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Summary of reviewsThe London Marriott Maida Vale receives high praise across multiple aspects, making it a well-regarded choice for travelers. Its favorable location in a peaceful, residential area offers excellent connectivity to central London and key attractions via reliable public transportation. Guests appreciate the serenity of the neighborhood combined with the convenience of nearby shops, restaurants and supermarkets. This makes it an ideal base for exploring the city while enjoying a calm retreat.
Breakfast at the hotel is consistently praised for its delicious variety and excellent quality, featuring highlights like made-to-order omelets in a well-lit dining area. Though expensive for some, the overall satisfaction with the breakfast experience is notable. Dinner, on the other hand, receives mixed reviews. While some guests enjoy the quality and atmosphere of Carluccio's restaurant, others mention limited menus, high prices and service inconsistencies.
Rooms at the hotel are highly commended for their cleanliness, space and comfort. Guests find the accommodations spacious, modern and well-maintained with comfortable beds and quality amenities adding to the overall positive experience. Housekeeping staff are particularly praised for maintaining high cleanliness standards throughout the hotel.
The staff at London Marriott Maida Vale are described as friendly, helpful and professional, significantly enhancing the guest experience. Specific staff members are often singled out for their exceptional service, contributing to the welcoming and efficient environment.
WiFi experiences are varied; while the connectivity works well in common areas, the lack of complimentary Wi-Fi in rooms for non-members is a frequent complaint. Additionally, some guests find the process confusing and plagued by occasional poor connection quality.
The hotel's pool, located in a nearby health club, presents a mixed bag of experiences. Although some enjoy the additional amenities like the sauna and steam room, others criticize the pool's maintenance, limited hours and the inconvenience of it being offsite.
Parking at the hotel is also mixed with some guests appreciating the secure, convenient options, while others find the costs high and pre-booking essential to avoid issues.
The hotel is considered family-friendly, offering spacious family rooms, baby cots and a welcoming atmosphere. However, the pool's accessibility can be limiting for families with children wanting to swim in the evening.
The hotel's location also provides a balanced blend of tranquility and nearby nightlife with local pubs close by adding to the convenience for guests seeking casual evening entertainment.
In summary, the London Marriott Maida Vale stands out for its serene yet accessible location, clean and comfortable rooms and friendly, helpful staff. While areas like WiFi access and dining services could see improvements, the overall experience remains positive, making it a solid choice for travelers looking for a laid-back yet well-connected stay in London. Show more
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Hotel Taking Steps Towards Sustainability
London Marriott Maida Vale showcases an unwavering commitment to environmental stewardship. The hotel proudly carries the Green Globe Certification, a testament to its responsible environmental practices. It is transparent about its impact, with a carbon footprint of 18.3 kg per room night and a water footprint of 309.09 liters per room night. These figures underline the hotel's commitment to monitoring and minimizing its environmental impact.
The hotel's commitment to sustainability is also evident in its guest room recycling program. By offering this service, London Marriott Maida Vale encourages guests to participate in eco-friendly practices, supporting the conservation of resources and the reduction of landfill waste. This is a clear demonstration of how sustainability is seamlessly woven into the guest experience at London Marriott Maida Vale.
Certifications:
Green Key (greenkey.global)
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Hotel with Pool Lap Lanes
The London Marriott Maida Vale has partnered with Bannatyne's, a comprehensive leisure complex located adjacent to the hotel, providing guests with complimentary access. Visitors are welcomed into a world of well-rounded wellness that extends beyond the usual hotel amenities, offering an array of extensive fitness facilities, a sauna, and a steam room.
But the highlight for many will be the indoor swimming pool, equipped with designated lap lanes. Ideal for both vigorous workout sessions or leisurely swimming, the pool offers a brilliant way to engage in physical activity or to unwind. Complimentary towels are available for guests' convenience, and the pool is heated to ensure comfort for swimmers year-round. This luxurious touch of warmth elevates the swimming experience, adding a sense of lavish relaxation to every dip.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe Room with Two Double BedsThis room has 2 double beds, Apple entertainment system and a large flat-screen TV.
