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Summary of reviewsThe Antiq Palace - Historic Hotels of Europe, nestled in the heart of Ljubljana’s historic center, stands out for its enviable location and captivating old-world charm. Occupying a beautifully renovated 16th-century building, it offers guests a charming and atmospheric setting, complete with high ceilings and historic frescoes. This prime spot places visitors within easy walking distance of the city's top attractions, lively streets and the serene river, while maintaining a peaceful ambiance away from the hustle and bustle. The friendly and helpful staff also enhance the welcoming environment, often going above and beyond to assist guests.
However, the hotel does have areas needing improvement. While breakfast is frequently praised for its generous and well-presented offerings, the variety and consistent quality fall short for some guests with issues like insufficient food options and sporadic restocking of the buffet. The hotel's rooms, while impressively large and steeped in historical charm with elegant touches like parquet floors and crystal chandeliers, suffer from inconsistent maintenance and cleanliness. Problems such as mold in bathrooms, dirty floors and musty smells detract from the overall experience, despite the undeniably cozy and grand setting.
Cleanliness is a notable concern across the hotel with several reviews highlighting issues such as dirty showers, cobwebs and remnants from previous guests, which point to a need for improved hygiene practices and maintenance. The staff, however, consistently receive high marks for their friendliness, helpfulness and warm demeanor, significantly enhancing guests' stays with their professionalism and welcoming attitude.
Parking at the hotel presents mixed experiences with limited reserved spots and relatively high daily fees. While some guests find parking convenient and well-managed, others face challenges such as access issues and unexpected costs. Beds at the hotel generally receive positive reviews, praised for their comfort and quality, although there are isolated reports of squeaky or sagging mattresses.
Despite its significant charm and historic ambiance, the Antiq Palace struggles to uphold the standards expected of a four-star establishment. The facility's historical allure is apparent with its antique decor and unique character likened to staying in a museum, but the overall upkeep and emulation of historical grandeur often leave guests wanting. While the rich heritage and fantastic location provide a uniquely nostalgic experience, improvements in cleanliness, maintenance and breakfast variety are necessary to truly meet the expectations set by its four-star rating. Show more
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Categories
Boutique-style Hotel
Hotel near Golf Courses
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Room Types
Three-Bedroom Loft ApartmentSpacious suite with contemporary or 16th-century décor, some of the suites feature remnants of original frescoes.
- complimentary children entertainment package (DVD’s, games, toys)
- complimentary baby cot and doggy beds & amenities
- additional children's bedroom
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 adults and 2 children (see extra beds rates).
Family Apartment (2 Adults + 4 Children)- complimentary children entertainment package (DVD’s, games, toys)
- complimentary baby cot and doggy beds & amenities
- additional children's bedroom
Please note that the room rate is based on 2 adults and 4 children. Maximum occupancy is 3 adults and 4 children (see extra beds rates).
Single RoomCompact and bright room offering a courtyard or a city view, a shower, a hairdryer , complimentary Wi-Fi access and satellite TV. The room also includes a minibar, a telephone and tea and coffee making facilities.
Deluxe Suite (2 Adults)A bright and cosy double room offering a courtyard or a city view, double bed, shower, tea and coffee making facilities, complimentary Wi-Fi and satellite TV.
Business Double RoomDouble room offering a double bed, work desk with a lamp, courtyard view, high-speed and wifi internet connection, mini-bar, in-room safe suitable for laptop storage, Sat TV inlcuding the international business channels, early check-in and late check-out complimentary (subject to availability), free valet parking services, free small meeting room hire for up to 8 pax.
Deluxe Double RoomThis double room features a minibar, a laptop safe, plasma TV, a business desk and 2 phones. The en-suite bathroom provides a shower and hairdryer.
Economy Single RoomThis room has a window overlooking the inner stairs. Amenities include an LCD satellite TV, a chair, and a bathroom with a shower.
