The Feathers Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Feathers Hotel in Ludlow consistently garners high praise for its prime central location, which enhances the guest experience by providing unparalleled convenience for exploring local sights, shops, restaurants and amenities, all within walking distance. The hotel's historical Tudor charm and quiet atmosphere further contribute to its allure, making it a standout destination for travelers.
Breakfast at The Feathers Hotel is generally well-received with guests frequently lauding the high quality, excellent taste and variety of options available, particularly the full English breakfast and continental buffet. Despite some concerns about portion sizes, costs and occasional service inefficiencies, the overall breakfast experience is deemed a significant highlight, marked by delicious food and a pleasant dining atmosphere.
Dinner at the hotel is similarly appreciated for its stunning, beautifully presented dishes, including standout options like lamb shank and Bavette & frites. Guests value the quality and ambiance of the dining experience, although some express concerns about pricing, menu variety and service consistency. The cozy, modern restaurant setting, however, enhances the overall positive impression.
The rooms at The Feathers Hotel are another strong point, being described as modern, spacious and well-equipped. Guests frequently highlight the cleanliness, tasteful decor and comfort of the rooms, which blend historical character with contemporary amenities. Although some rooms have minor issues like poor ventilation or small size, the majority offer a comfortable, quiet retreat.
Cleanliness in the hotel generally meets high standards with many visitors noting spotless rooms, clean bathrooms and well-maintained public areas. However, there are occasional reports of housekeeping lapses, suggesting room for improvement in consistency.
The staff at The Feathers Hotel receive widespread acclaim for their friendliness, professionalism and attentiveness. Guests often commend the courteous reception and helpful dining service, which significantly contribute to a welcoming and comfortable environment.
WiFi at the hotel presents a mixed experience with many praising the strong, free connection, while others report inconsistent or weak signals in some areas. Nonetheless, the availability of a password-protected, free service is an appreciated amenity.
Parking at the hotel is convenient yet sometimes limited with tight spaces and occasional challenges, especially for larger vehicles. Despite this, on-site parking is generally seen as a beneficial feature.
The hotel stands out as a family-friendly destination, offering spacious rooms and accommodating staff that cater to family needs, making it a preferred choice for family vacations. Pets are also welcomed with special touches, enhancing the overall family experience.
Lastly, the comfort of the beds receives high praise from guests, contributing to restful nights and completing the hotel's reputation for providing a comfortable, enjoyable stay.
With its exceptional location, historical charm, excellent dining, comfortable rooms and dedicated staff, The Feathers Hotel offers a memorable and positive experience for visitors.
Categories
Breakfast at The Feathers Hotel is generally well-received with guests frequently lauding the high quality, excellent taste and variety of options available, particularly the full English breakfast and continental buffet. Despite some concerns about portion sizes, costs and occasional service inefficiencies, the overall breakfast experience is deemed a significant highlight, marked by delicious food and a pleasant dining atmosphere.
Dinner at the hotel is similarly appreciated for its stunning, beautifully presented dishes, including standout options like lamb shank and Bavette & frites. Guests value the quality and ambiance of the dining experience, although some express concerns about pricing, menu variety and service consistency. The cozy, modern restaurant setting, however, enhances the overall positive impression.
The rooms at The Feathers Hotel are another strong point, being described as modern, spacious and well-equipped. Guests frequently highlight the cleanliness, tasteful decor and comfort of the rooms, which blend historical character with contemporary amenities. Although some rooms have minor issues like poor ventilation or small size, the majority offer a comfortable, quiet retreat.
Cleanliness in the hotel generally meets high standards with many visitors noting spotless rooms, clean bathrooms and well-maintained public areas. However, there are occasional reports of housekeeping lapses, suggesting room for improvement in consistency.
The staff at The Feathers Hotel receive widespread acclaim for their friendliness, professionalism and attentiveness. Guests often commend the courteous reception and helpful dining service, which significantly contribute to a welcoming and comfortable environment.
WiFi at the hotel presents a mixed experience with many praising the strong, free connection, while others report inconsistent or weak signals in some areas. Nonetheless, the availability of a password-protected, free service is an appreciated amenity.
