The Gardens Hotel

Manchester 53.48094400, -2.23486200 , 55 Piccadilly (Show on Map)
6.9
Rated


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Summary of reviewsThe Gardens Hotel enjoys a celebrated location in the heart of Manchester, adjacent to Piccadilly Gardens and within easy reach of major transport links, making it an ideal base for exploring the city. Guests consistently commend its central positioning, which provides exceptional value for money and accessibility to shopping, dining and attractions like the Christmas markets and the Northern Quarter.

The hotel’s breakfast offerings garner widespread acclaim for quality and variety, featuring generous hot and freshly cooked meals, including an appreciated vegetarian option. While dinner services are noted for their delicious and freshly prepared dishes, offering excellent value for money, some feedback suggests that the bar atmosphere could be improved. Additionally, the proximity to countless nearby cafes and restaurants further enhances the hotel's dining appeal.

Room reviews are mixed with praise for spaciousness and comfort tempered by comments on dated décor and some cleanliness issues. Amenities such as bathtubs, tea and coffee facilities are appreciated, yet noise and outdated furnishings are recurring concerns. Despite these drawbacks, the hotel still offers good value for money.

The hotel's cleanliness has varying reviews. Many guests report clean, fresh bedding and well-maintained environments, but others identify areas needing deeper cleaning and updates. This inconsistency indicates that more consistent upkeep is necessary.

Staff at The Gardens Hotel are frequently highlighted for their friendliness and helpfulness, contributing significantly to guests’ positive experiences. The team’s welcoming and accommodating nature is a standout aspect of the hotel, consistently providing warm and professional service.

Free Wi-Fi is available, but its reliability varies. While some guests find it strong, others report issues with weak signals and connectivity problems, particularly on higher floors.

For families, the hotel offers a relatively quiet and safe environment, although some issues like room cleanliness and event weekend pricing are noted. A dedicated children’s play area adds to the family-friendly appeal.

The hotel's location is perfect for nightlife enthusiasts, situated near vibrant nightlife spots and offering easy access to public transport. While the central location does result in some nighttime noise, its convenience makes it a favored choice for those looking to immerse themselves in Manchester's dynamic nightlife scene.

Beds at the hotel receive generally positive reviews for comfort and size, contributing to restful sleep. Although there are some mentions of outdated mattresses and small double beds, the overall feedback leans towards a comfortable sleeping experience.

As a three-star hotel, The Gardens Hotel offers a budget-friendly and clean environment without frills. Many guests find the value for money satisfactory, often appreciating it as better than some five-star alternatives for the price.

Lastly, pet owners will find The Gardens Hotel accommodating with its dog-friendly policies, though dogs are not allowed in the rooms. The hotel's welcoming attitude towards pets provides a positive experience for those traveling with canine companions.

Overall, despite some areas needing improvement, The Gardens Hotel presents a well-located, value-for-money option with commendable service and a welcoming atmosphere.
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Room Types
Double Room This double room features a tea/coffee maker and electric kettle

Single Room This single room features a tea/coffee maker, satellite TV and electric kettle.

Twin Room This twin room features a electric kettle and tea/coffee maker

Executive Double Room Spacious room with a TV and an en suite bathroom.

Single Room without Window This non-smoking room has a single bed and private en-suite facilities. It also has a work desk, a direct dial telephone, a flat-screen TV with multiple Freeview channels, free WiFi, a hairdryer, a hospitality tray, an iron and ironing board. This room has no windows.

Double Room without Window This non-smoking room has a double bed and private en-suite facilities. It also has a work desk, a direct dial telephone, a flat-screen TV with multiple Freeview channels, free WiFi, a hairdryer, a hospitality tray, an iron and ironing board. This room has no windows.

Twin Room without Window This non-smoking room has 2 single beds and private en-suite facilities. It also has a work desk, direct-dial telephone, a flat-screen TV with multiple Freeview channels, free WiFi, a hairdryer, a hospitality tray, an iron and ironing board. This room features no windows.

Guest Reviews
6.9
Rated
Location
The Gardens Hotel is lauded for its prime location in the heart of Manchester, making it an ideal choice for travelers. Situated right next to Piccadilly Gardens, it offers easy access to numerous transport links, including the nearby Piccadilly train station, tram stops and the bus station. This central positioning is perfect for those looking to explore the city, whether it's shopping, dining or visiting key attractions like the Christmas markets, AO Arena and the Northern Quarter.

Guests appreciate the convenience of being a short walk from popular spots with many describing it as being "right in the center" or "in the heart of Manchester". It is incredibly easy to navigate around the city on foot from this location with major amenities and entertainment venues just minutes away.

