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Summary of reviewsThe May Fair, A Radisson Collection Hotel, Mayfair London, enjoys a highly favorable reputation among guests, highlighted by its exceptional location in central London. Nestled in the heart of Mayfair, the hotel offers unparalleled access to prestigious attractions, including art galleries, high-end restaurants and luxury shops with seamless connectivity to key areas like the West End, Piccadilly and Buckingham Palace. The convenient and quiet setting makes it a prime choice for guests looking to explore London on foot.
The breakfast experience is frequently praised for its quality and variety with guests raving about the superb spread and attentive service. Though occasional overcrowding and cost concerns arise, the breakfast remains a highlight for many. Dinner at the May Fair Kitchen generally receives positive feedback with particular commendation for the Japanese and Italian dishes. However, there are sporadic complaints about loud music, slow service and occasional food quality issues.
Rooms at the hotel offer a mixed experience. Many guests appreciate the spaciousness, cleanliness and modern amenities, but some find the furnishings outdated and note occasional maintenance issues. Despite criticisms, the well-appointed bathrooms and comfortable beds receive positive mentions.
Cleanliness across the hotel is generally lauded with housekeeping providing prompt and thorough service, although there are isolated reports of dirty carpets and dated furnishings. The staff at the hotel consistently impress guests with their professionalism, friendliness and exceptional service, contributing to an overall welcoming atmosphere.
The hotel's WiFi service receives high marks for its speed and reliability, which guests find satisfactory across the property. The spa facilities, particularly the massages, garner positive feedback, though the need for pre-booking and added fees occasionally detract from the experience. The gym is well-equipped and modern, though its limited size and occasional crowding are noted drawbacks.
For families, the hotel offers spacious, well-equipped rooms and friendly service, which generally satisfies guests traveling with children. However, noise from the hotel's bar and nearby nightlife can be a concern for families seeking a quieter stay.
The nightlife experience around the hotel is vibrant with the hotel's bar offering an energetic atmosphere that attracts social enthusiasts. The lively ambiance, though enjoyable for some, can lead to noise disruptions that affect sleep quality.
Overall, The May Fair, A Radisson Collection Hotel, Mayfair London, stands out for its prime location, exceptional service and positive breakfast and dining experiences. While there are areas for improvement in room maintenance and managing noise levels, the hotel remains a popular choice for both leisure and business travelers looking to enjoy the best of central London. Show more
Answers last updated according to the official website.
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Room Types
Collection Premium RoomWith a king-size bed, this spacious room offers crisp linen and tactile fabrics. It also includes a mini bar, air-conditioning, an in-room safe, and a digital entertainment system with a TV. The room also includes an iron and a trouser press, a power shower, tea facilities and Nespresso machine, complimentary WiFi, international phone sockets.
Studio SuiteThis spacious and contemporary studio features a king-size bed, a lounge area, and a luxurious marble bathroom. The air-conditioned studio also includes a mini bar, an in-room safe, and a digital entertainment system with a TV. It also offers an iron and trouser press, tea facilities and Nespresso machine, complimentary WiFi, international phone sockets.
Duplex SuiteThis unique air-conditioned suite boasts a downstairs lounge and a bedroom with a king-size bed on the mezzanine level. It is individually designed and includes a mini bar, in-room safe, and a digital entertainment system with a TV. The suite also includes an iron and trouser press, tea facilities and Nespresso machine, complimentary Wi-Fi, and international phone sockets.
One-Bedroom SuiteAmongst the largest hotel suites in London, this suite offers bold design and a distinctive style. This unique air-conditioned suite includes a mini bar, an in-room safe, and a digital entertainment system with a TV. It also includes an iron and a trouser press, tea facilities and Nespresso machine, complimentary Wi-Fi, and international phone sockets.
Collection Deluxe RoomThis sleek and stylish room has designer furniture and plush fabrics. The air-conditioned room also includes a mini bar, an in-room safe, and a digital entertainment system with a TV. It also includes an iron and a trouser press, tea facilities and Nespresso machine, complimentary Wi-Fi, and international phone sockets.
Family Room (2 Adults + 2 Children)With 2 queen-size beds, this spacious room offers crisp linen and tactile fabrics. It also includes a mini bar, air-conditioning, an in-room safe, and a digital entertainment system with a TV. The room also includes an iron and a trouser press, tea facilities and Nespresso machine, complimentary Wi-Fi, and international phone sockets.