Parking at the hotel is convenient yet sometimes limited with tight spaces and occasional challenges, especially for larger vehicles. Despite this, on-site parking is generally seen as a beneficial feature.
The hotel stands out as a family-friendly destination, offering spacious rooms and accommodating staff that cater to family needs, making it a preferred choice for family vacations. Pets are also welcomed with special touches, enhancing the overall family experience.
Lastly, the comfort of the beds receives high praise from guests, contributing to restful nights and completing the hotel's reputation for providing a comfortable, enjoyable stay.
With its exceptional location, historical charm, excellent dining, comfortable rooms and dedicated staff, The Feathers Hotel offers a memorable and positive experience for visitors.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The Feathers Hotel in Ludlow boasts a prime central location that consistently dazzles guests. Nestled right in the heart of the town, the hotel provides unparalleled convenience for exploring all that Ludlow has to offer. The central position means that sights such as Ludlow Castle and the bustling market are just a short stroll away, making it an ideal base for sightseeing and enjoying the local charm.
Guests appreciate the ease of access to shops, restaurants and other local amenities, often highlighting how everything is within walking distance. The hotel's proximity to the train station enhances its appeal for travelers relying on public transport. Additionally, the availability of on-site parking is a significant perk, especially given its central location.
The historical character of the building adds to the overall experience with many visitors praising its Tudor charm and beautiful architecture. Despite being in the thick of things, the hotel maintains a remarkably quiet atmosphere, providing a restful retreat after a day of exploration. Overall, The Feathers Hotel's exceptional location, combined with its historical ambiance, makes it a standout choice for anyone looking to immerse themselves in the vibrant life of Ludlow.
The breakfast experience at The Feathers Hotel has received a mixed bag of reviews, albeit with a prevailing tone of praise. Guests frequently mention the high quality and excellent taste of the breakfast options, highlighting the freshly cooked meals and a wide variety of choices available. The full English breakfast and the well-serviced continental buffet earn particular accolades for their superb and comprehensive offerings. Many guests found the breakfast delicious with some describing it as exceptional and served at a high standard.
However, there are recurring comments about certain aspects that could be improved. Portions seemed to vary with some visitors finding them meager, while others appreciated their generosity. A few reviews noted the high cost of breakfast, considering it an additional charge to the room rate that could be steep. There were also remarks about limited fruit and vegetarian options, as well as the occasional slow or disorganized breakfast service.
Despite these criticisms, the breakfast's value for money often gets a nod of approval with numerous guests emphasizing the pleasant breakfast service and the attentive staff. The lovely atmosphere of the breakfast dining room also contributes to the overall positive experience.
In conclusion, while there are areas that could be refined, such as portion consistency and service efficiency, The Feathers Hotel's breakfast remains a significant highlight for many visitors, offering a quality start to the day with a varied and delicious selection of food.
The Feathers Hotel offers a dining experience with a variety of feedback from its guests. Highlighting the positive aspects, many guests enjoyed their evening meals, describing the food as stunning, beautiful and delicious with particular praise for dishes like lamb shank and Bavette & frites. The quality of food at dinner often received commendations with several reviews noting excellent and superb meals. The dining ambiance in the restaurant was appreciated with the restaurant being described as cozy and modern, enhancing the overall dining experience.
The service, when efficient, was praised for being very good, although some noted it could be slow at times. The high standard of some meals left a good impression with beautifully presented dishes and a commendable chef contributing to a memorable dining experience. The evening meal was often considered lovely and generous with a good atmosphere adding to the delightful experience.
However, there were notable concerns that cannot be overlooked. Some guests found the dinner to be overpriced and occasionally below expectations with terms like ordinary, disappointing and not worth the price being mentioned. Service issues were also reported, including slow dinner service and errors in dinner bills.
The menu was another point of contention. Some guests found it limited and repetitive, longing for more variety and better accommodation for dietary preferences, particularly for vegan and vegetarian selections. There were a few critiques of specific dishes, such as overcooked duck breast and inconsistent food quality.