Guest Reviews
7.5
Good
Location
Located in the heart of Ljubljana's historic center, the Antiq Palace - Historic Hotels of Europe enjoys an enviable position ideal for exploring the old town. The hotel is nestled in a beautifully renovated 16th-century building, offering an atmospheric and charming setting with high ceilings and historic frescoes. This prime location puts guests within walking distance of key tourist attractions, lively streets and the tranquil river. Many reviews commend the quiet and peaceful ambiance despite its proximity to the bustling city center. Convenient access to paid parking and the pedestrian zone further enhances the hotel's appeal. The friendly staff and beautiful interiors are frequently highlighted, making it an excellent choice for those eager to immerse themselves in Ljubljana's rich heritage.
Breakfast
The breakfast experience at Antiq Palace - Historic Hotels of Europe appears to be a mixed bag according to guest reviews. Many praised the breakfast, describing it as generous, complete and very well presented. Positive notes highlighted a very good, nice and delicious selection, often mentioning the friendly staff and classy environment. Several guests appreciated the option for cooked breakfast upon request and dined in a beautiful courtyard setting.
However, not all reviews were glowing. Some felt the breakfast lacked variety and was minimally stocked, especially not meeting the high expectations for such a hotel. Issues like insufficient food options and having to ask for basic items such as hot water and coffee were reported. Specific complaints included basic and meager portions with some guests noting the buffet was often empty or not replenished in time. There were mentions of no hot options and instances where breakfast items like fresh fruit were limited to apples.
In summary, while many guests found the breakfast at Antiq Palace enjoyable and adequate, there is a clear consensus that the variety and quality could be improved to better align with the overall standard of the hotel.
Rooms
The rooms at Antiq Palace - Historic Hotels of Europe exhibit a dichotomy of impressive grandeur and areas needing attention. Guests frequently praise the size of the rooms with many describing them as large, spacious and even enormous. Elegant touches like beautiful ceilings, parquetry floors and crystal chandeliers enhance the historic charm of this unique mansion. Certain rooms feature cozy interiors, comfortable beds and splendid views of the courtyard, elevating the overall experience to a luxurious level.
However, some guests have encountered issues such as lack of air conditioning, which can be particularly uncomfortable on hot days. There are mentions of mold in the bathrooms and other maintenance concerns like cracked plaster and torn blinds that could detract from the stay. The cleanliness of rooms appears to be inconsistent with several reviewers noting dirty floors and musty smells. While breakfast is deemed fantastic and the staff friendly and helpful, the decor and condition of some rooms may not meet everyone's expectations, particularly for those seeking modern amenities.
In summary, while the hotel's rooms impress with their size and historical charm, there is a clear need for improved maintenance and better cleaning standards to match the luxurious expectations set by the ambiance of the building.
Beds
Antiq Palace - Historic Hotels of Europe boasts predominantly high praise for its beds with numerous guests highlighting their comfort and quality. Many reviewers found the beds to be exceptionally comfortable, using descriptors like very comfy, great and phenomenal. A consistent theme across the reviews is the emphasis on good quality bedding and pillows, contributing to an overall pleasant sleeping experience.
However, a few guests did note some concerns. There were mentions of squeaking beds and beds that were difficult to access. A handful of reviewers pointed out issues with sagging mattresses or beds that were not made unless specifically requested. Despite these occasional drawbacks, the general consensus leans heavily towards satisfaction with many guests expressing that they enjoyed fantastic, super comfortable beds during their stay.
Cleanliness
Antiq Palace - Historic Hotels of Europe offers a charming blend of historical ambiance and relatively well-furnished rooms, some of which feature very comfortable beds and pleasant decor. However, guest reviews reveal significant concerns about cleanliness throughout the hotel. Despite a few mentions of good cleaning standards, numerous guests reported issues such as dirty showers, mold and water stains in bathrooms and overall unkempt conditions.
Multiple reviews highlight poorly cleaned rooms with specific problems like dusty areas, cobwebs and even food leftovers under beds. There were frequent mentions of partially cleaned or not cleaned rooms during guests' stays. Broken furnishings, such as sagging mattresses and non-functional safety boxes, were also noted, contributing to a general need for better maintenance and attention to detail.
