Embassy Suites Little Rock
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Summary of reviewsEmbassy Suites Little Rock is highly praised for its prime central location in downtown Little Rock, conveniently close to numerous attractions, restaurants and shopping centers. The safe and welcoming surroundings enhance the sense of comfort for visitors, making it an appealing choice for various purposes, including leisure and medical appointments.
The breakfast at the hotel stands out as a highlight, consistently described as delicious, varied and well-organized with a special nod to the made-to-order omelets prepared by friendly chefs. Despite a few mentions of occasional limitations, the majority of guests appreciate the quality and range of breakfast options.
The rooms are another strong point with many guests finding them spacious, clean and comfortable, particularly praising the beds and thoughtful layout. While some noted minor maintenance issues such as outdated decor or occasional odors, the overall feedback on room quality is positive with the effort of friendly and professional housekeeping staff contributing significantly to guest satisfaction.
Cleanliness is generally upheld across the property with the lobby frequently described as beautiful and well-maintained. However, certain areas, particularly carpets and bathrooms, received mixed reviews with sporadic comments on issues like mold and stained bedding indicating room for improvement.
The staff at Embassy Suites Little Rock receives high marks for their friendliness and helpfulness with numerous guests highlighting the accommodating nature of front desk personnel and specific dining room staff. Although there were isolated instances of less favorable interactions, these remain exceptions rather than the rule.
The indoor pool is appreciated, especially by families, though feedback on the pool's cleanliness and maintenance is mixed. Some guests noted issues with the pool area being dirty and the water temperature not being regulated as expected.
Parking is convenient for many, particularly for those driving electric vehicles, though the additional daily parking fee is a point of contention for some guests, especially given different practices at other Embassy Suites locations.
Overall, Embassy Suites Little Rock delivers a comfortable, well-located stay with standout service and breakfast, despite some areas needing attention.
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The breakfast at the hotel stands out as a highlight, consistently described as delicious, varied and well-organized with a special nod to the made-to-order omelets prepared by friendly chefs. Despite a few mentions of occasional limitations, the majority of guests appreciate the quality and range of breakfast options.
The rooms are another strong point with many guests finding them spacious, clean and comfortable, particularly praising the beds and thoughtful layout. While some noted minor maintenance issues such as outdated decor or occasional odors, the overall feedback on room quality is positive with the effort of friendly and professional housekeeping staff contributing significantly to guest satisfaction.
Cleanliness is generally upheld across the property with the lobby frequently described as beautiful and well-maintained. However, certain areas, particularly carpets and bathrooms, received mixed reviews with sporadic comments on issues like mold and stained bedding indicating room for improvement.
The staff at Embassy Suites Little Rock receives high marks for their friendliness and helpfulness with numerous guests highlighting the accommodating nature of front desk personnel and specific dining room staff. Although there were isolated instances of less favorable interactions, these remain exceptions rather than the rule.
The indoor pool is appreciated, especially by families, though feedback on the pool's cleanliness and maintenance is mixed. Some guests noted issues with the pool area being dirty and the water temperature not being regulated as expected.
Parking is convenient for many, particularly for those driving electric vehicles, though the additional daily parking fee is a point of contention for some guests, especially given different practices at other Embassy Suites locations.
Overall, Embassy Suites Little Rock delivers a comfortable, well-located stay with standout service and breakfast, despite some areas needing attention.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of downtown Little Rock, Embassy Suites boasts a prime location that has captivated visitors. Guests have highlighted the hotel's proximity to many attractions, restaurants and shopping centers, making it incredibly convenient for various purposes such as medical appointments or sightseeing. Visitors have lauded the hotel's surroundings as safe and part of a good area, adding to the overall sense of comfort and ease.
Upon arrival, the straightforward check-in process leaves a positive first impression, supported by a beautifully designed lobby. The hotel's various amenities, including a well-received breakfast and evening receptions, contribute to a satisfying stay. With the combination of an ideal location and stellar service, this hotel emerges as a top choice for those needing a convenient and pleasant home base in Little Rock.
