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Summary of reviewsMonteverde is highly regarded for its serene and lush forest location, which perfectly balances proximity to Mazamitla's village center with the tranquility of nature. Guests consistently praise the beautiful, quiet surroundings and the scenic splendor of the environment. Strategically placed cabins within the forest provide privacy, picturesque views and a cozy atmosphere while being just a short drive from essential amenities. The hotel's accessibility, including wheelchair-friendly features, further enhances the appeal of this enchanting setting.
The breakfast at Monteverde receives positive feedback for its delicious and warm food, which is reasonably priced. While the menu could benefit from more variety and healthier coffee options, the overall breakfast experience is favorable. Dinner offerings are delicious and reasonably priced, though some guests note that the variety could be improved, particularly in offering healthier coffee options. Despite some concerns about service quality and late restaurant opening times, many find Monteverde's dining experience satisfying.
Monteverde's cabins blend rustic charm with modern comfort, offering spacious, super clean and eco-friendly accommodations. Guests appreciate the excellent private views, fireplaces and kitchenettes. Though there are occasional issues such as regulating water temperature, blocked chimneys and musty smells, the overall comfort, cleanliness and natural beauty make the cabins a favorable choice for a serene retreat.
The hotel's exceptional cleanliness is frequently praised with well-maintained and immaculate facilities creating a pleasant and enjoyable atmosphere. Although there are occasional concerns about odors in bathrooms and the condition of certain showers, the general feedback suggests that cleanliness significantly contributes to a comfortable and relaxing stay.
Guests commend the friendly and helpful staff, noting their attentiveness and willingness to assist with needs and tourist information. While there are mixed reviews regarding reception staff, the overall quality of service from the team is a common highlight.
However, Monteverde's Wi-Fi connectivity is an area needing improvement with guests frequently mentioning unstable and weak signals. This can be a drawback for those needing a reliable internet connection, though the off-the-grid ambiance might appeal to those looking to unplug.
Monteverde is also an excellent destination for families, offering a safe environment for children to play and engaging activities like the extreme exatlon course. The serene setting and excellent accommodations make it a top choice for family-friendly vacations, providing memorable experiences in a striking natural environment.
While the beds receive mixed feedback with some guests finding them uncomfortable, the overall charm of the cabins, combined with the picturesque views and reliable Wi-Fi, creates a comfortable stay for many visitors.
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