Eurostars Suites Mirasierra
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Summary of reviewsEurostars Suites Mirasierra is a highly recommended hotel praised for various aspects, ensuring an excellent experience for both leisure and business travelers.
The hotel is comfortably situated in a quiet residential area with excellent connectivity through nearby metro and bus services, making it a tranquil yet accessible retreat from central Madrid. Its proximity to the La Vaguada shopping center, supermarkets and diverse dining options adds convenience. Guests appreciate the scenic views, restful environment and easy access to the airport and city center, highlighting it as a notable choice for a peaceful yet connected stay.
The breakfast service receives high acclaim with an extensive buffet featuring fresh, gourmet food and a variety of sweet and savory options. Although some find it expensive and note issues like food temperatures and coffee quality, the overall breakfast experience is fantastic and a major highlight for many visitors.
Dinner services present a mixed experience. While the food quality receives praise, the lack of menu diversity, occasional service delays and high prices are noted as areas needing improvement. Room service is satisfactory though considered costly and the bar garners mixed reviews on pricing and service efficiency.
Rooms at Eurostars Suites Mirasierra are spacious and comfortable, often described as comparable to apartments. Guests laud the large size, practical amenities, beautiful decor and thoughtful layout. While occasional maintenance issues and outdated furniture are mentioned, the rooms' cleanliness, comfort and scenic views ensure a high level of satisfaction.
Cleanliness throughout the hotel is commendable with consistent praise for spotless rooms and well-maintained public areas. Some minor issues with carpets and occasional odors are noted, but overall, the hotel's dedication to hygiene and the efficiency of the friendly housekeeping staff are highly appreciated.
Staff are consistently praised for their friendliness, professionalism and attentiveness. Special mentions of specific staff members highlight exceptional customer service and swift problem-solving. The combination of outstanding service and hospitable demeanor significantly enhances the guest experience.
The complimentary WiFi is generally fast and reliable, though some guests report intermittent issues. Clarity in connection instructions and network security could be improved.
The gym receives mixed reviews with guests appreciating the equipment but noting the small space, occasional disorganization and air-conditioning issues. Despite these drawbacks, the gym remains a valued amenity for basic exercise.
The pool is a standout feature for its cleanliness and spaciousness. When operational, the pool area is an excellent spot for relaxation, although availability issues and occasional water temperature complaints are noted.
Parking facilities are exceptional with ample, secure and free parking directly accessible from the hotel. The convenience of the private underground garage with elevator access is a significant plus.
Families find the hotel highly accommodating with spacious rooms, baby cribs and hygiene kits. The safe, quiet neighborhood and hotel amenities cater well to families, although a lack of specific family meal options is noted. The overall family-friendly atmosphere makes it a preferred choice for those traveling with children.
In summary, Eurostars Suites Mirasierra stands out for its serene location, excellent breakfast, spacious and comfortable rooms, high standards of cleanliness and outstanding staff. While there are areas for improvement in dinner services, gym facilities and pool availability, the hotel's overall offerings ensure a pleasant and satisfying stay.
Categories
The hotel is comfortably situated in a quiet residential area with excellent connectivity through nearby metro and bus services, making it a tranquil yet accessible retreat from central Madrid. Its proximity to the La Vaguada shopping center, supermarkets and diverse dining options adds convenience. Guests appreciate the scenic views, restful environment and easy access to the airport and city center, highlighting it as a notable choice for a peaceful yet connected stay.
The breakfast service receives high acclaim with an extensive buffet featuring fresh, gourmet food and a variety of sweet and savory options. Although some find it expensive and note issues like food temperatures and coffee quality, the overall breakfast experience is fantastic and a major highlight for many visitors.
Dinner services present a mixed experience. While the food quality receives praise, the lack of menu diversity, occasional service delays and high prices are noted as areas needing improvement. Room service is satisfactory though considered costly and the bar garners mixed reviews on pricing and service efficiency.
