Holiday Inn Express London Limehouse by IHG

London 51.51054200, -0.04354800 , 469 - 475 The Highway Road, Limehouse (Show on Map)
7.8
Good


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Summary of reviewsHoliday Inn Express London Limehouse by IHG, receives high praise for its strategic and convenient location. Situated near the DLR station, it offers easy access to central London, Canary Wharf and popular venues like Troxy theatre and the Excel and O2 venues. The hotel’s proximity to Limehouse Basin, various bars, restaurants and the River Thames adds to its appeal, making it an ideal base for both events and leisure activities. Although the surroundings are somewhat industrial, the overall accessibility and value for money offset this minor drawback.

The breakfast at the hotel is frequently commended for its variety and quality. Guests appreciate the hearty English breakfast, cereals, hot foods, fruits and vegetarian options, highlighting the generous portions and fresh ingredients. Despite occasional critiques about monotony and busy times, the majority find breakfast to be a great start to the day with a clean and organized dining area enhanced by friendly staff.

The rooms are another strong point, described as clean, comfortable and modern. Many appreciated the quiet environment and effective temperature regulation, ensuring a restful stay. While the family rooms can feel cramped for larger groups, they generally meet expectations for comfort and functionality. Some concerns about bed size and comfort, especially regarding sofa beds, were mentioned, but overall the bedding receives high marks for comfort.

Cleanliness throughout the hotel is routinely emphasized with many guests noting the fresh and spotless condition of rooms and common areas. This cleanliness, combined with daily fresh towels and well-maintained public spaces, contributes to a positive experience.

The staff at the hotel are consistently praised for their friendliness and helpfulness. Guests feel well taken care of by the warm and welcoming personnel, from reception to housekeeping. Specific staff members and managers are often singled out for their exceptional service, enhancing the overall guest experience.

WiFi service at the hotel generally receives positive feedback for being fast and dependable, although some guests experienced issues with connectivity and bandwidth during peak times.

For families, the hotel provides convenient and valuable accommodations. Family rooms, though on the smaller side, are clean and well-organized, providing a comfortable stay with practical amenities such as luggage storage and accommodating staff.

As a three-star hotel, Holiday Inn Express London Limehouse offers excellent value for money. Despite some noise from neighboring rooms and minor check-in issues, it stands out as a clean, reasonably priced option in central London.

For business travelers, the hotel's proximity to public transport, practical room designs with workspaces and budget-friendly rates make it a convenient choice for short work stays. While the industrial surroundings offer limited amenities, the location's benefits for both business and leisure travel are significant.

Overall, Holiday Inn Express London Limehouse by IHG, delivers a reliable and comfortable stay through its strategic location, commendable breakfast, clean rooms, friendly staff and good value for money.
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Categories
Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
Standard Twin Room with Free Hot Breakfast These air-conditioned rooms feature an en-suite bathroom with a power shower, a TV and tea/coffee making facilities.

Standard Double Room with Free Hot Breakfast These air-conditioned rooms feature an en suite bathroom, a TV and tea/coffee making facilities.

Standard Double Room with Single Sofa Bed and Free Hot Breakfast These air-conditioned rooms feature an en suite bathroom, a TV and tea/coffee making facilities. 1 child under the age of 12 is free of charge when sharing with 1 paying adult. There are safety concerns when using the sofa bed or the baby cot in the Family room, you will need to choose between having a baby cot for an infant or using the sofa bed for additional sleeping space. It's important to prioritize the safety of all occupants in the room, and the hotel is making sure they adhere to safety guidelines and regulations by not allowing both the baby cot and the sofa bed to be used together.

Standard Room with Free Hot Breakfast These air-conditioned rooms feature an en suite bathroom, a TV and tea/coffee making facilities.

Double Room with Free Hot Breakfast - Accessible These air-conditioned rooms feature an en suite bathroom, a TV and tea/coffee making facilities.

Guest Reviews
7.8
Good
Location
Holiday Inn Express London Limehouse by IHG, boasts a prime location that has garnered positive feedback from many guests. The hotel's proximity to the DLR station is a frequent highlight, making it a convenient choice for those traveling by rail. Many guests found it ideally situated for events at the Troxy theatre and appreciated its easy access to central London and Canary Wharf. The location is also praised for being quiet and comfortable, facilitating a restful night's sleep despite its closeness to major transport links.

