LHP Hotel Santa Margherita Palace & SPA
Genoa > Santa Margherita Ligure
8.3
Very Good
From $152
From $152
5-Star HotelSummary of reviews related to the '5 Star' categoryLHP Hotel Santa Margherita Palace & SPA presents itself as a 5-star establishment, but the sentiments of guests reveal a disparity between expectations and reality. Reviewers consistently note that the hotel does not meet typical 5-star standards, characterizing it closer to a 4-star experience. Despite its positioning and pricing akin to luxury accommodations, several guests found the facilities and services lacking with some pointing out specific deficiencies such as the variety and quality of food. While customized omelettes received a mention, the overall dining experience fell short of what is expected from a top-tier hotel.

Many guests highlighted that the hotel's rates do not align with the quality of rooms and amenities offered. While the cost might be competitive compared to other 5-star hotels in the area, the value received did not justify the expense. The feedback consistently mentioned that improvements are needed across various aspects to truly align with a 5-star rating, from the service level to the quality of the care provided.

Moreover, the hotel's location next to a train track and general ambiance were also points of contention, as these elements did not contribute to the luxurious experience anticipated from a 5-star hotel. In conclusion, while the LHP Hotel Santa Margherita Palace & SPA aims for a high-tier status, guest reviews suggest it falls short of delivering a genuine 5-star experience, both in terms of facilities and value for money.
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8.6
Very Good
From $280
From $280
5-Star HotelSummary of reviews related to the '5 Star' categoryGrand Hotel Alassio Beach & Spa Resort receives mixed reviews regarding its five-star rating, facilities and services. While the customer care is described as truly worthy of a five-star hotel, many guests feel the overall experience falls short of this classification. Various reviewers point out that the hotel's management appears to be lagging, affecting the quality that one would expect from such a category, especially given the prices charged.

Concerns have been raised about the punctuality and readiness of rooms with instances of delayed check-ins. Additionally, some guests experienced issues with the hot water supply, which they felt was unacceptable for a hotel of this standard.

Daily maintenance services, including room cleaning and beach sun loungers, were not consistently automatic, as would be anticipated in a five-star property. Breakfast also did not meet the expectations set by the hotel's rating. Despite these shortcomings, many visitors believe that with improvement in service, the hotel has the potential to be highly recommendable. Overall, while there are commendable aspects such as customer care, there is significant room for enhancement to align with a genuine five-star experience.
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Meliá Genova
Hotel in Genoa
Genoa > Genoa
8.7
Very Good
From $207
From $207
5-Star HotelSummary of reviews related to the '5 Star' categoryMeliá Genova is widely praised for its adherence to a high standard consistent with its five-star rating. Many guests felt their expectations were not only met but exceeded, describing the hotel as "luxurious" and noting its exceptional service and professional, friendly staff. The hotel's cleanliness, restaurant quality and overall service receieve particular commendation, solidifying its reputation as a five-star establishment in Genoa.

The location of the hotel in an elegant neighborhood adds to its allure and the formal, luxurious ambiance appeals to travelers seeking a classic five-star experience. The exceptional attention to client service, including friendliness and professionalism, reflects the hotel's commitment to maintaining its high standards.

However, the hotel is not without its criticisms. Some guests found certain aspects inconsistent with five-star expectations, such as the additional charge for spa access, limited complimentary water and the perceived quality of breakfast items. Instances of missing personal items and subpar baggage assistance process also detracted from an otherwise positive experience for some. Despite these points, the majority view Meliá Genova as a landmark of luxury in Genoa, deserving of its rating.
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Grand Hotel Del Mare Resort & Spa
Hotel in Bordighera
Imperia > Bordighera
8.4
Very Good
From $309
From $309
Info Categories
5-Star Hotel


Hotel with Spa


Luxury Hotel


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Excelsior Palace Portofino Coast
Hotel in Rapallo
Genoa > Rapallo
9.0
Excellent
From $206
From $206
5-Star HotelSummary of reviews related to the '5 Star' categoryIf you want to experience a true five-star stay, Excelsior Palace Portofino Coast is the perfect destination. With exceptional service from the friendly reception staff, your stay will be one to remember. The facilities and services are superb, ensuring you have a comfortable and memorable vacation. Although the hotel may show its age, it is still very well managed and the rooms are simply perfect. While the double bed might not be the most comfortable, the hotel is definitely up to a five-star standard. You'll leave with an unforgettable and positive impression of this luxurious hotel.
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Grand Hotel Portovenere
Hotel in Portovenere
La Spezia > Portovenere
8.9
Excellent
From $432
From $432
Info Categories
5-Star Hotel


Hotel with Parking

EV charging stations  


Boutique-style Hotel


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9.0
Excellent
From $256
From $256
5-Star HotelSummary of reviews related to the '5 Star' categoryGrand Hotel Bristol Spa Resort, part of the R Collection Hotels, garners praise for its exceptional staff who are often described as providing five-star services. Guests rave about the brilliant job done by both the hotel and its entire team with some citing the best service they've ever experienced. Reviewers frequently note that the facilities and services meet the high standards expected of a five-star hotel.