The bathrooms particularly attracted criticism for having mold, strong smells from drainage pipes and being in need of renovation. These issues, combined with occasional reports of poor cleaning, such as dirty towels and leftover personal items from previous guests, underscore the need for a thorough upgrade in hygiene practices and overall upkeep.
In conclusion, while the Antiq Palace boasts a cozy atmosphere and some charming elements, the feedback points to a pressing need for improvements in cleanliness and maintenance to align with the expectations of a historic European hotel.
Staff
Antiq Palace - Historic Hotels of Europe has garnered a plethora of positive feedback regarding its staff, who are often described as friendly, helpful and professional. Guests frequently praise the team for their warm and welcoming demeanor, often noting their attentiveness and kind nature. The reception team, in particular, is highlighted for being responsive and accommodating with several reviews mentioning their willingness to go above and beyond to assist guests with their needs and requests.
The staff's professionalism and superb service are other recurring themes in the reviews. Patrons describe the team as top-notch, charming and incredibly friendly, appreciating the care taken to prepare special requests such as gluten-free bread. Despite some minor criticisms about specific incidents of less-than-stellar service, overall, guests have found the staff to be courteous and supportive, enhancing their stay at the historic hotel. The combination of pleasant interactions and efficient service makes the staff at Antiq Palace a standout feature for many visitors.
Parking
At Antiq Palace - Historic Hotels of Europe, parking options are described as limited and mostly reliant on nearby public parking. Guests noted that the hotel offers reserved spots on an adjacent public street, but these are limited to just two spaces with a daily fee of 35 euros. Public parking is available within a two-minute walk for a similar cost, although one review mentioned a more reasonable public rate of 16.50 euros per day.
The parking reservation process at the hotel generally goes smoothly and guests found it relatively comfortable to park near the center. However, accessing the hotel by car can be difficult due to the pedestrian-only area and requiring special access. Some guests also experienced challenges, such as unresponsive staff when trying to open a gate and there were mixed reviews about the transparency and communication regarding parking fees.
While some guests received complimentary parking after raising concerns, others found the parking charges surprising and steep with one guest paying 78 euros for an underground garage for a weekend stay. It appears that many visitors felt that despite the convenience of having parking options close by, the associated costs were often unexpectedly high and not well-explained prior to checkout.
4 Star
Antiq Palace - Historic Hotels of Europe seems to struggle with maintaining the expected standards of a four-star hotel. Many guests felt that the facilities and services did not meet the benchmark set by similar establishments. There were repeated mentions of the hotel's inability to meet luxury hotel standards with some comparing the accommodations to an uncleaned student house rather than an upscale venue. Guest feedback consistently highlighted the meager breakfast offerings and the unfriendly personal attention received, which is not typical of a four-star establishment. The historical aspect of the hotel was also criticized for being poorly represented, leaving visitors feeling more like they were in an old building rather than a place rich with history. Despite its renovation, the hotel was described as outdated and complicated, further fueling dissatisfaction with its four-star rating. Overall, the general consensus indicates that Antiq Palace does not justify its four-star status.
Historic
Located in the heart of Ljubljana, Antiq Palace - Historic Hotels of Europe is a beautifully renovated historic property that radiates the splendor of its 16th-century origins. Guests frequently praise the hotel's superb location amid the historic streets of the old city, making it extremely convenient for walking around and exploring the center. The building exudes old-world charm and its antique interior is full of character, setting it apart from more modern accommodations. The hotel's historic atmosphere and grandeur with its 500-year-old structure, offer a unique and nostalgic experience that some guests describe as akin to staying in a museum. Although opinions vary, the overall impression is one of staying in a charming, historic monument with a lot of old building charm.
No, Antiq Palace - Historic Hotels of Europe doesn't have any pool.
No, a spa isn't available at Antiq Palace - Historic Hotels of Europe.
Yes, Antiq Palace - Historic Hotels of Europe welcomes dogs.
Yes, parking facilities are available at Antiq Palace - Historic Hotels of Europe.
No, Antiq Palace - Historic Hotels of Europe doesn't have a gym.