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Summary of reviewsCentral Station Hotel Liverpool is highly praised for its exceptional location in the heart of Liverpool, offering convenient access to key transport hubs like Lime Street and Central Railway Stations. Guests appreciate being within walking distance to shops, restaurants, bars and tourist attractions, allowing for easy exploration of the city and its vibrant nightlife. Despite occasional noise from nearby clubs, the hotel's central position is deemed a significant advantage.
The rooms are frequently commended for their cleanliness, modern design and comfort. Spacious and well-decorated interiors with modern bathrooms enhance the overall guest experience. The amenities provided, such as tea and coffee facilities, are particularly appreciated by visitors. However, some guests noted that a few rooms were a bit cramped or lacked windows, though this did not heavily impact the overall positive sentiment.
Cleanliness is a standout feature of the hotel with rooms consistently maintained in spotless condition. Guests often highlight the fresh scent upon arrival and the impeccable state of the bathrooms. This meticulous attention to cleanliness significantly contributes to a pleasant stay.
The staff at Central Station Hotel Liverpool receive high praise for their warmth, professionalism and helpfulness. Receptionists, notably individuals like Michelle and Iona, are often mentioned for their exceptional service. The overall friendly and accommodating staff create a welcoming atmosphere, enhancing the guest experience further.
While the free wifi receives mixed reviews with some guests describing it as decent and others pointing out issues with connectivity, this does not heavily detract from the overall positive feedback about the hotel.
Families find the hotel accommodating with child-friendly rooms featuring fun bunk beds and convenient facilities. The central location is also beneficial for family outings, providing easy access to various attractions.
The beds in the hotel receive both positive and negative feedback. Many guests find them comfortable, but there are reports of some beds being lumpy or hard and some dissatisfaction with the use of two single beds pushed together instead of a proper double bed.
As a three-star hotel, Central Station Hotel Liverpool offers good value for money with its reasonable prices and clean rooms. While there are some typical limitations, the prime location and friendly staff make it a popular choice for both short and economical stays. Despite some inconsistencies, many guests appreciate the overall experience and would choose to stay again. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
3-Star Hotel
Room Types
Premium 4 Bed RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom.
6 Bed Group RoomThe dormitory room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 6 beds.
Deluxe Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom.
Deluxe Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom.
Small Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides air conditioning, a carpeted floor and heating. The unit offers 4 beds.
Guest Reviews
8.3
Very Good
Location
Central Station Hotel Liverpool boasts an exceptional location that guests repeatedly highlight as one of its standout features. Nestled right in the heart of Liverpool, it's conveniently close to key transport hubs like Lime Street and Central Railway Stations, making it an ideal base for exploring the city. The hotel's central position ensures easy access to an array of shops, restaurants, bars and tourist attractions, perfect for both sightseeing and nightlife. Guests frequently mention the unmatched convenience of being within walking distance to almost everything, from popular landmarks to entertainment venues. Despite occasional noise from nearby clubs, the overall impression is overwhelmingly positive, praising the hotel for its prime location in the bustling city center.
Rooms
Central Station Hotel Liverpool receives high praise for its rooms with guests often highlighting their cleanliness, comfort and spaciousness. Visitors found the rooms to be spotless, modern and well-designed, offering great value for the price. The accommodations are described as very comfortable with lovely, well-decorated interiors and modern bathrooms. Many guests appreciated the large size of the rooms, especially those traveling in groups, noting that the spaces were ample and well-equipped with necessary amenities such as tea and coffee facilities.
For the most part, the rooms exceeded expectations in terms of layout and design, being described as ideal, spacious and comfortable. The power showers and air conditioning were mentioned as standout features. Despite the overall positive sentiment, there were a few remarks about some rooms being a bit cramped or lacking windows, which resulted in a darker atmosphere—though it didn’t significantly detract from the overall comfortable experience.
The consensus is that Central Station Hotel Liverpool provides excellent accommodations with meticulous attention to cleanliness, making it a top choice for travelers seeking comfort and modern amenities in a convenient location in Liverpool.
Beds
The beds at Central Station Hotel Liverpool receive mixed feedback from guests. Many highlight the comfort of the beds, describing them as very comfortable, super comfortable and extremely comfortable. Guests appreciated the cleanliness in addition to the comfort. The hotel also offers a range of bed sizes, including double beds and twin beds with double beds often being described as large or big.
