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Summary of reviewsThe Galt House Hotel, A Trademark Collection Hotel is a fantastic choice for those looking for a centrally located hotel in downtown Louisville. Guests appreciate the hotel's proximity to popular venues, shopping and nightlife hot spots, as well as the great views overlooking the river. The rooms are spacious, well-maintained and most have amazing views. While some guests experienced issues with uncomfortable beds or faulty amenities, the majority found the rooms to be comfortable and clean. The hotel is known for its cleanliness with guests frequently applauding the hard work of the cleaning staff. The staff received mixed reviews with some guests encountering language barriers or rude staff, but most found them to be friendly and accommodating. The hotel boasts a great nightlife scene with on-site bars and plenty of restaurants and lounges on the property. While parking can be a bit of a hassle, the overall experience was positive for most guests. The beds are comfortable and cozy with most guests sleeping well and enjoying their stay. Overall, the Galt House Hotel is a great choice for those looking for a lively and centrally located hotel in Louisville. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King Room - Non-Smoking/Mobility Accessible/West TowerThis accessible room includes a flat-screen TV, work desk and coffee maker. Accessible amenities include wider doorways and an adaptable bathroom.
Deluxe King Room - Mobility Access/West Tower/Non-SmokingThis accessible room includes a flat-screen TV, work desk and coffee maker. Accessible amenities include wider doorways and an adaptable bathroom.
Deluxe King Room - Non-Smoking/West TowerThis room includes a flat-screen TV, work desk and coffee maker.
One-Bedroom Apartment with Water View - Non-Smoking/East TowerThis room includes a flat-screen TV, work desk and coffee maker.
Executive One-Bedroom King Suite - Non-Smoking/East TowerThis suite includes a flat-screen TV, work desk and coffee maker. There is living room with seating area and wet bar.
Two-Bedroom Suite with Waterview - Non-SmokingThis suite includes a flat-screen TV, work desk and coffee maker. There is living room with seating area.
Two-Bedroom Apartment with Water View - Non-Smoking/East TowerThis suite includes a flat-screen TV, work desk and coffee maker. There is living room with seating area.
Deluxe Queen Room with Two Queen Beds - Non-Smoking/East TowerThis room includes a flat-screen TV, work desk and coffee maker.
Deluxe Queen Room with Two Queen Beds - Non-Smoking/West TowerThis room includes a flat-screen TV, work desk and coffee maker.
Deluxe Queen Suite with Water View - Non-Smoking/West TowerThis suite includes a flat-screen TV, work desk and coffee maker. There is living room with seating area.
Executive One-Bedroom Queen Suite - Non-Smoking/East TowerThis suite includes a flat-screen TV, work desk and coffee maker. There is living room with seating area and wet bar.
One-Bedroom Deluxe King Suite with Water View - West Tower/Non-SmokingThe suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. This suite features air conditioning, heating and a TV with cable channels. The unit has 2 beds.
Queen Room with Mobility/Hearing Access - Non-Smoking/West TowerOffering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.
One-Bedroom Deluxe Queen Suite with Water View - West Tower/Non-SmokingThe unit offers 2 beds.
Deluxe Room, 1 King Bed, Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Executive 1 King Mobility/Hearing Accessible Suite, Tub w/Grab Bars, Non-SmokingThe suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The suite provides air conditioning, a tea and coffee maker, a seating area, a sofa and a TV with cable channels. The unit offers 2 beds.
Deluxe One-Bedroom Suite/West Tower with Two Queen Beds - Non-SmokingThe suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a TV. The suite features a dining area, a sofa and a balcony. The unit has 2 beds.
Executive King Suite with Mobility/Hearing Access and Roll-In Shower - Non-SmokingThis suite is air-conditioned and has a private bathroom and a tea and coffee maker. The unit has 1 bed.
Two-Bedroom King Suite - Non-SmokingThe suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a TV. The suite features a dining area, a sofa and a balcony. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
The Galt House Hotel, A Trademark Collection Hotel is situated in a fantastic location according to guests. It is conveniently located in the heart of downtown Louisville with great views overlooking the river. The hotel is within walking distance to many popular venues, shopping and night life hot spots. Guests appreciate the location's proximity to the Yum Center with some mentioning that they didn't even have to walk outside to get there. There is also a covered walkway from the East to West hotel. The view from the rooms is fabulous with both river and city views available. Guests love the restaurants, bars and stores within the hotel, making it a great location for those with events or business downtown, as well as those attending Yum Center events.
