Radisson Blu Hotel Marseille Vieux Port
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Summary of reviewsThe Radisson Blu Hotel Marseille Vieux Port receives substantial praise for its exceptional location and scenic views. Positioned right on the Old Port, the hotel is ideally situated for tourists and business travelers alike, offering easy access to restaurants, cafes and public transportation. The stunning harbor views from the rooms and pool area add to the allure, making it a top choice for visitors eager to explore Marseille's rich history and vibrant culture.
The breakfast experience is another highlight with guests appreciating the generous and varied buffet that caters to different tastes, including options for children. The hearty and sumptuous offerings, combined with the pleasant service and harbor views from the restaurant, significantly enhance the stay. However, some felt that the breakfast could be priced more reasonably and occasional service lapses were noted.
Guest feedback on dinner at the hotel’s restaurant is mixed. While many praise the quality of the dishes and the pleasant dining atmosphere, others find the menu somewhat limited and overpriced. Service issues, such as long waiting times and sporadic operating hours, were also mentioned, suggesting room for improvement in the dining experience.
Rooms at the Radisson Blu Hotel Marseille Vieux Port are frequently described as spacious, comfortable and offering beautiful views. While many rooms are noted to be modern and well-maintained, some guests flagged issues with outdated decor and minor maintenance needs. The hotel is, however, planning renovations, which should address these concerns and enhance the overall guest experience.
Cleanliness is generally well-regarded with most guests finding their rooms and common areas to be fresh and well-maintained. The friendly housekeeping staff further amplify the welcoming atmosphere, although there are isolated reports of oversight in room maintenance and cleanliness of common areas.
The staff at the hotel consistently earn high praise for their professionalism and attentiveness. Many guests commend the team for providing exceptional service throughout various areas of the hotel. Despite a few reports of unprofessional behavior, the overall sentiment remains positive, highlighting the staff as a key asset to the hotel.
Free Wi-Fi is available and meets the basic needs of most guests, although some encountered slower connectivity in their rooms. The hotel gym is appreciated for being well-equipped and clean, even if some guests noted that the equipment could use an update.
The rooftop pool is a notable feature, offering an attractive spot to relax with stunning views of the harbor and citadel. However, the pool's small size and instances of overcrowding were points of critique, as was occasional lack of supervision and cleanliness.
Parking presents a mixed experience, as the hotel does not have on-site parking but offers nearby options. The public parking garage is convenient but can be costly and finding free parking is challenging.
The hotel also caters well to families with interconnected rooms, family suites and a child-friendly atmosphere. Its advantageous location similarly appeals to families looking to explore Marseille comfortably.
Overall, the Radisson Blu Hotel Marseille Vieux Port stands out for its prime location, beautiful views and excellent service, making it a solid choice for visitors despite a few areas that could benefit from improvement.
Categories
The breakfast experience is another highlight with guests appreciating the generous and varied buffet that caters to different tastes, including options for children. The hearty and sumptuous offerings, combined with the pleasant service and harbor views from the restaurant, significantly enhance the stay. However, some felt that the breakfast could be priced more reasonably and occasional service lapses were noted.
Guest feedback on dinner at the hotel’s restaurant is mixed. While many praise the quality of the dishes and the pleasant dining atmosphere, others find the menu somewhat limited and overpriced. Service issues, such as long waiting times and sporadic operating hours, were also mentioned, suggesting room for improvement in the dining experience.
Rooms at the Radisson Blu Hotel Marseille Vieux Port are frequently described as spacious, comfortable and offering beautiful views. While many rooms are noted to be modern and well-maintained, some guests flagged issues with outdated decor and minor maintenance needs. The hotel is, however, planning renovations, which should address these concerns and enhance the overall guest experience.
Cleanliness is generally well-regarded with most guests finding their rooms and common areas to be fresh and well-maintained. The friendly housekeeping staff further amplify the welcoming atmosphere, although there are isolated reports of oversight in room maintenance and cleanliness of common areas.
The staff at the hotel consistently earn high praise for their professionalism and attentiveness. Many guests commend the team for providing exceptional service throughout various areas of the hotel. Despite a few reports of unprofessional behavior, the overall sentiment remains positive, highlighting the staff as a key asset to the hotel.
Free Wi-Fi is available and meets the basic needs of most guests, although some encountered slower connectivity in their rooms. The hotel gym is appreciated for being well-equipped and clean, even if some guests noted that the equipment could use an update.
