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Summary of reviewsHotel Mendez Nuñez in Lugo, Spain, garners high praise for its prime location within the historic city walls and close proximity to major attractions like Plaza Mayor and the Cathedral. Guests find it an ideal base for exploring the city's vibrant culture, making it especially appealing for those walking the Camino de Santiago. The hotel’s central yet tranquil setting, coupled with convenient subsidized parking and accessibility to the bus station, elevates the overall guest experience.
The breakfast offerings at Hotel Mendez Nuñez stand out, frequently lauded for their variety and quality. Guests enjoy a diverse spread that includes fruits, gluten-free options and plentiful selections, often describing it as fantastic or exceptional. The breakfast experience is enhanced by a terrace on the sixth floor, offering picturesque views. However, some guests suggest improvements, citing limited options and the absence of fresh products like squeezed orange juice.
Dining on the rooftop terrace is a highlight with high-quality, well-prepared dishes and a pleasant ambiance, despite a somewhat limited menu and higher prices. The attentive, professional service and stunning views make it a memorable dining experience.
Rooms at the hotel are consistently well-reviewed for their comfort and spaciousness. Guests appreciate the large, clean spaces, comfortable beds and practical amenities like fridges and balconies. While the majority find the accommodations cozy and welcoming, a few note that some areas could benefit from modernization.
Cleanliness is another strength of Hotel Mendez Nuñez with guests frequently commending the tidy and well-maintained rooms. The commitment of the cleaning staff enhances the overall stay, although some areas like bathrooms and furnishings show signs of wear.
The staff at Hotel Mendez Nuñez receive high accolades for their friendliness, helpfulness and professionalism. Individual staff members are often mentioned by name for their exceptional service, contributing to a welcoming atmosphere. Despite a few isolated incidents of less helpful interactions, the general sentiment is overwhelmingly positive.
Free Wi-Fi is appreciated by most guests, who find it adequate for general use despite occasional issues with coverage and speed. The hotel could improve by addressing these intermittent problems.
Families are well-catered for at Hotel Mendez Nuñez with spacious family rooms and child-friendly facilities, making it a preferred choice for those traveling with children. The rooftop terrace, offering enjoyable family activities, adds to the overall family-friendly ambiance.
The hotel’s central location is advantageous for nightlife, providing easy access to various bars, pubs and entertainment venues. While the lively surroundings appeal to many, some guests mention noise disturbances, particularly during festivals.
Beds are a notable highlight with guests frequently praising their comfort and spaciousness. Although a few find the mattresses too hard or the pillows lacking, the general consensus underscores a restful sleep experience.
Finally, while the hotel’s facilities and amenities don't entirely match its 4-star rating due to outdated decor and mixed reviews on room conditions, its unbeatable location, comfortable beds and exceptional service create a largely favorable guest experience, making it a worthwhile stay for visitors to Lugo. Show more
Read review summaries for all categories
Categories
Historic Hotel
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Accessible Hotel
4-Star Hotel
Room Types
Double or Twin RoomThis room with air conditioning and central heating offers a flat-screen TV, free WiFi, and a minibar. There is also a desk and a safe. The private bathroom omes with free toiletries, bath or shower, and hairdryer.
Triple RoomThis room with air conditioning and central heating offers a flat-screen TV, free WiFi, and a minibar. There is also a desk and a safe. The private bathroom omes with free toiletries, bath or shower, and hairdryer.
Family Room (2 Adults + 2 Children)This spacious family room features seating area with a sofa and a flat-screen TV, a minibar, and air conditioning. Central heating and free WiFi are also provided. The private bathroom omes with free toiletries, bath or shower, and hairdryer.
Double or Twin Room (2 Adults + 1 Child)The twin/double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Mendez Nuñez is acclaimed for its exceptional location in Lugo, Spain, making it an ideal choice for visitors keen on exploring the historic charm of the city. Nestled inside the ancient city walls, the hotel is perfectly situated just steps from the Plaza Mayor and the Cathedral, putting guests right in the heart of the historical and pedestrian-friendly center. This prime location is especially convenient for those walking the Camino de Santiago, offering easy access to nearby monuments, restaurants and shops.
Guests have highlighted the convenience of subsidized parking nearby, which simplifies logistics for those driving to the hotel. The proximity to the bus station further enhances its accessibility. Despite its central location, the hotel manages to provide a tranquil and quiet environment, ensuring a peaceful stay.
Overall, the consensus is clear: Hotel Mendez Nuñez boasts an unbeatable location, a perfect base for anyone looking to immerse themselves in the rich history, vibrant culture and culinary delights of Lugo.
