2Ciels Boutique Hôtel
Marrakech
31.62925200,
-8.00819400
,
Rue Oued El Makhazine, Angle Imam Chafai, (en Face Du Club Royal De Tennis)
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Summary of reviews2Ciels Boutique Hôtel in Marrakech is a highly recommended destination, celebrated for its strategic location, exceptional dining, spacious rooms and outstanding service. Nestled in the Nouvelle Ville’s Gueliz district, the hotel offers a serene yet central base for exploring the vibrant city. Guests appreciate its proximity to trendy eateries, bars, shopping areas, the Medina, Jemaa el-Fna square and easy access to taxis, making it convenient for both sightseeing and relaxation.
Breakfast at the hotel garners high praise for its extensive variety and delicious offerings. The buffet includes a mix of sweet and savory dishes, Moroccan pancakes, fresh fruits, pastries, hot dishes and made-to-order eggs. The setting, including poolside and a beautifully designed restaurant space, enhances the dining experience, enriched by attentive service. However, a few guests suggest more variety for prolonged stays.
The hotel's dining experience shines through its range of exceptional options, particularly the beloved seafood restaurant, The Sea Boss. Guests commend the delicious and high-quality dishes available throughout the day with special mentions of tapas, seafood specialties and rooftop cocktails against stunning views. The dining service is generally applauded for its attentiveness, though occasional lapses occur during busy periods. Live music and excellent beverage selections further elevate the dining experience.
Rooms at 2Ciels are described as spacious, clean, comfortable and stylishly decorated with many featuring balconies and beautiful views. Guests appreciate modern amenities, comfortable bedding and impeccable room service, although minor issues like noise from air conditioners and occasional maintenance needs in bathrooms are noted. The staff’s quick resolution of problems, often with upgrades, underscores their excellent customer service.
Cleanliness is a standout feature with both rooms and common areas consistently noted for their spotless maintenance. The spa, pool and functional bathrooms contribute to the hotel’s hygienic and inviting environment. Despite minor issues like unpleasant smells in hallways and slow-draining showers, the overall sentiment is very positive.
The hotel’s exceptional staff significantly enhances the guest experience with their friendliness, professionalism and attentiveness. Guests consistently highlight the team’s willingness to go the extra mile, creating a warm and personal touch that makes everyone feel welcomed. Special acknowledgments are frequently given to individual staff members for their remarkable service.
Wi-Fi at the hotel receives mixed reviews. While many guests note a good connection and some describe it as great, others report weak signals in rooms and occasional slow internet with interruptions.
The spa at 2Ciels is frequently praised as a haven of relaxation. Guests commend the variety of treatments, particularly the massages and the cleanliness of the facilities. The staff’s excellence contributes to an overwhelmingly positive spa experience, despite a few comments on the value of facial care services and isolation issues.
The rooftop pool and bar offer a delightful retreat with lovely views of Marrakech, although some guests find the pools small and unheated. Nonetheless, the rooftop pool’s atmosphere and picturesque setting make it a memorable highlight.
2Ciels Boutique Hôtel is particularly suited for families, offering spacious and clean accommodations, child-friendly amenities and a secure environment. The hotel’s convenience and accessibility, along with the attentive and caring staff, ensure a pleasant family-friendly atmosphere, complemented by dining options delightful for kids.
Overall, 2Ciels Boutique Hôtel stands out for its excellent location, superb dining, comfortable and clean accommodations and outstanding customer service, solidifying its reputation as a top choice for travelers in Marrakech.
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Breakfast at the hotel garners high praise for its extensive variety and delicious offerings. The buffet includes a mix of sweet and savory dishes, Moroccan pancakes, fresh fruits, pastries, hot dishes and made-to-order eggs. The setting, including poolside and a beautifully designed restaurant space, enhances the dining experience, enriched by attentive service. However, a few guests suggest more variety for prolonged stays.
The hotel's dining experience shines through its range of exceptional options, particularly the beloved seafood restaurant, The Sea Boss. Guests commend the delicious and high-quality dishes available throughout the day with special mentions of tapas, seafood specialties and rooftop cocktails against stunning views. The dining service is generally applauded for its attentiveness, though occasional lapses occur during busy periods. Live music and excellent beverage selections further elevate the dining experience.
Rooms at 2Ciels are described as spacious, clean, comfortable and stylishly decorated with many featuring balconies and beautiful views. Guests appreciate modern amenities, comfortable bedding and impeccable room service, although minor issues like noise from air conditioners and occasional maintenance needs in bathrooms are noted. The staff’s quick resolution of problems, often with upgrades, underscores their excellent customer service.
