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Four Points by Sheraton Medellín

Medellin , Carrera 43c # 6 Sur -100 (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNestled in the vibrant heart of El Poblado, Four Points by Sheraton Medellín offers guests a prime location for exploring the city's top attractions. The hotel has direct access to the Oviedo Shopping Mall and is close to the Santa Fe Shopping Center, providing ample shopping and dining options. Guests appreciate the safe, walkable and clean surroundings, making it an ideal base for both leisure and business activities.

The breakfast at Four Points by Sheraton Medellín is a standout feature with guests frequently praising the excellent quality and variety of the buffet. The freshness and deliciousness of the dishes, including made-to-order eggs, receive high marks, although some note repetition on longer stays. Dinner experiences vary more with some guests enjoying the tasty, generous portions at Cook's restaurant, while others cite issues with service and food quality.

Guest rooms are consistently praised for their comfort, cleanliness and spaciousness. The beds and pillows ensure a restful night's sleep and modern amenities contribute to a welcoming atmosphere. Although some furniture appears outdated, the overall impression is positive, highlighting the rooms as bright and inviting retreats.

Cleanliness is a strong suit for the hotel with both guest rooms and common areas, including the pool, receiving high marks for being spotless and well-maintained. The staff also play a crucial role in enhancing the guest experience, often described as very friendly, attentive and professional. Specific staff members, such as Mr. Victor and Mr. Osvaldo, are singled out for exceptional service.

The hotel offers free wifi, though experiences with its quality vary. Some guests find the internet reliable and fast, while others encounter connectivity issues. The spa and pool are well-regarded for their relaxing environments, despite the pool's small size. The gym, however, receives criticism for its limited equipment and maintenance issues.

Parking at the hotel is secure and convenient, particularly with direct access to the adjacent shopping center. Families find the hotel to be very accommodating, offering a pleasant atmosphere for both adults and children. Lastly, the comfortable beds consistently contribute to a restful stay.

In summary, Four Points by Sheraton Medellín offers a comfortable and convenient stay with strong positive reviews for its location, breakfast, cleanliness and staff. While there are areas for improvement, such as the gym and wifi, the hotel provides good value for money and is well-suited for both leisure and business travelers.
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Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

Double Room with Two Double Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior King Room Offering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine and a wardrobe. The unit offers 1 bed.

About Four Points by Sheraton Medellín

License: 1143

Guest Reviews

9.1

Excellent

Location

Nestled in the vibrant heart of El Poblado, Four Points by Sheraton Medellín is lauded for its prime location, making it ideal for visitors eager to explore the city's best offerings. The hotel boasts direct access to the Oviedo Shopping Mall, offering a seamless shopping experience right at its doorstep. Guests frequently highlight the convenience of being close to not just one, but two major commercial malls, including the nearby Santa Fe Shopping Center. The location is described as very safe, walkable and centrally situated, making it easy to access various attractions, supermarket, business meeting areas and restaurants.

The hotel’s vicinity to such amenities ensures that guests are never far from anything they might need, enhancing their overall stay experience. Additionally, the area is praised for its cleanliness, security and peaceful ambiance, providing a comfortable and welcoming environment for travelers. Whether one is in the mood for some retail therapy, dining or business activities, Four Points by Sheraton Medellín's location serves as a strategic and convenient base.

Breakfast

The breakfast experience at Four Points by Sheraton Medellín is generally well-regarded among guests. Reviews frequently highlight the excellent quality and deliciousness of the food with phrases such as amazing, outstanding and very good being common. The buffet style is appreciated for its variety and abundance, offering a wide range of options that cater to different tastes. Guests often mention the freshness and quality of the dishes, particularly enjoying the made-to-order eggs and the overall extensive selection.

The breakfast area itself is noted for being organized and clean, though there are occasional comments about it being noisy and the staff being overly attentive when it comes to tips. While the breakfast often receives high praise, some guests have observed that it can become repetitive over more extended stays with little variation in the offerings from day to day. Despite these minor critiques, the breakfast service at Four Points by Sheraton Medellín remains one of its most celebrated features with many guests considering it a highlight of their stay and even the best breakfast in Medellin.

