Alti Hôtel

Luchon 42.78952000, 0.59204900 , 19, Allées D'etigny (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsAlti Hôtel, located at the heart of Luchon, enjoys an enviable position in the city center, providing exceptional convenience for both leisure and business travelers. Its proximity to restaurants, shops, cable cars, thermal baths and hiking trails makes it an ideal base for guests. Despite its central location, the hotel maintains a peaceful atmosphere with modern interiors and exceptional cleanliness. The spacious, well-appointed rooms come with additional perks such as access to a pool and gym, enhancing the overall guest experience.

The breakfast at Alti Hôtel stands out as a top feature, consistently praised for its variety, quality and excellent value for money. Guests enjoy a generous selection of fresh produce, pastries, cold cuts, multiple juice options and alternative milk, catering to diverse tastes. The friendly and helpful staff further elevate the breakfast experience, making it a memorable start to the day.

Room experiences at Alti Hôtel are generally positive with guests appreciating the clean, spacious and modern designs. The well-maintained rooms often feature comfortable beds, tasteful decor and essential amenities, ensuring a restful environment. While some rooms may have less favorable views or appear slightly cramped, the overall comfort and design meet the needs of most visitors.

The staff at Alti Hôtel receive consistent acclaim for their friendliness, warmth and attentiveness. Guests frequently mention the welcoming reception from Ingrid and her team, which sets a positive tone for their stay. The staff's responsive and helpful nature significantly enhances the overall guest experience, making visitors feel well-attended and cared for.

Despite a few minor criticisms regarding the Wi-Fi, pool temperature and occasional room layout issues, the majority of reviews highlight a positive and enjoyable stay. The indoor pool, although occasionally criticized for its cold temperature, is appreciated for its cleanliness and convenience. The parking options, including secure, private and underground facilities, add to the hotel's practicality, especially for those traveling with motorcycles.

Overall, Alti Hôtel delivers a commendable three-star service, offering excellent value for money with its well-rounded amenities, central location and exceptional staff. It is a highly recommended choice for travelers seeking comfort, convenience and a welcoming atmosphere in the charming town of Luchon.
Show more
Categories
Hotel near Golf Courses

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Tennis Courts

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Superior Double Room This air-conditioned room is decorated in neutral shades. It includes a TV and a view of the Pyrenees or the Etigny Valley.

Standard Double Room Decorated in neutral tones, this room offers air conditioning.

Family Room Decorated in neutral tones, this room offers air conditioning.

Triple Room Decorated in neutral tones, this room offers air conditioning.

Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Luchon, Alti Hôtel boasts an enviable location that attracts many guests. Positioned right in the city center, the hotel offers unparalleled convenience with its proximity to restaurants, shops and essential amenities, making it an ideal choice for both leisure and business travelers. Guests appreciate its central location on the main avenue of Luchon, just a short walk from the cable cars and thermal baths. The hotel is also perfectly situated for cyclists and those seeking access to the slopes, hiking areas and the nearby Balneotherapy center.

Many reviewers highlight the exceptional cleanliness, modern interiors and the peaceful atmosphere within the hotel, despite its central location. Additional perks like access to the pool and gym and thoughtful touches such as spacious and well-appointed rooms add to the overall appeal. The friendly and helpful staff, combined with a hearty and varied breakfast, further enhance the guest experience.

Alti Hôtel's advantageous geographical position not only provides easy access to everything the charming town of Luchon has to offer but also ensures a pleasant and convenient stay for its visitors.

Breakfast
The breakfast at Alti Hôtel receives consistent praise for its variety and quality. Guests frequently describe it as hearty, generous and plentiful with a wide range of options that cater to diverse tastes. Many reviews mention the excellent hospitality that accompanies the breakfast experience, noting the friendliness and helpfulness of the staff. The offerings include fresh produce, eggs, cold cuts, multiple types of juices, pastries and even alternative milk options, ensuring that there is something for everyone.

The buffet-style breakfast is highlighted for being varied and complete with some guests emphasizing its excellent value for money, especially given the affordable price of around €10. Despite some minor criticisms, such as the price being a bit expensive for some and occasional issues with the freshness of pastries, the overall consensus remains highly positive.

