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Summary of reviewsThe Ramada by Wyndham Lucknow Hotel and Convention Center, conveniently situated on the Lucknow-Kanpur highway, offers a serene and quiet environment which is particularly suitable for those with work-related commitments in the area. While its placement provides a peaceful setting, the hotel's distance from the city center and the under-construction highway lead to lengthy commute times and heavy traffic, which may be a concern for those frequently needing to access city amenities.
The hotel receives high praise for its breakfast offerings with guests frequently describing the buffet as sumptuous and varied. The inclusion of South Indian items and a healthy selection featuring proteins, fruits and whole grains contribute to a delightful breakfast experience. Descriptions such as super, amazing and great are commonly used, reflecting guest satisfaction with the quality and variety of the morning meal.
Rooms at the Ramada by Wyndham Lucknow are generally well-received, noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the peaceful ambiance and the well-maintained condition of the rooms and property. However, some reviews point out issues such as dirty bedsheets, old furniture and occasional maintenance problems like non-closing toilet doors and subpar linens. Despite these concerns, the overall impression of the rooms tilts positively towards a comfortable and restful stay.
In terms of cleanliness, the hotel largely meets guests' expectations with well-maintained facilities, friendly staff and neat bathrooms. Clean rooms contribute to a comfortable stay, although there are instances of inconsistent housekeeping. Some guests reported dirty carpets, torn furniture, heavy dust and unpleasant odors. Nevertheless, the housekeeping team generally responds promptly to address these issues, indicating a willingness to maintain cleanliness standards.
The staff at the Ramada by Wyndham Lucknow receives commendation for their cordiality and eagerness to assist. Guests frequently mention the friendly, polite and supportive nature of the staff with the reception team in particular earning positive remarks. Although there is an isolated complaint about rude behavior from an individual staff member and minor communication issues, the overall consensus is that the staff is well-mannered and attentive to guests’ needs.
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