One-Bedroom Suite with TerraceThis suite offers a lounge area which is adjacent to a private terrace, with panoramic views over the city. Featuring futuristic facilities, the suite has a spacious Toto designer bathroom. It also boasts a statement bath tub, which is elegantly positioned on a raised platform in the bedroom. Within the room, there is a mini bar, an in-room safe, and a digital entertainment system with a TV. The suite also includes an iron and trouser press, tea facilities and Nespresso machine, complimentary Wi-Fi, and international phone sockets.
Two-Bedroom SuiteThis suite with two bathrooms contains bathtubs, walk in showers, double sinks and bidet and has a fireplace, dining area, private kitchen, lounge area and honesty bar. Featuring free high-speed WiFi, smart TV with satellite channels in the lounge, bedroom and bathrooms and Sonos systems with surround sound. There is in-room laptop safe, tea facilities and Nespresso machine.
Butler service available for this room.
Collection Superior RoomThis double room has free high-speed WiFi, a Smart TV, work desk with international phone and plug sockets, tea facilities and Nespresso machine.
Collection Premium Executive RoomThe spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This triple room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Mayfair, The May Fair, A Radisson Collection Hotel, Mayfair London boasts an enviable location that places guests in close proximity to some of the city's most prestigious attractions. Art galleries, high-end restaurants and luxury shops are all within walking distance, making it an ideal base for those looking to experience the vibrancy of central London.
The hotel's spot-on location offers superb access to the West End, Piccadilly and theaters, while Green Park Station nearby ensures smooth connectivity to other parts of the city. The bustling areas of Oxford Street and Regent Street, renowned for their premium shopping, are just moments away, as are cultural landmarks like Buckingham Palace and St. James Park.
Guests appreciate the quiet, central setting and the convenience of being steps away from everything. Whether visiting for business or leisure, the hotel's position makes it perfect for exploring London's attractions on foot. The seamless blend of accessibility, luxury and vibrant neighborhood ambiance distinguishes The May Fair as a top choice for travelers.
Breakfast
The breakfast experience at The May Fair, a Radisson Collection Hotel in Mayfair, London, largely leaves guests with positive impressions. Recognized frequently for its quality and variety, many reviewers rave about the excellent breakfast, often described as superb, fabulous and one of the best they've had while staying in London. Guests appreciate the delicious and well-organized spread that sets a great tone for the day with both buffet and à la carte options available. The attentive and pleasant staff add to the positive breakfast experience, ensuring that meals are enjoyable and service is top-notch.
Despite the predominantly positive feedback, there are some minor criticisms. The breakfast area can become crowded, especially during peak hours, making it occasionally chaotic and hard to find seating. Some guests noted that the breakfast could be costly and that certain items, such as bread selection or availability of halal options, could be improved. There are also mentions of the quality of food sometimes being inconsistent with a few guests describing the breakfast as underwhelming given the price.
Overall, the breakfast at The May Fair Hotel is seen as a highlight by most, balancing plentiful, high-quality options with friendly, attentive service, though there's room for improvements in managing the breakfast crowd and ensuring consistent food quality.
Dinner
The culinary experience at The May Fair, A Radisson Collection Hotel, Mayfair London, holds a mix of highs and lows based on guest reviews. The hotel's May Fair Kitchen impresses with delicious and excellent food with standout options such as Japanese and Italian dishes. Many guests have praised the restaurant for its lovely and high-quality food, encompassing both dinner and breakfast services. The butter chicken and dal makhani come particularly recommended and the room service dinner receives commendations as well.
The central location of the hotel offers convenient access to a myriad of excellent dining options nearby, enhancing the overall benefit of staying there. Some guests appreciated the exceptional service provided by the restaurant staff, further elevating their dining experiences.
However, the dining scene isn’t without its drawbacks. Some guests found the restaurant's atmosphere disrupted by loud music, particularly during breakfast and dinner. Complaints about the bar turning into a loud nightclub also emerged, making it challenging to find quiet places for drinks. Additionally, several guests experienced slow service, limited restaurant hours and issues with food quality, including occasional burnt or unsatisfactory dishes.
Despite isolated incidents of disappointing service and food, the overall sentiment leans towards a positive dining experience, marked by delicious meals and effective service in a prime London location.