Cleanliness is a standout feature with both rooms and common areas consistently noted for their spotless maintenance. The spa, pool and functional bathrooms contribute to the hotel’s hygienic and inviting environment. Despite minor issues like unpleasant smells in hallways and slow-draining showers, the overall sentiment is very positive.
The hotel’s exceptional staff significantly enhances the guest experience with their friendliness, professionalism and attentiveness. Guests consistently highlight the team’s willingness to go the extra mile, creating a warm and personal touch that makes everyone feel welcomed. Special acknowledgments are frequently given to individual staff members for their remarkable service.
Wi-Fi at the hotel receives mixed reviews. While many guests note a good connection and some describe it as great, others report weak signals in rooms and occasional slow internet with interruptions.
The spa at 2Ciels is frequently praised as a haven of relaxation. Guests commend the variety of treatments, particularly the massages and the cleanliness of the facilities. The staff’s excellence contributes to an overwhelmingly positive spa experience, despite a few comments on the value of facial care services and isolation issues.
The rooftop pool and bar offer a delightful retreat with lovely views of Marrakech, although some guests find the pools small and unheated. Nonetheless, the rooftop pool’s atmosphere and picturesque setting make it a memorable highlight.
2Ciels Boutique Hôtel is particularly suited for families, offering spacious and clean accommodations, child-friendly amenities and a secure environment. The hotel’s convenience and accessibility, along with the attentive and caring staff, ensure a pleasant family-friendly atmosphere, complemented by dining options delightful for kids.
Overall, 2Ciels Boutique Hôtel stands out for its excellent location, superb dining, comfortable and clean accommodations and outstanding customer service, solidifying its reputation as a top choice for travelers in Marrakech.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The 2Ciels Boutique Hôtel in Marrakech boasts a location that earns high praise from visitors. This well-situated hotel is celebrated for its convenient position in the city’s Nouvelle Ville, particularly the Gueliz district, known for its trendy eateries, lively bars and ample shopping options. Situated between the old and new parts of the city, guests find it an ideal base for exploring the rich cultural tapestry of Marrakech. The Medina and Jemaa el-Fna square are only a 15-20 minute walk away with easy access to taxis for further-reaching attractions. Moreover, the relatively quiet neighborhood provides a peaceful retreat away from the hustle and bustle of the Medina, while still being close enough to enjoy the vibrant city center. Proximity to the airport and train station also enhances its appeal for travelers seeking convenience. The blend of a central, yet calm location makes this hotel a perfect launching pad for tourists keen on discovering Marrakech on foot, complete with quick access to major sights and a variety of restaurants and cafes.
Breakfast at 2Ciels Boutique Hôtel receives overwhelmingly positive reviews from guests. Commonly praised for its extensive variety, the offerings include a broad selection of both sweet and savory dishes. Many guests highlight the quality and deliciousness of the food, often describing it as perfect, excellent and delightful. The breakfast buffet is well-stocked with diverse options such as Moroccan pancakes, fresh fruits, pastries, hot dishes and made-to-order eggs and pancakes.
Guests appreciate the generosity and abundance of the breakfast, noting that there are plenty of choices to satisfy all tastes with some even stating that it is among the best in Morocco. The breakfast service is considered top-notch with attentive staff contributing to a pleasant dining experience. The setting also adds to the appeal; breakfast can be enjoyed in charming surroundings, including areas by the pool and a beautifully designed restaurant space.
Despite the largely positive feedback, a few guests mention that the breakfast could benefit from more variety, suggesting that it becomes a bit monotonous over longer stays. However, such comments are rare against the backdrop of general acclaim. Overall, breakfast at 2Ciels Boutique Hôtel is a highlight for many visitors, contributing significantly to their satisfaction with their stay.
The dining experience at 2Ciels Boutique Hôtel receives high praise for several notable qualities. Many guests commend the hotel for its range of dining options, highlighting the exceptional seafood restaurant, The Sea Boss, which is frequently described as top-notch and superb. Visitors mention delicious and high-quality dishes served throughout the day, including breakfast, lunch and dinner. The rooftop restaurant is particularly favored for its cocktails and stunning views, making it a perfect spot for enjoying the sunset.
Guests consistently highlight the delicious and varied food options with special mentions of the tapas and seafood specialties, including some of the best fish dishes in Morocco. The dining establishments within the hotel are often described as beautifully decorated, offering a comfortable and pleasant atmosphere.
Service also stands out as a strong point with many guests appreciating the attentiveness and pleasant demeanor of the restaurant staff. Even when occasional lapses occur, such as during busy dinners, the overall quality of service remains commendable.