Overall, The Gardens Hotel is praised for its unbeatable location, which not only offers exceptional value for money but also provides easy access to a plethora of transport options, making it the perfect base for both work and leisure trips to Manchester.

Breakfast
The Gardens Hotel's breakfast offerings have received widespread acclaim from guests, particularly for their quality and variety. Many reviewers mentioned that the breakfast was good, very good or even excellent, highlighting a generous and tasty spread that was both filling and reasonably priced. Guests appreciated the hot, freshly cooked meals with some specifically noting that the cooked vegetarian breakfast was delicious and plentiful. The breakfast was often described as being of good value for money with several guests delighted by complimentary and discounted offerings.

Despite some limitations in options and occasional comments about the simplicity of the buffet, the overall response was overwhelmingly positive. Highlights included perfectly cooked poached eggs, a good selection of both cooked and buffet items and quick, efficient service by friendly staff. The breakfast's quality left a lasting impression, making it a significant aspect of the hotel's appeal to its visitors.

Dinner
The Gardens Hotel offers a delightful dining experience that receives consistent praise from its guests. Dinner in the hotel's restaurant is particularly highlighted for its enjoyable and delicious offerings with many mentioning the freshly cooked, tasty dishes. Guests appreciate the excellent value for money and the diverse selection available, making dinner a satisfying and cost-effective option. Additionally, the dinner service is noted to be prompt and efficient.

The restaurant's full English breakfast is another standout feature with guests finding it great, filling and featuring large eggs. Although there was a mention of difficulty with a two-minute egg, the overall breakfast experience is positive, particularly for those who enjoy a hot, hearty morning meal.

However, some feedback points towards improvements needed for the bar. While the bar staff receive commendation for their helpfulness, especially late on a Sunday night, critiques focus on the bar's poor atmosphere, limited stock and early closing time at 11 pm. A more lively and consistently manned bar would enhance the overall experience.

The hotel's proximity to numerous cafes and restaurants adds to its appeal, offering guests plenty of dining options within easy reach. Despite a few minor issues, the overall sentiment leans towards satisfaction with the dining experiences provided by The Gardens Hotel.

Rooms
The Gardens Hotel offers spacious and comfortable rooms, but many guests note that they are somewhat dated and in need of refurbishment. While several reviews appreciated the large sizes of the rooms and beds, others mentioned the rooms lacked air conditioning and were often too warm. Cleanliness was generally satisfactory, though some guests encountered issues like dirty towels, mould around bathroom seals and the occasional bad smell. Basic amenities were typically provided with some rooms featuring nice, modern touches such as bathtubs, tea and coffee making facilities and updated decor. However, a consistent theme among the reviews was the disappointment with the outdated furniture and décor, making the rooms appear tired. Noise was another point of concern for several guests, highlighting thin walls and creaky floorboards. Despite some rooms not matching the photos presented online, the overall value for money and central location of the hotel were commonly noted as positives.

Beds
Guest reviews of The Gardens Hotel reveal varying opinions on the beds with a predominance of positive remarks highlighting the comfort and size. Many guests found the beds to be exceedingly comfortable, often describing them as "super comfortable," "really comfy," and "one of the most comfortable beds ever." King-size beds were a notable feature, appreciated for their spaciousness and comfort. Fresh and clean bedding also received praise, contributing to the overall sleeping experience.

However, some reviews indicate inconsistencies. Complaints about beds being "uncomfortable," "hard," or even "old and tired" also appeared. Issues such as small double beds, old mattresses and lack of bedside plugs were mentioned sporadically. Specific grievances included sagging mattresses, noisy and wobbly frames and beds that were too hard or too soft for personal preferences.

Despite these disparities, the consensus leans towards the positive with the majority of guests enjoying restful sleep on comfortable, well-maintained beds. The hotel’s effort in providing clean and cozy bedding amplifies the overall guest experience.

Cleanliness
The Gardens Hotel has received mixed reviews about its cleanliness. On a positive note, many guests found their rooms to be very clean, comfortable and well-maintained upon arrival. Numerous reviewers mentioned clean, fresh sheets, tidy rooms and spotless bathrooms with particular emphasis on the overall cleanliness and comfort of the bedding. Common areas of the hotel were also frequently described as clean and tidy, contributing to a generally pleasant environment.

However, not all experiences were as favorable. Several guests noted that their rooms appeared dated and tired with some areas in need of significant updating and deep cleaning. Issues such as dirty carpets, dusty corners, unclean bathrooms and stained linens were recurrently mentioned. Specific complaints included mould around bathroom seals, cobwebs on ceilings and stains on carpets and curtains. Additionally, some rooms had unpleasant smells and were affected by noise from other guests and nearby facilities.