Rooms
The rooms at The May Fair, A Radisson Collection Hotel in Mayfair London generally offer a mixed experience. Many guests appreciated the spaciousness and cleanliness, noting that the room sizes are generous, especially for central London standards. The décor in some rooms was described as beautiful and aesthetically appealing with modern and well-appointed features. Guests particularly enjoyed the large bathrooms, comfortable beds and amenities like walk-in showers.
However, several reviews highlighted that the rooms are outdated with furniture and carpets showing signs of wear and tear. Some rooms suffered from maintenance issues and cleanliness lapses, such as broken mirrors, dusty shelves and stained towels. The lack of minibars and the inconsistent readiness of rooms by check-in time were also common criticisms. Noise from construction sites and thin walls made some stays less comfortable.
While some rooms were upgraded and praised for their comfort and facilities, the overall sentiment suggests that many rooms would benefit from refurbishment to meet five-star standards. Guests noted that despite the hotel's prime location and excellent staff service, the quality of the rooms could be enhanced to justify the price.
Beds
The beds at The May Fair, A Radisson Collection Hotel, Mayfair London, consistently receive high praise from guests for their exceptional comfort. Most reviews highlight the beds as being exceptionally comfortable, often described as super comfortable with luxurious linens and akin to sleeping on a "cloud." Guests frequently mentioned that the bedding, sheets and pillows significantly enhanced their overall sleep quality. The beds are often noted as being clean, well-stocked with linens and spacious.
While some guests found the beds too soft or had issues with bed sizes and mattress quality, these concerns seem relatively minor compared to the prevalent positive feedback. Despite a few negative remarks regarding discomfort or minor maintenance issues like squeaking or broken slats, the consensus is that most visitors find the beds to be among the most comfortable they have ever experienced.
Overall, the beds at The May Fair Hotel are a standout feature, contributing to an enjoyable and restful stay.
Cleanliness
The May Fair, A Radisson Collection Hotel, Mayfair London has received a variety of feedback regarding its cleanliness, though the reviews predominantly highlight positive experiences. Guests frequently commend the hotel for its clean and tidy rooms, noting that the overall property maintains a high standard of hygiene. Housekeeping services are often described as quick, thorough and prompt, ensuring that rooms are spotless and inviting. The bathrooms receive praise for being clean and well-maintained. Guests were pleased with the immaculate condition of both private rooms and common areas, often describing the cleanliness as exceptional, outstanding and superb.
However, it's important to mention that there were occasional concerns regarding specific aspects of cleanliness. Some guests noted issues with room maintenance, such as dirty carpets, dusty surfaces and dated furnishings. A few reviews mention that the rooms and bathrooms sometimes required more thorough cleaning and there were occasional reports of unpleasant odors and delayed housekeeping services. Despite these occasional critiques, the general consensus leans towards a positive experience regarding cleanliness with many guests enjoying a clean, comfortable and safe stay at this centrally located hotel.
Staff
The May Fair, A Radisson Collection Hotel, Mayfair London, has garnered an array of guest reviews highlighting the exceptional quality of its staff. From the moment guests step foot into the hotel, they are met with warm, welcoming and accommodating staff, making their stay pleasant from start to finish.
Receptionists are frequently described as efficient and exceptionally friendly with special mentions for individuals like Mina, Michael, Rita, Victoria and Nisha, who significantly enhance guests' experiences. The concierge team, featuring standout members such as Jeremy and Paul, is repeatedly praised for their helpfulness, knowledge and ability to handle guest requests seamlessly.
Housekeeping is noted for maintaining high standards of cleanliness and prompt service, ensuring rooms are comfortable and well-tended. The bar and kitchen staff are also appreciated for their friendliness and efficiency, contributing to the overall dining experience with positive mentions of individuals like Quinten.
Guests have reported varied experiences with the majority expressing satisfaction with the staff's professional, polite and supportive demeanor. There are occasional mentions of inconsistencies in service quality, pointing to encounters with less cooperative or brusque staff, but these instances are overshadowed by the overwhelmingly positive feedback.
Overall, the staff at The May Fair Hotel are recognized for going above and beyond to meet guest needs, providing impeccable service and creating a welcoming atmosphere that leaves a lasting impression on visitors.
