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Summary of reviewsHôtel Angelic, situated in the heart of Lourdes, stands out for its enviable location, providing guests with easy access to significant religious sites like the basilica and grotto, as well as the city center with its shops and restaurants. The hotel's prime positioning makes it an ideal retreat for pilgrims and tourists alike, offering a comfortable and picturesque base.
The hotel is frequently praised for its cleanliness and value for money. Accommodations are described as spacious, clean and equipped with necessary amenities, contributing to overall comfort. Guests appreciate the comfortable beds and practical facilities, though some note that the decor could benefit from modernization. Despite occasional lapses, the consistent standard of cleanliness and maintenance ensures a pleasant stay.
Breakfast at Hôtel Angelic is generally well-received with guests enjoying a substantial and hearty buffet that includes fresh, large croissants. While some find the breakfast price of €10 per person reasonable, others feel the selection could be more varied. Nonetheless, the presentation and freshness of the offerings, along with early availability from 7am, are positives noted by many.
Dinner service at the hotel also garners favorable reviews with guests applauding the quality and variety of the food. The substantial and satisfying meals, served in a large dining room, cater to diverse tastes. While some suggest improvements in buffet variety and bread quality, the staff’s punctuality and friendliness enhance the dining experience.
The staff at Hôtel Angelic receive consistent acclaim for their friendliness, attentiveness and professionalism. Guests highlight the warm and welcoming atmosphere created by the team with the reception staff particularly noted for their helpfulness and multilingual capabilities. The overall guest experience is significantly enhanced by the staff's genuine kindness and efficiency.
Although the free WiFi at the hotel receives mixed reviews with some guests experiencing strong and reliable connections while others face significant issues, the accessibility features are well-regarded. An elevator facilitates movement between floors and accessible entrances and rooms cater well to guests with disabilities despite a minor distance from the parking lot.
The hotel’s parking, though sometimes distant and challenging to access, offers free private and public spaces, which many guests find valuable. Family travelers find Hôtel Angelic accommodating with spacious rooms for up to five people and connecting rooms available, making it a comfortable option for those traveling with children.
Overall, Hôtel Angelic provides a well-situated, clean and comfortable stay with excellent staff service. While there are areas for improvement, the hotel's positive attributes make it a highly recommended option for travelers visiting Lourdes. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Special Offer - Family Room (3 persons)Accessed by a lift, all rooms feature a private bathroom and satellite TV.
It is not possible to add an extra bed in this room.
Single RoomAccessed by a lift, all rooms feature a private bathroom and satellite TV.
Special Offer - Family Room (4 persons)Accessed by a lift, all rooms feature a private bathroom and satellite TV.
It is not possible to add an extra bed in this room.
Special Offer - Double or Twin RoomAccessed by a lift, all rooms feature a private bathroom and satellite TV.
Family Room (5 Adults)This family room has a soundproofing. Accessed by a lift, all rooms feature a private bathroom and satellite TV.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Lourdes, Hôtel Angelic boasts an enviable location that consistently impresses its guests. The hotel's prime positioning places it just a short walk from the renowned sanctuary, making it an ideal base for those on a spiritual pilgrimage. Guests rave about the proximity to significant religious sites such as the basilica, grotto and other places of worship. The central location also offers easy access to the city center, shops, restaurants and other points of interest, ensuring that visitors can explore the area's attractions effortlessly.
Besides its outstanding location, guests commend the hotel for its cleanliness and value for money. Many appreciate the comfortable accommodations and the friendly, welcoming staff who contribute to a pleasant stay. Although some mention the parking being a bit distant, the convenience of being close to the sanctuary and the heart of the city far outweighs this minor drawback. Perfect for pilgrims and tourists alike, Hôtel Angelic provides a comfortable and well-situated retreat in the picturesque town of Lourdes.
Breakfast
When staying at Hôtel Angelic, guests have a mix of experiences with the breakfast service, though positive sentiments prevail. Many remarks highlight that the breakfast is good, very good or even brilliant. Guests appreciate hearty and substantial buffet options and describe the breakfast as very plentiful. The croissants, in particular, have been noted for their freshness and size. While some guests find the breakfast well worth the price, at €10 per person, others find it a bit expensive given the variety, which some describe as limited or lacking diversification.
