent
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHampton Inn by Hilton Leon enjoys an enviable central location, providing easy access to key city attractions, dining options, cultural centers and major transit points, making it ideal for both short trips and longer stays. Guests appreciate its proximity to Leon Stadium, renowned leather and footwear stores and cultural institutions like the nearby art museum. This prime positioning is enhanced by the clean and well-maintained facilities, including spacious and comfortable rooms.
The hotel’s rooms receive high praise for their cleanliness and comfort. Guests value the very comfortable beds and pillows, well-designed layouts and inclusive amenities like a mini fridge, coffee maker and microwave. The overall decor, while slightly dark for some and the room size are generally well-received. Accessibility features and meticulous cleanliness contribute to a restful and convenient experience.
Breakfast offerings receive mixed reviews. Many guests enjoy the delicious, varied options, including typical Mexican dishes and commend the dining staff's excellent service. However, there are calls for more variety and better management to avoid overcrowded, slow service and inconsistent food quality. Dinner services, on the other hand, frequently disappoint guests due to a limited menu, bland food and disorganized service.
Guests highlight the staff's friendliness and professionalism, contributing significantly to a positive experience. The team is praised for their attentiveness, knowledge and kindness, although there are occasional mentions of less satisfactory interactions at the reception.
Cleanliness throughout the hotel is generally excellent with most guests commending the spotless environment. However, minor issues like limescale in the showers and occasional lapses in bathroom and pool maintenance are noted.
The pool facilities receive mixed feedback with many enjoying the heated pool, particularly for children. However, the cleanliness of the pool area is inconsistent, sometimes detracting from the overall experience. Parking facilities are well-regarded for their convenience, spaciousness and security, adding to the hotel's appeal.
Family travelers find the hotel suitable, especially with the heated pool and attentive service for all ages, although it’s worth noting the rooms lack hairdryers. The WiFi services, while sometimes reliable, often face issues with connectivity and speed.
Overall, the Hampton Inn by Hilton Leon stands out for its prime location, comfortable and clean accommodations and friendly staff, making it a solid choice for visitors looking for convenient and pleasant lodging in Leon. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThis quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
King StudioA seating area with a flat-screen TV, air conditioning and a tea and coffee maker are featured in this studio. The unit offers 2 beds.
Queen StudioThe studio offers air conditioning, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit offers 2 beds.
Queen RoomThis double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen Suite with Roll-In Shower - Mobility and Hearing Access Non-SmokingThis suite has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Hampton Inn by Hilton Leon boasts of an enviable location that guests seem to universally appreciate. Positioned centrally in the city, it offers easy access to numerous key attractions. Football enthusiasts find it perfect, given its proximity to the Leon Stadium, while those interested in shopping will relish its closeness to the renowned leather and footwear stores, as well as the Piel Plaza.
Travelers also commend the hotel for being very convenient for the Poliforum and bus station, making commuting straightforward. The surroundings include a variety of dining options and cultural centers, such as the art museum nearby. Connectivity is facilitated by its location on a main city-access boulevard and it’s just a 30-minute cab ride from the Leon airport.
The excellent location is complemented by clean and well-maintained facilities, including spacious and comfortable rooms. Guests often highlight the convenience, cleanliness and comfort offered here, making it not just a place to stay, but a delightful aspect of their trip to Leon. For both short family trips and longer stays, Hampton Inn by Hilton Leon stands out as a central and convenient choice with all essential amenities close at hand.
Breakfast
The breakfast experience at the Hampton Inn by Hilton Leon offers a mix of perspectives from guests. On a positive note, many guests appreciated the delicious and varied options available with some highlighting the inclusion of typical Mexican dishes and the excellent service provided by the dining staff. The complimentary breakfast, served buffet-style, was praised by some for its completeness and good quality, particularly for the price.
However, several guests pointed out areas needing improvement. The diversity of breakfast items was often cited as lacking with calls for more variety and international options. The quality of certain foods, such as eggs, was inconsistent and sometimes tasteless and some guests found the fruit on the buffet spoiled. Additionally, the breakfast area could become extremely crowded, making it difficult to find seating and resulting in slow service and cold food. Cleanliness was sometimes an issue and the breakfast schedule could be restrictive for some guests.
Overall, while the breakfast has its strong points in terms of flavor and service, there are clear opportunities for enhancing variety and management to meet guests' expectations better.
Dinner
Hampton Inn by Hilton Leon has received mixed feedback regarding its dinner service. Many guests have noted that the restaurant offers a very basic menu with limited options and the food often falls short in terms of flavor, described as bland and unremarkable. A recurring issue mentioned is that the à la carte dishes and dinner are frequently served cold, leading to a less than satisfactory dining experience. While the service in the dining room has been identified as somewhat disorganized and slow, the effort to serve guests does not seem to compensate for the overall lack of food quality, leaving some visitors desiring more from their dining encounters at the hotel.
Rooms
Hampton Inn by Hilton Leon has received overwhelmingly positive feedback from guests when it comes to the comfort and cleanliness of its rooms. The rooms are described as very clean and well-maintained with facilities in excellent condition. Guests particularly appreciate the very comfortable beds and pillows, which contribute to a restful stay. Many have noted that the rooms are cozy, quiet and offer all necessary amenities like a mini fridge, coffee maker and microwave, ensuring a convenient experience.
While some reviews mention that the rooms are on the smaller side and could benefit from a bit of an update, especially in the bathroom area, many guests found the room dimensions to be good and the rooms to be spacious, particularly appreciating the well-designed layout. Features like blackout curtains enhance the comfort, helping guests get a good night's sleep.
