Il Palmento Hotel Relais
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Summary of reviewsIl Palmento Hotel Relais, set in the enchanting hills of Apulia, offers guests a distinctive and serene retreat surrounded by olive trees and traditional trulli houses. The hotel's scenic and tranquil location provides the perfect escape for relaxation while also being strategically placed for exploring local attractions such as Alberobello, Locorotondo and Martina Franca. The well-maintained gardens, beautiful outdoor pool and peaceful park-like environment greatly contribute to the property’s captivating atmosphere.
Guests generally find the breakfast experience at Il Palmento Hotel Relais to be positive with a rich and varied buffet boasting both sweet and savory options. The breakfast area is admired for its lovely ambiance, enhancing the overall dining experience. However, some guests suggest increasing the variety, including more regional products and fresh seasonal fruits.
The hotel’s dining options extend to a sophisticated dinner experience known for its high-quality dishes and excellent service. Outdoor dining in the garden under romantic lighting adds to the atmosphere. Although the restaurant menu is somewhat limited, the authentic Apulian dishes are often praised. Despite some concerns about pricing and occasional dissatisfaction, the overall consensus is favorable.
Il Palmento Hotel Relais's accommodations, especially in the trulli-style houses, are described as spacious, clean and comfortable. Guests appreciate the well-maintained interiors and serene surroundings of the rooms, though there are occasional mentions of minor maintenance issues.
Cleanliness is a standout feature with guests frequently highlighting the impeccable state of both the rooms and common areas. The staff at Il Palmento Hotel Relais are consistently praised for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience.
While the WiFi services receive mixed reviews with some guests experiencing poor connectivity, the overall feedback is that improvements are needed. The hotel’s small but well-organized spa is appreciated despite some concerns about the cost and duration for spa use. The pool area is a key attraction, praised for its beauty and relaxing atmosphere despite some guests noting its relatively small size and occasional cleanliness concerns.
Families find the hotel largely accommodating with spacious rooms and specialized pools for young children, though improvements in the children's play areas are recommended. Beds receive mixed reviews; while some find them comfortable, others highlight issues with mattress quality and design.
While some aspects lead guests to feel Il Palmento Hotel Relais doesn’t quite meet five-star expectations, particularly in room furnishings and service quality, many still appreciate its luxury and charm. Overall, Il Palmento Hotel Relais offers a beautiful, relaxing escape with commendable staff, in a picturesque setting, making it a noteworthy destination in the heart of the Apulian countryside.
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Guests generally find the breakfast experience at Il Palmento Hotel Relais to be positive with a rich and varied buffet boasting both sweet and savory options. The breakfast area is admired for its lovely ambiance, enhancing the overall dining experience. However, some guests suggest increasing the variety, including more regional products and fresh seasonal fruits.
The hotel’s dining options extend to a sophisticated dinner experience known for its high-quality dishes and excellent service. Outdoor dining in the garden under romantic lighting adds to the atmosphere. Although the restaurant menu is somewhat limited, the authentic Apulian dishes are often praised. Despite some concerns about pricing and occasional dissatisfaction, the overall consensus is favorable.
Il Palmento Hotel Relais's accommodations, especially in the trulli-style houses, are described as spacious, clean and comfortable. Guests appreciate the well-maintained interiors and serene surroundings of the rooms, though there are occasional mentions of minor maintenance issues.
Cleanliness is a standout feature with guests frequently highlighting the impeccable state of both the rooms and common areas. The staff at Il Palmento Hotel Relais are consistently praised for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience.
While the WiFi services receive mixed reviews with some guests experiencing poor connectivity, the overall feedback is that improvements are needed. The hotel’s small but well-organized spa is appreciated despite some concerns about the cost and duration for spa use. The pool area is a key attraction, praised for its beauty and relaxing atmosphere despite some guests noting its relatively small size and occasional cleanliness concerns.
Families find the hotel largely accommodating with spacious rooms and specialized pools for young children, though improvements in the children's play areas are recommended. Beds receive mixed reviews; while some find them comfortable, others highlight issues with mattress quality and design.
While some aspects lead guests to feel Il Palmento Hotel Relais doesn’t quite meet five-star expectations, particularly in room furnishings and service quality, many still appreciate its luxury and charm. Overall, Il Palmento Hotel Relais offers a beautiful, relaxing escape with commendable staff, in a picturesque setting, making it a noteworthy destination in the heart of the Apulian countryside.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
About Il Palmento Hotel Relais
License: IT072025A100037882
Guest Reviews
Location
Strategically located, the hotel is perfect for exploring the region’s attractions, including the coastal areas and charming nearby villages such as Alberobello, Locorotondo and Martina Franca. The location offers a serene escape from the hustle and bustle, allowing guests to unwind in the calm, beautiful surroundings.
The hotel's facilities include a beautiful outdoor pool and well-maintained gardens, which contribute to the overall serene and captivating atmosphere. The breakfast area presents an extensive buffet, considered exceptional for Italy and adds to the delightful experience of staying at this beautiful and centrally located oasis. Whether seeking a quiet getaway or a base for regional excursions, Il Palmento Hotel Relais offers an exceptional and authentic stay in the heart of the Apulian countryside.