Dinner

Guests visiting Four Points by Sheraton Medellín have shared mixed reviews about their dinner experiences at the hotel's restaurant. On the positive side, many have praised the great food, describing it as delicious, super tasty and served in large portions. One standout comment noted that the best feature of the hotel is its restaurant, Cook's.

However, not all feedback has been glowing. Several guests mentioned that the restaurant service is unorganized with complaints about the long wait times for both appetizers and main courses. Some found the food quality poor with instances of cold and overly greasy meals. Additionally, slow room service and a cumbersome payment process were noted as areas needing improvement.

In conclusion, while some diners loved everything about their meals and found the food at Four Points by Sheraton Medellín to be one of its highlights, others have had less satisfying experiences due to service and quality inconsistencies.

Rooms

Four Points by Sheraton Medellín boasts a collection of guest rooms that consistently win high marks for their comfort, cleanliness and spaciousness. Guests frequently highlight the superb comfort of the beds and pillows, ensuring a restful night's sleep. The rooms are described as spacious, impeccably clean and well-maintained with many enjoying stunning views of the city and mountains. Modern amenities and thoughtful room service contribute to a warm and welcoming environment. Despite occasional mentions of outdated furniture, overall impressions are positive, noting that the rooms are bright, comfortable and inviting. From large suites to cozy, quiet corners, each space is designed to offer a pleasant retreat, making it a preferred choice for travelers seeking both relaxation and convenience in Medellín.

Beds

At Four Points by Sheraton Medellín, guests frequently praise the exceptional comfort of the beds. Many reviews highlight the beds as very comfortable, cozy and conducive to a good night's sleep. Reviewers consistently mention the comfort of both the beds and pillows, describing them as super comfortable, clean and in excellent condition. The large and cozy beds contribute greatly to a restful stay. However, a few reviews noted issues such as beds being too hard, having disparities or deformities or not being large enough for couples. Overall, the steady emphasis on comfort and cleanliness in the feedback underscores the quality of the bedding provided by this hotel.

Cleanliness

'Four Points by Sheraton Medellín' stands out for its exceptional cleanliness, as frequently highlighted in guest reviews. Visitors consistently describe the rooms as cozy, very clean and often spotless. Housekeeping services receive high praise for maintaining impeccably tidy and comfortable spaces, contributing to an overall sense of hygiene and orderliness throughout the hotel.

Common areas and facilities are also noted for their cleanliness with the pool regularly mentioned as being in perfect condition. Reviews commend the clean bathrooms, sheets and towels, as well as the adherence to anti-COVID regulations, ensuring peace of mind for the guests.

Though there were some minor issues such as delays in room service and occasional lapses in cleanliness in common areas, the overall impression remains positive. Guests frequently remark on the cleanliness of the bedrooms, the efficiency of daily cleaning services and the attention to detail in maintaining a clean environment.

In summary, the cleanliness and housekeeping at 'Four Points by Sheraton Medellín' are highly regarded, adding to the hotel's appeal as a comfortable and safe choice for travelers.

Staff

Guests of Four Points by Sheraton Medellín often highlight the exceptional service and friendliness of the hotel staff in their reviews. Many have described the staff as very friendly, attentive and accommodating, consistently noted for their warm and helpful demeanor. Specific mentions include the extraordinary attentiveness and personalized service provided with staff members like Mr. Victor and Mr. Osvaldo receiving special praise for their kind and attentive behavior.

Reception and front desk staff, while mostly praised for their friendliness and helpfulness, had a few mentions of being less organized or unfriendly. Nevertheless, these instances seem rare compared to the overall positive feedback. Guests appreciated the overall professionalism and cordiality of the staff, emphasizing their consistent effort to make every stay as pleasant as possible.

The restaurant staff also received commendations for their exceptional service, particularly during breakfast, despite occasional slow service. The bellboys and doormen were noted for their friendliness, adding to the welcoming atmosphere from the moment guests arrived.

Overall, the staff at Four Points by Sheraton Medellín is frequently recognized for their top-quality service, attention to detail and genuine care in ensuring a comfortable and enjoyable stay for all guests.