The rooftop pool is a notable feature, offering an attractive spot to relax with stunning views of the harbor and citadel. However, the pool's small size and instances of overcrowding were points of critique, as was occasional lack of supervision and cleanliness.
Parking presents a mixed experience, as the hotel does not have on-site parking but offers nearby options. The public parking garage is convenient but can be costly and finding free parking is challenging.
The hotel also caters well to families with interconnected rooms, family suites and a child-friendly atmosphere. Its advantageous location similarly appeals to families looking to explore Marseille comfortably.
Overall, the Radisson Blu Hotel Marseille Vieux Port stands out for its prime location, beautiful views and excellent service, making it a solid choice for visitors despite a few areas that could benefit from improvement.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Marseille, the Radisson Blu Hotel Marseille Vieux Port boasts a prime location right on the Old Port. Guests commend its proximity to an array of restaurants, cafes and bars, making dining and sightseeing a breeze. The hotel's central placement allows for easy access to public transportation and most of the city's key attractions, all within walking distance.
The stunning views of the harbor, especially from rooms and the pool area, are frequently highlighted, offering an idyllic backdrop for a stay. The location is ideal for exploring Marseille's historic and cultural sites, including the nearby Citadel and various museums. Moreover, the convenience for business appointments and leisure activities makes it a top choice for both tourists and business travelers.
The perfect positioning of the hotel is complemented by spacious, comfortable rooms and helpful, friendly staff, contributing to a pleasant and memorable experience. Despite some mentions of room conditions not meeting expectations, the overwhelming sentiment is that the location and amenities significantly enhance the overall stay, making the Radisson Blu Hotel Marseille Vieux Port a standout choice for visitors.
The breakfast experience at Radisson Blu Hotel Marseille Vieux Port garners substantial praise, heralded by many guests as generous and varied. Various reviews highlight the breakfast offer as extensive with a wide range of high-quality products and delicious options that cater to different tastes, including fit and children's options. The breakfast buffet is frequently described as hearty, sumptuous and fabulous, enhancing the overall value of the stay. Many visitors commend the atmosphere and pleasant service, noting that the breakfast is served in a spacious restaurant with views of the harbor.
However, some guests felt that the breakfast was overpriced for the quality offered and there were occasional lapses in service, such as cold scrambled eggs and hygiene issues with tables not being cleaned between sessions. The breakfast is described as expensive with several guests suggesting it should be included in the stay given the room rates.
Overall, the feedback skewed significantly positive with exceptional breakfast experiences being cited as a highlight of the hotel stay, alongside comfortable bedding and a prime location.
Dining at the Radisson Blu Hotel Marseille Vieux Port offers a mix of experiences, according to guest feedback. On one hand, many diners appreciate the well-prepared, quality dishes and the pleasant atmosphere of the restaurant. Positive remarks are often made about the top-notch meals and the delightful service provided by the restaurant staff. Guests frequently enjoy the location of the restaurant, which adds to the overall dining experience and the breakfast buffet receives consistent praise for its excellence.
However, there are areas that need improvement. Several guests highlight that the restaurant menu is somewhat limited and that the quality of the meals does not always justify the high prices. Issues with long waiting times and occasionally unfriendly staff are also mentioned. Additionally, the restaurant's operating hours seem sporadic with some guests finding it closed at unexpected times. Room service quality appears inconsistent and some guests suggest seeking dining options elsewhere due to these concerns.
Overall, while the restaurant offers some memorable dishes and a good breakfast experience, it may not consistently meet the expectations of all guests, particularly in terms of service and value for money.
The Radisson Blu Hotel Marseille Vieux Port offers rooms that guests frequently describe as spacious and comfortable with the added perks of beautiful views, particularly of the harbor and the citadel. Many rooms are noted to be newly renovated, well-equipped with modern amenities and maintained to a high standard of cleanliness. Some guests appreciated additional upgrades and occupancy arrangements suitable for families or business travelers.
Despite the overall positive feedback, some visitors highlighted that certain rooms and furniture appear outdated with elements such as carpets, wallpaper and decor reflecting styles from earlier decades. Issues such as peeling wallpaper, musty smells and noise from other rooms were pointed out. The cleanliness in some rooms did not meet the expectations of cleanliness and occasional maintenance issues were raised, including defective bathrooms and inadequate housekeeping.
While the hotel is praised for its spaciousness and comfort, renovations scheduled for 2024 might address the common concern of certain rooms needing a refresh. Guests should also be aware of the potential for noise and to verify room details, particularly when seeking specific views or modern furnishings.
