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Summary of reviewsPetit Palace Posada del Peine, situated in the heart of Madrid near Plaza Mayor and Puerta del Sol, consistently earns accolades for its prime, central location. This historic hotel allows easy access to major tourist attractions, shops and restaurants, making it an ideal base for exploring the city. Despite its bustling surroundings, the hotel offers a quiet retreat, perfect for tourists who appreciate cultural landmarks and a lively atmosphere.
The hotel’s breakfast service stands out as a major highlight, often described as excellent and superb. Guests appreciate the varied and high-quality options, from freshly pressed juices and diverse hot and cold selections to sweet and savory items. Special touches and attentive staff further enhance the breakfast experience, making it a delightful start to the day.
Rooms at Petit Palace Posada del Peine receive mixed feedback. Many guests praise their cleanliness and comfort with modern amenities like walk-in showers and comfortable beds. The rooms are often described as cozy and aesthetically pleasing. However, some guests find the rooms small with limited space for luggage and movement and there are occasional critiques regarding dated fixtures and noise issues. Nonetheless, the historic charm and location often compensate for these shortcomings.
The hotel's commitment to cleanliness is frequently commended with guests highlighting the meticulous upkeep of both rooms and common areas. Housekeeping ensures daily cleaning and fresh towels are consistently provided, contributing to a comfortable and pleasant stay.
One of the hotel’s standout features is its exceptional staff. The team is praised for their attentiveness, friendliness and professionalism, significantly enhancing guest experiences. Specific staff members often receive special mentions for their warmth and helpfulness, adding to the overall charm of the hotel. The proficient English-speaking team further facilitates smooth communication and a high level of service.
Free Wi-Fi is available throughout the hotel with many guests praising its speed and reliability. However, some have encountered inconsistencies with occasional reports of unstable connections, particularly in certain areas of the hotel.
For families, Petit Palace Posada del Peine proves to be a favorable choice, offering various room configurations and a family-friendly atmosphere. Proximity to major attractions adds to its convenience, making it an appealing option for family trips.
The hotel’s location in the vibrant nightlife area of Plaza Mayor is ideal for those who enjoy socializing with numerous bars and dining options nearby. However, the lively environment can result in noise disturbances, which might affect some guests, especially those in street-facing rooms.
Comfortable beds are another positive aspect with many guests highlighting their restful sleep due to quality mattresses and bedding. A few inconsistencies in bed comfort were noted, but the overall feedback is positive.
While Petit Palace Posada del Peine is marketed as a four-star hotel, some guests feel it doesn’t fully meet the expected standards, pointing to areas needing improvement such as facilities, room conditions and amenities. Despite these concerns, its exceptional location and dedicated staff contribute to a generally positive experience.
Business travelers appreciate the hotel’s strategic location in the business district and its business-friendly amenities, making it a suitable choice for work-related stays.
In summary, Petit Palace Posada del Peine offers a central and convenient location with a commendable breakfast service, clean accommodations and exceptional staff. While there are some areas for improvement, its historic charm and strategic positioning make it a popular choice for tourists and families visiting Madrid. Show more
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Categories
Luxury Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Quadruple Room (4 Adults)Air-conditioned room with flat-screen satellite TV and free Wi-Fi. There is a safe, work desk and minibar. The private bathroom comes with a hydro-massage shower, hairdryer and toiletries.
Double or Twin Room (1-2 Adults)Air-conditioned room with 1 double bed or 2 single beds, flat-screen satellite TV and free Wi-Fi. There is a safe, work desk and minibar. The private bathroom comes with a hydro-massage shower, hairdryer and toiletries.
Small Double RoomThis smaller room has interior-facing windows, a minibar and satellite TV.
Superior Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
Double RoomThis air-conditioned attic room is located on the top floor and is comprised of a flat-screen TV with satellite channels and a private bathroom.
Guest Reviews
8.6
Very Good
Location
Petit Palace Posada del Peine boasts an exceptional location that guests frequently praise for its centrality and convenience. Situated in the heart of Madrid, the historic hotel is mere steps from Plaza Mayor and a short walk to Puerta del Sol, placing it in a strategic position for exploring the city. The central location allows guests to easily reach major tourist attractions, shops and restaurants on foot, thereby eliminating the need for taxis or metro rides. The hotel is in the bustling pedestrian area, yet it offers a quiet retreat amid the city's vibrant atmosphere. Visitors appreciate being close to cultural landmarks such as the Royal Palace, the Prado Museum and the Mercado San Miguel. Overall, the hotel's unbeatable location makes it an ideal choice for travelers looking to immerse themselves in Madrid's lively historic core.