When booking a "breakfast included" rate, room includes breakfast for 2 adults and 2 children under 5 years of age.
Deluxe King RoomThese bedrooms features luxury mattresses and bedding, a large flat-screen TV, air cooling system, WiFi and a range of built in power sockets.
Executive King Room with Executive Lounge AccessIn this room you can enjoy complimentary bottled water, fresh fruit and access to the Executive Lounge which offers a continental breakfast, hors d'oeuvres, desserts and alcoholic/non-alcoholic beverages.
The room has a king-size bed, as well as upgraded amenities including designer footstool, bathrobes, slippers, and Apple TV.
When booking a "breakfast included" rate, room includes breakfast for 2 adults and 2 children under 5 years of age.
Junior Suite with Lounge AccessThis suite features a master bedroom, a large bathroom, a separate living room and a fully-equipped kitchen. The living room contains a fold-out sofa bed.
The room also has access to the Executive Lounge that offers complimentary breakfast.
When booking a "breakfast included" rate, room includes breakfast for 2 adults and 2 children under 5 years of age.
Executive Room with Two Double Beds and Executive Lounge AccessIn this room you can enjoy complimentary bottled water, fresh fruit and access to the Executive Lounge. The room has a king-size bed, a footstool, bathrobes, slippers and Apple TV.
When booking a "breakfast included" rate, room includes breakfast for 2 adults and 2 children under 5 years of age.
Presidential Suite with Executive Lounge AccessWith a separate living/dining area and executive lounge access, this presidential suite features air-conditioning, complimentary bottled water, tea/coffee making facilities and a kitchenette with fridge, oven, microwave and dishwasher. This suite also features a flat-screen TV with cable channels, ironing facilities and an en-suite bathroom with bath, shower and bathrobe with slippers.
Superior Deluxe King Room - High FloorOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Two-Bedroom Presidential SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as city views.
Three-Bedroom Presidential SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as city views.
Guest Reviews
8.2
Very Good
Location
London Marriott Maida Vale enjoys a favorable location that is consistently praised by guests for its convenience and accessibility. Nestled in a peaceful, residential area, the hotel offers a calm retreat away from the hustle and bustle of central London. Despite being slightly off-center, the hotel is superbly connected to key areas via public transportation, including several bus stops and metro stations—namely Kilburn Park, just a few minutes' walk away. This makes reaching popular destinations like Wembley Stadium, Oxford Circus and central London's tourist attractions straightforward and convenient.
Transport links are noted to be plentiful and reliable with buses and the Bakerloo Line providing easy commutes. The proximity to various shops, restaurants and supermarkets further adds to the hotel's appeal, giving guests plenty of options for dining and convenience shopping. The area also offers good access to sights and events in North and Central London, including St John's Wood and attractions like Lords Cricket Ground.
For those planning visits to Warner Brothers Studios or events at Wembley, the location is particularly advantageous. However, the area has mixed reviews regarding its ambiance with some guests noting that while it is generally tranquil and safe, pockets of the neighborhood can feel less pleasant.
Overall, the London Marriott Maida Vale is highly regarded for offering a serene location with excellent connectivity, making it a solid base for exploring both local neighborhoods and central London. The hotel's proximity to transport links and everyday conveniences, combined with its peaceful surroundings, provides a balanced experience for travelers looking for a more laid-back yet accessible stay in the city.
Breakfast
Breakfast at the London Marriott Maida Vale receives overwhelmingly positive feedback from guests. Consistently described as great, delicious and fantastic, the morning meal boasts a wide variety of options, catering to diverse tastes with both sweet and savory offerings. Guests appreciate the abundant, fresh food, including made-to-order omelets. The breakfast has been praised for its excellent quality and completeness with particular highlights being the delicious omelets and the vibrant, well-lit dining area.
While many find the breakfast good value for money, some reviews indicate that the breakfast can be expensive with prices around £16-20 per person. A few guests noted elements like the coffee machine not working and a lack of pancake or waffle options as minor drawbacks. Some also mentioned the monotonous hot dishes and occasional cold food as areas for improvement.