The hotel's culinary offerings also extend to beverages, where excellent Moroccan wines and delicious coffee are available. The ground floor restaurant garners positive remarks for its fine dining, excellent gastronomy and good wine list. Moreover, the inclusion of live music adds a classy touch to the dining experience.
Despite a few criticisms—such as average food quality at the rooftop restaurant and some organizational issues during dinner times—the overarching consensus is that the dining at 2Ciels Boutique Hôtel is highly satisfying. The combination of superb food, elegant atmosphere and attentive service makes the hotel a highly recommended choice for a memorable culinary journey.
The rooms at 2Ciels Boutique Hôtel receive high praise from guests for their spaciousness, cleanliness and comfort. Many reviewers highlight the ample size of the rooms, describing them as large and even huge, often with balconies and beautiful views. The rooms are well-appointed with modern amenities and tasteful decor, making for a very comfortable stay.
Guests particularly appreciate the cleanliness and fresh feel of the accommodations, noting the impeccable room service and regular provision of fresh towels. The beds receive specific mention for their comfort, contributing to an overall restful experience. Additionally, the air-conditioning and quality bedding are frequently mentioned as excellent features that enhance comfort.
Some guests mention minor issues such as noise from air conditioners, occasional bad smells or maintenance needs in the bathrooms, but these did not significantly detract from the overall positive impression. In instances where room issues arose, the staff were often quick to resolve them, sometimes upgrading guests to better rooms.
The rooms also stand out for their stylish and traditional Moroccan furnishings, contributing to a luxurious and comfortable ambiance. Whether staying in standard rooms or upgraded suites, guests consistently find the accommodations to be spacious, well-decorated and equipped with all necessary amenities for a comfortable stay.
Overall, the combination of large, beautifully decorated rooms, excellent customer service and comfortable bedding makes 2Ciels Boutique Hôtel a highly recommended choice for travelers seeking a pleasant and comfortable stay in Marrakech.
The beds at 2Ciels Boutique Hôtel have received overwhelmingly positive feedback from guests, highlighting a consistent theme of exceptional comfort and quality. The bedding is frequently described as clean, exceptionally comfortable and even top-notch. Many guests remarked on the spaciousness of the beds, often calling them huge or giant with some stating they slept like on a cloud. The comfort of the beds was noted as being so high that some guests found it difficult to get out of them. Descriptions ranged from super comfy to incredibly comfortable with some going so far as to say it was the coziest or most comfortable bed they had ever slept on. Impeccable cleanliness and the perfect comfort of the bedding further add to the luxurious sleeping experience, contributing to a restful stay. Overall, the beds at 2Ciels Boutique Hôtel seem to provide an excellent mix of comfort, space and cleanliness, promising a superb night's rest.
2Ciels Boutique Hôtel consistently receives high praise for its cleanliness, which guests describe as impeccable, spotless and immaculate. Rooms are noted for being spacious and well-maintained, often highlighted as very clean and comfortable. The hotel's common areas are also frequently mentioned for their superb cleanliness with many guests appreciating the modern, chic décor throughout the establishment.
Cleanliness extends beyond the rooms and common areas to include the spa, pool and functional bathrooms, ensuring a hygienic and inviting environment for all guests. Daily cleaning routines are strictly observed, contributing to the hotel's overall pristine condition. Despite the positive focus on cleanliness, some guests did mention occasional issues with unpleasant smells in the hallways and slow-draining showers.
The hotel's beautiful, modern and minimalist decorations enhance the cleanliness, making it not just tidy, but also visually appealing. High-quality service and the attentive cleaning staff further contribute to making guests' stays comfortable and pleasant. Overall, 2Ciels Boutique Hôtel is celebrated for its exceptional cleanliness, spacious and well-decorated rooms and seamless maintenance, ensuring a welcoming experience for all visitors.
2Ciels Boutique Hôtel boasts an exceptional team of staff that significantly enhances the guest experience. Reviewers consistently highlight the friendliness, professionalism and attentiveness of the hotel personnel. Guests mention that the staff is always ready to go the extra mile, making everyone feel welcomed from the moment they step in. Special acknowledgments are given to individual members for their remarkable service and it’s clear that the staff’s efforts leave a lasting impression.
Whether it's the smiling receptionists or the attentive housekeeping crew, the team is described as consistently helpful, polite and caring. Many reviews emphasize how the staff always tries their best to accommodate guests’ needs, offering an incredibly warm and personal touch to the service. This high level of dedication and hospitality is evident across all departments, from the efficient reception to the pleasant dining service.