Breakfast
However, there are consistent observations about the lack of variation in the breakfast menu with some guests noting that it consists predominantly of cakes and sweet pastries. Several guests expressed a desire for more regional products, such as local cheese and salami and fresher items like seasonal fruits.
Quality appears to be generally high with many reviewers highlighting the excellence of the products and the helpfulness of the staff. The presence of a kind and attentive team, particularly noted with mentions of Marika at the reception, adds to the pleasant dining experience. Despite some minor criticisms about the uniformity and freshness of certain items, the breakfast at Il Palmento Hotel Relais is largely considered a positive aspect of the stay, contributing to a great overall vacation experience.
Dinner
The ambiance of dining outdoors in the garden under twinkling lights is noted as very romantic with friendly and professional waiters further enhancing the experience. Traditional Apulian dishes are a highlight, offering both authenticity and flavor, often deemed delicious by those who sampled it. Dining under the pergola appears to be a memorable experience, coupled with an inviting restaurant setting.
Half board options seem to be well-received, offering guests satisfying meals that are well-prepared. Some reviews highlight the good quality-to-price ratio of the dinners. Romantic settings and well-prepared dishes have led some to consider the hotel’s restaurant among the best they’ve encountered in their travels. Light lunch options by the pool are also appreciated, adding to the overall positive culinary experience.
However, while many reviews are positive, there are some mentions of the restaurant being somewhat expensive and in a few cases, the food was not up to some guests' expectations. Despite these occasional critiques, the general consensus leans towards a highly positive dining experience with the majority of guests leaving satisfied with the quality and service of the restaurant.
Rooms
The trulli architecture adds a unique touch, blending authenticity with comfort. The gardens are beautifully maintained and the hotel's surroundings are serene, enhancing the overall experience. Additionally, the heated pool and on-site restaurant receive commendations for their quality and ambiance.
However, a few guests noted areas for improvement, such as occasional maintenance issues and concerns with room heating and air conditioning. Despite these minor drawbacks, the consistent cleanliness and coziness of the rooms, coupled with the beautiful setting and helpful staff, make Il Palmento Hotel Relais a charming retreat.
Beds
Cleanliness
Staff
Honesty and integrity are also valued at Il Palmento, as exemplified by the staff who promptly returned forgotten jewelry to a guest. Other positive attributes include the team’s efficiency, knowledge and meticulous organizational skills.
Guests appreciate the warm and welcoming atmosphere created by the staff with many noting their proficiency in English and overall courteous demeanor. The hotel’s restaurant and breakfast offerings are also highlighted, further enhanced by the superb service provided by the team. The commitment to going above and beyond, including assisting guests in distressing situations such as being stuck in nearby areas, underscores the hotel’s dedication to exceptional hospitality.
Overall, the staff at Il Palmento Hotel Relais are lauded for their kindness, professionalism and genuine eagerness to help, significantly contributing to the hotel’s positive reputation.
Wi-Fi
Spa
Pool
Parking
Family
However, several aspects need improvement, particularly the children's play area, which has a broken swing and neglected playhouse. Another concern is the main pool's design, which has led to foot injuries. On a positive note, a special pool section with very little depth is available for babies and toddlers. Families traveling with very young children, such as a 25-day-old baby, also find the hotel accommodating.
In summary, while Il Palmento Hotel Relais has several strengths that make it ideal for families, attention to maintenance and safety in the children's areas and pool could greatly enhance the overall experience.
5 Star
Common critiques center on the outdated furnishings in the rooms and the overall standard of services, which many feel fall short of what a five-star hotel should provide. The lack of essential amenities, such as a shuttle service, also appears to be a point of contention.
Despite these issues, the hotel maintains an undeniable charm that some guests appreciate. Improving certain aspects, particularly the room furnishings and service quality, could help the establishment fully embody its five-star classification.
Luxury
Visitors appreciate the sheer uniqueness and elegance of the stay, often referring to the hotel as a pearl within the region. The ambiance is impressively luxurious, particularly around the pool area, although some have noted that while there are sufficient loungers, the comfort could be enhanced.
Despite the predominantly positive feedback, some find that the services do not entirely align with what they expect from a five-star establishment. A few guests mention that not all premium services were readily available, describing the amenities as minimal and the restaurant's pricing as not fully justified by the quality of the food presented.
Overall, the allure of Il Palmento lies in its stunning setting and the distinctive charm of the Trulli, making it a noteworthy destination for those seeking an exquisite experience, even though there may be areas needing fine-tuning to fully meet five-star standards.
Yes, Il Palmento Hotel Relais has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Il Palmento Hotel Relais.
No, Il Palmento Hotel Relais doesn't allow dogs.
Yes, parking facilities are available at Il Palmento Hotel Relais.
No, Il Palmento Hotel Relais doesn't have a gym.
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