Despite these minor issues, the overall sentiment is that the breakfast service is rich and varied with generous portions and a comprehensive buffet that leaves guests satisfied and prepared for their day.
Dinner
Guests' reviews of dinner at the London Marriott Maida Vale paint a mixed picture. On the positive side, many found Carluccio's restaurant to offer very good food, describing their evening meals as delicious with good portions and high-quality dishes at reasonable prices. Rich breakfasts and great dinner options with great value for money also stood out to diners. The restaurant's pleasant atmosphere, including a Christmassy ambiance during the holiday season and good food options contributed to enjoyable dining experiences for some.
However, there were also a notable number of critiques. The restaurant was described as expensive by several guests with some feeling the portions did not justify the price. Complaints included limited menus, poor service and meals that were deemed mediocre or even dreadful. Diners found issues such as cold pasta, small portions and orders being incorrectly handled. The restaurant's schedule limited flexibility, closing at 10 PM and opening late, leaving guests sometimes seeking snacks elsewhere. Overall, while the dining experience had its highlights, consistency in food quality and service seemed to be areas in need of improvement.
Rooms
The rooms at London Marriott Maida Vale have garnered substantial praise for their cleanliness, space and comfort. Guests frequently highlighted the sizeable nature of the rooms, often noting that they are more spacious than typical London hotels. Families particularly appreciated the ample room provided in family suites, which comfortably accommodated their needs. Modern decor and well-maintained facilities added to the overall positive experience. Comfortable beds and high-quality linens, along with well-appointed amenities such as air conditioning, tea and coffee facilities and clean, tidy bathrooms, also received commendations. Despite a few minor issues with lighting and occasional dust, the majority of reviewers were satisfied with the room conditions, calling attention to the quiet, peaceful environment and the excellent upkeep by the housekeeping staff. Overall, the rooms at London Marriott Maida Vale were deemed comfortable, stylish and suitable for a range of visitors.
Beds
London Marriott Maida Vale consistently impresses guests with its exceptionally comfortable beds. Visitors have frequently highlighted the coziness and ample size of the beds, describing them as extremely comfortable, large and even luxurious. The bedding also garners positive remarks with guests appreciating its quality and cleanliness.
From soft and cozy to fim and supportive, the variety in bedding options seems to cater to a wide range of preferences, ensuring a restful night's sleep for many. However, feedback also indicates a few inconsistencies, such as occasional small bed sizes and bedding that was not as clean as hoped for. Some guests noted that certain mattresses felt too soft or showed signs of wear, such as dented or sunken areas.
Despite these minor drawbacks, the overall sentiment is that the beds and bedding at London Marriott Maida Vale contribute significantly to a very comfortable stay with many guests enjoying a pleasant night's sleep.
Cleanliness
The London Marriott Maida Vale is consistently praised for its excellent cleanliness standards. Many guests highlight the hotel’s well-maintained and spotless rooms, describing them as very clean, spacious and comfortable. The rooms and bathrooms are noted for their modern and contemporary design, always appearing neat and tidy. Housekeeping services receive commendations for their daily cleaning with regular freshening up and provision of fresh towels. Though there are minor criticisms regarding the occasional delay in room cleaning and some specific areas like carpets and grouting needing more attention, the overall impression is overwhelmingly positive. The common areas, including the hotel’s reception and bathrooms, are equally lauded for their cleanliness. With its clean, well-managed spaces and a commitment to maintaining high hygiene standards, the hotel offers a pleasant and comfortable stay.
Staff
The London Marriott Maida Vale is highly praised for its exceptional staff. Guests consistently mention the friendliness and helpfulness of the team, emphasizing their professionalism and kindness. The front desk and reception staff receive particular commendation for being welcoming, polite and efficient. Many guests have noted specific individuals, such as Baha, Salvatore, Hicham and Leanne, who went above and beyond to assist them.
The staff at the hotel are not only friendly but also attentive and accommodating, handling requests promptly and providing excellent customer service. The cleaning staff and food servers also receive positive mentions for their courteous service and attention to detail. Even with occasional remarks about some staff being busy or preoccupied, the overwhelming sentiment is that of a dedicated and hospitable team.