Overall, while The Feathers Hotel's dining experience often received high marks for quality and presentation, there is room for improvement in service consistency, menu variety and pricing to better meet guest expectations.
The rooms at The Feathers Hotel in Ludlow are modern, spacious and well-equipped, offering a comfortable stay that harmoniously blends historical charm with contemporary styling. Most guests praise the rooms for being clean and tidy, consistently maintaining high standards of cleanliness and comfort. The decor is often noted as tastefully done with some rooms boasting luxurious touches, large bathrooms and comfortable beds.
Despite some issues with room service and occasional maintenance concerns, the rooms are typically very comfortable and quiet, providing a restful environment. Many of the rooms have been recently renovated, enhancing their appeal with modern facilities while retaining the building's historical character. Guests frequently highlight the spaciousness of certain rooms, the quality of bathroom facilities and the overall comfort and opulence of the accommodations.
There are, however, a few consistent drawbacks reported by guests. Some rooms are described as small and cramped with issues such as poor ventilation, high temperatures and inadequate servicing being mentioned. Additionally, inflexible room options and occasional delays in room readiness have been noted as areas needing improvement.
Overall, the rooms are described as lovely and comfortable with many guests appreciating the balance of modern amenities and historical charm. The hotel's central location, combined with the well-maintained rooms and excellent bathroom facilities, contributes to a generally positive experience for visitors.
Staying at The Feathers Hotel promises a restful night's sleep, as echoed by numerous guest reviews that consistently highlight the comfort of the beds. Many guests have praised the "comfortable," "super-comfy," and "extremely comfortable" beds, describing their sleep experience as enjoyable and cozy. The beds are often noted to be "large" and "good-sized," with a few travelers even mentioning "huge" beds that provided added spaciousness and luxury. The clean, modern and spotless sheets further enhance the sleeping experience.
While a few guests mentioned minor issues such as bed sizes being small or pillows being less comfortable, the overwhelming sentiment leans towards satisfaction with the bedding comfort. Phrases like "bed was super comfortable," "bed very comfortable," and "sumptuous bed" are common, indicating a high standard of sleep quality.
Moreover, several reviews also highlighted the overall room ambiance, often describing them as comfortable and cosy, which complements the restful experience provided by the beds. Despite a few isolated comments about minor discomforts, the general consensus from guests is that The Feathers Hotel offers an excellent place for a peaceful and pleasant night’s sleep.
While The Feathers Hotel boasts a convenient central location and a beautiful, historic building, reviews of its cleanliness present a mixed bag. Many guests have praised the hotel for rooms that are described as spotlessly clean, tidy and well-maintained. The bathrooms, in particular, often receive high marks for being clean and modern. Several reviews mention clean and comfortable beds with some guests noting that the hotel maintains good overall cleanliness levels and provides clean towels daily.
However, there are also multiple reports of cleanliness issues. Some reviews mention rooms that were not cleaned properly with cobwebs, dust and even grime visible in certain areas. Issues with housekeeping are frequently noted, such as rooms not being serviced satisfactorily, dirty glassware and unclean teapots. The public areas, while often described as clean, occasionally suffer from neglect as evidenced by dusty corners and stained carpets.
Guests have also pointed out inconsistent room service with some rooms not being tidied or serviced without a complaint. There were mentions of specific cleanliness lapses such as blocked drains, dirty pillowcases and poorly cleaned utensils.
In sum, while many guests find The Feathers Hotel to be clean, comfortable and well-located, the quality of cleanliness and housekeeping appears to vary significantly. This inconsistency suggests there is room for improvement to ensure all guests have a more uniformly positive experience.
The Feathers Hotel is distinguished by its exceptional staff, consistently praised for their friendly, helpful and professional demeanor. Guests often describe the hotel's team as courteous and attentive, going out of their way to ensure a pleasant stay. The reception staff, in particular, are highlighted for their welcoming attitudes, even though there were occasional mentions of slow service.