A few notable mentions include the option between capsule coffee and drip coffee, which adds an extra touch of convenience and choice for coffee lovers. Additionally, while some reviewers remarked on the breakfast room being located in the basement and lacking ventilation, this did not significantly detract from their overall satisfaction.

Overall, the breakfast at Alti Hôtel stands out as a top feature for guests, consistently delivering a hearty, varied and enjoyable start to the day in a welcoming environment.

Dinner
Visitors to Alti Hôtel have shared varying experiences regarding dining options. While some guests have expressed dissatisfaction with the hotel-restaurant nearby, highlighting subpar service and unimpressive "snacking" dishes, others have thoroughly enjoyed their meals. Particularly praised are the tapas provided at Castel Alti, which guests appreciated while dining on the terrace. The restaurant attached to the hotel also comes with commendations for its quality, although the necessity of making reservations during peak times is noted. Guests are encouraged to seek advice for dining options, given the array of nearby restaurants that enrich their stay.

Rooms
Alti Hôtel offers a diverse range of room experiences that tend to lean towards the positive, appealing to various travel preferences and needs. Many guests appreciate the spaciousness and modern designs, highlighting rooms that are not only comfortable but also well-equipped with essential amenities. Cleanliness frequently stands out with numerous reviews noting the high standard of maintenance and hygiene.

Most accommodations are described as cozy, featuring comfortable beds and tasteful decor, providing a pleasant and restful environment. Several rooms boast excellent air conditioning, contributing to a comfortable stay even during warmer days. Additionally, some rooms offer charming touches like wooden floors and large double beds, enhancing the overall ambiance.

However, there are mentions of certain rooms having less favorable views, such as those overlooking service stairs or ventilation systems. A few guests remarked on the cramped spaces, especially in attic rooms with sloping roofs or small windows, which could be a drawback for those seeking more spacious accommodations. Some rooms show signs of aging, particularly in the bathrooms, which might benefit from renovation.

Despite these concerns, the overall impression remains positive with the majority of guests enjoying their stay in the spacious, well-designed and comfortable environments that Alti Hôtel provides. The amenities such as air conditioning, convenient desks and armchairs further contribute to the hotel's reputation for comfort and practicality.

Beds
At Alti Hôtel, the quality of the beds is consistently highlighted in guest reviews. Words like very comfortable, exceptional and good quality frequently appear, reflecting a general satisfaction with the bedding. Guests often describe the beds as large, cozy and luxurious and many have enjoyed sensational mattresses. The bedding is often praised as comfortable and of high quality, adding to the overall comfort of the room.

Despite the predominantly positive feedback, there are occasional mentions of issues. Some guests have noted that the mattresses or beds were too small, or that the pillows were too soft. There are also instances where what is described as a queen or king-size bed is actually two single beds pushed together, which some guests found less than ideal.

Overall, the reviews suggest that most visitors find the beds at Alti Hôtel to be a major highlight of their stay, contributing significantly to their comfort and rest.

Cleanliness
The guest reviews for Alti Hôtel consistently highlight its exceptional cleanliness. Visitors frequently mention that the rooms and premises are very clean, modern and well-maintained. Many comments applaud the hotel for its clean and comfortable rooms with additional praise for the clean and modern design of both bedrooms and bathrooms. The corridors also receive positive remarks for their pleasant smell and cleanliness.

While the majority of feedback focuses on the immaculate state of the hotel, there are a few mentions of occasional oversight in room cleaning and some areas needing attention. Overall, the hotel maintains a high standard of cleanliness, including well-kept common areas and a properly maintained swimming pool.

Staff
The staff at Alti Hôtel have consistently received high praise from guests, who describe them as extremely friendly, welcoming and attentive. Many reviews highlight the warm reception from Ingrid and her team, emphasizing how this pleasant greeting sets a positive tone for their stay. Guests appreciate the responsive and helpful nature of the staff, noting that they are always available and willing to assist. Descriptors like adorable, amiable and professional frequently arise, reflecting the genuine kindness and empathy that the staff display.