Furthermore, the staff's availability and willingness to help are frequently praised with some guests specifically noting how the team assisted them with various tasks and requests throughout their stay. The welcoming atmosphere is complemented by thoughtful gestures such as a friendly greeting upon arrival and prompt, courteous service.
Overall, the staff at 2Ciels Boutique Hôtel play a crucial role in creating a delightful and memorable stay for guests with their professionalism, friendliness and attentive nature being standout features that set the hotel apart.
Guests of 2Ciels Boutique Hôtel generally have mixed experiences with the hotel's Wi-Fi. Many reviewers appreciated the Wi-Fi, noting that it worked well and provided a good connection with some even describing it as great or fast. Free Wi-Fi is also a commonly mentioned perk. However, there are some downsides; several guests reported weak Wi-Fi in their rooms and occasional slow internet with interruptions. Despite these hiccups, the overall sentiment towards the Wi-Fi leans positive with many guests feeling satisfied with the service provided.
Nestled in the heart of the hotel, the spa at 2Ciels Boutique Hôtel is a sanctuary of relaxation and rejuvenation. Guests frequently mention the spa as fantastic with many describing their experience as magical, super and top-notch. The spa offers a variety of treatments including massages, hammam services and facial care with massages being particularly praised as some of the best ever. The wellness area is described as beautiful and perfect for relaxation and recharging and the spa facilities are consistently noted for their cleanliness and relaxing atmosphere.
While a few guests noted that facial care services were not worth the price and there was a lack of strong isolation, the overwhelming sentiment is positive. The spa staff are frequently complimented for their excellence, contributing to an overall amazing experience. Visitors highlight the spa's affordability in prices and the exceptional quality of spa services, recommending it highly for anyone looking to unwind. The hammam area, in particular, is highly recommended for its excellent facilities and relaxing ambiance. Whether through waxing services, hairdressing or simply lounging in the wellness center, the 2Ciels Boutique Hôtel spa promises a gratifying and serene escape.
The 2Ciels Boutique Hôtel offers a delightful pool experience, highlighted by its rooftop bar and pool area. Guests frequently commend the rooftop pool for its fantastic ambiance, lovely views and panoramic scenery of Marrakech, making it a favored spot for afternoon relaxation and sunbathing. The hotel features two pools, including a ground-floor pool, providing diverse options to cool off from the heat. Many reviewers appreciate the clean and well-maintained pools, although some note they are relatively small and not heated, which can make the water cold.
While the rooftop pool is particularly popular, praised for its pleasant atmosphere and aesthetic appeal, guests occasionally mention its limited space and shallow depth. There is also feedback pertaining to maintenance issues, such as occasional dirt and pigeon presence in the water, which detracts from the overall experience for some visitors.
In summary, the rooftop pool and bar at 2Ciels Boutique Hôtel, despite some minor maintenance concerns and size limitations, offer an enjoyable and picturesque retreat in Marrakesh. The rooftop pool, in particular, stands out for its spectacular views and comfortable setting, making it a memorable highlight for many guests.
2Ciels Boutique Hôtel offers a splendid experience tailored meticulously for families. The hotel is praised for its family-friendly atmosphere, making it an ideal destination for family vacations. Guests consistently highlight the comfort, luxury and quality of family accommodations. The suite and luxury rooms receive commendation for their spaciousness and cleanliness, perfect for ensuring a wonderful stay for families, including those with very young children.
The premises are well-equipped with child-friendly amenities, ensuring that families feel at home. There is even specialized equipment such as travel cots for babies, proving the hotel’s commitment to family comfort and convenience. The family vibe extends to the terrace, providing a communal and warm setting that family members enjoy.
Guests frequently appreciate the safety, privacy and security offered by the hotel, making it a trustworthy choice for those traveling with loved ones. The attentive and friendly staff contribute significantly to a positive family experience, often noted for their caring and helpful demeanor.
Located conveniently near the city center and the Royal Tennis Club of Marrakech, the hotel offers a quiet yet accessible retreat for families. Activities in and around the hotel, including excursions and use of the spacious pools, are easily managed even with small children. The breakfast offerings also receive favorable mentions for being delightful for kids, adding to the overall family-friendly atmosphere of the hotel.
2Ciels Boutique Hôtel is recommended for its exceptional family-oriented services and amenities with many guests expressing their intention to return with their families. This establishment stands out as one of the best family hotels in Marrakech, guaranteeing a memorable and enjoyable stay for all family members.