The dining experience also benefits from the positive interactions with the waitstaff, who are generally attentive and accommodating. Noteworthy mentions include specific staff members like Joe, Ben and Nicky, who received accolades for their exemplary service. Despite some scattered feedback about understaffing and language barriers, the overall sentiment leans heavily towards the staff's dedication and professionalism.
Visitors appreciate the warm greetings upon arrival and the consistent willingness of the staff to assist with any needs. This high level of hospitality extends to all areas of the hotel, from housekeeping to the bar staff, contributing to a friendly atmosphere that many guests find inviting and enjoyable. The staff's readiness to address issues and their polite and efficient manner leave a lasting positive impression on guests. Overall, the staff at The Feathers Hotel play a crucial role in creating a welcoming and comfortable environment for visitors.
The Feathers Hotel offers a mixed experience when it comes to WiFi. Many guests praised the hotel for providing good, password-protected and free WiFi, which worked well in both rooms and public areas. Some reviews specifically highlighted the WiFi as being superb and excellent. There were positive mentions of hotel staff being helpful with internet connections and multiple devices could connect with a single password.
However, not all feedback was favorable. Several guests encountered spotty and weak WiFi signals with some rooms experiencing inconsistent connectivity. There were instances of the internet being choppy or down for a day. Specific complaints included WiFi being unreliable, frequently disconnecting and sometimes completely missing in rooms. Despite these issues, the presence of free WiFi for guests remains an appreciated amenity.
The Feathers Hotel offers several car parking options, but availability and convenience can be inconsistent. While guests appreciate having car parking on site, many reviews indicate that spaces are limited and often filled quickly. This has led to difficulties, especially for larger vehicles, as the parking area and entrance can be tight and challenging to navigate. Some guests found alternative parking nearby, though this sometimes added an inconvenience due to distance or additional costs.
The hotel charges £5 to £7.50 per night for parking, which some guests feel should be included in the room rate. Despite the limited and sometimes cramped parking conditions, others noted that the car park, when available, is a convenient feature and adds to the overall positive experience of staying at the hotel. However, the absence of visible signs and sometimes unclear communication about parking policies have caused confusion for some visitors. Overall, parking at The Feathers Hotel is a mixed bag with both positive aspects and areas that could use improvement.
The Feathers Hotel is a top choice for families looking for a welcoming and safe environment. Guests frequently highlight the family-friendly atmosphere, noting that the hotel is great for family stays and vacations. The spacious rooms cater well to families with good-sized family rooms and suites that offer plenty of space. Parents report that their children loved amenities like the large baths and little balconies.
The hotel staff is praised for being very accommodating to family needs with several reviews mentioning the helpfulness of the front desk staff in providing stroller and baby seating needs. The hotel’s child-friendly stance is further evidenced by the excellent facilities that cater specifically to families.
Dining options accommodate larger families and breakfast, though simple, is appreciated for its value. Staff members are noted for their kindness toward children and some reviews mention the hotel’s pet-friendly nature, including special touches like a plate of sausages for dogs.
While family rooms have their pros and cons—with some mentioning that the layout isn't ideal for larger groups—guests felt the positives far outweigh these minor issues. Overall, the Feathers Hotel comes highly recommended for families visiting the area, offering a family-friendly environment that ensures both parents and children feel welcome and comfortable.
The Feathers Hotel offers a balanced blend of four-star amenities and services, making it a notable choice for discerning travelers. Guests frequently highlight the hotel's modern decor and clean, comfortable rooms that consistently meet four-star standards. The spacious rooms are often praised for their comfort with many noting the luxurious bedding and overall cleanliness.
The hotel's facilities are also well-regarded, described as both clean and modern with everything needed for a comfortable stay. The staff's professionalism and courteous demeanor contribute to the positive experience, reinforcing the hotel's commitment to high service standards.
Dining at The Feathers Hotel matches the four-star rating, adding to the overall satisfaction of guests. The historical aspects of the building offer a charming ambiance, subtly enhancing the stay.
While the hotel generally lives up to its four-star reputation, some guests mentioned a few aspects, such as room decor and specific amenities, that did not entirely meet their expectations. Nevertheless, the overwhelming sentiment is positive with the hotel offering a delightful combination of historic charm and modern comfort.
