London Marriott Hotel Park Lane
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Summary of reviewsThe London Marriott Hotel Park Lane presents an attractive proposition for travelers, highlighted by its prime location, dedication to cleanliness and exceptional service. Occupying a vibrant and safe neighborhood near Oxford Street and Hyde Park, the hotel offers convenient access to public transport, shops, restaurants and various attractions. Most guests commend the strategic location, which facilitates an effortless exploration of the city.
The hotel's staff consistently earn high praise for their friendliness, warmth and professionalism, contributing to a welcoming and homely atmosphere. Many reviews emphasize the exceptional hospitality, well-trained demeanor and cooperative nature of the reception and concierge teams, enhancing the guest experience significantly.
In terms of rooms, guests frequently note the spaciousness, comfort and cleanliness. The rooms are often described as well-kept, modern and inviting with comfortable beds and excellent views. However, there have been some inconsistencies with a few guests receiving smaller rooms than expected and occasional issues with water pressure, outdated decor and odors.
Regarding breakfast, the service receives mixed feedback. While many appreciate the tasteful and abundant à la carte selection, especially commending staff like Vivian at the Lanes Restaurant, others find the breakfast ordinary with slow service and limited menu options. Despite the critiques, the excellent presentation and lovely interior often make the breakfast experience enjoyable.
Cleanliness throughout the hotel is generally lauded with high standards contributing to a feeling of safety and comfort. The pool area, though described as small and closing early by some, is widely appreciated for its peaceful ambiance and excellent layout, complemented by a steam room.
The comfortable beds are a significant highlight, frequently described as very comfy and super comfortable, although a few guests found the mattresses hard. Overall, the beds, along with the pool and the friendly staff, contribute to a restful and enjoyable stay.
Combining a superb location, luxurious atmosphere, high cleanliness standards and exceptional staff, the London Marriott Hotel Park Lane stands out as a favored choice for those seeking both comfort and convenience in London.
Categories
The hotel's staff consistently earn high praise for their friendliness, warmth and professionalism, contributing to a welcoming and homely atmosphere. Many reviews emphasize the exceptional hospitality, well-trained demeanor and cooperative nature of the reception and concierge teams, enhancing the guest experience significantly.
In terms of rooms, guests frequently note the spaciousness, comfort and cleanliness. The rooms are often described as well-kept, modern and inviting with comfortable beds and excellent views. However, there have been some inconsistencies with a few guests receiving smaller rooms than expected and occasional issues with water pressure, outdated decor and odors.
Regarding breakfast, the service receives mixed feedback. While many appreciate the tasteful and abundant à la carte selection, especially commending staff like Vivian at the Lanes Restaurant, others find the breakfast ordinary with slow service and limited menu options. Despite the critiques, the excellent presentation and lovely interior often make the breakfast experience enjoyable.
Cleanliness throughout the hotel is generally lauded with high standards contributing to a feeling of safety and comfort. The pool area, though described as small and closing early by some, is widely appreciated for its peaceful ambiance and excellent layout, complemented by a steam room.
The comfortable beds are a significant highlight, frequently described as very comfy and super comfortable, although a few guests found the mattresses hard. Overall, the beds, along with the pool and the friendly staff, contribute to a restful and enjoyable stay.
Combining a superb location, luxurious atmosphere, high cleanliness standards and exceptional staff, the London Marriott Hotel Park Lane stands out as a favored choice for those seeking both comfort and convenience in London.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Indoor pool(s)
Heated pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Fitness area
Spa services:
Facial treatments
Body treatments
Answers last updated according to the official website.
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in a prime spot in London, the London Marriott Hotel Park Lane boasts an enviable location that appeals to travelers seeking convenience and proximity to key attractions. Situated close to the bustling Oxford Street and serene Hyde Park, the hotel's placement is touted as nothing short of perfect by many guests. The area is described as vibrant and safe with excellent connectivity to public transport, including an underground station right outside the hotel's doors, making it easy to explore the city.