Rooms at Eurostars Suites Mirasierra are spacious and comfortable, often described as comparable to apartments. Guests laud the large size, practical amenities, beautiful decor and thoughtful layout. While occasional maintenance issues and outdated furniture are mentioned, the rooms' cleanliness, comfort and scenic views ensure a high level of satisfaction.
Cleanliness throughout the hotel is commendable with consistent praise for spotless rooms and well-maintained public areas. Some minor issues with carpets and occasional odors are noted, but overall, the hotel's dedication to hygiene and the efficiency of the friendly housekeeping staff are highly appreciated.
Staff are consistently praised for their friendliness, professionalism and attentiveness. Special mentions of specific staff members highlight exceptional customer service and swift problem-solving. The combination of outstanding service and hospitable demeanor significantly enhances the guest experience.
The complimentary WiFi is generally fast and reliable, though some guests report intermittent issues. Clarity in connection instructions and network security could be improved.
The gym receives mixed reviews with guests appreciating the equipment but noting the small space, occasional disorganization and air-conditioning issues. Despite these drawbacks, the gym remains a valued amenity for basic exercise.
The pool is a standout feature for its cleanliness and spaciousness. When operational, the pool area is an excellent spot for relaxation, although availability issues and occasional water temperature complaints are noted.
Parking facilities are exceptional with ample, secure and free parking directly accessible from the hotel. The convenience of the private underground garage with elevator access is a significant plus.
Families find the hotel highly accommodating with spacious rooms, baby cribs and hygiene kits. The safe, quiet neighborhood and hotel amenities cater well to families, although a lack of specific family meal options is noted. The overall family-friendly atmosphere makes it a preferred choice for those traveling with children.
In summary, Eurostars Suites Mirasierra stands out for its serene location, excellent breakfast, spacious and comfortable rooms, high standards of cleanliness and outstanding staff. While there are areas for improvement in dinner services, gym facilities and pool availability, the hotel's overall offerings ensure a pleasant and satisfying stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Eurostars Suites Mirasierra is comfortably situated with excellent access to public transportation, making it an ideal choice for those who value connectivity. The hotel sits in a quiet residential area, providing a tranquil retreat away from the hustle and bustle of central Madrid. Notable conveniences include a nearby metro station just a short walk away, direct bus services to the city center stopping right outside the hotel and spacious free parking facilities that cater well to those traveling by car.
The hotel's location offers accessibility to major roads, making it particularly beneficial for quick access to the airport—ideal for early morning flights. Guests also appreciate its proximity to La Vaguada shopping center, supermarkets and various dining options. Despite being a bit distant from Madrid's main attractions, it remains well-connected, thus balancing tranquility with easy access to the vibrant city center via a straightforward subway or bus ride.
Scenic views of green areas and the mountains enhance the overall experience, adding to the charm of the place. The serene neighborhood guarantees restful sleep, which is a significant draw for visitors preferring a quieter environment over the energetic core of Madrid. Overall, Eurostars Suites Mirasierra caters well to both business travelers and leisure guests who value a peaceful stay with convenient transport links.
Eurostars Suites Mirasierra offers a breakfast experience that generally receives high praise from its guests. The breakfast area is described as appealing with attentive and helpful staff contributing positively to the overall experience. Multiple guests highlight the breakfast buffet's extensive variety and good quality, featuring fresh orange juice, gourmet meals, an assortment of fruit and both sweet and savory options.
Reviews frequently mention the breakfast as fantastic, delicious and exceptional. The buffet's richness and completeness, along with the freshness and natural quality of the products, receive consistent commendation. The organization and presentation of the breakfast also receive favorable feedback.
However, there are some areas for improvement noted by guests. Several reviews describe the breakfast as expensive and there are mentions of the hot food, such as eggs, not being warm enough. Some guests also point out a lack of variety and repetitive offerings with the coffee, in particular, cited as being of poor quality due to temperamental machines. Additionally, vegetarian and vegan options appear limited and some essential items like sugar and tea were reported missing at times.
Despite these critiques, the hotel's breakfast service is repeatedly described as excellent, very good and impressive, making it a significant highlight for many visitors.