Embassy Suites Little Rock seems to impress guests particularly with its breakfast offerings. Reviews consistently highlight the breakfast as a standout feature, often described as great, good, hot and delicious. Guests appreciate the variety and quality, noting a wide selection of food, the presence of an omelet bar and specific mentions of tasty made-to-order omelets.
The breakfast setup itself receives high praise for being clean and well-organized with ample options to satisfy different tastes. Special mentions go to the friendly and skilled omelet chefs, who add a personalized touch to the experience. The food is often cited as fresh and sufficient in quantity to accommodate all guests, adding to the overall positive breakfast experience.
Some reviews, however, note areas for improvement, such as breakfast being occasionally limited, below expectations or not as warm as desired. Nonetheless, the majority of feedback underscores the breakfast as a highlight, making it an appreciated start to the day for guests at the hotel.
Embassy Suites Little Rock impresses with its spacious rooms, consistently noted for their generous size, providing ample space for families and groups to relax and move around. Guests found the beds comfortable and the layout of the rooms well-designed, adding to the overall sense of relaxation and convenience. Cleanliness is generally upheld with many highlighting the cleanliness of both rooms and public areas.
Despite these positives, there were occasional remarks about specific issues such as unpleasant odors, stains and minor maintenance problems like faulty drains and outdated decor. However, the friendly staff and modern amenities, coupled with the large and clean rooms, left many guests with a positive experience. This combination of spacious, comfortable rooms and attentive service makes it a compelling choice for visitors looking for a blend of comfort and convenience.
Many guests at Embassy Suites Little Rock found the beds to be comfortable, often describing them as very comfortable or even extremely comfy. Some reviewers specifically mentioned that a king bed was particularly enjoyable. Guests often appreciated the plentiful pillows that paired well with the comfortable mattresses. However, not all feedback was positive with a few noting that the beds were either hard or uncomfortable and one guest mentioned having to fix and change their own sheets. Also, the pillows received mixed reviews with some describing them as awful. Overall, the majority of the guests had a pleasant experience with the hotel's bedding accommodations.
Despite some mixed feedback, the Embassy Suites Little Rock receives praise for its clean and beautiful lobby, updated and well-maintained facilities and comfortable private bedrooms. Guests frequently commend the clean and comfortable rooms, highlighting the overall cleanliness and friendly front desk staff as standout features of the property. Housekeeping is often noted for being helpful and many visitors found their rooms to be super clean, adding to a pleasant stay.
However, there appear to be recurrent issues with room cleanliness, particularly with carpets, bathrooms and some areas having mold and musty smells. Specific complaints about mold, dirty carpets, stained bedding and other maintenance issues suggest that while some areas of the hotel are well-maintained, others could benefit from more consistent and thorough cleaning. Overall, the hotel offers a mix of positive experiences with noticeable areas for improvement in cleanliness and maintenance.
At Embassy Suites Little Rock, the hotel staff consistently receives praise for their friendliness and helpfulness. Guests frequently describe the staff as very nice, sweet and genuinely kind. The front desk personnel, including individuals like Victor, are noted for their accommodating nature and professional demeanor. Specific staff members in the dining room, such as Cornelius, Keisha and Gloria, are highlighted for being particularly helpful and accommodating.
Several reviews mention the staff's ability to manage guest requests effectively, including arranging for families to stay close together. Housekeeping also garners positive remarks for their friendliness and professional service. The positive interactions extend beyond the reception and housekeeping teams with general staff described as polite, professional and fabulous in terms of providing information and assistance.
A few reviews did note less favorable experiences, such as a front desk worker acting annoyed and a rude bartender, but these instances appear to be exceptions rather than the norm. Overall, the staff at Embassy Suites Little Rock is characterized by their exceptional service, making guests feel welcome and well taken care of throughout their stay.
Travelers who visited the Embassy Suites Little Rock had mixed experiences with the hotel's pool facilities. On the positive side, guests appreciated the convenience of having an indoor pool, which was particularly enjoyed by families with children. Some reviews highlighted the pool as being nice and clean, contributing to pleasant moments during their stay.