Guests frequently commend the hotel's strategic location which allows them to effortlessly access shops, restaurants and various activities. The convenience of being in a well-connected and lively area is a consistent highlight across reviews. Moreover, the neighborhood's cleanliness and safety add to the overall positive experience, making it an ideal choice for those keen on combining leisure and ease of access in their travel plans.
In addition to the superb location, the hotel's staff and services do not go unnoticed. Visitors often speak highly of the friendly and professional staff, enhancing the welcoming atmosphere of the hotel. The combination of an amazing location, excellent service and well-maintained facilities makes London Marriott Hotel Park Lane a preferred choice for many travelers seeking both comfort and convenience in the heart of London.
The breakfast experience at London Marriott Hotel Park Lane offers a range of opinions from guests. Many praise the breakfast as excellent, showcasing a tasty and abundant à la carte selection. The quality and selection, as well as the excellent service provided, particularly by staff such as Vivian in the Lanes Restaurant, are often highlighted as standout aspects. Guests appreciate the presentation and the lovely interior of the dining area with some noting the pleasant views from their tables.
However, there are also notable criticisms. Some guests found the breakfast to be ordinary or not worth the additional cost. Specific issues included slow service, limited menu options and the absence of certain breakfast staples like fruit, cereal and juice. There were complaints about the quality of items like poached eggs, which, in some cases, arrived overcooked after a long wait.
Overall, while the breakfast service receives praise for its quality and presentation in many instances, there is feedback suggesting room for improvement in efficiency and menu variety.
London Marriott Hotel Park Lane offers a mixed bag when it comes to room experiences, but there are several consistent positives noteworthy for potential guests. The rooms are generally highlighted for their spaciousness and comfort with many reviewers appreciating the larger than expected size, particularly noting the excellent views of Hyde Park and proximity to Oxford Street. Cleanliness is another strong point with many guests commenting on the well-kept and modern appearance of their rooms. The comfortable beds and good storage further add to the pleasant stay, making the rooms inviting and practical.
However, some reviews indicate discrepancies in room sizes with a few guests being assigned smaller rooms than anticipated, leading to a sense of inconsistency. Issues such as poor water pressure in showers, outdated decor and occasional bad odors have also been mentioned. Despite these setbacks, the friendly and helpful staff contribute positively to the overall experience, potentially offsetting some of the room-related shortcomings. For those expecting an exclusive experience, the executive room with lounge access may not meet expectations.
Overall, London Marriott Hotel Park Lane seems to provide generally comfortable and spacious accommodations, but attention to detail and room allocation could make a significant difference in guest satisfaction.
Guests at the London Marriott Hotel Park Lane consistently highlighted the comfort of the beds. Many reviews pointed out that the beds and pillows were great with descriptions like very comfy and super comfortable appearing frequently. While there were a few mentions of hard and uncomfortable mattresses, the overwhelming sentiment was positive, emphasizing comfortable bedding. Guests appreciated the spacious and comfortable rooms, enhanced by the lovely and helpful staff and additional amenities like the pool. Overall, the beds contribute significantly to a restful stay at this hotel.
The London Marriott Hotel Park Lane generally garners praise for its cleanliness. Guests frequently describe the rooms as exceptionally clean with high-quality clean furniture and well-maintained washrooms. The cleanliness throughout the establishment is often highlighted as outstanding, contributing to a feeling of comfort and safety. Guests appreciate the clean, fresh and beautifully decorated rooms, alongside the spaciousness. Although some mention occasional lapses where rooms weren't cleaned daily or the level of cleanliness didn't meet their expectations, the majority find the hotel's cleanliness top-notch. The hotel’s luxurious atmosphere and its high cleanliness standards combine to make it a favorable choice for travelers.