Guests at Eurostars Suites Mirasierra generally find the hotel's dinner offerings to be a mixed bag. On the positive side, many reviewers praised the taste and quality of food from the hotel restaurant and room service with specific mentions of delicious dishes and high-quality products. Both the food and service at the hotel restaurant have been described as excellent and the breakfast spread is well-regarded for its quality and variety.
However, there are notable criticisms. Many guests feel that the restaurant menu lacks diversity and becomes repetitive over longer stays. Some diners also encountered issues with incorrect orders and overcooked items. The restaurant is deemed fairly expensive by multiple reviewers, who suggest that the prices do not always correlate with the quality or quantity of food provided. Additionally, several guests experienced slow service, long wait times and occasionally found the restaurant closed or booked for private events, limiting their dining options.
Room service was seen as satisfactory but not exceptional with some mentioning its high costs. The bar received mixed reviews: while some praised the drinks, others found the prices excessive and the service lackluster, occasionally leading to billing issues.
Overall, while the cuisine at Eurostars Suites Mirasierra has its strong points, particularly in terms of taste and breakfast offerings, there are clear areas for improvement in menu variety, service efficiency and pricing.
Eurostars Suites Mirasierra offers rooms that are spacious, comfortable and well-appointed, often described as more like apartments than typical hotel rooms. Guests consistently praise the large size of both the rooms and bathrooms with many highlighting the inclusion of practical amenities such as kitchenettes, dining tables and ample storage space. Comfort is a priority with high-quality mattresses and an array of pillows contributing to restful sleeps. The cleanliness of the rooms is frequently noted, adding to the overall sense of comfort and luxury.
In terms of aesthetics, the decor is often described as beautiful and modern, although some guests note that certain furniture and fixtures could benefit from an update. Views from the rooms, especially from higher floors, are often praised, enhancing the appeal of this accommodation.
Guests also appreciate the thoughtful layout of the rooms with large, separate areas for sleeping, living and bathing, which include amenities like bathtubs, showers and double sinks. The spaciousness is particularly beneficial for families and those needing extra room to move about comfortably.
However, while the rooms are highly commended for their generosity in size and comfortable setup, there have been occasional mentions of maintenance issues and outdated furniture. Despite these minor setbacks, the overall response to the room quality at Eurostars Suites Mirasierra remains overwhelmingly positive.
Eurostars Suites Mirasierra receives high praise for the comfort and quality of its beds, making it a top choice for travelers seeking restful nights. Guests frequently highlight the beds' comfortable mattresses and pillows with many describing the bedding as super or extremely comfortable. The king-sized beds are large, spacious and often referred to as incredible or fantastic. The rooms themselves are generous in space, complementing the cozy, comfortable beds and creating a perfect environment for relaxation. Some guests even noted that the beds are the most comfortable they've experienced in any hotel. Overall, Eurostars Suites Mirasierra stands out for its exceptional bed comfort, ensuring a rejuvenating stay for its guests.
Eurostars Suites Mirasierra generally receives positive feedback when it comes to cleanliness. Guests frequently commend the hotel’s exceptionally clean rooms with many describing them as very clean, spotless and spick and span. The hotel and rooms are consistently noted for their hygienic standards and detailed cleanliness, contributing to an overall sense of comfort and pleasantness for visitors.
The hotel maintains a high standard of cleanliness throughout its facilities, including well-maintained restrooms and spotless public areas. The housekeeping service is praised for its efficiency and friendliness with daily cleaning services ensuring fresh towels and tidy rooms. Many reviewers highlight the spacious, airy nature of the rooms, complementing their cleanliness with a feeling of openness.
However, there are occasional mentions of areas needing improvement. Some guests noted the need for better carpet and pool area maintenance with scattered instances of stains or signs of heavy use. A few negative remarks about odd smells, particularly in bathrooms and rooms, indicate that while overall cleanliness is commendable, attention to detail might sometimes falter.
Despite these minor issues, the majority of guests appreciate the hotel’s dedication to cleanliness, finding their stays comfortable and sanitary, supported by the friendly and attentive cleaning staff.