For visitors attending gigs or events at the Troxy, this hotel is particularly appealing. Its closeness to Limehouse Basin, a range of bars, restaurants and the River Thames adds to its allure. Guests also mentioned the convenience of nearby parking and the benefit of being just outside the congestion charge zone.

Although some found the industrial surroundings less appealing, the overall value for money and the ease of accessing tourist attractions via public transport were significant positives. The location was also deemed excellent for those participating in events such as the London Marathon or visiting the Excel and O2 venues.

In summary, the Holiday Inn Express London Limehouse provides a strategically convenient base for visitors looking to explore London, attend events or simply enjoy a comfortable and well-connected stay.

Breakfast
Guests of the Holiday Inn Express London Limehouse consistently praised the variety and quality of the breakfast offerings. Many highlighted the good selection of options, noting the hearty English breakfast, cereals, hot foods, fruits and vegetarian alternatives like vegan sausages and milk substitutes. Some guests described the breakfast as amazing, outstanding and an absolute feast, emphasizing the generous portions and fresh ingredients. The breakfast area was also commended for being clean and well-organized.

However, there were occasional critiques. Some found the breakfast choices monotonous and felt that more variety was needed, especially for those with dietary restrictions or preferences, such as international guests who do not consume pork. A few guests mentioned that during busy times, the breakfast service could be chaotic and items would sometimes run out or be slow to replenish. Additionally, a handful found the food either overcooked or lacking in flavor.

Overall, while a small number of guests felt improvements could be made, the majority enjoyed the breakfast, appreciated the range of options and found it a great start to their day. The friendly and helpful staff added to the positive breakfast experience.

Rooms
Holiday Inn Express London Limehouse by IHG, offers clean, comfortable and modern rooms. Most guests highlighted the cleanliness and tidiness of the rooms with many describing them as spacious and well-presented. Bedding was widely appreciated as comfortable, although some mentioned the beds being smaller than expected. The rooms were often noted as quiet, ensuring a restful stay and the temperature regulation worked well for the majority, albeit with a few finding the rooms too warm.

The size of the rooms varies with several reviews indicating that family rooms can feel cramped for larger groups. However, for smaller parties or shorter stays, the rooms are sufficiently comfortable and functional. The decor was modern and appealing to many and facilities within the rooms met guests' needs efficiently.

Staff at the hotel received high praise for being friendly and helpful. The location was convenient for public transportation, particularly for accessing Limehouse via the DLR, though some pointed out a limited number of nearby dining options.

Overall, the hotel delivers good value for money with its exceptionally clean, comfortable and well-maintained rooms, making it a reliable choice for travelers visiting London.

Beds
At the Holiday Inn Express London Limehouse by IHG, guest reviews highlight that the beds are a standout feature. Descriptions often emphasize the high level of comfort with recurring mentions of very comfortable beds and bedding. Words like "comfy" and "super comfortable" are frequently used and some guests even claim it was the most comfortable bed they've ever slept in. The spacious double beds receive positive remarks, making them a suitable choice for families.

However, there are a few notes of caution. Some guests found the beds to be on the smaller side, especially for tall individuals or couples sharing a queen-sized bed. The comfort of the sofa beds was also called into question by several reviewers, who found them lumpy and not suitable for a good night's rest. A few isolated comments pointed out that the pillows and mattresses might not meet everyone's comfort preferences.

Despite these occasional drawbacks, the overall consensus is that the beds at this hotel provide a restful and comfortable sleep experience, greatly contributing to the quality of the stay.

Cleanliness
Holiday Inn Express London Limehouse by IHG, garners strong praise for its cleanliness from guests. Many reviewers consistently emphasize the exceptionally clean and fresh environment throughout the hotel. The rooms, described as very clean and tidy, are highlighted as a key positive aspect. Housekeeping efforts are apparent with rooms and common areas maintaining a spotless condition. Guests note both the hotel's clean facilities and the cleanliness of specific areas such as the breakfast area and reception.