Breakfast
Hotel Mendez Nuñez consistently receives praise for its breakfast offerings with many guests describing it as good, very good or even excellent. The positive comments highlight the variety and completeness of the breakfast buffet, mentioning great options including fruits, gluten-free choices and abundant selections. The breakfast is often noted for being tasty and abundant with some guests going so far as to call it fantastic or exceptional. The terrace breakfast experience on the sixth floor stands out with lovely views adding to the appeal, making it a highly recommended option.
However, not all feedback is glowing. Some guests found the breakfast a bit basic or felt it could be improved, citing limited options and lack of variety. There were occasional complaints about the high cost, limited vegetarian options and the need for better quality fresh products, such as fresh-squeezed orange juice or fresh yogurt. Despite these critiques, the general sentiment leans positively and the breakfast ambiance, especially on the terrace with panoramic views, is frequently praised.
In summary, while there are a few areas that some guests believe need enhancement, the breakfast at Hotel Mendez Nuñez is generally well-regarded, offering a satisfying and pleasant start to the day with a good balance of taste, variety and a picturesque setting.
Dinner
Hotel Mendez Nuñez offers a dining experience that has drawn significant praise from its guests, particularly for its rooftop restaurant located on the sixth floor. The terrace is a crowd favorite, providing a pleasant atmosphere and splendid views, making it an ideal spot for both dinner and breakfast. Guests consistently commend the delicious and high-quality food, highlighting the varied and well-prepared dishes available. The service is often described as excellent with the staff making efforts to please diners.
Despite some feedback about the limited menu options and higher prices, the general sentiment towards the dining options remains positive. The terrace's ambiance and the quality of food contribute to a very good value for money proposition, especially when paired with the cozy bar that stays open late.
In summary, dining at Hotel Mendez Nuñez, particularly on its rooftop terrace, is highly recommended for its delightful meals, pleasant setting and attentive service. The terrace not only offers a great dining experience but also a memorable place to enjoy a drink or snack while soaking in the beautiful views over Lugo.
Rooms
At Hotel Mendez Nuñez, most guests find the rooms to be highly commendable for their comfort and spaciousness. Many reviews highlight the "comfortable room" and "well-appointed space," reflecting an overall satisfaction with the room quality. Guests frequently mention rooms being "very spacious," "cosy," and "clean," creating a sense of welcoming homeliness. The comfort of the beds is also widely praised with several guests noting "comfortable double bed" and "very comfortable bed," ensuring a restful stay.
The rooms are described as being large with ample space, often accommodating multiple guests without feeling cramped. Many reviews name "spacious room," "large size of the room," and specific mentions of rooms having "separate living rooms," and even "two very large beds." This ample space is further complemented by practical amenities like fridges and balconies, as well as "spacious and clean bathrooms."
Some rooms offer exceptional views with references to "room with amazing balconies," "nice view," and "good room and bathroom size," enhancing the overall stay experience. Despite some mentions of the need for updates, the general room condition is usually described positively with phrases like "well-appointed," "spacious and clean," and "very comfortable."
However, there are occasional comments about rooms needing a "fresh coat of paint" or renovations, indicating that some areas may show signs of wear. This includes remarks on "dated rooms" and certain furnishings needing a refresh. Despite this, the accommodation continues to impress with its comfort and practicality, maintaining a steady stream of satisfied guests keen on the "quality of room facilities" and "comfortably spacious" atmosphere.
In summary, Hotel Mendez Nuñez's room offerings stand out for their comfort, size and cleanliness, making them a reliable choice for travelers looking for a cozy and spacious stay, even if some areas might benefit from a bit of modernisation.
Beds
Hotel Mendez Nuñez has received overwhelmingly positive feedback regarding the comfort and quality of its beds, making it a notable highlight of the guest experience. Visitors consistently mention the spaciousness and exceptional comfort of the beds, often describing them as very comfortable or even super comfortable. King-size and extra-large beds, in particular, stood out for their comfort and size. Many guests also appreciated the quality of the bedding and mattresses, noting that the beds come equipped with comfortable pillows and good-quality mattresses.
However, while the majority of reviews commend the beds, there are occasional mentions of less favorable experiences. Some guests found the mattresses excessively hard or the beds outdated. A minority also reported issues with uncomfortable or flat pillows. Despite these isolated complaints, the general consensus points towards a satisfying sleep experience at the hotel.
Overall, the beds at Hotel Mendez Nuñez are highly regarded for their comfort and spaciousness, contributing positively to the hotel’s reputation for providing a restful stay.
Cleanliness
Hotel Mendez Nuñez consistently receives commendations for its high level of cleanliness. Many guests note that the hotel is well-cared for with rooms being spacious, tidy and comfortable. Praise often highlights the hotel's overall cleanliness and the neat condition of rooms, making stays pleasant and worry-free. The staff's commitment to maintaining clean spaces is frequently mentioned with rooms being cleaned daily to a satisfactory standard.