Eurostars Suites Mirasierra, situated in an appealing and tranquil area, sets a high bar for hospitality with its exceptional staff. Guests consistently highlight the staff's friendliness, attentiveness and professionalism. Receptionists such as Sara and others received special mention for their warmth and efficiency, ensuring that problems, like issues with air conditioning, were swiftly addressed. The hotel staff, fluent in English, provide outstanding customer service, from check-in to housekeeping, making guests feel welcome and cared for throughout their stay.
The attention to detail and willingness to assist with any requests or issues are noted as exemplary, contributing to an overall positive stay. Whether it's the charm of Flor at the reception or the professional demeanor of the housekeeping team, the dedication to maintaining comfort and pleasantness does not go unnoticed.
Overall, the combination of professional, friendly and helpful staff at Eurostars Suites Mirasierra leaves a lasting impression on guests, making it a highly recommended choice for those seeking top-notch service and hospitality.
Eurostars Suites Mirasierra offers complimentary WiFi that, for the most part, is praised for its fast and reliable service. Guests appreciate the strong and stable connectivity in their rooms, reporting minimal issues with internet performance. Many found the WiFi easy to connect to, enjoying a smooth online experience during their stay. However, there are occasional mentions of intermittent or unstable connections and some noted that the WiFi instructions could be clearer. Despite a few complaints about connectivity and unprotected networks, the general consensus is that the hotel provides a good WiFi service included with the room.
The fitness facilities at Eurostars Suites Mirasierra have garnered mixed reviews from guests. While many appreciate the well-equipped and well-maintained gym, describing it as incredible and very complete, others point out several downsides. The gym is frequently mentioned as being quite small, sometimes referred to as a small box and missing some essential exercise equipment. Issues such as the gym being unorganized, lacking air-conditioning and even smelling unpleasant were also noted. Moreover, closures of the gym, often due to renovations or Covid restrictions, have disappointed some guests who were unaware of these limitations before their arrival. Despite these criticisms, the fitness center remains a valued amenity for those looking for basic exercise options during their stay.
The pool at Eurostars Suites Mirasierra is widely praised for its cleanliness and spaciousness. Many guests highlight the pool area as a fantastic place to relax with well-maintained facilities and excellent staff service. The outdoor pool, in particular, often receives compliments for its size and perfect maintenance, making it a delightful spot during hot weather. Some guests appreciated the ample seating and top-notch towels and loungers available by the poolside, contributing to a comfortable experience.
However, the pool's availability seems to be a recurring issue. Several guests expressed disappointment over the pool being closed during their stay, often due to seasonal restrictions or private events. Additionally, there were occasional mentions of the water being too cold or cloudy. Despite these setbacks, when operational, the pool is described as lovely, beautiful and a major highlight of the hotel.
Overall, the pool at Eurostars Suites Mirasierra is generally regarded as a great feature when accessible, offering a pleasant and well-catered environment for relaxation.
Eurostars Suites Mirasierra offers exceptional parking facilities that receive high praise from guests. The spacious and secure parking lot is a standout feature, providing ample space for all types of vehicles, including larger cars. The convenience of having a private, underground parking garage directly accessible from the hotel is frequently highlighted as a significant benefit. Guests appreciate the ease of access and the fact that it is covered and well-secured, ensuring peace of mind.
One of the most appealing aspects is that parking is free and included in the price of the stay, making the overall experience more attractive. The practical design and cleanliness of the parking area, along with well-managed and organized parking spots, contribute to a hassle-free experience for guests. The parking garage is noted for being directly below the hotel, adding to the convenience and it even has elevator access.
Overall, whether traveling with a standard vehicle or a larger car, guests consistently find the parking at Eurostars Suites Mirasierra to be convenient, ample and a valued complimentary feature.
Eurostars Suites Mirasierra emerges as an exceptional destination for families seeking comfortable and spacious accommodations. The hotel's large suites and rooms provide ample space, making it ideal for travelers with children. Families appreciate the availability of baby cribs and hygiene kits, ensuring convenience and comfort from the moment of check-in. The hotel’s environment is described as relaxing, which is perfect for those looking to disconnect and enjoy their stay.