In summary, The Feathers Hotel excels in providing a comfortable, clean and welcoming environment, making it a reliable choice for those seeking a four-star experience. Despite minor setbacks, the hotel's overall performance garners high praise with many guests looking forward to a return visit.
The Feathers Hotel in Ludlow stands out as a solid choice for business travelers, offering a range of amenities tailored for corporate needs. Functional facilities include a business center, which has been described as handy, useful and well-staffed with excellent service. The hotel provides dedicated business services and has adequate meeting rooms with stable wi-fi, making it ideal for business activities. Many guests appreciated the modern amenities and the proper desk workspace in the rooms, enhancing the comfort and efficiency of their stays.
The hotel's central location in Ludlow is another advantage, positioning it conveniently for business travel. Business guests have reported feeling well looked after with the overall service being business-oriented and supportive. The hotel ensures that all essential business amenities are available and well-maintained, allowing for a productive visit. Overall, The Feathers Hotel is highly recommended for business travelers seeking a comfortable and efficient stay.
The Feathers Hotel stands out as a charming destination for honeymooners, offering a variety of amenities and services tailored to create a memorable romantic experience. Guests frequently highlight the spacious and tastefully decorated honeymoon suites, which exude a romantic setting perfect for new couples. Special touches such as champagne packages and staff recognizing and celebrating newlyweds contribute to the overall exceptional experience.
Reviewers describe the hotel as quiet and private, ideal for an intimate getaway. The rooms, equipped with luxurious features including bathtubs, are noted for being particularly conducive to a peaceful and romantic stay. Many guests recommend the hotel as an excellent choice for a honeymoon due to the thoughtful details and dedicated service provided.
In summary, The Feathers Hotel provides an ideal environment for honeymooners seeking a romantic and serene escape with special packages and staff attention making it a standout choice for commemorating this special occasion.
The Feathers Hotel in Ludlow certainly lives up to its reputation as a luxurious four-star escape. Guests frequently highlight its sumptuous and opulent atmosphere with rooms tastefully decorated in lavish decor. There are consistent mentions of high-quality furnishings and attention to little details, which add to the overall luxurious ambiance of the stay.
Rooms are described as luxurious with high-standard furnishings, luxurious linens and top-notch security. Guests also noted elegant decor and features in the various suites, including luxury bathrooms and effective air conditioning. The hotel combines a sense of historical charm with modern luxury, creating an enchanting experience for its visitors.
Dining at The Feathers Hotel is another highlight with numerous reviews mentioning a luxurious and delicious dining experience, although there were a couple of mentions where luxury dining did not meet expectations. The spa services available further elevate the feeling of indulgence, providing guests with a comprehensive luxury experience.
The central location in the beautiful, historic town of Ludlow also contributes to the hotel's appeal, making it a fabulous base to explore the enchanting surroundings. Despite a few areas noted for needing a shake-up, the overall ambiance and facilities of The Feathers Hotel consistently offer a luxurious and memorable stay.
The Feathers Hotel is an ideal destination for couples seeking a blend of historical charm and romantic ambiance. Its characterful and fabulous historical building provides a wonderful backdrop for an intimate and special stay. Guests particularly appreciate the romantic atmosphere and the breathtaking views that lend themselves to beautiful sunsets, making it perfect for a couple's getaway.
The hotel offers a range of romantic settings, including intimate dining experiences and delightful afternoon teas, which enhance the romantic ambiance. Suitable for couples celebrating special occasions like wedding anniversaries, The Feathers Hotel is often highly recommended for romantic stays.
While there are some suggestions for enhancing the romance further, the overall consensus highlights the hotel's character and charm as key ingredients for a memorable and romantic getaway.
Nestled in a welcoming atmosphere, The Feathers Hotel stands out for its exceptional pet-friendly services and amenities, making it an ideal destination for dog owners. The hotel is highly accommodating to dogs, offering dog-friendly rooms complete with a dog bed and bowl. Upon check-in, guests are advised about the dog-friendly areas, ensuring a smooth and enjoyable stay for both pets and their humans.