Breakfast
Petit Palace Posada del Peine offers a breakfast experience that consistently earns high praise from its guests. Notably, terms like excellent, delicious and superb are recurrently used to describe their morning meal offerings. The breakfast buffet is praised for its plentiful, varied and high-quality options, including freshly pressed juices, diverse hot and cold selections and both sweet and savory items. Many guests note that breakfast is a major highlight of their stay with some even calling it exceptional or the best breakfast in town.
Special touches such as kiwi smoothies, delicious fruit selections and specialty made coffee also stand out, adding to the positive impressions. The breakfast service, including the attentive staff and the extended hours on weekends, further enhances the dining experience. The setting, often described as beautiful and historical, adds to the charm of the breakfast.
However, a few reviewers mentioned areas for improvement, such as the variety of options and occasional issues with the breakfast room being stuffy due to its basement location. Despite these minor critiques, the overall consensus is that the breakfast at Petit Palace Posada del Peine is a substantial, varied and delightful start to the day, making it a highly recommended aspect of the hotel.
Rooms
Petit Palace Posada del Peine garners mixed feedback on its rooms with a notable emphasis on cleanliness and comfort. Many guests appreciate the spacious rooms, especially those with pleasant views over the street or the plaza and the presence of modern amenities like large walk-in showers and comfortable beds. However, there is a consensus that some of the rooms are quite small with limited space for luggage and movement, which can be a challenge for families or those seeking more room to spread out.
The rooms are described as cozy, well-appointed and aesthetically pleasing with some highlighting modern furnishings and charming decor. Guests frequently mention the rooms being clean and tidy with efficient daily cleaning services. Despite these positives, several reviews point out a need for renovation in some areas, mentioning dated fixtures, peeling wallpaper and inconsistencies in the room's upkeep. Issues like poor air conditioning, lack of soundproofing and occasional bad smells from the surrounding area also surfaced.
The bathroom setups received varied reviews; while some guests enjoyed large and modern bathrooms with excellent showers, others found the layouts awkward due to glass walls lacking privacy. Noise from the street or internal spaces and issues like insufficient ventilation and heating were noted. Nevertheless, the hotel's historic charm and prime location near a bustling plaza offer a quintessential Madrid experience, which many guests found appealing.
In summary, Petit Palace Posada del Peine provides comfortable and clean accommodations with rooms that range from spacious and modern to compact and dated. While ideal for tourists seeking a central location, potential guests should be mindful of room size and maintenance variations.
Beds
The beds at Petit Palace Posada del Peine have garnered largely positive feedback from guests. Many reviewers praised the comfort of the beds, claiming that they were able to get a good night's sleep thanks to quality bedding and mattresses that offered good support. Numerous mentions highlighted how incredibly comfortable and soft the mattresses were, which significantly contributed to an overall restful experience. Guests also noted that the bedding was clean, soft and of high quality, enhancing their stay further.
However, a few reviews pointed out some inconsistencies in bed comfort. Some guests found their beds to be too soft, worn out or even uncomfortable. A few criticisms were directed at the small size of some beds and the lack of extra pillows. In certain instances, the bed frames were noted to be fragile and a couple of guests mentioned beds being poorly located or accompanied by squeaky structures.
Overall, the majority of guests found the beds at Petit Palace Posada del Peine to be very comfortable, ensuring they got the necessary rest during their stay. While there were a few concerns, the positive aspects of the bedding and mattress quality were dominant in the reviews.
Cleanliness
Petit Palace Posada del Peine frequently earns commendations for its high standards of cleanliness. Guests consistently highlight the cleanliness of both the accommodations and common areas, describing the rooms as tidy, immaculate and well-maintained. Bathrooms receive particular praise for being spotless and newly refurbished. Housekeeping is efficient, ensuring rooms are cleaned daily with fresh towels provided regularly. Despite some minor issues like occasional unpleasant odors and maintenance needs, the hotel is overall kept in excellent condition. The commitment to cleanliness helps provide a comfortable and pleasant stay for guests, complemented by a friendly and professional staff. The hotel’s clean and modern decor adds to its appeal, making it an ideal choice for travelers prioritizing hygiene and comfort.