Guests highlight the hotel's family-friendly nature, describing it as a perfect choice for family vacations, particularly for those with young kids. The neighborhood's safety and the hotel's amenities cater well to families, contributing to a pleasant and stress-free experience. Accessibility is also a plus, thanks to the easy access to Madrid's main roads.
Though the hotel received praise for its rooms and overall family-friendly atmosphere, some reviews mentioned a lack of options for family meals. Despite this, many found the spacious and clean rooms to be a major positive, providing an environment suitable for family outings. Activities such as swimming and exploring the local area enhance the family experience at this appealing and accommodating hotel.
The Eurostars Suites Mirasierra receives mixed reviews regarding its 5-star rating and facilities. While some guests laud it as an "unbeatable 5-star hotel," noting its very spacious and comfortable rooms and high standards, others feel it falls short of 5-star expectations. Common criticisms include inconsistent customer service, inadequate cleanliness in common areas and overall degradation of the property. Issues such as a lack of turn-down service, broken amenities and outdated decor were mentioned. Moreover, the hotel has been described as not quite matching the price to quality ratio one would expect from a 5-star establishment. While the facilities are generally good, specific details are often lacking. Despite these points, some visitors still recognize the hotel’s potential, appreciating it as better than many other five-star hotels.
The Eurostars Suites Mirasierra offers a range of suites equipped with in-room jacuzzis and whirlpool bathtubs. Guests have frequently remarked on the spacious and comfortable nature of the jacuzzi, highlighting it as a notable feature of their stay. The bathrobe provided in the suite adds an extra touch of comfort and luxury, which many appreciated. However, there have been several mentions of functionality issues with the jacuzzis. Some reviews indicated that the jacuzzi wasn't working properly with instances of leaking water and intermittent operation. Despite these occasional problems, the presence of a whirlpool bathtub in the room still adds a significant appeal for guests seeking relaxation and convenience within their suite. Overall, while most guests enjoyed the comfort of the jacuzzi, the hotel might benefit from ensuring all units are consistently in good working order.
Eurostars Suites Mirasierra emerges as an ideal choice for business travelers. It offers excellent facilities for business meetings, conferences and courses. Conveniently located, it ensures good WiFi connectivity and a suitable environment for work. The presence of a dedicated business center and a desk with ample outlets make it easy to stay productive. Guests appreciate the online check-out feature as a time-saver. The hotel staff is often described as very attentive, polite and efficient. While the hotel exudes a fancy business-like ambiance, some room appliances could benefit from updates. Additionally, a small area for coffee and drinks adds to the convenience, especially useful for families needing to clean baby bottles and pacifiers. Overall, the hotel stands out as a top choice for business trips and events.
Eurostars Suites Mirasierra is highly regarded for its accessibility features, making it very suitable for guests with disabilities. The hotel layout ensures guests experience no issues moving around and parking is convenient and easy. Its location near the metro with a station right in front of the hotel, enhances mobility and ease of transportation for all guests. They cater to various needs, including providing adapted bathrooms upon request and the option to stay on lower floors. The hotel staff demonstrates a considerate attitude by allowing entry and exit outside of the established hours, contributing to a more comfortable stay. Additionally, it accommodates young children well. However, guests with electric cars noted the absence of a proper charging station.
Eurostars Suites Mirasierra offers a lovely outdoor pool that guests frequently describe as very clean and well-maintained. The pool area is spacious and not overly crowded, making it an ideal place for a relaxing swim, especially in warm weather. Free parking adjacent to the pool adds to the convenience for guests. However, prospective visitors should note that the pool doesn't open early in the morning and it can get busy, so arriving early is advisable. Despite minor inconveniences such as its operating hours, the outdoor pool remains a highlight for many guests, providing a pleasant and enjoyable swimming experience.
Eurostars Suites Mirasierra exudes an air of elegance and sophistication, perfectly capturing the essence of a luxurious five-star hotel in Madrid. Guests consistently highlight the luxurious rooms and high-class facilities, noting that the hotel provides remarkable comfort and five-star service. The atmosphere gives the impression of being clean, new and fresh, which adds to the overall luxurious experience.