The staff at the hotel are notably attentive to canine guests, frequently going the extra mile to make dogs feel welcome. Reports of staff bringing out treats at breakfast and including room snacks for dogs contribute to an overall friendly environment. There is even a dedicated dog-friendly lounge where guests can enjoy breakfast with their pets.
Pet owners will appreciate the ample outdoor space for dogs to roam and play. However, it's worth noting that there is limited access for dogs to some common areas and at times, dogs have been found roaming freely when they shouldn't. Though some guests have pointed out the occasional smell of dogs in the rooms and a lack of grassed areas for dog relief, the overall sentiment remains positive.
The Feathers Hotel provides a pet-friendly environment where dogs are not only allowed but genuinely welcomed. With friendly staff attentive to both human and canine needs, it's a highly recommended spot for dog owners looking for a comfortable and accommodating stay with their furry friends. An additional charge for dogs applies and while there are some limitations, the hotel’s commitment to a dog-friendly atmosphere shines through.
Location Show Map
Location
Guests appreciate the ease of access to shops, restaurants and other local amenities, often highlighting how everything is within walking distance. The hotel's proximity to the train station enhances its appeal for travelers relying on public transport. Additionally, the availability of on-site parking is a significant perk, especially given its central location.
The historical character of the building adds to the overall experience with many visitors praising its Tudor charm and beautiful architecture. Despite being in the thick of things, the hotel maintains a remarkably quiet atmosphere, providing a restful retreat after a day of exploration. Overall, The Feathers Hotel's exceptional location, combined with its historical ambiance, makes it a standout choice for anyone looking to immerse themselves in the vibrant life of Ludlow.
Breakfast
However, there are recurring comments about certain aspects that could be improved. Portions seemed to vary with some visitors finding them meager, while others appreciated their generosity. A few reviews noted the high cost of breakfast, considering it an additional charge to the room rate that could be steep. There were also remarks about limited fruit and vegetarian options, as well as the occasional slow or disorganized breakfast service.
Despite these criticisms, the breakfast's value for money often gets a nod of approval with numerous guests emphasizing the pleasant breakfast service and the attentive staff. The lovely atmosphere of the breakfast dining room also contributes to the overall positive experience.
In conclusion, while there are areas that could be refined, such as portion consistency and service efficiency, The Feathers Hotel's breakfast remains a significant highlight for many visitors, offering a quality start to the day with a varied and delicious selection of food.
Dinner
The service, when efficient, was praised for being very good, although some noted it could be slow at times. The high standard of some meals left a good impression with beautifully presented dishes and a commendable chef contributing to a memorable dining experience. The evening meal was often considered lovely and generous with a good atmosphere adding to the delightful experience.
However, there were notable concerns that cannot be overlooked. Some guests found the dinner to be overpriced and occasionally below expectations with terms like ordinary, disappointing and not worth the price being mentioned. Service issues were also reported, including slow dinner service and errors in dinner bills.
The menu was another point of contention. Some guests found it limited and repetitive, longing for more variety and better accommodation for dietary preferences, particularly for vegan and vegetarian selections. There were a few critiques of specific dishes, such as overcooked duck breast and inconsistent food quality.
Overall, while The Feathers Hotel's dining experience often received high marks for quality and presentation, there is room for improvement in service consistency, menu variety and pricing to better meet guest expectations.
Rooms
Despite some issues with room service and occasional maintenance concerns, the rooms are typically very comfortable and quiet, providing a restful environment. Many of the rooms have been recently renovated, enhancing their appeal with modern facilities while retaining the building's historical character. Guests frequently highlight the spaciousness of certain rooms, the quality of bathroom facilities and the overall comfort and opulence of the accommodations.
There are, however, a few consistent drawbacks reported by guests. Some rooms are described as small and cramped with issues such as poor ventilation, high temperatures and inadequate servicing being mentioned. Additionally, inflexible room options and occasional delays in room readiness have been noted as areas needing improvement.