The rooms are beautifully decorated, although some have noted that the decor can be a bit dark. Guests have also highlighted the accessibility features, like bathrooms adapted for people with physical disabilities. Cleanliness and tidiness are top-notch across the board and the privacy of the rooms is well-regarded.
Overall, the combination of comfort, cleanliness and well-thought-out amenities make the rooms at Hampton Inn by Hilton Leon a pleasing choice for travelers.
Beds
Guests consistently praise the beds at Hampton Inn by Hilton Leon for their exceptional comfort, frequently describing them as very comfortable and super comfortable. The pillows generally receive positive feedback with comments mentioning their comfort, although a few guests noted issues such as softness, size and occasional dampness. Despite these minor concerns, the overall sentiment highlights the beds as a standout feature of the stay, contributing significantly to a restful night's sleep.
Cleanliness
Hampton Inn by Hilton Leon has garnered a significant number of positive reviews concerning its overall cleanliness. Many guests have praised the hotel as being very clean with mentions of sparkling cleanliness and impeccably clean facilities. The rooms, including restrooms, were frequently noted for their cleanliness and comfort with comments highlighting super clean and very well-maintained environments. Some guests were particularly impressed with the hotel's cleaning processes, describing them as excellent and top-notch.
The hotel's modern facilities were often described as very clean and well-kept with reviewers appreciating the safe and sanitized conditions. The overall hospitality and maintenance practices also contributed positively to the guests' experiences, adding to the hotel's good value for money.
However, there were occasional mentions of areas needing improvement. A few reviews pointed out issues such as limescale in the shower, dirty hand towels and specific areas requiring more attention in cleaning. Some guests felt that more care was needed in maintaining cleanliness in the bathrooms and pool area, as well as improving the timely cleaning and tidying of rooms.
Despite these minor criticisms, the consensus leans overwhelmingly towards a positive assessment of the cleanliness at Hampton Inn by Hilton Leon, making it a frequently recommended option for travelers prioritizing a clean and comfortable stay.
Staff
Hampton Inn by Hilton Leon garners a variety of feedback regarding its staff with an overwhelming emphasis on positive experiences. Many guests praise the hotel for its friendly, kind and attentive staff. There are numerous mentions of excellent and outstanding customer service, reflecting the staff's positive service attitudes and professionalism. Guests particularly highlight the super friendly and very knowledgeable team, consistent in their kind assistance and personal attention.
The hotel seems to maintain a high standard of service with many guests noting very good attention and a cheerful atmosphere. The competent and helpful staff at the reception and in the restaurant significantly contribute to the overall pleasant experience. The positive interactions guests have with the staff, from their politeness to their efficiency, stand out in the reviews.
However, a few reviews do mention negative experiences, specifically citing inattentive or impolite behavior, particularly at the reception. These isolated incidents seem to contrast with the generally positive feedback from the majority of guests.
In summary, the general consensus from guest reviews suggests that Hampton Inn by Hilton Leon offers a high level of service with a friendly, attentive and knowledgeable staff, although there are occasional criticisms regarding the reception's attitude.
Wi-Fi
The Hampton Inn by Hilton Leon offers a range of experiences with its WiFi service. Notably, some guests have highlighted that the WiFi is suitable for working and the internet signal is generally good for both TV and internet use. However, it appears there are challenges as well with several guests mentioning slow speeds, intermittent connectivity and occasional disconnections. While the signal sometimes proves to be reliable for work-related tasks, others have reported issues such as screens without WiFi access and periods without internet or television service. Despite a few positive remarks, there seems to be a consensus on the need for improvements in the hotel's WiFi service.
Pool
Hampton Inn by Hilton Leon receives mixed reviews regarding its pool facilities. Many guests appreciate the heated pool, noting that the warm water is especially enjoyable for children. Several reviewers highlighted that the combination of a pool and gym is a plus. However, cleanliness seems to be a significant issue with multiple mentions of the pool being dirty, having stagnant or cloudy water and needing better maintenance. Some guests experienced a clean and pleasant pool, but others reported the pool area being very dirty and even occasionally out of service. Despite the heated and outdoor pool features, the inconsistency in cleanliness detracts from the overall experience for some visitors.
Parking
Hampton Inn by Hilton Leon offers several appealing aspects concerning its parking facilities. Guests have highlighted the convenience of private, underground parking and appreciate the spaciousness it provides. The self-service method used for parking appears efficient and access from the parking lot to the hotel is straightforward. Security measures contribute to a sense of safety and the added benefit of free parking without additional fees enhances overall satisfaction. Despite a few mentions of the parking lot being small, the overall feedback is predominantly positive, emphasizing the accessibility and cost-free advantages.
Family
Hampton Inn by Hilton Leon proves to be an excellent choice for families traveling with children. The hotel features a heated pool that is popular among young guests and adds a fun element to the stay. Many families find the hotel's accommodations perfect for short trips with several reviews highlighting that children were very comfortable during their visit. The service is noted to be quite family-friendly, ensuring a pleasant experience for all members, including older adults who may even be provided with a wheelchair if needed. Conveniently located close to the commercial zone of León leather, it offers easy access to shopping and attractions, making it a solid option for family trips. However, potential guests should note that rooms do not include a hairdryer.
Yes, Hampton Inn by Hilton Leon has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hampton Inn by Hilton Leon.
No, Hampton Inn by Hilton Leon doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn by Hilton Leon.