Despite the generally positive reviews, some guests were dissatisfied with the bed quality. Several reviews mention issues such as beds being lumpy or rock hard and the pairing of two single beds pushed together instead of a proper double bed. Others noted that the mattresses were not great with some even describing them as uncomfortable mats. Some beds squeaked and a few were reported as too skinny or tiny. Additionally, there were mentions of uncomfortable pillows.
In summary, while many guests find the beds at Central Station Hotel Liverpool to be comfortable, there are notable inconsistencies in bed quality that could affect the sleeping experience for some visitors.
Cleanliness
Central Station Hotel Liverpool consistently receives high marks for its cleanliness, a key feature highlighted by many guests. Rooms are frequently described as clean and comfortable with spotless conditions often emphasized. The accommodation boasts large, tidy and modern rooms, ensuring a pleasant stay. Guests appreciate the hotel's meticulous maintenance, mentioning the rooms' fresh scent upon arrival and well-maintained bathrooms. The attentive and friendly staff further enhance the inviting atmosphere, contributing to the overall positive experience. Whether for its pristine rooms or central location, this hotel stands out as a commendable choice for visitors seeking immaculate accommodations.
Staff
Nestled in the heart of Liverpool's vibrant landscape, the Central Station Hotel garners commendation for its outstanding staff. The warmth and kindness emanating from every corner of the hotel are palpable, consistently mentioned by countless guests. Front desk attendants are often highlighted for their lovely demeanor, particularly with special mentions of individuals like Michelle and Iona who go above and beyond to ensure a pleasant stay.
The receptionists are especially praised for their informative and welcoming nature, providing an attentive welcome right from check-in. Guests appreciate the friendly, helpful and incredibly accommodating attitude of the entire team, whether it be offering assistance with luggage or ensuring immediate comfort upon arrival. This exceptional staff culture extends throughout the hotel with both day and night teams being recognized for their wonderful service.
In addition to their friendliness, the staff is also noted for their professionalism. They are described as very polite, attentive and dedicated to making sure guests' needs are swiftly and satisfactorily met. The helpful and pleasant interactions leave a long-lasting impression on visitors, reinforcing the hotel’s reputation for great hospitality.
All in all, the commendable staff at Central Station Hotel Liverpool significantly enhances the guest experience, making it a highly recommended spot for travelers looking for both comfort and remarkable service in a prime location.
Wi-Fi
The wifi at Central Station Hotel Liverpool receives mixed feedback from guests. On the positive side, several guests describe the wifi as decent, very good or decently strong, highlighting that it generally functions well for basic usage. However, there are notable issues reported by other guests, including spotty or weak internet connections, particularly a lack of functionality on the third floor. Some even mention a complete absence of wifi at times. Overall, while the wifi is manageable for some, there seems to be inconsistency in its reliability. Despite these wifi concerns, guests find the hotel to offer great value for money.
Family
Central Station Hotel Liverpool offers an excellent experience for families traveling with kids. The convenient tea and coffee facilities cater well to family needs and the location is highly praised for its proximity to various attractions, making it perfect for family outings. The rooms are noted for being quite child-friendly and kids particularly enjoy the fun bunk beds available. Rooms are spacious and comfortable, providing ample space for everyone to relax. Central Station Hotel's combination of cleanliness and a friendly atmosphere makes it a delightful choice for families looking to explore the city together. Its central location ensures easy access to pubs, bars, restaurants and other city attractions, enhancing the overall family travel experience.
3 Star
The Central Station Hotel Liverpool offers great value for those seeking economical accommodation at a fair price. Guests frequently commend the hotel for its reasonable prices and for delivering a comfort and standard that matches its three-star rating. Its prime location, just 3-5 minutes walking distance from key central spots, proves advantageous for travelers, enhancing its appeal despite some of its limitations.
Visitors appreciate the clean rooms and good quality for the price, finding it an excellent option for a one-night stay or short visits in the city. Friendly staff, particularly the helpful lady at reception, add a positive note to guests' experiences, even though there were some comments about the need for improvement in customer service.
While the hotel may have some visible shortcomings typical for a three-star establishment, it generally provides an economical and satisfactory stay, making guests feel they received a fair service for what they paid. The Central Station Hotel Liverpool is recommended for its good central location, clean rooms and reasonable pricing, earning it a nod from many guests who would choose to stay again.
No, Central Station Hotel Liverpool doesn't have any pool.
No, a spa isn't available at Central Station Hotel Liverpool.
No, Central Station Hotel Liverpool doesn't allow dogs.
No, parking facilities aren't available at Central Station Hotel Liverpool.
No, Central Station Hotel Liverpool doesn't have a gym.