The hotel is repeatedly described as very luxurious with top-notch service throughout the stay. The inclusion of every luxury detail and the superb quality of services further glorifies its reputation as a high-level hotel. While some reviews indicate that the luxury wasn't entirely perfect, the consensus remains that the hotel offers a superior level of comfort and luxury typically expected from a five-star establishment.
Moreover, Eurostars Suites Mirasierra manages to combine this high-end experience with good value for money, offering guests a luxurious stay at a moderate price. In summary, it is a beautifully luxurious hotel with high-class rooms and facilities, ensuring a lavish and comfortable stay for its guests.
Eurostars Suites Mirasierra offers a pleasant and enjoyable experience for couples seeking a romantic getaway. The cozy rooms feature stunning mountain views, creating a perfect backdrop for intimate moments. The hotel is quiet and situated in a safe neighborhood, enhancing its appeal for a couple's retreat. Its reputation as the best hotel for romantic stays is well-deserved. Whether planning a weekend trip or a longer stay, couples will find the serene atmosphere and intimate setting ideal for spending quality time together. Despite a few minor disturbances, the overall experience is highly favorable for those looking to enjoy a romantic time with their partner.
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Location
The hotel's location offers accessibility to major roads, making it particularly beneficial for quick access to the airport—ideal for early morning flights. Guests also appreciate its proximity to La Vaguada shopping center, supermarkets and various dining options. Despite being a bit distant from Madrid's main attractions, it remains well-connected, thus balancing tranquility with easy access to the vibrant city center via a straightforward subway or bus ride.
Scenic views of green areas and the mountains enhance the overall experience, adding to the charm of the place. The serene neighborhood guarantees restful sleep, which is a significant draw for visitors preferring a quieter environment over the energetic core of Madrid. Overall, Eurostars Suites Mirasierra caters well to both business travelers and leisure guests who value a peaceful stay with convenient transport links.
Breakfast
Reviews frequently mention the breakfast as fantastic, delicious and exceptional. The buffet's richness and completeness, along with the freshness and natural quality of the products, receive consistent commendation. The organization and presentation of the breakfast also receive favorable feedback.
However, there are some areas for improvement noted by guests. Several reviews describe the breakfast as expensive and there are mentions of the hot food, such as eggs, not being warm enough. Some guests also point out a lack of variety and repetitive offerings with the coffee, in particular, cited as being of poor quality due to temperamental machines. Additionally, vegetarian and vegan options appear limited and some essential items like sugar and tea were reported missing at times.
Despite these critiques, the hotel's breakfast service is repeatedly described as excellent, very good and impressive, making it a significant highlight for many visitors.
Dinner
However, there are notable criticisms. Many guests feel that the restaurant menu lacks diversity and becomes repetitive over longer stays. Some diners also encountered issues with incorrect orders and overcooked items. The restaurant is deemed fairly expensive by multiple reviewers, who suggest that the prices do not always correlate with the quality or quantity of food provided. Additionally, several guests experienced slow service, long wait times and occasionally found the restaurant closed or booked for private events, limiting their dining options.
Room service was seen as satisfactory but not exceptional with some mentioning its high costs. The bar received mixed reviews: while some praised the drinks, others found the prices excessive and the service lackluster, occasionally leading to billing issues.
Overall, while the cuisine at Eurostars Suites Mirasierra has its strong points, particularly in terms of taste and breakfast offerings, there are clear areas for improvement in menu variety, service efficiency and pricing.
Rooms
In terms of aesthetics, the decor is often described as beautiful and modern, although some guests note that certain furniture and fixtures could benefit from an update. Views from the rooms, especially from higher floors, are often praised, enhancing the appeal of this accommodation.
Guests also appreciate the thoughtful layout of the rooms with large, separate areas for sleeping, living and bathing, which include amenities like bathtubs, showers and double sinks. The spaciousness is particularly beneficial for families and those needing extra room to move about comfortably.