Many visitors find everything to be excellent, aligning perfectly with their expectations of a luxury stay. The beauty of the hotel is particularly highlighted with several guests affirming that it truly deserves its five-star rating. In terms of value, even considering the limited parking options nearby, the quality-to-price ratio impresses guests.

However, some reviews indicate a few discrepancies with a handful suggesting the hotel falls short of true five-star standards. Despite these isolated opinions, the overwhelming sentiment is that the Grand Hotel Bristol Spa Resort lives up to its prestigious rating, offering an exquisite experience marked by top-tier services and a dedicated staff.
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Grand Hotel Savoia
Hotel in Genoa
Genoa > Genoa
8.6
Very Good
From $220
From $220
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Grand Hotel Savoia has been described with mixed impressions, particularly regarding its claim as a five-star establishment. Some guests lauded it as a traditional and prestigious hotel that captures authentic luxury from the Belle Epoque era, worthy of its five-star rating. Reviews highlight it as a grand old hotel with a beautiful high-class ambiance, where it’s possible to enjoy great cocktails that match the five-star level.

However, not all feedback aligns with these positive sentiments. A recurring theme among several guests is that the hotel does not consistently meet five-star standards. The facilities, service and amenities were commonly noted as falling short of expectations. Many reviews mention elements such as the absence of a pool, lack of in-room kettles or coffee machines and poorly managed parking as issues that downgraded their perception of the hotel. Additionally, some guests felt the food and service did not justify the cost and described their overall experience as overpriced for what was delivered.

Overall, while the Grand Hotel Savoia has its moments of grandeur and elegance, there were several reported inconsistencies that prevent it from fully living up to the five-star luxury standard that many guests expected.
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Imperiale Palace Hotel
Genoa > Santa Margherita Ligure
8.9
Excellent
From $484
From $484
5-Star HotelSummary of reviews related to the '5 Star' categoryNestled in an unparalleled location with breathtaking views of Santa Margherita and the very tip of Portofino, the Imperiale Palace Hotel boasts an interior adorned with fine antiques, exuding tasteful elegance and charm. Guests repeatedly highlight the hotel's five-star service, noting that it represents their ideal of a true 5-star establishment and even calling it a five-star dream. The staff's attention is consistently mentioned as being at the 5-star level with many finding the service well worth the cost for an authentic five-star experience.

However, some visitors expressed that certain aspects, such as restaurant service, did not always meet their high expectations for a hotel of this caliber. Additionally, the presence of dogs was cited as a point of contention for a hotel in this category.

Despite these minor critiques, the overall ambiance, meticulous decor and exceptional location make the Imperiale Palace Hotel a worthy destination for those seeking an opulent and memorable stay.
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Golfo dei Poeti Relais & Spa
Hotel in Ameglia
La Spezia > Ameglia
8.4
Very Good
From $472
From $472
Info Categories
5-Star Hotel


Hotel with Parking

EV charging stations  


Luxury Hotel


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Royal Hotel Sanremo
Hotel in Sanremo
Imperia > San Remo
8.8
Excellent
From $266
From $266
5-Star HotelSummary of reviews related to the '5 Star' categoryWelcome to the Royal Hotel Sanremo! This 5-star hotel is truly remarkable with exceptional services and facilities that speak to its luxurious reputation. Guests rave about the spacious lobby and well-equipped rooms with comfortable bedding, as well as the alluring pool and delicious breakfast. The historic building adds a touch of charm and the staff are always friendly and reliable. While some mention the confusing procedure for charging electric cars and a lack of accessibility for those with mobility issues, the hotel's above-and-beyond amenities have earned it high praise. However, there is some room for improvement in the restaurant, which some guests found to be just okay. With its prime location near the city center and shops, the Royal Hotel Sanremo certainly lives up to its five-star title.
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Capitolo Riviera
Hotel in Genoa
Genoa > Genoa
9.1
Excellent
Info Categories
5-Star Hotel