Wi-Fi

During a stay at the Four Points by Sheraton Medellín, guests can expect a mixed experience when it comes to the hotel's internet service. Many guests have noted that the quality of the wifi can vary significantly. Some have enjoyed excellent, stable and super-fast internet across the property with no drops and consistent connections in the rooms. On the flip side, several visitors have reported issues with the internet being unstable, lagging and occasionally cutting out. There are also mentions of weak signals in certain areas of the hotel. Overall, while some guests found the wifi to be very reliable and efficient, others experienced significant connectivity problems, indicating that the internet service might be hit or miss depending on the situation.

Spa

The spa at Four Points by Sheraton Medellín receives positive feedback for its excellent services and professional staff. Guests highlight the quality of the massages and appreciate the clean and well-maintained spa area. The facility includes a sauna, gym and pool, enhancing the overall experience. Despite a few concerns about the reservation system and isolated maintenance issues, visitors generally find the spa to be a very good and relaxing part of their stay.

Gym

The gym facilities at the Four Points by Sheraton Medellín have garnered predominantly negative feedback from guests. Many found the gym to be very small and basic with a setup that includes minimal equipment such as one bike, one treadmill (with one reportedly broken) and a limited selection of dumbbells. Guests noted the lack of varied weights and the poor maintenance of existing machines. The location of the gym also received criticism and several reviews suggested that the overall appearance and offerings of the gym could be significantly improved.

Pool

Visitors to Four Points by Sheraton Medellín consistently highlight the pool in their reviews. Overall, the pool is described as a clean and relaxing feature of the hotel, often benefitting from heating which adds to the experience. However, many guests feel the pool area is notably small, especially given the expectations set by its images online. This limited space and available seating pose challenges for those looking to fully enjoy the facility. Despite its compact size, the pool is well-maintained and serves as a pleasant spot for unwinding. Some suggest that the pool could benefit from better signage and a more effective reservation system to enhance the experience. While it might not offer ample space for extensive swimming, the pool still provides a cozy and well-kept environment for relaxation.

Parking

The Four Points by Sheraton Medellín offers convenient and secure parking facilities for guests with several reviews highlighting the availability of good and free parking. The direct access to the nearby Oviedo shopping center is seen as particularly advantageous. While most guests found the parking situation favorable, secure and included with their stay, there was an isolated incident where an item left in the parking lot was reported stolen. Despite this, the overall feedback points to a positive parking experience for hotel guests.

Family

Four Points by Sheraton Medellín receives high praise for its family-friendly atmosphere and suitability for family vacations. Many guests highlight the hotel as perfect for family stays, emphasizing it as an ideal lodging for those traveling with children. The hotel is described as offering a pleasant experience for families, ensuring trips that are both enjoyable and relaxing.

The connection to the Oviedo shopping center is noted as a convenient feature for guests, though the center itself lacks amusement parks and specific entertainment for children. Despite this, the overall ambiance and amenities of the hotel make it a great choice for families looking for a comfortable stay in Medellín.

Some reviews mention a minor drawback regarding the speed of staff in clearing tables after families dine, but this does not overshadow the positive aspects. Guests frequently remark on the positive family atmosphere and express that both adults and children had a good time during their stay.

4 Star

At Four Points by Sheraton Medellín, guests find an excellent balance of quality and affordability, offering great value for money. While some reviews suggest that the hotel does not meet four-star standards and mention issues with amenities and service, others highlight the high quality and top-notch facilities available. The hotel is praised for its unbeatable price-service ratio, making it an attractive option for budget-minded travelers seeking four-star experiences. Cleanliness and comfort are consistently noted, alongside very good service, ensuring a pleasant stay overall.

Business

Located in Medellín, Four Points by Sheraton is an excellent choice for business travelers. Its proximity to business meeting areas makes it particularly suitable for those visiting the city for work. The hotel offers a seamless experience with quick check-in and check-out processes, including well-organized transitions from the parking area.

Guests appreciated the business center and found the hotel's facilities to be well-suited for working and relaxing. The service is excellent with a wide variety of food options enhancing the stay. Comfortable accommodations and reasonable pricing add to its appeal.

Overall, its strategic location and business-centric amenities make Four Points by Sheraton a highly recommended hotel for business travelers visiting Medellín.

Yes, Four Points by Sheraton Medellín has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Four Points by Sheraton Medellín.

Yes, Four Points by Sheraton Medellín welcomes dogs.

Yes, parking facilities are available at Four Points by Sheraton Medellín.

Yes, Four Points by Sheraton Medellín has a gym.

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