Overall, the London Marriott Maida Vale stands out for its warm and professional staff who significantly enhance the guest experience with their consistent courtesy and helpfulness.
Wi-Fi
The WiFi experience at London Marriott Maida Vale seems to be a mixed bag based on guest reviews. Some positive notes mention that Wi-Fi was always working and available throughout the hotel and for some guests, free internet in the room was accessible. Members often enjoy complimentary Wi-Fi and in certain instances, guests were provided with Wi-Fi even if they weren't members.
However, many reviews highlight different issues with the Wi-Fi service. A recurring theme is that Wi-Fi is not complimentary in the rooms for non-members, which often leads to unexpected charges. Guests frequently mentioned having to pay £7 for Wi-Fi and some found the setup page for free internet confusing. There were also complaints about WiFi outages, poor connection quality and lack of clear support for internet access. Secure Wi-Fi requires an additional fee, which some found inconvenient and frustrating. Despite some praise for the reliability of Wi-Fi in common areas, overall feedback points to a need for more accessible and user-friendly internet services throughout the hotel.
Pool
The pool associated with the London Marriott Maida Vale has left varying impressions among its guests. One of the key takeaways is that the pool is not located within the hotel itself but rather in a nearby health club, approximately a three-minute walk away. This arrangement means that access to the pool is subject to the health club's membership rules and children are only allowed to use the pool until 6pm.
While some reviews highlighted the enjoyment of the pool facilities, particularly noting the presence of a sauna, steam room and a 15-meter pool, others pointed out significant drawbacks. Issues such as limited hours, poor maintenance and cleanliness were commonly mentioned with remarks describing the water quality as subpar and the environment as worn and dark.
The fact that the pool is shared with a neighboring building and is not automatically included in the stay's price further added to some guests' dissatisfaction. Though the outdoor and offsite location of the pool was a frustration for some, there were positive notes about the offerings when it comes to the facilities for children, indicating that kids seemed to enjoy their time there.
Overall, while the pool might add some value for those who prioritize having access to such amenities, the distance from the main hotel and concerns over cleanliness mean it may not meet everyone's expectations.
Parking
Visitors to the London Marriott Maida Vale have shared mixed experiences regarding the hotel's parking facilities. On the positive side, secure and convenient parking can be found on-site and underground, which guests appreciate for its accessibility and added security. Some reviews note that pre-booking through apps like JustPark or Go Park can help ensure a parking spot, potentially avoiding confusion or stress upon arrival. There is also mention of free street parking available on weekends, which is beneficial for guests looking to save on costs.
However, guests flagged some concerns about the cost of parking with standard fees being notably high—up to £50 per day. For those who didn’t pre-book, the parking charges were seen as especially steep. A few visitors also mentioned the difficulty in finding a parking space, confusion over bay numbers and the need for additional deposits to secure a spot. Some encountered misleading information on the hotel’s website regarding parking availability, advising future guests to secure their space in advance. Despite the additional fees and occasional confusion, the general consensus is that the secure parking options, though costly, were worth the convenience.
Family
The London Marriott Maida Vale is well-regarded for its family-friendly accommodations and service. Families find the spacious family rooms comfortable and ideal for short vacations or getaways. The rooms are particularly noted for their size with some featuring two double beds which comfortably accommodate a family of four. For those traveling with infants, baby cots are available.
The hotel's atmosphere is pleasant and inviting for families with staff going out of their way to arrange special celebrations, making guests feel welcomed. Many visitors appreciate the cozy environment and the family-friendly staff, who are particularly accommodating to young children.
The location of the hotel is suitable for families and there are good facilities including a pool, though accessibility for all family members can be an issue. Additionally, the hotel offers conveniences such as kids' menus in the onsite restaurant.
Overall, the London Marriott Maida Vale provides an accommodating and enjoyable experience for families, making it a preferred choice for family trips.