Wi-Fi
The May Fair, A Radisson Collection Hotel, Mayfair London generally receives positive feedback regarding its WiFi services. Guests often highlight the great connection and speed, noting that the internet is fast and reliable. Many users appreciate the easy access and seamless connectivity with some specifically mentioning good coverage across all floors of the hotel. The WiFi is described as excellent with high-speed and trusted reliability, allowing guests to stay connected without issues. Although there are occasional mentions of the WiFi not meeting expectations, most reviews reflect a consistent, satisfactory experience with the hotel's internet service.
Spa
The spa at The May Fair, A Radisson Collection Hotel, in Mayfair London received generally positive feedback from guests. Visitors often highlighted the relaxation room and were particularly impressed with the massages, especially praising the masseuse Dimitra for her professionalism. The spa staff were mentioned as being particularly helpful, enhancing the overall experience.
Guests appreciated the spa facilities, describing them as nice, lovely and even fabulous. Many found the spa experience to be a must with some considering it the best they've ever visited. However, some guests faced challenges with spa access, noting that pre-booking was necessary and mentioning a fee of £15, which is unusual for luxury hotels. Despite these occasional inconveniences, the overall consensus was that the spa’s ambiance and services, especially the massages, contributed significantly to a relaxing and enjoyable stay.
Gym
The May Fair, A Radisson Collection Hotel in Mayfair London offers guests a well-equipped and modern gym, praised for its excellent facilities and well-maintained equipment. Featuring a variety of machinery suitable for a comprehensive workout, the fitness center is appreciated for its quality and modern gym gear. However, the gym's limited size and tendency to get crowded are noted drawbacks. Despite these issues, many guests highlight the convenience of the gym's location within the hotel and commend its cleanliness and overall quality. The facilities are overall regarded positively with several emphasizing that the gym is in good condition and adds significant value to the hotel stay.
Family
The May Fair, A Radisson Collection Hotel in Mayfair London, receives mixed reviews regarding its facilities and services for families with children. However, many reviews highlight the positive aspects, emphasizing that it is a family-friendly hotel with various accommodations suited for family stays. The hotel offers spacious and well-equipped family rooms, some large enough to comfortably fit a family of four, including amenities like high chairs and cots for younger children. Parents express satisfaction with the room size, cleanliness and comfort, noting that the bathrooms are also sufficiently large to meet family needs.
Guests frequently praise the hotel's staff for their professionalism, friendliness and exceptional service, making families feel welcome and ensuring a pleasant stay. The hotel's location is another advantage, providing easy access to nearby family-friendly attractions, which adds to its appeal as an ideal option for family vacations.
However, some reviews point out that the hotel may not be suitable for all families, particularly due to noise from the front-facing Gin Bar and occasional issues with room suitability for larger families. Despite these minor drawbacks, The May Fair remains a generally recommended option for those seeking a comfortable and accommodating stay in London with their children.
Nightlife
The May Fair, A Radisson Collection Hotel, Mayfair London, offers an exciting experience for nightlife enthusiasts due to its proximity to vibrant bars and clubs. Guests have noted the area's lively ambiance and energetic atmosphere, making it an ideal location for those looking to immerse themselves in the pulsating nightlife of London. The hotel's own bar is described as vibrant and lively, often featuring a DJ and transforming into a bustling nightclub in the evenings. This makes it a prime spot for socializing and enjoying late-night entertainment.
However, the dynamic nightlife scene around the hotel does come with its drawbacks. Several reviews highlight issues with noise, both from the hotel's bar and nearby nightclubs, resulting in disrupted sleep, particularly over weekends. Guests have encountered loud music, late-night revelers and noisy corridors late into the night, which might not be suitable for families or those seeking a quieter stay.
Despite these challenges, the hotel's bar is frequently praised for its fun and energetic ambiance, although some reviews mention it can become excessively crowded and noisy. The bar service is generally prompt, although there have been instances where guests were refused service after a certain time.
In summary, The May Fair provides an electrifying nightlife experience with its central location and busy bar scene, making it ideal for partygoers and young travelers. However, guests who are sensitive to noise or looking for a tranquil retreat may find the lively nighttime activities a bit overwhelming.
Business
The May Fair, A Radisson Collection Hotel, Mayfair London is highly regarded by business travelers for its comprehensive range of amenities and services tailored specifically for professional needs. Recognized as an excellent business hotel, it offers top-notch business amenities, including well-managed meeting and conference facilities, a fully equipped business center and ample meeting room space.
The hotel’s location is particularly convenient for business events, providing easy access to nearby restaurants and tourist attractions. The business area is excellently managed, ensuring that all necessary facilities are available and functioning properly. Inside the rooms, business travelers will find comfortable spaces conducive to working late and conducting video calls.