There are also positive notes about the breakfast presentation and the freshness of the offerings. Early risers seem satisfied with the breakfast being available from 7am. However, there are mentions of the breakfast room getting crowded and some guests being disappointed with the limited selection and repetitive nature of the menu over multiple days. Despite some critiques, recommendations to opt for the breakfast do surface, reflecting the overall satisfactory experience for many visitors.
For a well-rounded start to the day, Hôtel Angelic's breakfast generally meets expectations, offering a mix of sweet and savory choices and maintaining a consistent standard that caters to a variety of tastes.
Dinner
The dinner experience at Hôtel Angelic generally receives favorable comments from guests. Most reviewers appreciate the quality of the food, describing it as very good, delicious and excellent. The meals are often highlighted as being substantial and satisfying, offering a variety of options that cater to different tastes. Many guests find the buffet dinner filling with a diverse array of offerings and plenty of seating available in the large dining room.
However, some reviews suggest that while the food quality stands out, the variety in the buffet could be improved. A few guests felt that certain aspects of the meal, such as the bread, were less than satisfactory, pointing out that it was industrial and not up to par. Additionally, some noted that the evening buffet could occasionally be of average or even poor quality with reports of the food being totally frozen or inedible.
In general, the dinner service is punctual, as the restaurant closes at 8 pm and the staff is praised for being friendly and attentive. Despite a few criticisms, the overall consensus indicates that Hôtel Angelic offers a pleasant and enjoyable dining experience with the majority of guests leaving satisfied with their evening meals.
Rooms
Hôtel Angelic offers a variety of rooms that are frequently praised for their spaciousness and cleanliness. Guests appreciate the large, well-maintained spaces, often noting that the rooms and bathrooms are pristine and functional. The hotel rooms are described as very clean with comfortable beds and facilities that include useful features like a room card for electricity access.
However, some guests have pointed out that the rooms can be a bit outdated and could benefit from renovations. The decor is sometimes seen as old-fashioned and occasional issues such as poor soundproofing and a lack of electrical outlets are mentioned. Despite this, the overall feedback on room cleanliness and comfort remains positive.
Several comments highlight that the hotel can get busy, but many find the rooms relaxing and quiet with some offering beautiful views. While there are occasional lapses in thorough cleaning, the consistent cleanliness and adequate maintenance make the stay pleasant for most visitors. The spacious rooms come in various configurations, accommodating up to five people, making it a good option for families or groups.
In summary, Hôtel Angelic provides spacious, clean and comfortable rooms with some areas needing improvement and modernization. The hotel ensures a generally pleasant stay with well-equipped and functional accommodations.
Beds
Hôtel Angelic boasts numerous positive remarks about the comfort and cleanliness of its beds. Guests consistently highlighted the comfort of the beds, frequently mentioning that they were cozy, very comfortable and provided a good night’s sleep. The bedding received praise for being clean and fresh-smelling, contributing to a pleasant sleeping experience. The bed linens were often described as of good quality and always fresh, enhancing the overall comfort of the stay.
However, some reviews pointed out a few areas for improvement. Several guests noted issues with the mattresses being a bit too soft or small, while a handful found the beds somewhat uncomfortable or outdated. Pillows were occasionally mentioned as being too thin and a few comments suggested that some of the bedding could use an update.
Despite these minor drawbacks, the overall sentiment towards the beds at Hôtel Angelic is positive, as many guests appreciated the clean, comfortable and well-prepared sleeping arrangements.
Cleanliness
Hôtel Angelic stands out for its commitment to cleanliness and hygiene, making it a reliable choice for travelers seeking a tidy and well-maintained accommodation. Reviews consistently highlight the clean and practical nature of the rooms with many guests finding both the rooms and common areas to be spotless. The hotel seems to maintain a high standard with remarks emphasizing impeccable cleanliness and a well-kept environment.
The hotel's bathrooms, although occasionally noted to have a vintage 70s style, are also mentioned as new and renovated, contributing to the overall clean and modern feel. The rooms are described as spacious and equipped with everything necessary, further enhancing guests' comfort.