Staff
Nestled in a prime location, Petit Palace Posada del Peine boasts a reputation for exceptional staff service. Guests consistently praise the attentive and friendly nature of the hotel's staff, noting their unwavering helpfulness and professionalism. The reception team, particularly praised for their warmth and efficiency, often goes above and beyond, offering exceptional service from check-in to check-out. Many guests singled out specific staff members, such as Jon, Olga and Natalija, for their standout support and invaluable recommendations on local attractions and dining.
The staff's commitment to hospitality is evident in their courteous and accommodating manner, making travelers feel warmly welcomed and well-cared for throughout their stay. Multiple reviews highlight the staff's proficient English-speaking abilities, which further facilitates smooth communication and enhances the overall guest experience. Whether attending to special requests or providing spot-on local advice, the staff consistently delivers a high level of service that leaves a lasting positive impression on visitors.
In addition to their helpfulness and friendliness, the staff at Petit Palace Posada del Peine also impresses with their professionalism and efficiency. The breakfast team, including standout members like Mariangeles, ensures that mornings start on a pleasant note with prompt and cheerful service. This dedication to guest satisfaction permeates all interactions, making a stay at this hotel both enjoyable and memorable.
Overall, the staff at Petit Palace Posada del Peine not only meets but often exceeds guest expectations, contributing significantly to the hotel’s charm and appeal. Their great service continues to attract repeat visitors and generate rave reviews, underscoring the importance of excellent hospitality in creating an unforgettable travel experience.
Wi-Fi
Petit Palace Posada del Peine offers guests the convenience of free Wi-Fi throughout the hotel with many praising its speed and availability. Visitors frequently highlighted the Wi-Fi as fast with some describing it as excellent and outstanding. The accessibility of Wi-Fi in all areas and throughout the establishment received positive remarks, as did the internet area with computers available for guests.
However, the Wi-Fi experience appears to be inconsistent. While many guests had good to very good connections, others encountered issues. Some reported that the Wi-Fi was unstable or weak with specific problems in certain areas such as individual rooms or the fourth floor. There were mentions of the internet going on and off during the stay and completely disconnecting at times, particularly affecting those who needed a reliable connection at night.
Overall, while numerous guests enjoyed a satisfactory internet experience, there is a noticeable need for improvement to ensure more consistent connectivity for all visitors.
Family
Petit Palace Posada del Peine proves to be a commendable choice for families seeking a comfortable stay in a central location. The hotel offers a variety of family rooms, including 4-bed and even 5-bed configurations, catering to both small and larger families. Guests often highlight the cleanliness and maintenance of the rooms, describing them as very well kept and spacious enough for family stays.
The hotel is particularly noted for its family-friendly atmosphere and attentive staff, which help create a homely feeling for visiting families. Proximity to major attractions, such as Plaza Mayor, parks, shops and the king's castle, adds to its appeal as a convenient base for exploring the city with children.
Despite a few isolated inconveniences, like delayed check-ins and minor issues with room arrangements, the overall impression remains positive. Families appreciate the value offered and the availability of specific amenities, like a provided bathtub for those traveling with babies.
In summary, Petit Palace Posada del Peine is highly recommended for family trips, offering an ideal mix of central location, comfortable rooms and a welcoming environment for guests of all ages.
Nightlife
Petit Palace Posada del Peine is ideally situated in the heart of Plaza Mayor, offering guests an vibrant nightlife scene right at their doorstep. Located in a pedestrian-friendly and charming old town area, the hotel is surrounded by numerous dining and leisure options with many bars and nightlife spots conveniently within walking distance. The central location allows easy access to beautiful cafes and sights, making it a prime spot for tourists who enjoy exploring the local culture.
However, it's important for potential guests to be aware of the lively neighborhood's downside: the noise. The area can be quite busy and noisy, especially during the late hours as party-goers return and street sounds are often audible even in the rooms. Despite double glazing, noise levels can remain high until the early morning hours.
Certain reviews highlight that some rooms, particularly those facing the street, experience less quiet due to the bustling nightlife. Nonetheless, other guests mention that the noise wasn't a significant issue for them. For those prioritizing a lively and fun atmosphere with great nightlife and dining options, Petit Palace Posada del Peine's location can be an excellent match.
4 Star
Petit Palace Posada del Peine presents itself as a four-star hotel, but guest reviews reveal a disparity between its rating and guest expectations. Many have noted that the facilities appear neglected and the hotel does not meet the standards typically associated with a four-star establishment. Issues such as broken amenities, limited breakfast choices and generally simplistic rooms have been highlighted as not fitting a four-star classification. Cleanliness also leaves much to be desired with dust reportedly present on remote controls and ventilation grilles.