The concierge service is notably efficient, handling requests such as pick-up services and restaurant bookings effortlessly, even on busy days like New Year's Day. Additionally, the staff, particularly in the spa, are highlighted for their helpfulness, adding to the overall positive experience for business guests.
While a few reviews mentioned that the early morning hustle could be improved for those needing to start their day earlier, the hotel remains a favored choice for its business-friendly environment, great value for money and professional services. Overall, The May Fair stands out as an ideal location for work trips, conferences and business meetings.
Accessible
The May Fair, A Radisson Collection Hotel in Mayfair London, receives generally positive feedback regarding its accessibility for guests with disabilities. The hotel offers a range of accessible accommodations, including rooms with necessary accessibility features and a wheelchair-friendly design. Guests find it easy to navigate public spaces with user-friendly amenities like elevators.
Situated in a prime location, the hotel provides good access to events, nightlife and public transportation, making it both convenient and easily accessible for all visitors. Despite some concerns about bathroom accessibility and occasional construction nearby, the hotel remains a friendly and welcoming place for all guests. It ensures a comfortable stay with a blend of excellent location and thoughtful accessibility accommodations.
Honeymoon
The May Fair, A Radisson Collection Hotel, Mayfair London, is an ideal destination for honeymooners seeking a romantic escape in the heart of the city. Guests consistently praise the hotel's honeymoon-friendly atmosphere and the perfect romantic vibes it offers. The courteous staff goes above and beyond to ensure that honeymooners feel special during their stay, adding lovely touches to enhance the experience. The amazing location further adds to the allure, making it the go-to spot for a perfect honeymoon. Despite some remarks about communication regarding bookings, the overall sentiment highlights the hotel's dedication to creating an unforgettable honeymoon experience.
Luxury
The May Fair, A Radisson Collection Hotel, Mayfair London, stands as a beacon of luxurious living, offering an experience that many guests describe as opulent and high-end. The property boasts beautiful and clean interiors, earning accolades for its gorgeous and luxurious atmosphere. Guests commonly note a luxurious feel throughout their stay with the hotel providing premium quality accommodations and top-notch services within a luxurious setting.
The ambiance of the hotel is frequently highlighted with many celebrating its luxurious touches, surroundings and the overall essence of high-end hospitality. Indeed, the feeling of being in a luxurious venue permeates the guest experience, providing a modern take on luxury that feels both grand and cozy.
However, luxury mentions can be sporadic and some guests express disappointment with certain aspects that did not fully meet their expectations of luxury. While the hotel maintains a high-end appeal, a few reviews mention dated decor and amenities that could use an update to truly match the luxurious experience marketed.
Breakfast is noted to be nice but not exceptional and there are occasional mentions of issues such as spa delays and lack of upgrades for special occasions. Some guests find the pricing tends towards the higher side, which might not always align with the luxury experience expected.
Despite some critiques, the majority of reviews reflect a positive experience, emphasizing the luxurious ambiance and beautiful setting of The May Fair, A Radisson Collection Hotel. For those seeking upscale accommodations and a luxurious atmosphere, this hotel continues to be a desirable choice in the heart of Mayfair London.
Romantic
The May Fair, A Radisson Collection Hotel, Mayfair London, offers a romantic getaway ideal for celebrating special occasions. Guests have praised the lovely rooms and exceptional service, making it a memorable stay. The hotel has a great romantic atmosphere, further enhanced by thoughtful touches such as in-room anniversary gifts and room upgrades. Special stays for events like wedding anniversaries, including silver and 10th anniversaries, have been noted as particularly delightful. The penthouse suite has been highlighted as amazing, adding an extra touch of luxury. Notably, a good wine selection adds to the romantic appeal, making the hotel a superb choice for Valentine's Day or any romantic escape.
No, The May Fair, A Radisson Collection Hotel, Mayfair London doesn't have any pool.
Yes, a spa is available at The May Fair, A Radisson Collection Hotel, Mayfair London. For more information, read the answers to the Spa questionnaire
No, The May Fair, A Radisson Collection Hotel, Mayfair London doesn't allow dogs.
Yes, parking facilities are available at The May Fair, A Radisson Collection Hotel, Mayfair London.
Yes, The May Fair, A Radisson Collection Hotel, Mayfair London has a gym.