Despite occasional comments about areas that could use a bit more attention, such as dust in some rooms or hair in the bathroom, the general consensus is positive. The establishment is clean and well-maintained, providing a comfortable and hygienic stay. The consistent praise for cleanliness, combined with friendly staff and a good location, makes Hôtel Angelic a highly recommended option for a pleasant stay.
Staff
Hôtel Angelic is renowned for its exemplary staff who receive consistent praise for their friendliness, attentiveness and professionalism. Guests often highlight the warm and welcoming atmosphere created by the team, noting their courteous and helpful nature. The reception staff, in particular, stand out for their availability and attentiveness, whether it's accommodating special dietary needs or ensuring a smooth check-in process. Multilingual capabilities add to their efficiency, making communication seamless for international guests.
The hotel staff are not only professional but also exhibit genuine kindness and humor, enhancing the overall guest experience. Their personable approach is mirrored in every interaction, from the dining room to the cleaning staff, ensuring that all areas of the hotel uphold the same high standards. Guests appreciate this consistent level of care and the personal touches that make their stays feel special.
Overall, Hôtel Angelic's staff are celebrated for their exceptional service, making it a highly recommended choice for travelers seeking a welcoming and attentive environment. Whether for a short stay or a longer visit, the consistently positive feedback points to a team that truly goes above and beyond in hospitality.
Wi-Fi
Travelers who stayed at Hôtel Angelic have had mixed experiences with the hotel's WiFi. Some guests praised the WiFi for being very good, fast, reliable, stable, quick and efficient. They appreciated the dependable and strong signal that performed well throughout the hotel. Positive feedback also highlighted that the WiFi connected efficiently, contributing to an overall satisfactory experience.
However, other guests faced significant issues, noting that the WiFi signal was very poor or practically non-existent. Some mentioned that the signal did not reach the rooms at all, making it difficult to stay connected. The inconsistency in WiFi quality was a recurring point of concern with some guests unable to access WiFi in their rooms.
Overall, while a portion of the guests had a smooth and satisfactory experience with the WiFi at Hôtel Angelic, it's important to be aware of potential connectivity issues, especially within the rooms.
Parking
Hôtel Angelic offers the benefit of free parking, which many guests appreciate. The parking options include both private and public spaces, often ensuring sufficient availability. However, the parking locations are typically distant from the hotel with some requiring a 5-minute walk or being situated on an uphill slope. This distance poses a challenge, especially for guests carrying luggage or those accompanied by elderly individuals. Although the parking is free and in some instances large, guests frequently mention the difficulty in accessing and understanding the parking areas. Despite these challenges, the availability of parking, including clean and dedicated spots, provides a valuable convenience for many travelers. Overall, while the parking situation has positive aspects, it could be more accessible and easier to navigate.
Family
Hôtel Angelic offers an ideal family stay, providing excellent proximity to the sanctuary and the city center. Families find convenience in its clean facilities and the attentive, friendly staff. The accommodations cater well to family needs with options like rooms for five people and even connecting rooms, which help in managing kids efficiently by offering two bathrooms. Although the style of the rooms is a bit outdated, the cleanliness and maintenance are commendable.
Guests appreciate the plentiful breakfast and the hotel's location in a family-friendly area with nearby family restaurants and other family establishments. Many express a desire to return with their children, highlighting the overall family-friendly environment, suitable for both young and old. As a bonus, the hotel accommodates practical needs such as finding space for bicycles. Overall, Hôtel Angelic makes family stays comfortable and enjoyable, whether you're traveling alone or with your loved ones.
Accessible
Hôtel Angelic offers a range of accessible features catering to guests with disabilities. The hotel provides an elevator, making it easier for guests to move between floors, although upper floors lack elevator access. Accessible entrances and wheelchair-friendly staff ensure a smooth arrival experience. The accessible rooms and overall facilities are comfortable and accommodating, equipped with essential amenities. Handrails in the lobby add an extra level of support, enhancing ease of movement. Despite a minor distance from the parking lot and occasional busy days, the hotel's accessible services and twin rooms availability make it a practical choice for guests seeking convenience and comfort.
No, Hôtel Angelic doesn't have any pool.
No, a spa isn't available at Hôtel Angelic.
No, Hôtel Angelic doesn't allow dogs.
Yes, parking facilities are available at Hôtel Angelic.