City Express by Marriott Manzanillo
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCity Express by Marriott Manzanillo largely impresses visitors, despite a few areas needing improvement. Its prime location is widely appreciated by both leisure and business travelers, conveniently situated near business centers, a shopping mall, various restaurants and the beach. Guests often enjoy ocean views and the nearby convenience of essential stores.
The friendliness and attentiveness of the staff are consistently praised, contributing significantly to the overall positive experience with reception workers particularly noted for their welcoming demeanor and effective service. The bedding and rooms are often highlighted for their comfort and cleanliness, creating a pleasant environment for guests. While there are some mentions of noise issues related to furniture and room maintenance, the general aura of the hotel remains welcoming and comfortable.
Breakfast receives mixed reviews, though many guests find it tasty and enjoyable. Some suggest a need for greater variety and better organization, yet overall, it is considered satisfactory. In terms of cleanliness, while the facilities, including the pool, common areas and rooms, are frequently described as very clean, some negative experiences highlight occasional lapses, particularly in bathroom cleanliness and linens.
The swimming pool, though clean and well-maintained, is noted to be small with limited operating hours and a lack of beach access. The Wi-Fi service, unfortunately, draws consistent criticism for its poor connectivity and reliability, affecting guest satisfaction.
Overall, City Express by Marriott Manzanillo provides a comfortable stay with its excellent location, commendable staff, clean facilities and cozy beds, though addressing certain maintenance and service issues could enhance the guest experience further.
Categories
The friendliness and attentiveness of the staff are consistently praised, contributing significantly to the overall positive experience with reception workers particularly noted for their welcoming demeanor and effective service. The bedding and rooms are often highlighted for their comfort and cleanliness, creating a pleasant environment for guests. While there are some mentions of noise issues related to furniture and room maintenance, the general aura of the hotel remains welcoming and comfortable.
Breakfast receives mixed reviews, though many guests find it tasty and enjoyable. Some suggest a need for greater variety and better organization, yet overall, it is considered satisfactory. In terms of cleanliness, while the facilities, including the pool, common areas and rooms, are frequently described as very clean, some negative experiences highlight occasional lapses, particularly in bathroom cleanliness and linens.
The swimming pool, though clean and well-maintained, is noted to be small with limited operating hours and a lack of beach access. The Wi-Fi service, unfortunately, draws consistent criticism for its poor connectivity and reliability, affecting guest satisfaction.
Overall, City Express by Marriott Manzanillo provides a comfortable stay with its excellent location, commendable staff, clean facilities and cozy beds, though addressing certain maintenance and service issues could enhance the guest experience further.
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
City Express by Marriott Manzanillo boasts a prime location that appeases both leisure and business travelers alike. The hotel is notably well-placed with guests frequently mentioning its excellent and central positioning. It's conveniently close to numerous business centers, a shopping mall and a variety of restaurants. The beach is just about 300 meters away, offering easy access to seaside relaxation. Many guests also appreciate the good view of the sea and the beautiful ocean vistas from the hotel. The accessibility adds further appeal with a convenience store and kiosk in close proximity, ensuring that essentials are always within reach.
The staff is often praised for their friendliness and the welcoming treatment they provide. This, combined with the superb location, leaves a favorable impression on visitors. Guests also highlight the comfort of the rooms and bedding, contributing to a pleasant stay overall.
However, there is a mention of noise issues related to furniture dragging and some notes regarding bathroom cleanliness and service responsiveness, indicating areas where there could be improvement. Despite these minor hiccups, the combination of location, comfort and accessibility makes City Express by Marriott Manzanillo a solid choice for those visiting the area.
City Express by Marriott Manzanillo receives mixed reviews when it comes to its breakfast offerings. Many guests found the breakfast tasty and enjoyable, describing it as very delicious and very good. The quality of the food often gets positive remarks with some stating that it makes everything worthwhile.
However, several reviews noted a lack of variety and found the breakfast to be basic or too simple. Some guests felt the breakfast could benefit from more diverse options and daily changes. There were also a few comments about the coffee machine being out of order and instances of limited staffing and organization affecting the breakfast experience.
Despite the criticism, the overall consensus reflects that the breakfast is satisfactory for many visitors, especially considering the price.
City Express by Marriott Manzanillo receives mixed reviews regarding its rooms. Guests appreciate the cleanliness of the facilities with clean bedding and towels standing out as positive aspects. However, several concerns were noted. The furniture appears outdated and there are recurring issues with humidity smells and general perceptions of dirtiness. Additionally, the air conditioning is reported to be noisy, contributing to an overall sense of neglect. Some rooms are situated in poorly lit hallways and the rooms themselves are described as very small. While the hotel maintains a certain level of cleanliness, improvements in maintenance and room quality are needed.
Many reviews highlight the comfort of the beds at 'City Express by Marriott Manzanillo,' with several guests describing them as very comfortable or super comfortable. The overall feedback on bedding and mattresses is generally positive with guests noting the clean and tidy presentation of the rooms. However, there are a few comments about some beds being noisy, hard or somewhat uncomfortable. There were also mentions of the pillows being paper thin and flat and some deterioration in the mattress and bedding. Despite these occasional issues, the majority of guests seem to find the beds quite satisfactory for a good night's rest.