The noise from the street, especially for rooms on lower floors, has also been a point of contention. Guests staying on higher floors reported somewhat fewer disturbances. Additionally, the missing amenities such as bathrobes and slippers and the necessity to request basic items at the reception, contribute to a service that does not reflect four-star quality.
Despite the convenient central location, the overall condition of the hotel, including outdated furnishings and occasional plumbing issues, further detracts from the expected four-star experience. The consensus among guests leans towards this hotel feeling more like a three-star establishment, indicating a gap between its advertised category and the actual experience provided.
Business
Petit Palace Posada del Peine is generally well-regarded among business travelers. The hotel is praised for its excellent location within the business district, making it a fitting choice for those traveling for work. It boasts very business-friendly rooms, which are well-equipped for professional needs. The property offers adequate business services, contributing to its reputation as a suitable business hotel. Guests appreciate that the reception is always occupied, ensuring efficient service.
That said, some reviews suggest that the hotel's proximity to tourist attractions makes it more suitable for leisure than strictly business purposes. Nonetheless, the overall sentiment leans positive for business stays with the hotel being considered a good choice for those looking for a balance between work and the opportunity to explore local attractions.
Accessible
Petit Palace Posada del Peine garners praise for its accessible amenities and prime location. Easily reachable by metro from the airport and well-situated near public transportation, the hotel offers convenience for travelers. The property sits on a pedestrian street, allowing relatively smooth wheelchair access and features essential facilities such as elevators, though occasional maintenance issues have been noted. While the clean and comfortable rooms are generally appreciated, some reviews indicate limited accessibility, particularly for those with mobility challenges, citing occasional stairs and small room sizes. Although the hotel’s layout poses some difficulties, elderly travelers have found it a suitable option. Overall, while there are areas for improvement, guests value its central location and accessibility features.
Historic
Petit Palace Posada del Peine is celebrated for its remarkable historical significance and charm. As the oldest hotel in Madrid and one of the oldest in Spain, its rich history dating back to around 1610 adds an exceptional layer of intrigue to any stay. The historic building is superbly located in the heart of the old city, close to landmarks like Puerta del Sol and Plaza Mayor, making it an ideal spot for those wanting to immerse themselves in the historical core of Madrid.
Guests are often captivated by the architectural details, especially the original staircase and the beautifully maintained old Spanish building, which features stylish corridors and rustic charm. Despite its age, the hotel harmoniously blends its ancient legacy with modern amenities, ensuring a comfortable and memorable stay. Many appreciate the well-preserved historical elements, from the wooden floors to the exposed walls, which respect and highlight the building's antiquity.
The hotel's tradition and history are consistently praised, adding a culturally significant dimension to the guest experience. Visitors find the history of Petit Palace Posada del Peine not only interesting but a valuable bonus to their stay. Its historical charm, coupled with the hospitable service and prime location, makes it a delightful choice for travelers eager to experience a piece of Madrid's storied past.
Romantic
Petit Palace Posada del Peine offers a charming and romantic experience for couples. The hotel's ambiance is wonderful, creating a romantic setting that many guests appreciate. The hotel’s smaller size adds to its intimate and cozy atmosphere, making it an excellent choice for a couple's getaway. Located in a central area, it provides easy access to city attractions while maintaining a cozy, small palace charm. The attention to detail, such as fantastic service for special occasions like birthdays, further enhances the romantic experience. Overall, Petit Palace Posada del Peine stands out as a romantic and charming inn, perfect for couples looking for a memorable stay.
Dog Friendly
Petit Palace Posada del Peine is highly praised for its dog-friendly environment, accommodating pets without any additional charges. Guests appreciate the thoughtful dog amenities, including pet kits and mattresses, which add to the comfort of their stay. Located conveniently, the hotel offers a hassle-free experience for travelers with pets, making it an ideal choice for those who seek a welcoming atmosphere for their furry companions. The hotel's positive attitude and good treatment toward dogs enhance the overall experience, ensuring a pleasant stay for both guests and their pets.
No, Petit Palace Posada del Peine doesn't have any pool.
No, a spa isn't available at Petit Palace Posada del Peine.
Yes, Petit Palace Posada del Peine welcomes dogs.
No, parking facilities aren't available at Petit Palace Posada del Peine.
No, Petit Palace Posada del Peine doesn't have a gym.