However, some recurring issues suggest areas needing improvement. Certain reviews indicate that areas such as bathrooms, carpets and room furnishings lack thorough cleaning with occasional reports of dust, dirty walls and worn-out features. Maintenance issues such as old furniture and the need for a fresh coat of paint are also noted, suggesting that while cleanliness is generally good, the hotel's age shows in some areas.
Despite these occasional drawbacks, the overall sentiment towards Hotel Mendez Nuñez remains positive, particularly regarding the cleanliness of rooms and common areas. For travelers prioritizing a clean stay, this hotel generally meets expectations, even if some aspects require attention for a more uniformly pristine experience.
Staff
Hotel Mendez Nuñez shines through its exceptional staff, a consistent highlight in guest reviews. Frequently described as friendly, helpful and professional, the staff leaves a memorable impression. Receptionists and cleaning personnel alike are noted for their efficiency and pleasant demeanor. Special recognition is given to individual staff members, such as Laura and Esther, who were found to be particularly charming and service-oriented.
Guests appreciate the proactive and attentive service that extends beyond basic needs with staff providing local recommendations and addressing inquiries with professionalism. Despite some isolated incidents of unhelpful or abrupt responses, the dominant feedback underscores a welcoming atmosphere fostered by a team that is knowledgeable and speaks multiple languages, including English.
In addition to the excellent service, the hotel is lauded for its strategic, central location in a pedestrian area, which adds to the convenience and overall positive experience. The combination of a helpful staff, comfortable rooms and prime location ensures a pleasant stay for visitors at Hotel Mendez Nuñez.
Wi-Fi
Hotel Mendez Nuñez offers complimentary Wi-Fi throughout the property and guests have experienced varying levels of satisfaction with the service. Many have noted that the Wi-Fi is good, functional and comes with clear instructions for its use, making it a convenient amenity. The connection is generally reliable with some reporting strong signals and acceptable speeds in their rooms, contributing to an overall positive experience.
However, there are a few areas where improvements could be beneficial. Some visitors highlighted issues with spotty coverage, frequent drops in connection and slow speeds. These intermittent problems suggest that the Wi-Fi could benefit from an upgrade and clearer instructions for accessing the network would enhance user experience.
While most guests found the Wi-Fi to be sufficient for general use, addressing the inconsistent connectivity and improving coverage would make this service even more reliable and satisfactory for all patrons.
Family
Hotel Mendez Nuñez stands out as a family-friendly destination, perfectly tailored for a memorable family stay. Guests frequently highlight its welcoming atmosphere and accommodating nature towards family needs. The hotel provides spacious family rooms, often praised for their comfort and suitability for both parents and children. Many reviews commend the presence of child-friendly facilities and the hotel's ability to cater to the specific needs of families, ensuring a pleasant and supportive environment.
Among the family amenities, the pool is particularly enjoyed by kids and other family-oriented services and activities are also available, contributing to a well-rounded family experience. The rooftop terrace, where guests can enjoy a barbecue, adds an extra layer of enjoyment for the whole family.
Despite a few criticisms around family rooms and services, the overall sentiment remains positive. Many guests express a willingness to return with their families, appreciating the hotel’s family-centric approach. In summary, Hotel Mendez Nuñez is a strong choice for those traveling with children, thanks to its family-focused hospitality and supportive environment.
Nightlife
Nestled in the heart of the city, Hotel Mendez Nuñez is ideally positioned for exploring the vibrant nightlife that surrounds it. Guests praise its central location, which offers seamless access to a variety of bars, pubs and entertainment venues. The close proximity to these nightlife hotspots makes it a perfect choice for those wanting to enjoy a lively evening out. The convenience of being able to walk to numerous nightlife attractions is frequently highlighted and the abundance of nearby options ensures there's always something to suit every taste.
However, the bustling nightlife scene does come with its drawbacks. Several reviews mention noise as an issue, particularly during festivals and events with sounds of merry-makers, laughter and conversations carrying into the early morning hours. Despite this, the energetic atmosphere and accessibility to nightlife remain standout features, drawing both tourists and locals to the hotel's surroundings.
While some found the noise disruptive to their sleep, others appreciated the vibrant ambiance and the great night view from the hotel terrace. Overall, Hotel Mendez Nuñez stands out as a prime location for those looking to immerse themselves in the city's nightlife, offering both the excitement of easy access to entertainment and the charm of a central, lively setting.
4 Star
Hotel Mendez Nuñez offers a mix of experiences for its guests, though it notably falls short of its 4-star classification. Reviews frequently mention that the design and maintenance are outdated with a general sense that the hotel doesn't meet the typical standards of a four-star establishment. Rooms are often described as mediocre and in need of renovation and the facilities and amenities don’t align with what one would expect from a hotel of this rating.