Overall, while 'The Gardens Hotel' successfully maintained a high standard of cleanliness for many guests, it clearly struggled in other cases, highlighting a need for more consistent upkeep and renovation efforts to ensure all rooms meet guest expectations.

Staff
The Gardens Hotel excels in its hospitality, consistently praised for its exceptionally friendly and helpful staff. Guests frequently note the team’s welcoming and accommodating demeanor, emphasizing the warm and professional service provided. From the front desk to housekeeping, every staff member appears dedicated to ensuring a pleasant stay, often going the extra mile to meet guests' needs. The reception staff, in particular, are highlighted for their efficiency and courteousness, making check-in and check-out smooth and welcoming experiences. The overall friendly atmosphere created by the staff contributes significantly to the positive experiences of guests, earning the hotel a reputation as a "little treasure" where visitors feel genuinely cared for.

Wi-Fi
The Gardens Hotel offers complimentary Wi-Fi to its guests and the password is conveniently provided upon arrival. However, the reliability and strength of the Wi-Fi signal tend to vary significantly. While some guests noted that the Wi-Fi connection was strong and easy to access in certain areas of the hotel, many others reported a range of issues. Common complaints include weak or poor signals, difficulty connecting and inconsistent service, particularly in guest rooms and higher floors. In some instances, the Wi-Fi did not work at all, leaving guests to rely on their data plans. The internet registration process was occasionally described as complicated and the overall internet connection was often reported as slow and unstable. Despite these challenges, the provision of free Wi-Fi is appreciated by many travelers.

Family
The Gardens Hotel offers a range of activities for children, including a dedicated children's playground and play area, ensuring young guests have an enjoyable stay. Despite its central location, the hotel provides a relatively quiet space, allowing families to relax comfortably. Many families choose to stay here, appreciating the safe and comfortable environment. While some guests noted issues such as room cleanliness and pricing during event weekends, the overall sentiment suggests that the hotel is suitable for families looking for a pleasant stay with entertainment options for kids.

Nightlife
The Gardens Hotel offers a prime location for those looking to experience the vibrant nightlife of Manchester. Situated in the heart of the city, this hotel is ideal for easy access to numerous bars, pubs and restaurants. The proximity to public transportation, including trams and trains, adds to its appeal, making it convenient for guests to explore different parts of the city and its various attractions on foot.

Guests have highlighted the hotel's perfect position for a night out, surrounded by the lively Northern Quarter and the iconic gay village. The plethora of nearby eateries and cafes, such as a Wetherspoons just a few doors down, make dining options plentiful and easily accessible. This makes the hotel a great base for both evening entertainment and daytime excursions around Manchester.

However, the central location does come with its share of nighttime noise, both from the bustling streets and the nearby pubs. While some found the noise level a bit too lively, others appreciated the trade-off for being in such a social and active area. Security measures at the hotel are good, ensuring that guests feel safe despite the high activity level around.

Overall, The Gardens Hotel provides excellent value and convenience for those seeking to immerse themselves in Manchester's dynamic nightlife with the trade-off of experiencing some nighttime noise that comes from being in such a bustling urban hub.

3 Star
The Gardens Hotel offers a solid and good value stay for those seeking basic accommodations in a three-star setting. While the rooms and furniture appear dated and tired, the price reflects a budget-friendly option that delivers on what it promises. Guests often find it to be exactly what you'd expect for the price, providing a clean, comfortable and safe environment without frills. Despite its average facilities, the hotel manages to deliver good value for money with many reviews praising it for being better than some five-star places in terms of value.

The continental buffet breakfast, offered at £10, is frequently mentioned as a decent start to the day, though the hotel itself does not aspire to more than a basic three-star experience. Overall, the hotel fulfills the needs of budget-conscious travelers looking for a no-frills stay, emphasizing that the value for money is worth the stay. Guests appreciate the competitive price and would consider staying here again, acknowledging that while it may not be the most luxurious option, it is well worth the cost for a night’s sleep.

Dog Friendly
The Gardens Hotel stands out as a place that accepts dogs with animal-friendly services and attentive staff who are timely with their care. Guests appreciated that their dogs were welcomed and well-received upon arrival. The hotel embraces a dog-friendly policy, although it is important to note that dogs are not allowed in the rooms. Despite this restriction, the overall experience for guests traveling with dogs remains positive, indicating that the hotel is accommodating to those with canine companions.


No, The Gardens Hotel doesn't have any pool.

No, a spa isn't available at The Gardens Hotel.

Yes, The Gardens Hotel welcomes dogs.

No, parking facilities aren't available at The Gardens Hotel.

No, The Gardens Hotel doesn't have a gym.

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