The reviews of the London Marriott Hotel Park Lane highlight the exceptional quality of the staff, who consistently receive praise for their friendliness, warmth and attentiveness. Guests frequently cite the staff as amazing, treating them like royalty and providing helpful suggestions and guidance. The reception and concierge teams are particularly noted for their cooperative and cheerful service with several reviews mentioning how incredibly polite and charming they are. The concierge staff are described as the best ever encountered and the entire team is commended for being cooperative and well-trained.
Despite a few mentions of the staff tolerating poor behavior and not always meeting high expectations, the overwhelming sentiment is one of satisfaction. The staff in the leisure club showed concern for guest well-being and the butlers, as well as the rest of the staff, are recognized for their friendliness and helpfulness at all times.
The hotel's atmosphere, complemented by its accommodating and welcoming staff, makes it a place that resembles a home for many guests. This is further emphasized by the exceptional hospitality, warm reception and secure environment provided by the staff. Overall, reviewers have experienced a high level of service with the staff being described as some of the best they have ever met.
The London Marriott Hotel Park Lane offers a delightful pool experience with guests frequently noting the pool's excellence and appealing layout. Descriptions such as stunning, magnificent and wonderful indicate a high level of satisfaction. The pool area, complemented by a steam room, is often appreciated for its peaceful ambiance. Although some reviews mention the pool being small and closing early, the overall sentiment remains positive, emphasizing the quality and enjoyment of the pool amenities and the inviting atmosphere of the swimming facilities.
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Location
Guests frequently commend the hotel's strategic location which allows them to effortlessly access shops, restaurants and various activities. The convenience of being in a well-connected and lively area is a consistent highlight across reviews. Moreover, the neighborhood's cleanliness and safety add to the overall positive experience, making it an ideal choice for those keen on combining leisure and ease of access in their travel plans.
In addition to the superb location, the hotel's staff and services do not go unnoticed. Visitors often speak highly of the friendly and professional staff, enhancing the welcoming atmosphere of the hotel. The combination of an amazing location, excellent service and well-maintained facilities makes London Marriott Hotel Park Lane a preferred choice for many travelers seeking both comfort and convenience in the heart of London.
Breakfast
However, there are also notable criticisms. Some guests found the breakfast to be ordinary or not worth the additional cost. Specific issues included slow service, limited menu options and the absence of certain breakfast staples like fruit, cereal and juice. There were complaints about the quality of items like poached eggs, which, in some cases, arrived overcooked after a long wait.
Overall, while the breakfast service receives praise for its quality and presentation in many instances, there is feedback suggesting room for improvement in efficiency and menu variety.
Rooms
However, some reviews indicate discrepancies in room sizes with a few guests being assigned smaller rooms than anticipated, leading to a sense of inconsistency. Issues such as poor water pressure in showers, outdated decor and occasional bad odors have also been mentioned. Despite these setbacks, the friendly and helpful staff contribute positively to the overall experience, potentially offsetting some of the room-related shortcomings. For those expecting an exclusive experience, the executive room with lounge access may not meet expectations.
Overall, London Marriott Hotel Park Lane seems to provide generally comfortable and spacious accommodations, but attention to detail and room allocation could make a significant difference in guest satisfaction.
Beds
Cleanliness
Staff
Despite a few mentions of the staff tolerating poor behavior and not always meeting high expectations, the overwhelming sentiment is one of satisfaction. The staff in the leisure club showed concern for guest well-being and the butlers, as well as the rest of the staff, are recognized for their friendliness and helpfulness at all times.
The hotel's atmosphere, complemented by its accommodating and welcoming staff, makes it a place that resembles a home for many guests. This is further emphasized by the exceptional hospitality, warm reception and secure environment provided by the staff. Overall, reviewers have experienced a high level of service with the staff being described as some of the best they have ever met.
Pool
Yes, London Marriott Hotel Park Lane has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at London Marriott Hotel Park Lane. For more information, read the answers to the Spa questionnaire
No, London Marriott Hotel Park Lane doesn't allow dogs.
No, parking facilities aren't available at London Marriott Hotel Park Lane.
Yes, London Marriott Hotel Park Lane has a gym.
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