2Ciels Boutique Hôtel proudly stands out, consistently delivering a solid four-star experience that aligns with and often exceeds guest expectations. The hotel's ambience is upscale with a touch of boutique charm, providing both comfort and a pleasant atmosphere. Guests commend the very clean facilities and high standards maintained throughout the property.
Despite a few who felt it occasionally leaned towards a three-star rating, the majority agree that it indeed offers four-star service and amenities. The hotel is equipped with excellent baggage service and security, reflecting its commitment to guest satisfaction. Many reviews highlight the outstanding service provided, calling it the best of its class.
With excellent value for money, the hotel's services and features are seen as fitting for a four-star rating. The ambiance, hospitality and amenities such as the hotel’s comfort experience leave a lasting impression, marking it as a true four-star property.
In sum, 2Ciels Boutique Hôtel justly earns its four-star classification, offering an exquisite blend of quality, value and upscale atmosphere that continues to attract and satisfy guests.
The '2Ciels Boutique Hôtel' comes highly recommended for business travelers. The hotel offers a remote working environment complemented by a dedicated business lounge, making it well-suited for work-related travel. Its convenient location positions it as an excellent choice for corporate guests. The spacious rooms come equipped with reliable Wi-Fi and designated workspaces, catering to the needs of business travelers.
The hotel provides an array of business facilities, including a business center, conference rooms and meeting spaces, ensuring that all professional requirements are met. Fast internet access further enhances the efficiency of work stays. The atmosphere is professional and business-friendly, promoting a conducive environment for productivity.
Overall, '2Ciels Boutique Hôtel' stands out as an ideal business hotel with a range of services tailored for corporate travelers. The presence of modern amenities, coupled with the hotel's strategic location, makes it an excellent choice for business trips and stays. The rooftop terrace with live music also adds a modern touch, providing a pleasant setting for relaxation after a day of meetings.
2Ciels Boutique Hôtel in Marrakech stands out for its commitment to accessibility, offering a range of features designed to accommodate guests with disabilities. The hotel's beautiful and spacious rooms are fully accessible, ensuring comfort for all visitors. Numerous reviews commend the accessible accommodations and facilities, which include wheelchair-friendly features, visual accessibility and accessible toilets. Additionally, accessible parking and proximity to public transport make it convenient for travelers. The hotel's central location provides easy access to the medina, main attractions and is easily reachable from the airport. Despite some reports of limited parking and less accessible rooms, 2Ciels Boutique Hôtel's dedication to inclusivity shines through with staff that is described as enthusiastic and a plethora of amenities to enhance the stay. Guests can enjoy delicious food and great room service around the clock, making this hotel a highly recommended choice for travelers seeking both comfort and accessibility.
At 2Ciels Boutique Hôtel, the outdoor pool offerings are a standout feature, garnering praise from numerous guests. The hotel boasts two primary pools: a ground floor pool and a rooftop pool, both receiving favorable mentions for their distinct attributes.
The ground floor pool is highlighted for its inviting atmosphere with several guests expressing a clear preference for this location. It's described as beautiful and refreshing, adding a touch of serenity to the hotel's ambiance.
Meanwhile, the rooftop pool has captivated guests with its stunning views and aesthetic appeal. Described frequently as lovely, clean and enjoyable, it provides a panoramic vista of Marrakech, making it a popular spot. Despite its smaller size, which some guests noted, its charm and the additional features such as a bar area and a water feature for cooling off more than compensate.
The rooftop pool area also stands out for its aesthetic design and clean upkeep, offering a pleasant and relaxing experience overall. Guests have particularly enjoyed the atmosphere on the rooftop terrace, which complements the ground floor facilities perfectly. Both pools are considered highlights of the hotel, adding to a high-class and relaxing stay at 2Ciels Boutique Hôtel.
Located in an ideal setting for honeymooners, 2Ciels Boutique Hôtel is celebrated for its romantic ambiance and cozy rooms, making it a perfect honeymoon destination. The honeymoon suites are highly recommended, offering elegant bedrooms with beautiful decoration, creating a unique and intimate experience for newlyweds.
Reviews highlight the hotel as an amazing spot for honeymooners, providing a romantic and relaxing getaway that makes special occasions like honeymoons extraordinarily memorable. Many couples have shared that their stay at 2Ciels Boutique Hôtel was the best honeymoon experience ever, crediting the romantic honeymoon suites and the overall atmosphere of the hotel.
For those looking to treat themselves on their honeymoon, this hotel stands out with its attentive services and thoughtful touches that make honeymoon celebrations extra special. The romance that permeates every aspect of the hotel ensures an ideal experience for honeymoon travelers, making it a recommended choice for a perfect honeymoon.