The location, views and overall comfort make the Radisson Blu Hotel a solid choice, albeit with the understanding of its mixed reviews regarding some room conditions and the anticipated facelift in the near future.
The beds at Radisson Blu Hotel Marseille Vieux Port have generally received high praise from guests with the majority highlighting their exceptional comfort. Comments frequently mention comfortable bedding with many noting the superior quality, describing it as top-notch, new and extremely cozy. Several reviews emphasize the spaciousness of the beds, including mentions of large, king-size and extra-large options that contribute to the overall restful experience.
Guests repeatedly express satisfaction with the mattresses, often using terms such as very comfortable and extremely comfortable to describe them. Additionally, the rooms are noted to be well soundproofed, enhancing the restful environment. Bedding quality is often pointed out as excellent, contributing significantly to the overall comfort of the stay.
There are mentions of a few negatives, such as pillows being too hard and the occasional issue with mattress firmness, but these are less common. Some reviews highlighted problems with additional beds like sofa beds, which were found to be in poor condition or uncomfortable. Despite these isolated concerns, the dominant sentiment remains positive about the main beds and the overall bedding experience at the hotel.
Radisson Blu Hotel Marseille Vieux Port consistently scores positive marks for its cleanliness with many guests praising the fresh and well-maintained rooms. Common areas and rooms are generally perceived as clean, highlighted by the spotless and impeccable standards often mentioned by visitors. The friendly housekeeping staff further enhances the pleasant and welcoming atmosphere.
The hotel appears to be recently renovated, contributing to the modern and tidy appearance. Rooms are noted to be both clean and spacious, echoing a high degree of comfort. Despite some isolated incidents of room maintenance issues, most visitors find their accommodations to be very clean and comfortable.
However, the hotel does have a few areas needing improvement. Some reports mention musty smells, particularly in the carpets and bathrooms and occasional cleanliness oversights such as dust and stains on furniture and lighting elements. The common areas, including corridors and the pool, sometimes fall short of the anticipated cleanliness standards. Also, specific guest feedback highlights issues like dirty windows, uncleaned balconies and irregular maintenance of bathroom fixtures.
In summary, Radisson Blu Hotel Marseille Vieux Port performs well in terms of room cleanliness and overall hotel upkeep, but attention to certain details and regular maintenance could elevate the guest experience to consistently meet the expectations of a four-star establishment.
At the Radisson Blu Hotel Marseille Vieux Port, the staff consistently earns high marks for their professionalism, friendliness and attentiveness. Guests frequently commend the team for their warm welcomes and exceptional service, which extend from the reception desk to the restaurant and pool areas. Many reviewers highlight how staff members went above and beyond to make their stays comfortable, offering helpful advice on sightseeing, dining and transportation.
The reception staff, in particular, often receive special mention for their kind and helpful demeanor. Specific employees, such as Gaelle and Richard, are remembered for their outstanding service with Gaelle noted for her efforts to ensure a comfortable stay and Richard praised for his efficiency and friendly advice.
However, some guests did report instances of unprofessional or unfriendly behavior, particularly in the reception area and mentioned issues with responsiveness and helpfulness. Despite these occasional negative experiences, the overall impression of the staff remains largely positive.
The restaurant and bar teams also receive frequent praise for their courteous and attentive service, enhancing the dining experience at the hotel. Whether interacting with receptionists, concierges or restaurant staff, visitors generally find the hotel's personnel to be a strong asset, contributing to a pleasant and welcoming atmosphere.
Radisson Blu Hotel Marseille Vieux Port offers free Wi-Fi with generally good bandwidth and secure access. Many guests found the connection to be sufficient and stable overall, especially in common areas like the lobby. However, some reported slower and patchy Wi-Fi experiences in the rooms. Despite these occasional hiccups, the secure and basic connectivity met the needs of most visitors, allowing for essential online activities. While there are mentions of areas for improvement, the overall feedback indicates a reliable Wi-Fi service that keeps most guests satisfied during their stay.
The Radisson Blu Hotel Marseille Vieux Port offers a fitness experience that predominantly garners positive feedback from guests. The gym is frequently described as well-equipped, clean and convenient, making it a valuable asset for fitness enthusiasts staying at the hotel. Visitors appreciate the decent range of fitness machines and gym equipment, even though some note that the equipment is a bit outdated and could benefit from additions like yoga mats and lighter free weights.
The rooftop pool and gym together are considered a huge plus with the pool often highlighted alongside the fitness center for providing a pleasant overall experience. Despite its strengths, there have been some disruptions with the gym occasionally being under construction and some guests not being informed about closures in advance. Additionally, a few reviews mention the lack of air conditioning and the gym closing at 22:00, which some feel is early.