Overall, the rooms are described as lovely and comfortable with many guests appreciating the balance of modern amenities and historical charm. The hotel's central location, combined with the well-maintained rooms and excellent bathroom facilities, contributes to a generally positive experience for visitors.
Beds
While a few guests mentioned minor issues such as bed sizes being small or pillows being less comfortable, the overwhelming sentiment leans towards satisfaction with the bedding comfort. Phrases like "bed was super comfortable," "bed very comfortable," and "sumptuous bed" are common, indicating a high standard of sleep quality.
Moreover, several reviews also highlighted the overall room ambiance, often describing them as comfortable and cosy, which complements the restful experience provided by the beds. Despite a few isolated comments about minor discomforts, the general consensus from guests is that The Feathers Hotel offers an excellent place for a peaceful and pleasant night’s sleep.
Cleanliness
However, there are also multiple reports of cleanliness issues. Some reviews mention rooms that were not cleaned properly with cobwebs, dust and even grime visible in certain areas. Issues with housekeeping are frequently noted, such as rooms not being serviced satisfactorily, dirty glassware and unclean teapots. The public areas, while often described as clean, occasionally suffer from neglect as evidenced by dusty corners and stained carpets.
Guests have also pointed out inconsistent room service with some rooms not being tidied or serviced without a complaint. There were mentions of specific cleanliness lapses such as blocked drains, dirty pillowcases and poorly cleaned utensils.
In sum, while many guests find The Feathers Hotel to be clean, comfortable and well-located, the quality of cleanliness and housekeeping appears to vary significantly. This inconsistency suggests there is room for improvement to ensure all guests have a more uniformly positive experience.
Staff
The dining experience also benefits from the positive interactions with the waitstaff, who are generally attentive and accommodating. Noteworthy mentions include specific staff members like Joe, Ben and Nicky, who received accolades for their exemplary service. Despite some scattered feedback about understaffing and language barriers, the overall sentiment leans heavily towards the staff's dedication and professionalism.
Visitors appreciate the warm greetings upon arrival and the consistent willingness of the staff to assist with any needs. This high level of hospitality extends to all areas of the hotel, from housekeeping to the bar staff, contributing to a friendly atmosphere that many guests find inviting and enjoyable. The staff's readiness to address issues and their polite and efficient manner leave a lasting positive impression on guests. Overall, the staff at The Feathers Hotel play a crucial role in creating a welcoming and comfortable environment for visitors.
Wi-Fi
However, not all feedback was favorable. Several guests encountered spotty and weak WiFi signals with some rooms experiencing inconsistent connectivity. There were instances of the internet being choppy or down for a day. Specific complaints included WiFi being unreliable, frequently disconnecting and sometimes completely missing in rooms. Despite these issues, the presence of free WiFi for guests remains an appreciated amenity.
Parking
The hotel charges £5 to £7.50 per night for parking, which some guests feel should be included in the room rate. Despite the limited and sometimes cramped parking conditions, others noted that the car park, when available, is a convenient feature and adds to the overall positive experience of staying at the hotel. However, the absence of visible signs and sometimes unclear communication about parking policies have caused confusion for some visitors. Overall, parking at The Feathers Hotel is a mixed bag with both positive aspects and areas that could use improvement.
Family
The hotel staff is praised for being very accommodating to family needs with several reviews mentioning the helpfulness of the front desk staff in providing stroller and baby seating needs. The hotel’s child-friendly stance is further evidenced by the excellent facilities that cater specifically to families.
Dining options accommodate larger families and breakfast, though simple, is appreciated for its value. Staff members are noted for their kindness toward children and some reviews mention the hotel’s pet-friendly nature, including special touches like a plate of sausages for dogs.
While family rooms have their pros and cons—with some mentioning that the layout isn't ideal for larger groups—guests felt the positives far outweigh these minor issues. Overall, the Feathers Hotel comes highly recommended for families visiting the area, offering a family-friendly environment that ensures both parents and children feel welcome and comfortable.
4 Star
The hotel's facilities are also well-regarded, described as both clean and modern with everything needed for a comfortable stay. The staff's professionalism and courteous demeanor contribute to the positive experience, reinforcing the hotel's commitment to high service standards.