2Ciels Boutique Hôtel in Marrakech offers an opulent experience that truly stands out. This high-end hotel features luxurious decor and design throughout its property, providing guests with lavish accommodations that exude comfort and elegance. From the upscale, spacious rooms adorned with fine details to the lavish decorations in both the hotel parlors and suites, every corner of 2Ciels underscores a commitment to luxury.
Guests have consistently praised the warm and professional service, which aligns perfectly with the overall luxurious atmosphere. The hotel's amenities, including a high-quality restaurant and a well-regarded spa, contribute to the sophisticated and tranquil environment. The rooftop pool area has been highlighted as a fantastic spot to relax and soak in the views of Marrakech.
Dining at 2Ciels is a high-point with a restaurant that's frequently noted for its excellent catering service and top-notch quality. The atmosphere throughout the hotel, from the spa to the lounge areas, maintains an air of elegance and exclusivity, ensuring that guests feel pampered and special.
Located conveniently for both exploring the city and enjoying some quiet downtime, 2Ciels strikes an impressive balance between luxury and accessibility. Offering excellent value for its premium services, this hotel promises a truly luxurious experience, leaving guests with lasting memories of their stay in Marrakech.
Nestled in a beautiful location, the 2Ciels Boutique Hôtel offers a truly romantic getaway. The hotel's luxurious decor and great atmosphere perfectly set the stage for a romantic escape with a serene ambiance that exudes coziness and warmth. Decorations throughout the hotel are thoughtfully designed to enhance its romantic vibe, making it an ideal retreat for couples seeking a memorable stay.
Guests marvel at the breathtaking sunsets, which add a magical touch to the evenings. The rooftop terrace is particularly lauded for its well-prepared dishes and beautiful setting, creating a perfect spot for a romantic dinner. The lighting adds to the romantic ambiance, ensuring intimate and enchanting evenings.
The spa experience is another highlight, providing relaxation and romance in equal measure. Many visitors recommend the hotel for romantic getaways, noting its suitability for special occasions like honeymoons. The restaurant and bar also receive praise for their beautiful settings and friendly staff, even on special events like New Year's Eve.
With its calm and quiet setting, 2Ciels Boutique Hôtel stands out as a romantically perfect destination. Its ambiance, decor and overall charm make it highly recommended for couples looking to escape and connect in a tranquil yet stunning environment. Whether it's for a holiday or a special date, this hotel promises an extraordinary romantic stay.
Location Show Map
Location
Breakfast
Guests appreciate the generosity and abundance of the breakfast, noting that there are plenty of choices to satisfy all tastes with some even stating that it is among the best in Morocco. The breakfast service is considered top-notch with attentive staff contributing to a pleasant dining experience. The setting also adds to the appeal; breakfast can be enjoyed in charming surroundings, including areas by the pool and a beautifully designed restaurant space.
Despite the largely positive feedback, a few guests mention that the breakfast could benefit from more variety, suggesting that it becomes a bit monotonous over longer stays. However, such comments are rare against the backdrop of general acclaim. Overall, breakfast at 2Ciels Boutique Hôtel is a highlight for many visitors, contributing significantly to their satisfaction with their stay.
Dinner
Guests consistently highlight the delicious and varied food options with special mentions of the tapas and seafood specialties, including some of the best fish dishes in Morocco. The dining establishments within the hotel are often described as beautifully decorated, offering a comfortable and pleasant atmosphere.
Service also stands out as a strong point with many guests appreciating the attentiveness and pleasant demeanor of the restaurant staff. Even when occasional lapses occur, such as during busy dinners, the overall quality of service remains commendable.
The hotel's culinary offerings also extend to beverages, where excellent Moroccan wines and delicious coffee are available. The ground floor restaurant garners positive remarks for its fine dining, excellent gastronomy and good wine list. Moreover, the inclusion of live music adds a classy touch to the dining experience.
Despite a few criticisms—such as average food quality at the rooftop restaurant and some organizational issues during dinner times—the overarching consensus is that the dining at 2Ciels Boutique Hôtel is highly satisfying. The combination of superb food, elegant atmosphere and attentive service makes the hotel a highly recommended choice for a memorable culinary journey.
Rooms
Guests particularly appreciate the cleanliness and fresh feel of the accommodations, noting the impeccable room service and regular provision of fresh towels. The beds receive specific mention for their comfort, contributing to an overall restful experience. Additionally, the air-conditioning and quality bedding are frequently mentioned as excellent features that enhance comfort.
Some guests mention minor issues such as noise from air conditioners, occasional bad smells or maintenance needs in the bathrooms, but these did not significantly detract from the overall positive impression. In instances where room issues arose, the staff were often quick to resolve them, sometimes upgrading guests to better rooms.