However, several concerns were noted regarding the overall pool environment. Some visitors found the pool area dirty and in need of better maintenance, mentioning issues such as a strong odor, liquid rust on the surrounding floor and the water being cold even when requests for heating were made. The pool's small size and occasional overcrowding were also points of discomfort for guests with some expressing concerns about the potential health risks due to cleanliness. Despite these challenges, the availability of an indoor pool remained a notable feature for guests seeking family-friendly amenities.
Embassy Suites Little Rock offers parking that many guests found convenient and safe. For those driving electric vehicles, the hotel provides designated parking spots, which several mentioned as very convenient. However, a recurring point of contention is the hotel’s parking fee, generally around $12 per day. Guests expressed surprise and dissatisfaction at this charge, especially compared to other Embassy Suites locations that do not impose parking fees. Some also noted limited availability of regular parking spots, particularly when events like engagement parties were taking place. Despite these issues, for those without a car, the parking situation might not detract significantly from their stay.
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Location
Upon arrival, the straightforward check-in process leaves a positive first impression, supported by a beautifully designed lobby. The hotel's various amenities, including a well-received breakfast and evening receptions, contribute to a satisfying stay. With the combination of an ideal location and stellar service, this hotel emerges as a top choice for those needing a convenient and pleasant home base in Little Rock.
Breakfast
The breakfast setup itself receives high praise for being clean and well-organized with ample options to satisfy different tastes. Special mentions go to the friendly and skilled omelet chefs, who add a personalized touch to the experience. The food is often cited as fresh and sufficient in quantity to accommodate all guests, adding to the overall positive breakfast experience.
Some reviews, however, note areas for improvement, such as breakfast being occasionally limited, below expectations or not as warm as desired. Nonetheless, the majority of feedback underscores the breakfast as a highlight, making it an appreciated start to the day for guests at the hotel.
Rooms
Despite these positives, there were occasional remarks about specific issues such as unpleasant odors, stains and minor maintenance problems like faulty drains and outdated decor. However, the friendly staff and modern amenities, coupled with the large and clean rooms, left many guests with a positive experience. This combination of spacious, comfortable rooms and attentive service makes it a compelling choice for visitors looking for a blend of comfort and convenience.
Beds
Cleanliness
However, there appear to be recurrent issues with room cleanliness, particularly with carpets, bathrooms and some areas having mold and musty smells. Specific complaints about mold, dirty carpets, stained bedding and other maintenance issues suggest that while some areas of the hotel are well-maintained, others could benefit from more consistent and thorough cleaning. Overall, the hotel offers a mix of positive experiences with noticeable areas for improvement in cleanliness and maintenance.
Staff
Several reviews mention the staff's ability to manage guest requests effectively, including arranging for families to stay close together. Housekeeping also garners positive remarks for their friendliness and professional service. The positive interactions extend beyond the reception and housekeeping teams with general staff described as polite, professional and fabulous in terms of providing information and assistance.
A few reviews did note less favorable experiences, such as a front desk worker acting annoyed and a rude bartender, but these instances appear to be exceptions rather than the norm. Overall, the staff at Embassy Suites Little Rock is characterized by their exceptional service, making guests feel welcome and well taken care of throughout their stay.
Pool
However, several concerns were noted regarding the overall pool environment. Some visitors found the pool area dirty and in need of better maintenance, mentioning issues such as a strong odor, liquid rust on the surrounding floor and the water being cold even when requests for heating were made. The pool's small size and occasional overcrowding were also points of discomfort for guests with some expressing concerns about the potential health risks due to cleanliness. Despite these challenges, the availability of an indoor pool remained a notable feature for guests seeking family-friendly amenities.
Parking
Yes, Embassy Suites Little Rock has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites Little Rock.
Yes, Embassy Suites Little Rock welcomes dogs.
Yes, parking facilities are available at Embassy Suites Little Rock.
Yes, Embassy Suites Little Rock has a gym.
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