Nightlife
The London Marriott Maida Vale is well-situated for those seeking both tranquility and vibrant nightlife. Guests highlight the convenience of local pubs, including one directly opposite the hotel and another within walking distance, The Old Bell. The area offers a lively atmosphere, ideal for enjoying nearby nightlife venues. While the surroundings are described as quiet and suitable for family trips, some guests note a few sketchy characters in the neighborhood. Overall, the hotel's location provides a balanced mix of peacefulness and accessibility to lively entertainment options.
4 Star
The London Marriott Maida Vale showcases solid four-star facilities that combine comfort and convenience. Positioned close to the subway, it provides easy access to tourist attractions and public transportation, making it a practical choice for exploring London. Guests frequently highlight the cleanliness, comfort and location as top attributes, describing the hotel as clean, comfortable and offering good value for a four-star establishment.
The hotel delivers high-quality rooms and food service that meet the expected standards of a four-star hotel, contributing to an overall good standard of stay. Visitors appreciate that as a Marriott, the hotel generally aligns with what one would expect from this well-known brand. However, some guests felt that certain aspects did not fully live up to four-star expectations, such as housekeeping, while others believed it offers excellent four-star luxury. The general consensus is that the hotel provides a good and comfortable stay, solidifying its position as a reputable four-star hotel.
Business
London Marriott Maida Vale is well-equipped to cater to the needs of business travelers. The hotel features conference rooms and a business center, making it a suitable choice for hosting business conferences and meetings. Guests have utilized these facilities for various professional purposes, including private Zoom meeting calls and medical board exams. While the hotel itself is recognized as a business hotel, some guests noted the lack of complementary Wi-Fi in the rooms for non-members and expressed a desire for in-room desks to facilitate business work. Despite the rushed checkout process experienced by a few, the overall feedback highlights the convenience and adequacy of the hotel's offerings for business trips and conferences.
Accessible
The reviews indicate that the London Marriott Maida Vale is well-regarded for its accessibility features. Guests frequently mentioned the hotel's suitability for wheelchair users, noting the easy wheelchair access and the convenience of having accessible rooms designed for reduced mobility. The showers in the accessible rooms were considered decent and the overall infrastructure, including elevator access to rooms, facilitated a comfortable stay for individuals with mobility issues. The hotel's location is also advantageous with a nearby subway, supermarket and various restaurants, making it easy for guests with disabilities to navigate the area. While the accessibility features are generally highly praised, there was a minor issue where one guest did not receive the disabled room they had requested. Overall, the London Marriott Maida Vale is highly recommended for its comprehensive accessibility accommodations.
Heated Pool
The London Marriott Maida Vale offers access to a heated pool that guests can enjoy, although it is located at a fitness center separate from the hotel. This setup means that guests may need to leave the hotel premises to use the pool. Despite this minor inconvenience, the heated pool itself receives positive feedback for its good attributes, enhancing the overall experience for those who choose to take advantage of this amenity.
Indoor Pool
The London Marriott Maida Vale has garnered attention particularly for its indoor pool, a feature that many guests cited as a key motivation for their booking. The pool, characterized as great by numerous reviews, is conveniently accessible, although it is located in a gym nearby the hotel rather than on the premises. Despite this slight inconvenience, the availability of a heated pool in a quality gym setting has been appreciated. The combination of the pool and gym offers guests a satisfying experience that complements their stay.
Luxury
Nestled in the heart of Maida Vale, the London Marriott boasts a luxurious atmosphere that sets it apart as one of the most prestigious hotels in London. Guests frequently compliment the well-designed and spacious rooms, which feature high-end furnishings that contribute to the overall sense of luxury. The modern aesthetic of the hotel further enhances its sophisticated charm, making it a top choice for those seeking high-end accommodations. Exceptional service and hospitality are hallmarks of this esteemed establishment, solidifying its reputation as one of the most beautiful and luxurious hotels in the city.
Yes, London Marriott Maida Vale has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at London Marriott Maida Vale.
No, London Marriott Maida Vale doesn't allow dogs.
Yes, parking facilities are available at London Marriott Maida Vale.
No, London Marriott Maida Vale doesn't have a gym.