Overall, even with the noted areas for improvement, the fitness facilities at Radisson Blu Hotel Marseille Vieux Port continue to be a popular and appreciated feature among guests.
The pool at Radisson Blu Hotel Marseille Vieux Port has garnered mixed reviews, though the positives are notable. Guests frequently mention the lovely sunny spot of the pool, perfect for cooling off and providing a pleasant retreat after exploring the city. The rooftop location offers stunning views, particularly of the harbor and citadel, which many found to be an incredible and enjoyable highlight. The pool area is described as well-maintained, clean and generally equipped with comfortable lounge beds and fabulous towels, enhancing the relaxation experience.
However, the pool's size has been a point of contention. Many reviews indicate that it is smaller than expected for the hotel's capacity, leading to overcrowding and limited availability of sun loungers. Issues with cleanliness and maintenance have also been noted with some guests remarking on the pool being dirty or unsupervised at times. Despite these drawbacks, the presence of a pool bar and the overall terrace ambiance receive praise for contributing to a pleasant stay.
In summary, while the Radisson Blu's pool offers beautiful views and a pleasant atmosphere, its small size and occasional overcrowding might detract from the experience. Nonetheless, when accessible and well-maintained, it is regarded as a valuable amenity that adds to the hotel's appeal.
The Radisson Blu Hotel Marseille Vieux Port offers a mixed experience when it comes to parking. While there is no on-site parking, various nearby options exist. A public parking garage is conveniently located about 50 meters from the hotel, providing easy access and a safe place for vehicles. Visitors can find parking spaces near the hotel, including an underground parking option.
However, guests should be prepared for additional costs as parking fees are often high with some mentioning a daily rate of around 30 euros. The hotel's promise of reduced rates at the Indigo Vieux Port parking did not always meet guest expectations. Valet parking is available, though again, at an extra cost. For those looking to find free parking, the options are extremely limited and some guests reported difficulties finding a space, sometimes needing to search for an hour or resort to street parking.
Despite these challenges, there is ample and spacious public parking that is generally safe and secure. Nonetheless, the lack of a direct loading zone and convenient unloading space in front of the hotel can be a drawback for guests with heavy luggage. The parking situation is something to bear in mind when planning a stay at this otherwise well-located hotel.
The Radisson Blu Hotel Marseille Vieux Port presents several appealing aspects for families traveling with children. The hotel offers interconnected rooms and family suites, providing ample space for families to stay comfortably. Guests have noted that the hotel is very child-friendly, having a great family-friendly atmosphere and being ideal for family stays. Additional features such as separate sleeping areas and snacks available in the lobby are also enjoyed by kids.
The hotel's location is particularly praised for its proximity to restaurants and the ability to explore the area's historical details, making it convenient and enriching for families. Reviewers also appreciate the spacious and comfortable rooms, which come with stunning views, enhancing the overall family experience.
However, the pool area received some criticisms; described as a small square basin that's often crowded with children, it seems to be unaccommodative for families looking for a more spacious swimming experience. The common areas also need some improvement and there were mixed feelings about the suitability of the facilities for a family stay. Despite these minor drawbacks, most reviews highlight a great family experience and an overall family-friendly environment.
The Radisson Blu Hotel Marseille Vieux Port is strategically situated in a prime, central location that makes it ideal for guests who wish to experience the vibrant nightlife of Marseille. The hotel rests in the lively old port neighborhood, renowned for its plethora of bars, restaurants and cafes, all within walking distance. This abundance of dining and drinking options means that guests can easily explore old town and port nightlife, enjoying great food, music and live bands in the process.
The hotel's surroundings are particularly noted for being safe for an evening stroll, which is perfect for those who want to explore the nearby pubs and night spots. The area is described as nice and lively, offering a fun and engaging atmosphere, especially for couples looking to go out in the evening.
However, it is important to note that while the proximity to nightlife venues is a significant plus for night owls, it can result in some noise at night. Guests have mentioned experiencing noise from nearby cafes and nightclubs, which can go on until the early hours. Therefore, while the location offers an excellent nightlife experience, it might be a consideration for those sensitive to noise.
Overall, the Radisson Blu Hotel Marseille Vieux Port offers a great spot for those looking to engage in Marseille's dynamic nighttime offerings while enjoying the safety and centrality of the old port area.