The rooms also stand out for their stylish and traditional Moroccan furnishings, contributing to a luxurious and comfortable ambiance. Whether staying in standard rooms or upgraded suites, guests consistently find the accommodations to be spacious, well-decorated and equipped with all necessary amenities for a comfortable stay.
Overall, the combination of large, beautifully decorated rooms, excellent customer service and comfortable bedding makes 2Ciels Boutique Hôtel a highly recommended choice for travelers seeking a pleasant and comfortable stay in Marrakech.
Beds
Cleanliness
Cleanliness extends beyond the rooms and common areas to include the spa, pool and functional bathrooms, ensuring a hygienic and inviting environment for all guests. Daily cleaning routines are strictly observed, contributing to the hotel's overall pristine condition. Despite the positive focus on cleanliness, some guests did mention occasional issues with unpleasant smells in the hallways and slow-draining showers.
The hotel's beautiful, modern and minimalist decorations enhance the cleanliness, making it not just tidy, but also visually appealing. High-quality service and the attentive cleaning staff further contribute to making guests' stays comfortable and pleasant. Overall, 2Ciels Boutique Hôtel is celebrated for its exceptional cleanliness, spacious and well-decorated rooms and seamless maintenance, ensuring a welcoming experience for all visitors.
Staff
Whether it's the smiling receptionists or the attentive housekeeping crew, the team is described as consistently helpful, polite and caring. Many reviews emphasize how the staff always tries their best to accommodate guests’ needs, offering an incredibly warm and personal touch to the service. This high level of dedication and hospitality is evident across all departments, from the efficient reception to the pleasant dining service.
Furthermore, the staff's availability and willingness to help are frequently praised with some guests specifically noting how the team assisted them with various tasks and requests throughout their stay. The welcoming atmosphere is complemented by thoughtful gestures such as a friendly greeting upon arrival and prompt, courteous service.
Overall, the staff at 2Ciels Boutique Hôtel play a crucial role in creating a delightful and memorable stay for guests with their professionalism, friendliness and attentive nature being standout features that set the hotel apart.
Wi-Fi
Spa
While a few guests noted that facial care services were not worth the price and there was a lack of strong isolation, the overwhelming sentiment is positive. The spa staff are frequently complimented for their excellence, contributing to an overall amazing experience. Visitors highlight the spa's affordability in prices and the exceptional quality of spa services, recommending it highly for anyone looking to unwind. The hammam area, in particular, is highly recommended for its excellent facilities and relaxing ambiance. Whether through waxing services, hairdressing or simply lounging in the wellness center, the 2Ciels Boutique Hôtel spa promises a gratifying and serene escape.
Pool
While the rooftop pool is particularly popular, praised for its pleasant atmosphere and aesthetic appeal, guests occasionally mention its limited space and shallow depth. There is also feedback pertaining to maintenance issues, such as occasional dirt and pigeon presence in the water, which detracts from the overall experience for some visitors.
In summary, the rooftop pool and bar at 2Ciels Boutique Hôtel, despite some minor maintenance concerns and size limitations, offer an enjoyable and picturesque retreat in Marrakesh. The rooftop pool, in particular, stands out for its spectacular views and comfortable setting, making it a memorable highlight for many guests.
Family
The premises are well-equipped with child-friendly amenities, ensuring that families feel at home. There is even specialized equipment such as travel cots for babies, proving the hotel’s commitment to family comfort and convenience. The family vibe extends to the terrace, providing a communal and warm setting that family members enjoy.
Guests frequently appreciate the safety, privacy and security offered by the hotel, making it a trustworthy choice for those traveling with loved ones. The attentive and friendly staff contribute significantly to a positive family experience, often noted for their caring and helpful demeanor.
Located conveniently near the city center and the Royal Tennis Club of Marrakech, the hotel offers a quiet yet accessible retreat for families. Activities in and around the hotel, including excursions and use of the spacious pools, are easily managed even with small children. The breakfast offerings also receive favorable mentions for being delightful for kids, adding to the overall family-friendly atmosphere of the hotel.
2Ciels Boutique Hôtel is recommended for its exceptional family-oriented services and amenities with many guests expressing their intention to return with their families. This establishment stands out as one of the best family hotels in Marrakech, guaranteeing a memorable and enjoyable stay for all family members.
4 Star
Despite a few who felt it occasionally leaned towards a three-star rating, the majority agree that it indeed offers four-star service and amenities. The hotel is equipped with excellent baggage service and security, reflecting its commitment to guest satisfaction. Many reviews highlight the outstanding service provided, calling it the best of its class.