However, while the rooms are highly commended for their generosity in size and comfortable setup, there have been occasional mentions of maintenance issues and outdated furniture. Despite these minor setbacks, the overall response to the room quality at Eurostars Suites Mirasierra remains overwhelmingly positive.
Beds
Cleanliness
The hotel maintains a high standard of cleanliness throughout its facilities, including well-maintained restrooms and spotless public areas. The housekeeping service is praised for its efficiency and friendliness with daily cleaning services ensuring fresh towels and tidy rooms. Many reviewers highlight the spacious, airy nature of the rooms, complementing their cleanliness with a feeling of openness.
However, there are occasional mentions of areas needing improvement. Some guests noted the need for better carpet and pool area maintenance with scattered instances of stains or signs of heavy use. A few negative remarks about odd smells, particularly in bathrooms and rooms, indicate that while overall cleanliness is commendable, attention to detail might sometimes falter.
Despite these minor issues, the majority of guests appreciate the hotel’s dedication to cleanliness, finding their stays comfortable and sanitary, supported by the friendly and attentive cleaning staff.
Staff
The attention to detail and willingness to assist with any requests or issues are noted as exemplary, contributing to an overall positive stay. Whether it's the charm of Flor at the reception or the professional demeanor of the housekeeping team, the dedication to maintaining comfort and pleasantness does not go unnoticed.
Overall, the combination of professional, friendly and helpful staff at Eurostars Suites Mirasierra leaves a lasting impression on guests, making it a highly recommended choice for those seeking top-notch service and hospitality.
Wi-Fi
Gym
Pool
However, the pool's availability seems to be a recurring issue. Several guests expressed disappointment over the pool being closed during their stay, often due to seasonal restrictions or private events. Additionally, there were occasional mentions of the water being too cold or cloudy. Despite these setbacks, when operational, the pool is described as lovely, beautiful and a major highlight of the hotel.
Overall, the pool at Eurostars Suites Mirasierra is generally regarded as a great feature when accessible, offering a pleasant and well-catered environment for relaxation.
Parking
One of the most appealing aspects is that parking is free and included in the price of the stay, making the overall experience more attractive. The practical design and cleanliness of the parking area, along with well-managed and organized parking spots, contribute to a hassle-free experience for guests. The parking garage is noted for being directly below the hotel, adding to the convenience and it even has elevator access.
Overall, whether traveling with a standard vehicle or a larger car, guests consistently find the parking at Eurostars Suites Mirasierra to be convenient, ample and a valued complimentary feature.
Family
Guests highlight the hotel's family-friendly nature, describing it as a perfect choice for family vacations, particularly for those with young kids. The neighborhood's safety and the hotel's amenities cater well to families, contributing to a pleasant and stress-free experience. Accessibility is also a plus, thanks to the easy access to Madrid's main roads.
Though the hotel received praise for its rooms and overall family-friendly atmosphere, some reviews mentioned a lack of options for family meals. Despite this, many found the spacious and clean rooms to be a major positive, providing an environment suitable for family outings. Activities such as swimming and exploring the local area enhance the family experience at this appealing and accommodating hotel.
5 Star
Rooms with Jacuzzi / Hot-Tub
Business
Accessible
Outdoor Pool
Luxury
The hotel is repeatedly described as very luxurious with top-notch service throughout the stay. The inclusion of every luxury detail and the superb quality of services further glorifies its reputation as a high-level hotel. While some reviews indicate that the luxury wasn't entirely perfect, the consensus remains that the hotel offers a superior level of comfort and luxury typically expected from a five-star establishment.
Moreover, Eurostars Suites Mirasierra manages to combine this high-end experience with good value for money, offering guests a luxurious stay at a moderate price. In summary, it is a beautifully luxurious hotel with high-class rooms and facilities, ensuring a lavish and comfortable stay for its guests.
Romantic
Yes, Eurostars Suites Mirasierra has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Eurostars Suites Mirasierra.
No, Eurostars Suites Mirasierra doesn't allow dogs.
Yes, parking facilities are available at Eurostars Suites Mirasierra.
Yes, Eurostars Suites Mirasierra has a gym.
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