The Radisson Blu Hotel Marseille Vieux Port has drawn mixed feedback from its guests, particularly concerning its four-star rating. Many reviewers feel that the hotel falls short of the expected standards for a four-star establishment. Comments frequently mention that the hotel does not meet the necessary criteria with several guests noting that it feels more like a three-star hotel rather than a four-star. Issues highlighted include outdated decoration, maintenance shortcomings and an overall lack of the luxury and meticulous attention to detail one might expect from a four-star hotel.
Despite these concerns, there are positive aspects noted by guests. Many have praised the hotel's excellent room facilities, friendly staff, large and clean rooms, as well as the quality of the breakfast. The room service and updated amenities also received favorable mentions, reflecting a certain level of comfort and convenience during the stay.
The hotel's location and value were appreciated by some guests, although the overall sentiment suggests that the property is priced too high for the level of service and quality provided. The décor, furniture and general upkeep of the premises need attention with many agreeing that the hotel requires significant updates and enhancements to truly align with its four-star rating.
In summary, while the Radisson Blu Hotel Marseille Vieux Port offers some commendable features such as spacious rooms, a good breakfast and friendly staff, it appears to fall short of meeting the full expectations of a four-star experience, needing improvements in various areas like maintenance, cleanliness and guest service quality.
Radisson Blu Hotel Marseille Vieux Port stands out for its convenient location and well-suited facilities for business travelers. The hotel's superior business rooms and tech-equipped spaces are designed to meet the needs of those traveling for work. Many guests have appreciated the spacious, clean rooms and the excellent WiFi, essential for business activities. The hotel is described as having a good business standard with special mention of its business-friendly services and comfortable amenities.
The staff receive high praise for being friendly and helpful, continuously offering suggestions for improvement and catering to guests' requests. Business travelers also enjoy the superb view of the old port, a pleasant aspect that adds to the overall experience. The location itself is highlighted as excellent, offering a great base for both work and leisure within a vibrant tourist hub.
While some reviews note minor issues such as non-functional fridges in business rooms and occasional lapses in service, the hotel's positives, such as a very decent breakfast and well-equipped business facilities, seem to outweigh the negatives. Overall, the Radisson Blu Hotel Marseille Vieux Port provides a good balance of work-friendly services and comfortable accommodations, making it a solid choice for business trips.
The Radisson Blu Hotel Marseille Vieux Port offers accessible accommodations and amenities suited for guests with disabilities. With its convenient and central location near the port, the hotel is easily reachable by bus and metro, providing guests with straightforward navigation options. The hotel's entrance and reception area are designed to be accessible for everyone, making the lobby simple yet functional for all guests.
The hotel ensures level access to both the pool and gym, which facilitates a pleasant experience for guests with mobility concerns. Furthermore, the rooms, including the spacious family suites, are tailored to be accessible with bathrooms and bathtubs specifically designed for ease of use.
For those traveling by car, underground parking is available, although the distance between parking and the hotel could be improved. Complementing this, the secure and easily accessible reception enhances the feeling of convenience and safety.
The hotel also features an accessible entrance and staff assistance that ensures comfort and convenience for guests with disabilities. However, some areas such as the terrace balcony might lack the same level of accessibility. Overall, the reviews suggest that the Radisson Blu Hotel Marseille Vieux Port succeeds in providing a generally accessible stay with its well-designed facilities and prime location adding to the convenience.
The Radisson Blu Hotel Marseille Vieux Port features a rooftop pool that offers a stunning view and a pleasant atmosphere. The outdoor pool is generally described as beautiful, well-heated and well-maintained. Guests commend its cleanliness and find it a great spot for relaxation, especially with the addition of a poolside bar and a deck area with ample seating.
However, it should be noted that the pool is on the smaller side and can often become crowded with limited sun loungers available. Despite its size, many find the pool to have a lovely ambiance and enjoy the superb setting surrounded by beds and chairs that make it a protected area for relaxation. Overall, the pool on the roof terrace is a lovely feature that enhances the guest experience at this hotel, offering a superb and well-kept space for leisure.
The Radisson Blu Hotel Marseille Vieux Port is ideally situated for honeymooners, offering an excellent location in the Vieux Port with a great view. The hotel's attention to decoration and cleanliness stands out, providing a clean, lovely atmosphere complemented by comfortable beds. The friendly breakfast staff adds to the positive experience. The hotel comes highly recommended for those looking to experience a top spot for their honeymoon with the location and amenities catering perfectly to newlyweds. The lush surroundings also contribute to making it a perfect honeymoon destination, complete with a dedicated honeymoon suite.
