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Summary of reviewsThe Best Western Premier Hotel de la Cite Royale in Loches has garnered acclaim for its exceptional blend of historic charm and modern comforts. Nestled conveniently in the heart of Loches, the hotel’s central location puts guests at arm's reach of significant attractions, including the historic castle and old town with the added benefit of ample free public parking. Visitors are particularly taken by the aesthetic appeal of staying in a beautifully renovated former courthouse, offering scenic views of the royal city from the terrace restaurant and bar.
Breakfast at the hotel receives widespread praise for its high quality and variety, featuring fresh local products and a beautifully arranged breakfast room that extends to a delightful terrace. Despite minor concerns over value and occasional staff attentiveness, guests overall find the breakfast experience satisfying and generous. The hotel’s restaurant also maintains high standards, delivering gourmet dishes that are both tasty and well-presented, in a cozy ambiance with friendly and professional service.
The rooms are frequently described as spacious, modern and tastefully decorated, equipped with luxurious amenities like connected mirrors and spacious showers. Families appreciate the well-designed family rooms that comfortably accommodate larger groups. Although some ground-floor and attic rooms have issues like noise and limited windows, the hotel’s overall room quality is verified by consistent cleanliness and attention to detail, which extends to the spotless spa and pool areas.
Staff at the hotel receive exceptional feedback for their friendliness and professionalism. The reception team is helpful and cheerful, contributing to a warm, welcoming atmosphere. While there are minor issues with the free WiFi connection, the overall positive experience provided by the staff often overshadows these drawbacks.
The hotel’s spa, despite its small size, offers a relaxing retreat with its warm pool, hammam and outdoor jacuzzi. Evening access hours and a well-maintained, classy ambiance make it a valued addition to the hotel’s amenities. The indoor pool is similarly praised for its cleanliness and tranquility, although some guests find it can get crowded at times.
Families particularly find the hotel appealing due to its variety of family-friendly amenities, comfortable rooms and welcoming staff demeanor. Activities like the spa and pool are highlighted as perfect for family relaxation and the dining options cater well to both adults and children.
Beds are another highlight, receiving accolades for their comfort and quality, greatly enhancing the overall sleeping experience. Guests frequently note that the quiet and well-insulated rooms contribute to a restful and relaxing stay.
Overall, the Best Western Premier Hotel de la Cite Royale stands out for its remarkable location, outstanding service, comfortable accommodations and wide range of amenities, making it a top choice for visitors to Loches.
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