With excellent value for money, the hotel's services and features are seen as fitting for a four-star rating. The ambiance, hospitality and amenities such as the hotel’s comfort experience leave a lasting impression, marking it as a true four-star property.
In sum, 2Ciels Boutique Hôtel justly earns its four-star classification, offering an exquisite blend of quality, value and upscale atmosphere that continues to attract and satisfy guests.
Business
The hotel provides an array of business facilities, including a business center, conference rooms and meeting spaces, ensuring that all professional requirements are met. Fast internet access further enhances the efficiency of work stays. The atmosphere is professional and business-friendly, promoting a conducive environment for productivity.
Overall, '2Ciels Boutique Hôtel' stands out as an ideal business hotel with a range of services tailored for corporate travelers. The presence of modern amenities, coupled with the hotel's strategic location, makes it an excellent choice for business trips and stays. The rooftop terrace with live music also adds a modern touch, providing a pleasant setting for relaxation after a day of meetings.
Accessible
Outdoor Pool
The ground floor pool is highlighted for its inviting atmosphere with several guests expressing a clear preference for this location. It's described as beautiful and refreshing, adding a touch of serenity to the hotel's ambiance.
Meanwhile, the rooftop pool has captivated guests with its stunning views and aesthetic appeal. Described frequently as lovely, clean and enjoyable, it provides a panoramic vista of Marrakech, making it a popular spot. Despite its smaller size, which some guests noted, its charm and the additional features such as a bar area and a water feature for cooling off more than compensate.
The rooftop pool area also stands out for its aesthetic design and clean upkeep, offering a pleasant and relaxing experience overall. Guests have particularly enjoyed the atmosphere on the rooftop terrace, which complements the ground floor facilities perfectly. Both pools are considered highlights of the hotel, adding to a high-class and relaxing stay at 2Ciels Boutique Hôtel.
Honeymoon
Reviews highlight the hotel as an amazing spot for honeymooners, providing a romantic and relaxing getaway that makes special occasions like honeymoons extraordinarily memorable. Many couples have shared that their stay at 2Ciels Boutique Hôtel was the best honeymoon experience ever, crediting the romantic honeymoon suites and the overall atmosphere of the hotel.
For those looking to treat themselves on their honeymoon, this hotel stands out with its attentive services and thoughtful touches that make honeymoon celebrations extra special. The romance that permeates every aspect of the hotel ensures an ideal experience for honeymoon travelers, making it a recommended choice for a perfect honeymoon.
Luxury
Guests have consistently praised the warm and professional service, which aligns perfectly with the overall luxurious atmosphere. The hotel's amenities, including a high-quality restaurant and a well-regarded spa, contribute to the sophisticated and tranquil environment. The rooftop pool area has been highlighted as a fantastic spot to relax and soak in the views of Marrakech.
Dining at 2Ciels is a high-point with a restaurant that's frequently noted for its excellent catering service and top-notch quality. The atmosphere throughout the hotel, from the spa to the lounge areas, maintains an air of elegance and exclusivity, ensuring that guests feel pampered and special.
Located conveniently for both exploring the city and enjoying some quiet downtime, 2Ciels strikes an impressive balance between luxury and accessibility. Offering excellent value for its premium services, this hotel promises a truly luxurious experience, leaving guests with lasting memories of their stay in Marrakech.
Romantic
Guests marvel at the breathtaking sunsets, which add a magical touch to the evenings. The rooftop terrace is particularly lauded for its well-prepared dishes and beautiful setting, creating a perfect spot for a romantic dinner. The lighting adds to the romantic ambiance, ensuring intimate and enchanting evenings.
The spa experience is another highlight, providing relaxation and romance in equal measure. Many visitors recommend the hotel for romantic getaways, noting its suitability for special occasions like honeymoons. The restaurant and bar also receive praise for their beautiful settings and friendly staff, even on special events like New Year's Eve.
With its calm and quiet setting, 2Ciels Boutique Hôtel stands out as a romantically perfect destination. Its ambiance, decor and overall charm make it highly recommended for couples looking to escape and connect in a tranquil yet stunning environment. Whether it's for a holiday or a special date, this hotel promises an extraordinary romantic stay.
Yes, 2Ciels Boutique Hôtel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at 2Ciels Boutique Hôtel.
No, 2Ciels Boutique Hôtel doesn't allow dogs.
No, parking facilities aren't available at 2Ciels Boutique Hôtel.
No, 2Ciels Boutique Hôtel doesn't have a gym.
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