However, the hotel's location is a standout positive aspect with many guests appreciating its convenience. Despite the overall feel of an older and somewhat worn-out property, some guests found good value for money, especially considering the competitive pricing.
Cleanliness and maintenance receive mixed feedback, but the breakfast and amenities generally lack the quality anticipated from a four-star hotel. The service also appears to be lacking in professionalism. Ultimately, while Hotel Mendez Nuñez has its strengths, particularly in its strategic location, it doesn't fully deliver the 4-star experience it advertises.
Accessible
Hotel Mendez Nuñez in Lugo appears to have a mixed reputation regarding accessibility for guests with disabilities. Positively, the hotel is prepared for people with reduced mobility and offers accessible rooms. The central location provides easy access to the main plaza, the Cathedral and various attractions, as well as main public transport. There is also a nearby subsidized parking option. For those navigating with assistance, some areas are easily accessible and there is a helpful platform lift available.
However, several challenges have been noted. The main entrance features stairs without a ramp, making it difficult for guests with strollers, heavy luggage or wheelchairs. Construction has occasionally complicated access and the entrance is located in a pedestrian area with limited signage, adding to the inconvenience. This lack of immediate accessibility upon arrival diminishes the initial experience for some guests. The building and rooms are somewhat outdated and the hotel is not particularly senior-friendly due to the stairs. Still, the excellent rooftop restaurant with views and a menu tailored for pilgrims can provide a pleasant stay once these hurdles are overcome.
Historic
Nestled within the old town city walls, Hotel Mendez Nuñez boasts an unparalleled location in the very heart of Lugo's historic center. This historic hotel is an icon of the city, embodying a rich historical significance with its preserved vintage vibe and original structure.
Perfectly situated for exploring the city's historic landmarks and monuments, guests find themselves ideally positioned to undertake a comprehensive historic exploration. The hotel’s interior is adorned with historical paintings, adding to the great historical ambiance and charm that the building exudes. A mural in the reception area pays homage to Federico García Lorca, who stayed here in 1916, further cementing its place within the historic narrative of Lugo.
The hotel's unbeatable historical appeal is complemented by excellent staff who ensure travelers feel attended to and well-cared-for, making it a quintessential Grand Hotel experience. Whether visitors are wandering through Lugo's steeped-in-history city center or marveling at the hotel’s own historic features, Hotel Mendez Nuñez offers a rich dive into the past with its perfect fusion of history and hospitality.
Luxury
Hotel Mendez Nuñez boasts an overall luxurious ambiance marked by high-class surroundings and luxury quality. Guests frequently note the luxurious feel that permeates the accommodations, featuring luxurious amenities and furnishings. The bathrooms and interior are particularly highlighted as being indulgent with guests often describing the rooms as luxurious, luxurious setting and luxurious atmosphere. Additionally, the hotel's cuisine and service have received praise for contributing to a complete luxurious experience.
Strategically located near the main square and the cathedral, the hotel offers great value for money, making it an appealing option for travelers seeking a luxurious stay without an exorbitant price tag. Despite some guests finding the four-star rating misleading due to low-standard facilities and utilities, the majority concur that the hints of luxury in both services and rooms create an environment of opulence. The ambiance, often enhanced by serene elevator music, adds to the overall sense of luxury.
In summary, while there are mixed reviews regarding whether the facilities fully align with a four-star rating, the luxury location, luxurious appointments, features and ambiance of Hotel Mendez Nuñez seem to provide a generally luxurious experience for its patrons.
Romantic
Hotel Mendez Nuñez offers an ideal setting for couples seeking a romantic getaway. The rooftop terrace stands out as a highlight, providing an exceptional backdrop for romantic evenings. Guests have consistently praised the romantic ambiance of the terrace, mentioning its breathtaking views, especially those overlooking the cathedral and the city of Lugo. This terrace also features a restaurant, making it a perfect spot for a memorable dinner under the stars.
The hotel's quiet and cozy atmosphere enhances the romantic experience. Couples appreciate the larger-than-expected balconies with their incredible views, which contribute to the sense of intimacy and seclusion. The entire environment, from the ambiance to the location, has been noted as perfect for couples looking to escape and unwind together.
Whether it's enjoying a romantic meal on the terrace, taking in the stunning views or simply relaxing in a comfortable, quiet setting, Hotel Mendez Nuñez comes highly recommended for those in search of a romantic retreat. The combination of romantic spots and a dedicated ambiance tailored for couples makes it a standout choice for a couple's vacation.
No, Hotel Mendez Nuñez doesn't have any pool.
No, a spa isn't available at Hotel Mendez Nuñez.
No, Hotel Mendez Nuñez doesn't allow dogs.
No, parking facilities aren't available at Hotel Mendez Nuñez.