Dining at The Feathers Hotel matches the four-star rating, adding to the overall satisfaction of guests. The historical aspects of the building offer a charming ambiance, subtly enhancing the stay.
While the hotel generally lives up to its four-star reputation, some guests mentioned a few aspects, such as room decor and specific amenities, that did not entirely meet their expectations. Nevertheless, the overwhelming sentiment is positive with the hotel offering a delightful combination of historic charm and modern comfort.
In summary, The Feathers Hotel excels in providing a comfortable, clean and welcoming environment, making it a reliable choice for those seeking a four-star experience. Despite minor setbacks, the hotel's overall performance garners high praise with many guests looking forward to a return visit.
Business
The hotel's central location in Ludlow is another advantage, positioning it conveniently for business travel. Business guests have reported feeling well looked after with the overall service being business-oriented and supportive. The hotel ensures that all essential business amenities are available and well-maintained, allowing for a productive visit. Overall, The Feathers Hotel is highly recommended for business travelers seeking a comfortable and efficient stay.
Honeymoon
Reviewers describe the hotel as quiet and private, ideal for an intimate getaway. The rooms, equipped with luxurious features including bathtubs, are noted for being particularly conducive to a peaceful and romantic stay. Many guests recommend the hotel as an excellent choice for a honeymoon due to the thoughtful details and dedicated service provided.
In summary, The Feathers Hotel provides an ideal environment for honeymooners seeking a romantic and serene escape with special packages and staff attention making it a standout choice for commemorating this special occasion.
Luxury
Rooms are described as luxurious with high-standard furnishings, luxurious linens and top-notch security. Guests also noted elegant decor and features in the various suites, including luxury bathrooms and effective air conditioning. The hotel combines a sense of historical charm with modern luxury, creating an enchanting experience for its visitors.
Dining at The Feathers Hotel is another highlight with numerous reviews mentioning a luxurious and delicious dining experience, although there were a couple of mentions where luxury dining did not meet expectations. The spa services available further elevate the feeling of indulgence, providing guests with a comprehensive luxury experience.
The central location in the beautiful, historic town of Ludlow also contributes to the hotel's appeal, making it a fabulous base to explore the enchanting surroundings. Despite a few areas noted for needing a shake-up, the overall ambiance and facilities of The Feathers Hotel consistently offer a luxurious and memorable stay.
Romantic
The hotel offers a range of romantic settings, including intimate dining experiences and delightful afternoon teas, which enhance the romantic ambiance. Suitable for couples celebrating special occasions like wedding anniversaries, The Feathers Hotel is often highly recommended for romantic stays.
While there are some suggestions for enhancing the romance further, the overall consensus highlights the hotel's character and charm as key ingredients for a memorable and romantic getaway.
Dog Friendly
The staff at the hotel are notably attentive to canine guests, frequently going the extra mile to make dogs feel welcome. Reports of staff bringing out treats at breakfast and including room snacks for dogs contribute to an overall friendly environment. There is even a dedicated dog-friendly lounge where guests can enjoy breakfast with their pets.
Pet owners will appreciate the ample outdoor space for dogs to roam and play. However, it's worth noting that there is limited access for dogs to some common areas and at times, dogs have been found roaming freely when they shouldn't. Though some guests have pointed out the occasional smell of dogs in the rooms and a lack of grassed areas for dog relief, the overall sentiment remains positive.
The Feathers Hotel provides a pet-friendly environment where dogs are not only allowed but genuinely welcomed. With friendly staff attentive to both human and canine needs, it's a highly recommended spot for dog owners looking for a comfortable and accommodating stay with their furry friends. An additional charge for dogs applies and while there are some limitations, the hotel’s commitment to a dog-friendly atmosphere shines through.
No, The Feathers Hotel doesn't have any pool.
No, a spa isn't available at The Feathers Hotel.
Yes, The Feathers Hotel welcomes dogs.
Yes, parking facilities are available at The Feathers Hotel.
No, The Feathers Hotel doesn't have a gym.
Location Show Map
More Options