The Radisson Blu Hotel Marseille Vieux Port exudes an unmistakable aura of luxury, highlighted by its fantastic views and high-quality establishment. Guests consistently praise the luxurious rooms and bathrooms, alongside the top-tier amenities that enhance the overall experience. The hotel's prime location offers both convenience and stunning views, adding to the ambiance of a deluxe frame for leisure.
Despite a few mixed reviews mentioning some rooms not feeling as new or styled enough to match the price, the hotel faithfully upholds its four-star rating, ensuring a stay marked by Radisson's renowned quality. The atmosphere remains beautifully inviting, offering a luxurious and awe-inspiring retreat that many find worth the visit. Overall, the Radisson Blu Hotel Marseille Vieux Port stands out as a high-standard, luxurious choice for travelers.
Tucked away in the scenic Vieux Port area, the Radisson Blu Hotel Marseille offers an undeniably romantic getaway. The prime location provides spectacular and romantic views of the historic harbor, making it an ideal spot for couples seeking a serene and picturesque setting. Guests have frequently praised the beautiful rooms, particularly those featuring terraces that overlook the port, ideal for enjoying a quiet and intimate evening.
The terrace restaurant is a highlight, providing a perfect backdrop for a memorable date night with magnificent views of the waterfront. The rooms are described as spacious with comfortable beds and good bedding, contributing to a serene and romantic atmosphere. The calm surroundings further enhance the sense of tranquility, making it a fantastic choice for couples looking to relax and unwind.
For those seeking a bit of luxury, the pool area offers a refreshing escape with its own great views. Overall, the Radisson Blu Hotel Marseille Vieux Port is celebrated for its beautiful and romantic setting, perfect for a romantic evening or a couple's getaway.
Location Show Map
Location
The stunning views of the harbor, especially from rooms and the pool area, are frequently highlighted, offering an idyllic backdrop for a stay. The location is ideal for exploring Marseille's historic and cultural sites, including the nearby Citadel and various museums. Moreover, the convenience for business appointments and leisure activities makes it a top choice for both tourists and business travelers.
The perfect positioning of the hotel is complemented by spacious, comfortable rooms and helpful, friendly staff, contributing to a pleasant and memorable experience. Despite some mentions of room conditions not meeting expectations, the overwhelming sentiment is that the location and amenities significantly enhance the overall stay, making the Radisson Blu Hotel Marseille Vieux Port a standout choice for visitors.
Breakfast
However, some guests felt that the breakfast was overpriced for the quality offered and there were occasional lapses in service, such as cold scrambled eggs and hygiene issues with tables not being cleaned between sessions. The breakfast is described as expensive with several guests suggesting it should be included in the stay given the room rates.
Overall, the feedback skewed significantly positive with exceptional breakfast experiences being cited as a highlight of the hotel stay, alongside comfortable bedding and a prime location.
Dinner
However, there are areas that need improvement. Several guests highlight that the restaurant menu is somewhat limited and that the quality of the meals does not always justify the high prices. Issues with long waiting times and occasionally unfriendly staff are also mentioned. Additionally, the restaurant's operating hours seem sporadic with some guests finding it closed at unexpected times. Room service quality appears inconsistent and some guests suggest seeking dining options elsewhere due to these concerns.
Overall, while the restaurant offers some memorable dishes and a good breakfast experience, it may not consistently meet the expectations of all guests, particularly in terms of service and value for money.
Rooms
Despite the overall positive feedback, some visitors highlighted that certain rooms and furniture appear outdated with elements such as carpets, wallpaper and decor reflecting styles from earlier decades. Issues such as peeling wallpaper, musty smells and noise from other rooms were pointed out. The cleanliness in some rooms did not meet the expectations of cleanliness and occasional maintenance issues were raised, including defective bathrooms and inadequate housekeeping.
While the hotel is praised for its spaciousness and comfort, renovations scheduled for 2024 might address the common concern of certain rooms needing a refresh. Guests should also be aware of the potential for noise and to verify room details, particularly when seeking specific views or modern furnishings.
The location, views and overall comfort make the Radisson Blu Hotel a solid choice, albeit with the understanding of its mixed reviews regarding some room conditions and the anticipated facelift in the near future.
Beds
Guests repeatedly express satisfaction with the mattresses, often using terms such as very comfortable and extremely comfortable to describe them. Additionally, the rooms are noted to be well soundproofed, enhancing the restful environment. Bedding quality is often pointed out as excellent, contributing significantly to the overall comfort of the stay.