Despite occasional comments on small or slightly tired bathrooms, the overall impression of the cleanliness is overwhelmingly positive. Staff members are frequently mentioned as friendly and helpful, contributing to a clean and welcoming atmosphere. The hotel's cleanliness is not limited to the rooms alone but extends to providing fresh towels daily and well-maintained public areas.

Overall, the clean environment, combined with friendly staff and good value for money, leaves a positive impression on guests.

Staff
The staff at Holiday Inn Express London Limehouse by IHG, consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the warm and welcoming nature of the personnel, highlighting how they felt well taken care of throughout their stay. The reception staff, breakfast team and housekeeping are all noted for their courteous and professional demeanor. Specific staff members, such as Normann and Frank, are singled out for their exceptional service.

The general and night managers are also commended for their accommodating and attentive support. Check-in is described as smooth and efficient with staff providing comprehensive information and assistance.

Several reviews emphasize the professional and approachable attitude of the staff, who go out of their way to ensure a pleasant experience, even though some guests note the occasional understaffing. Overall, the combination of friendly service and professionalism contributes significantly to a positive and enjoyable stay at the hotel.

Wi-Fi
The Holiday Inn Express London Limehouse by IHG, generally receives positive feedback from guests regarding its WiFi service. Many guests praised the WiFi for being fast, dependable and providing an excellent internet connection, complimenting the quick and consistent speeds. However, some reviews also highlighted issues with the WiFi, such as very poor connectivity, low bandwidth in the evenings and difficulty in handling tasks requiring substantial bandwidth like audio calls. While the WiFi service has mixed opinions, its availability alongside other amenities like complimentary breakfast and helpful staff and good transport links, makes it a convenient choice for travelers.

Family
The Holiday Inn Express London Limehouse by IHG, offers a range of accommodation options tailored for family stays. It features family rooms that are considered ideal for short visits due to their convenient amenities and good value for money, especially with breakfast included. Guests noted the friendly and welcoming staff, who go above and beyond to cater to families by providing essentials like luggage storage and accommodating room placement requests for those with young children.

However, multiple reviewers mentioned that the family rooms tend to be on the smaller side, which can feel cramped when housing families, particularly those with four members. Despite the coziness, the rooms were described as clean and tidy with a comfortable stay for families. Some arrangements, like the convertible sofa beds, were seen as suitable but could be improved to enhance comfort.

The location of the hotel is also appreciated for its proximity to various attractions and essential services, making it convenient for family trips. Overall, while the room sizes may not be perfect, the welcoming atmosphere and practical amenities make it a viable option for families visiting London for a few days.

3 Star
Holiday Inn Express London Limehouse by IHG, offers excellent value for money, particularly for a central London location. Many guests find it to be an ideal choice for short stays and appreciate its proximity to attractions like the Troxy. The hotel is praised for being clean and reasonably priced, often considered among the better options for its price range.

Although the breakfast offers a basic array of choices, it adequately meets the expectations for a three-star hotel. Despite some minor issues such as noise from neighboring rooms and a somewhat unwelcoming check-in experience for some, the overall impression remains positive. The staff generally receive favorable mentions for their friendliness and while the hotel may appear in need of refurbishment, it still provides a satisfactory and comfortable stay.

Given its good location and reasonable rates, Holiday Inn Express London Limehouse stands out as a decent and reliable option for travelers seeking good value accommodation.

Business
The Holiday Inn Express London Limehouse by IHG, offers an excellent option for business travelers seeking convenience and comfort. Its great location provides easy connections to central London via the DLR, making it a practical choice for those needing to commute quickly for work. The rooms are well-designed with desks large enough to accommodate remote working efficiently, making it ideal for those on short business stays. Guests also find it a valuable extension for events or short-term stays on a budget with reasonably priced parking and attractive rates. While the surrounding area is a bit industrial with limited amenities, the hotel's proximity to central London and key offices still makes it a favorable option for work-related travel. Additionally, it serves well as a base for tourism, allowing flexibility between business and leisure.


No, Holiday Inn Express London Limehouse by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express London Limehouse by IHG.

No, Holiday Inn Express London Limehouse by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express London Limehouse by IHG.

No, Holiday Inn Express London Limehouse by IHG doesn't have a gym.

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