In particular, the reception staff have received numerous mentions for their friendliness and accommodating manners, which significantly enhance the overall guest experience. The attentive service extends beyond just the reception with specific commendations for the exceptional breakfast service provided by Sylvie.

While there are minor mentions of issues such as an unfriendly evening hostess or the placement of the hotel, these are rare exceptions in the overwhelmingly positive narrative provided by guests. Generally, visitors feel perfectly welcomed and well-attended with any concerns being swiftly addressed by the understanding and kindly staff.

Wi-Fi
The Wi-Fi at Alti Hôtel has received mixed reviews. While some guests noted that it worked very well, others reported issues such as slow speeds, connectivity problems especially for Apple phone users and no reception on the 4th floor. Some described the Wi-Fi as unsecured or bad, while a few found it simply fair. Others pointed out weak phone signals in the rooms. Overall, the Wi-Fi experience at the hotel appears to be inconsistent.

Pool
Visitors to Alti Hôtel express mixed feelings about the hotel's swimming pool. While some appreciate the convenience of its indoor setting and find it pleasurable and clean, others note significant areas for improvement. Many describe the pool as being too cold, especially in winter, making it less enjoyable or even unusable for some. A few guests also mention that the pool area seems slightly old and unmaintained with chipped paint and a need for renovation. However, on hot days, the pool has been described as heavenly and refreshing. Access to the pool is generally considered easy and its availability is appreciated by many. Clearly, the pool presents a mixed bag of experiences with some enjoying its benefits while others find its cold temperature and condition less appealing.

Parking
The parking situation at Alti Hôtel is generally well-regarded, especially for those traveling with motorcycles. Guests appreciate the secure, private and underground parking options, noting that parking is easily accessed and close by. Furthermore, there is additional parking available within a five-minute walk, which adds convenience for visitors. While some reviews mention that the hotel's private parking is small and can fill up quickly, alternative parking solutions nearby appear to mitigate this issue. Guests should be aware that while free parking is mentioned, in some cases, parking may not be free and fees are not always clearly advertised. Despite this, the availability of covered parking and the accessibility of paid parking through an elevator contribute positively to the overall parking experience.

Family
Alti Hôtel offers a welcoming environment perfect for families, providing suites that are ideal for a family stay. The hotel is particularly noted for its family rooms and overall family-friendly atmosphere, making it a recommended choice for family holidays. Guests appreciate the convenience and accessibility for children, highlighting the presence of facilities such as a pool, gym and bike garage. These amenities contribute to a very enjoyable stay with children, making Alti Hôtel an excellent option for family vacations.

3 Star
Alti Hôtel offers a commendable three-star service that meets and often exceeds expectations. Guests have found the hotel to offer great value with its facilities and services appropriately matching its three-star rating. The hotel is praised for fully meeting expectations and many guests believe it deserves its rating. The rooms, while basic, are exactly what one would expect from a three-star establishment, making it a solid choice for travelers seeking good value for money. Overall, Alti Hôtel is recommended for its correct value for money and provides a satisfying stay for its guests.

Indoor Pool
The indoor pool at Alti Hôtel offers a clean and well-maintained setting that guests appreciate. However, several reviewers noted that the pool area can be too cold and that the water temperature is often not warm enough for comfort. The size of the pool is described as not very big and some mention that the pond is covered. While the pool's ventilation system can be a bit noisy, guests found the overall experience to be luxurious and highlighted the small heated pool as a nice feature despite its limitations.


Yes, Alti Hôtel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Alti Hôtel.

No, Alti Hôtel doesn't allow dogs.

No, parking facilities aren't available at Alti Hôtel.

No, Alti Hôtel doesn't have a gym.

Location Show Map
More Options
  • Hotel in Luchon

  • 9.0 Excellent

  • From $82

  • Hotel in Luchon

  • 7.8 Good

  • From $85

  • Bed & Breakfast in Luchon

  • 8.5 Very Good

  • From $123

  • Holiday Park in Luchon

  • 8.0 Very Good

  • From $38



6,368,209

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