There are mentions of a few negatives, such as pillows being too hard and the occasional issue with mattress firmness, but these are less common. Some reviews highlighted problems with additional beds like sofa beds, which were found to be in poor condition or uncomfortable. Despite these isolated concerns, the dominant sentiment remains positive about the main beds and the overall bedding experience at the hotel.
Cleanliness
The hotel appears to be recently renovated, contributing to the modern and tidy appearance. Rooms are noted to be both clean and spacious, echoing a high degree of comfort. Despite some isolated incidents of room maintenance issues, most visitors find their accommodations to be very clean and comfortable.
However, the hotel does have a few areas needing improvement. Some reports mention musty smells, particularly in the carpets and bathrooms and occasional cleanliness oversights such as dust and stains on furniture and lighting elements. The common areas, including corridors and the pool, sometimes fall short of the anticipated cleanliness standards. Also, specific guest feedback highlights issues like dirty windows, uncleaned balconies and irregular maintenance of bathroom fixtures.
In summary, Radisson Blu Hotel Marseille Vieux Port performs well in terms of room cleanliness and overall hotel upkeep, but attention to certain details and regular maintenance could elevate the guest experience to consistently meet the expectations of a four-star establishment.
Staff
The reception staff, in particular, often receive special mention for their kind and helpful demeanor. Specific employees, such as Gaelle and Richard, are remembered for their outstanding service with Gaelle noted for her efforts to ensure a comfortable stay and Richard praised for his efficiency and friendly advice.
However, some guests did report instances of unprofessional or unfriendly behavior, particularly in the reception area and mentioned issues with responsiveness and helpfulness. Despite these occasional negative experiences, the overall impression of the staff remains largely positive.
The restaurant and bar teams also receive frequent praise for their courteous and attentive service, enhancing the dining experience at the hotel. Whether interacting with receptionists, concierges or restaurant staff, visitors generally find the hotel's personnel to be a strong asset, contributing to a pleasant and welcoming atmosphere.
Wi-Fi
Gym
The rooftop pool and gym together are considered a huge plus with the pool often highlighted alongside the fitness center for providing a pleasant overall experience. Despite its strengths, there have been some disruptions with the gym occasionally being under construction and some guests not being informed about closures in advance. Additionally, a few reviews mention the lack of air conditioning and the gym closing at 22:00, which some feel is early.
Overall, even with the noted areas for improvement, the fitness facilities at Radisson Blu Hotel Marseille Vieux Port continue to be a popular and appreciated feature among guests.
Pool
However, the pool's size has been a point of contention. Many reviews indicate that it is smaller than expected for the hotel's capacity, leading to overcrowding and limited availability of sun loungers. Issues with cleanliness and maintenance have also been noted with some guests remarking on the pool being dirty or unsupervised at times. Despite these drawbacks, the presence of a pool bar and the overall terrace ambiance receive praise for contributing to a pleasant stay.
In summary, while the Radisson Blu's pool offers beautiful views and a pleasant atmosphere, its small size and occasional overcrowding might detract from the experience. Nonetheless, when accessible and well-maintained, it is regarded as a valuable amenity that adds to the hotel's appeal.
Parking
However, guests should be prepared for additional costs as parking fees are often high with some mentioning a daily rate of around 30 euros. The hotel's promise of reduced rates at the Indigo Vieux Port parking did not always meet guest expectations. Valet parking is available, though again, at an extra cost. For those looking to find free parking, the options are extremely limited and some guests reported difficulties finding a space, sometimes needing to search for an hour or resort to street parking.
Despite these challenges, there is ample and spacious public parking that is generally safe and secure. Nonetheless, the lack of a direct loading zone and convenient unloading space in front of the hotel can be a drawback for guests with heavy luggage. The parking situation is something to bear in mind when planning a stay at this otherwise well-located hotel.
Family
The hotel's location is particularly praised for its proximity to restaurants and the ability to explore the area's historical details, making it convenient and enriching for families. Reviewers also appreciate the spacious and comfortable rooms, which come with stunning views, enhancing the overall family experience.
However, the pool area received some criticisms; described as a small square basin that's often crowded with children, it seems to be unaccommodative for families looking for a more spacious swimming experience. The common areas also need some improvement and there were mixed feelings about the suitability of the facilities for a family stay. Despite these minor drawbacks, most reviews highlight a great family experience and an overall family-friendly environment.
Nightlife
The hotel's surroundings are particularly noted for being safe for an evening stroll, which is perfect for those who want to explore the nearby pubs and night spots. The area is described as nice and lively, offering a fun and engaging atmosphere, especially for couples looking to go out in the evening.