Rooms
If you're looking for a big, spacious and comfortable room, then Galt House Hotel, A Trademark Collection Hotel is perfect for you. Most rooms have amazing views and are well-maintained, making it easy to enjoy your stay. The renovated rooms are beautifully done and spacious, while the bathrooms are just as big. Room appointments include comfortable beds, clean sheets and a lovely view. However, take note that the hotel is aging and there isn't much renovation going on, which could be the reason for the missing items such as the microwave in rooms and not enough towels. Alternatively, some guests experienced awful rooms with uncomfortable beds, faulty tub drains and smelling moldy. Additionally, some rooms did not have air conditioning, making it a tad bit uncomfortable. Nevertheless, the friendly and helpful staff, awesome restaurants and wonderful view make up for these shortcomings.
Beds
The Galt House Hotel, A Trademark Collection Hotel, boasts comfortable and cozy beds for their guests. Rest easy and sleep soundly on their comfortable mattresses. Some guests described the beds as comfortable, while others found them a bit firm or hard. However, overall, the beds were comfortable, clean and well-maintained. Some guests had issues with the mattress being noisy or shaky, but these instances were rare. The majority of guests slept well and enjoyed their stay. Although a few guests noted the need for more pillows or covers, most found the bedding to be comfortable and clean. Some guests even found that the beds rocked well for an added bonus. While there were a few negative comments about uncomfortable or small beds, the hotel's bedding offerings generally received positive reviews.
Cleanliness
The Galt House Hotel, A Trademark Collection Hotel, is a great choice for those who value cleanliness during their travels. Many guests remarked on the neatness and cleanliness of the hotel grounds and the well-maintained rooms. The rooms were described as clean, comfortable and up-to-date with thoughtful touches such as shampoo and soap dispensers. The cleaning staff was frequently applauded for their hard work and great service. Despite a few mentions of dirty hallways or in-room amenities, most guests agreed that the hotel overall was wonderfully clean. The hotel's reputation for cleanliness, along with its central location and numerous activities, makes it an excellent choice for your next trip.
Staff
The staff at Galt House Hotel, A Trademark Collection Hotel received mixed reviews from guests. While some praised the friendly and accommodating staff, others reported encountering staff who either didn't speak English or were borderline rude. However, a majority of guests were impressed by the overall professionalism and efficiency of the staff, from the valet service to the front desk. Some noted that the language barrier made it difficult to communicate with housekeeping, but the concierge staff was reported as very friendly and helpful. Despite a few hiccups, the majority of guests had positive experiences with the staff and found them to be exceptional. Checking in and out was easy and room service was friendly and prompt. Overall, the great size rooms with updated decor were matched by the helpful and welcoming staff.
Parking
While some guests had negative experiences with parking at the Galt House Hotel, many praised the efficiency of valet parking and the helpfulness of staff when issues arose. However, guests did note that parking can be expensive and confusing with limited spots and a lack of clear signage. Some guests were unhappy with the cost of parking, especially if it wasn't communicated ahead of time. In general, while parking at the hotel can be a bit of a hassle, the overall experience was positive for most guests.
Nightlife
The Galt House Hotel, A Trademark Collection Hotel, boasts a great nightlife scene with on-site bars and plenty of restaurants and lounges on the property. Guests particularly enjoyed drinks at Jockey Silks Bourbon Bar and found the area to be very fun with great food, drinks, location and people. The hotel is conveniently located within walking distance to popular venues, shopping and nightlife hot spots such as 4th Street with a view of the river. Although some restaurants on the property were tucked away with poor signage, the hotel is conveniently located to a lot of restaurants with plenty of options inside the hotel as well. Moreover, the location of the hotel beside KFC Yum Center for concerts is a major plus. All in all, the Galt House Hotel is a great choice for those looking for a lively nightlife scene during their stay in Louisville.
Yes, Galt House Hotel, A Trademark Collection Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Galt House Hotel, A Trademark Collection Hotel.
Yes, Galt House Hotel, A Trademark Collection Hotel welcomes dogs.
Yes, parking facilities are available at Galt House Hotel, A Trademark Collection Hotel.
Yes, Galt House Hotel, A Trademark Collection Hotel has a gym.