City Express by Marriott Manzanillo has received mixed reviews regarding cleanliness. On the positive side, many guests appreciated the very clean rooms, clean facilities and spacious areas. The common areas and the pool cleaning were also noted favorably. Several reviews highlighted the diligent attention of the staff and the swift reception service, which contributed to an enjoyable experience.
However, not all feedback was glowing. Some guests reported rooms that were dirty with noticeable issues such as hair on the beds and in the bathroom. There were mentions of dirty linens, worn-out pillows and an unpleasant sewage smell. Additionally, the bathrooms in the pool area were cited as being particularly unclean. Overall impressions of cleanliness were sometimes marred by these negative experiences, suggesting that while many aspects of the hotel's maintenance are commendable, there is room for improvement in ensuring consistent cleanliness throughout.
City Express by Marriott Manzanillo receives consistent praise for its amicable and helpful staff with numerous guests highlighting the friendliness and attentiveness of the team. Reception workers, in particular, are frequently mentioned for their welcoming demeanor and their efficacy in assisting with inquiries, creating a positive first impression for many.
Guests often remark on the overall kindness of the employees and pointed out that the attention from the staff is excellent. The personnel's willingness to help and their sociable nature seem to contribute significantly to the comfort and satisfaction of the visitors. The attention during breakfast is also noted with specific mention of the staff's courteousness in this area.
However, a few guests mentioned less enthusiastic experiences, including occasional inaccuracies and inconsistencies regarding service attentiveness and one instance of incorrect information provided at the reception. Despite these few negative remarks, the general consensus leans heavily towards a positive and supportive staff experience, enhancing the stay at the hotel.
Guests at City Express by Marriott Manzanillo have expressed concerns about the hotel's Wi-Fi. Reviews highlight that the internet connection is slow, often disconnects and doesn't reach certain areas, such as the 7th floor. Some guests noted that the signal doesn't reach the rooms well and cuts out frequently. Additionally, issues such as the lack of air conditioning in the computer center and Wi-Fi access not being included with the room card were also mentioned. While the feedback underscores significant issues with connectivity, the review comments reveal a consistent theme of dissatisfaction with the quality and reliability of the Wi-Fi service.
City Express by Marriott Manzanillo offers a centrally located swimming pool that is often noted for its cleanliness and attentive staff. Reviews highlight the pool area as a nice feature, praising its super clean condition and proximity to key hotel amenities. Despite its centrality and upkeep, several guests have expressed that the pool is small and suggested longer operating hours. The facility does not offer beach access or sea views and occasional maintenance issues have been pointed out. Overall, while the pool contributes to a positive stay, there are noted areas for improvement.
Location Show Map
Location
The staff is often praised for their friendliness and the welcoming treatment they provide. This, combined with the superb location, leaves a favorable impression on visitors. Guests also highlight the comfort of the rooms and bedding, contributing to a pleasant stay overall.
However, there is a mention of noise issues related to furniture dragging and some notes regarding bathroom cleanliness and service responsiveness, indicating areas where there could be improvement. Despite these minor hiccups, the combination of location, comfort and accessibility makes City Express by Marriott Manzanillo a solid choice for those visiting the area.
Breakfast
However, several reviews noted a lack of variety and found the breakfast to be basic or too simple. Some guests felt the breakfast could benefit from more diverse options and daily changes. There were also a few comments about the coffee machine being out of order and instances of limited staffing and organization affecting the breakfast experience.
Despite the criticism, the overall consensus reflects that the breakfast is satisfactory for many visitors, especially considering the price.
Rooms
Beds
Cleanliness
However, not all feedback was glowing. Some guests reported rooms that were dirty with noticeable issues such as hair on the beds and in the bathroom. There were mentions of dirty linens, worn-out pillows and an unpleasant sewage smell. Additionally, the bathrooms in the pool area were cited as being particularly unclean. Overall impressions of cleanliness were sometimes marred by these negative experiences, suggesting that while many aspects of the hotel's maintenance are commendable, there is room for improvement in ensuring consistent cleanliness throughout.
Staff
Guests often remark on the overall kindness of the employees and pointed out that the attention from the staff is excellent. The personnel's willingness to help and their sociable nature seem to contribute significantly to the comfort and satisfaction of the visitors. The attention during breakfast is also noted with specific mention of the staff's courteousness in this area.
However, a few guests mentioned less enthusiastic experiences, including occasional inaccuracies and inconsistencies regarding service attentiveness and one instance of incorrect information provided at the reception. Despite these few negative remarks, the general consensus leans heavily towards a positive and supportive staff experience, enhancing the stay at the hotel.
Wi-Fi
Pool
Yes, City Express by Marriott Manzanillo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at City Express by Marriott Manzanillo.
No, City Express by Marriott Manzanillo doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Manzanillo.
Yes, City Express by Marriott Manzanillo has a gym.
Location Show Map
More Options