Hotel with Parking

EV charging stations  


Luxury Hotel


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Carrick Hotel Camogli Portofino Coast
Hotel in Camogli
Genoa > Camogli
8.2
Very Good
Info Categories
5-Star Hotel


Luxury Hotel


Hotel near The Beach


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Grand Hotel Miramare
Genoa > Santa Margherita Ligure
9.2
Excellent
From $501
From $501
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Grand Hotel Miramare is the perfect choice for a luxurious stay on the Riviera. As a member of the Leading hotels of the world, it meets the highest standards of excellence. Guests describe their experience as "heaven on earth" and "exceptional". From the location on the beach to the perfect service, everything is "splendid", "superb" and "perfect". The hotel offers a true 5-star service with outstanding facilities including a restaurant, beach, pool and comfortable rooms. The hotel staff is described as "fantastic" and the service is "exceptional". Guests highly recommend this "Tusen tack" hotel for an unforgettable vacation. Although some guests mention minor issues with keys or furniture, they agree that a 5-star establishment like this should offer excellent services and amenities. Overall, the Grand Hotel Miramare exceeds expectations and is a great choice for a luxurious stay on the Riviera.
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Villa Riviera Resort
Hotel in Lavagna
Genoa > Lavagna
9.4
Excellent
From $359
From $359
5-Star HotelSummary of reviews related to the '5 Star' categoryVilla Riviera Resort offers a fantastic and relaxing stay for those seeking a 5-star experience. The hotel provides exceptional quality and service with guests describing their stay as a 'sogno' (dream). The stunning view from the hotel and the peaceful environment makes it a 'Wunderschöner Ort" (wonderful place) to spend a vacation. Although some guests noted that the SPA services could be improved, overall, the resort exceeded expectations, proving to be an 'écrin de beauté, de calme' (a beautiful and peaceful haven). The elegant atmosphere of the resort was described as 'non urlata' (not flashy), which added to the overall charm of the experience. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast.
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Eight Hotel Portofino
Hotel in Portofino
Genoa > Portofino
8.4
Very Good
From $854
From $854
Info Categories
5-Star Hotel


Hotel for Honeymoon


Boutique-style Hotel


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Hotel Palazzo Durazzo Suites
Hotel in Genoa
Genoa > Genoa
8.9
Excellent
Info Categories
5-Star Hotel


Hotel with Parking

EV charging stations  


Luxury Hotel


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La Meridiana ReIais & Chateaux
Hotel in Garlenda
Savona > Garlenda
8.8
Excellent
From $287
From $287
Info Categories
5-Star Hotel


Hotel with Swimming Pool

Heated Pool    Outdoor Pool  

Heated Pool    Outdoor Pool  


Boutique-style Hotel

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Miramare The Palace Resort
Hotel in Sanremo
Imperia > San Remo
8.6
Very Good
From $227
From $227
5-Star HotelSummary of reviews related to the '5 Star' categoryMiramare The Palace Resort has garnered mixed reviews regarding its five-star status, facilities and services. While some guests described their stay as a true five-star hotel experience and one deserving of the rating, many others disagreed, highlighting various shortcomings. Frequent criticisms pointed to the high cost of drinks and food with prices surpassing those at comparable five-star hotels in the Côte d'Azur.

Many guests felt the service fell short of five-star expectations with particular disappointment in the supposedly inattentive and untrained staff. The absence of a gym and restaurant also raised eyebrows, as these facilities are typically expected in such a rating. Additionally, the breakfast offerings did not meet five-star standards for some with a neighboring four-star hotel providing superior fare.

For guests who booked high-end accommodations, notably the presidential suite, the experience did not justify the steep additional charges with service and experience not aligning with five-star expectations. Despite the beautiful and scenic structure of the hotel, many felt it did not deliver the luxury or impeccable service that a five-star rating promises.

Overall, while some guests had a highly favorable experience, recommending the hotel without reservation, others found the service and amenities lacking, questioning the resort's five-star rating and expressing disappointment in various aspects of their stay.
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Hotel Bristol Palace
Hotel in Genoa
Genoa > Genoa
8.8
Excellent
From $202
From $202
Info Categories
5-Star Hotel

Luxury Hotel

Historic Hotel

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*Additional taxes or fees may apply. Please check the final price before completing your booking.
Categories:
  •     5 Star (23)
  •     Luxury (23)
  •     Honeymoon (22)
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