However, it is important to note that while the proximity to nightlife venues is a significant plus for night owls, it can result in some noise at night. Guests have mentioned experiencing noise from nearby cafes and nightclubs, which can go on until the early hours. Therefore, while the location offers an excellent nightlife experience, it might be a consideration for those sensitive to noise.
Overall, the Radisson Blu Hotel Marseille Vieux Port offers a great spot for those looking to engage in Marseille's dynamic nighttime offerings while enjoying the safety and centrality of the old port area.
4 Star
Despite these concerns, there are positive aspects noted by guests. Many have praised the hotel's excellent room facilities, friendly staff, large and clean rooms, as well as the quality of the breakfast. The room service and updated amenities also received favorable mentions, reflecting a certain level of comfort and convenience during the stay.
The hotel's location and value were appreciated by some guests, although the overall sentiment suggests that the property is priced too high for the level of service and quality provided. The décor, furniture and general upkeep of the premises need attention with many agreeing that the hotel requires significant updates and enhancements to truly align with its four-star rating.
In summary, while the Radisson Blu Hotel Marseille Vieux Port offers some commendable features such as spacious rooms, a good breakfast and friendly staff, it appears to fall short of meeting the full expectations of a four-star experience, needing improvements in various areas like maintenance, cleanliness and guest service quality.
Business
The staff receive high praise for being friendly and helpful, continuously offering suggestions for improvement and catering to guests' requests. Business travelers also enjoy the superb view of the old port, a pleasant aspect that adds to the overall experience. The location itself is highlighted as excellent, offering a great base for both work and leisure within a vibrant tourist hub.
While some reviews note minor issues such as non-functional fridges in business rooms and occasional lapses in service, the hotel's positives, such as a very decent breakfast and well-equipped business facilities, seem to outweigh the negatives. Overall, the Radisson Blu Hotel Marseille Vieux Port provides a good balance of work-friendly services and comfortable accommodations, making it a solid choice for business trips.
Accessible
The hotel ensures level access to both the pool and gym, which facilitates a pleasant experience for guests with mobility concerns. Furthermore, the rooms, including the spacious family suites, are tailored to be accessible with bathrooms and bathtubs specifically designed for ease of use.
For those traveling by car, underground parking is available, although the distance between parking and the hotel could be improved. Complementing this, the secure and easily accessible reception enhances the feeling of convenience and safety.
The hotel also features an accessible entrance and staff assistance that ensures comfort and convenience for guests with disabilities. However, some areas such as the terrace balcony might lack the same level of accessibility. Overall, the reviews suggest that the Radisson Blu Hotel Marseille Vieux Port succeeds in providing a generally accessible stay with its well-designed facilities and prime location adding to the convenience.
Outdoor Pool
However, it should be noted that the pool is on the smaller side and can often become crowded with limited sun loungers available. Despite its size, many find the pool to have a lovely ambiance and enjoy the superb setting surrounded by beds and chairs that make it a protected area for relaxation. Overall, the pool on the roof terrace is a lovely feature that enhances the guest experience at this hotel, offering a superb and well-kept space for leisure.
Honeymoon
Luxury
Despite a few mixed reviews mentioning some rooms not feeling as new or styled enough to match the price, the hotel faithfully upholds its four-star rating, ensuring a stay marked by Radisson's renowned quality. The atmosphere remains beautifully inviting, offering a luxurious and awe-inspiring retreat that many find worth the visit. Overall, the Radisson Blu Hotel Marseille Vieux Port stands out as a high-standard, luxurious choice for travelers.
Romantic
The terrace restaurant is a highlight, providing a perfect backdrop for a memorable date night with magnificent views of the waterfront. The rooms are described as spacious with comfortable beds and good bedding, contributing to a serene and romantic atmosphere. The calm surroundings further enhance the sense of tranquility, making it a fantastic choice for couples looking to relax and unwind.
For those seeking a bit of luxury, the pool area offers a refreshing escape with its own great views. Overall, the Radisson Blu Hotel Marseille Vieux Port is celebrated for its beautiful and romantic setting, perfect for a romantic evening or a couple's getaway.
Yes, Radisson Blu Hotel Marseille Vieux Port has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Radisson Blu Hotel Marseille Vieux Port.
No, Radisson Blu Hotel Marseille Vieux Port doesn't allow dogs.
No, parking facilities aren't available at Radisson Blu Hotel Marseille Vieux Port.
No, Radisson Blu Hotel Marseille Vieux Port doesn't have a gym.
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