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Summary of reviewsThe Catalina Hotel & Beach Club, located in the heart of South Beach on Collins Avenue, wins praise for its prime location. Just a block from Miami Beach, it offers easy access to the Miami Convention Center, Lincoln Road, Ocean Drive and numerous dining and shopping options. This central spot allows guests to enjoy the lively nightlife and vibrant atmosphere of the city while also being close to the beach for some relaxation.
Rooms at the hotel are generally comfortable with spacious options like suites that offer beautiful beach views and cozy beds. However, the hotel needs to address some cleanliness and maintenance issues with guests reporting problems such as dirty floors, outdated decor and occasional poor housekeeping.
Although the hotel does not offer a complimentary breakfast, Maxine's Bistro nearby is a popular choice among guests for its satisfying morning meals. Dining at the hotel receives mixed reviews, but places like Taco Taco stand out for their tasty dishes and engaging service. The presence of attached bars and happy hour specials is appreciated for providing a relaxing setting.
The staff at Catalina Hotel & Beach Club have garnered mixed reviews. Some guests highlight the friendly and accommodating service from individuals like Katty, Mia and Mariela, while others mention encounters with unprofessional and unresponsive staff members.
Free WiFi is available, though it often struggles to perform well in rooms, frustrating guests who need consistent internet access. The hotel's multiple pools, including a popular rooftop pool, are generally praised despite some needing better upkeep. A few guests suggest extending pool hours to enhance their experience.
Families find the hotel environment quiet and family-friendly with nearby activities and attractions suitable for children. The surrounding nightlife scene is highly regarded, positioning the hotel as an ideal choice for those looking to dive into Miami's energetic vibe, though this can be a downside for guests seeking serenity due to the high noise levels.
Overall, Catalina Hotel & Beach Club delivers a satisfactory three-star experience, particularly appealing to those seeking value and proximity to Miami Beach and the city's bustling activities. Improvements in cleanliness, room amenities and WiFi would significantly boost guest satisfaction. Show more
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Categories
Historic Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King BedroomLocated in the main building, this guestroom features hardwood floors.
Please indicate bedding preference in Remarks section during the booking process. Bedding type is not guaranteed.
A maximum of 2 guests can stay in this room.
Junior Suite KingAlso known as the Living Large room, this guestroom is bigger than the Double Room and features a flat-screen TV, iPod docking station, and a desk.
A maximum of 2 guests can stay in this room.
Double BedroomAlso known as the Double Double, this room features a chaise lounge and small table with 2 chairs.
Please note this room may be located in either the Catalina or Maxine building.
Please note that the price is based on 4 guests. Maximum occupancy is 4 guests. (See Hotel Policies)
Accessible King BedroomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a safe deposit box, parquet floors and a flat-screen TV with satellite channels. The unit offers 1 bed.
Queen BedroomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
King Bedroom City ViewThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
King Bedroom Pool ViewThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
King Bedroom Rooftop TerraceThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Double Bedroom City ViewThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Double Bedroom Pool ViewThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Junior Suite Double QueenThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
Junior Suite King City ViewThe spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a sofa, parquet floors and a flat-screen TV with satellite channels. The unit has 1 bed.
Junior Suite King Juliette BalconyThe spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a sofa, parquet floors and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
6.2
Rated
Location
The Catalina Hotel & Beach Club boasts an enviable location that consistently impresses its guests. Nestled right in the heart of South Beach, the hotel is just a block away from the pristine Miami Beach, ensuring that the sun and sea are always within easy reach. The property sits on Collins Avenue, placing guests in close proximity to key attractions, renowned restaurants, lively bars and vibrant nightlife. Shoppers and food enthusiasts will rejoice at the hotel's closeness to Lincoln Road and Ocean Drive, both renowned for their diverse dining and retail options. The hotel is also conveniently situated for those attending the Miami Convention Center.
Noted for its walkability, the location allows guests to easily access all that South Beach has to offer, from the ArtBasel fair to various local businesses. Despite some guests finding the surroundings a bit noisy at night, others appreciate the hotel's central position amidst all the excitement. Overall, the location is considered perfect for both leisure and business travelers, offering a balance of beachside relaxation and the bustling city vibe.
Breakfast
Guests at the Catalina Hotel & Beach Club commonly commented on the lack of included breakfast options, expressing a desire for complimentary breakfast or snacks to be integrated with the room price. However, visitors did note that Maxine’s Bistro, which is conveniently accessible and unaffiliated with the hotel, serves excellent breakfast food that many found very satisfying. Some mentioned the inconvenience of breakfast not being served until 8am and occasional issues with staff rudeness. While the hotel itself does not provide a breakfast service, nearby dining spots offer alternatives for guests seeking a morning meal.
Dinner
The dining experience at Catalina Hotel & Beach Club receives mixed feedback with notable highlights on positive aspects. The on-site restaurants offer delightful food with guests frequently mentioning the quality of meals at Maxine’s Bistro and Taco Taco. Taco Taco, in particular, stands out for its tasty dishes and engaging servers who bring humor and interaction to the dining experience. Convenient attached bars and happy hour specials are appreciated for providing a relaxing ambiance. However, some guests find the hotel restaurant overpriced and note that one meal was not up to standards. Overall, while some minor issues exist, many guests enjoy the food and drinks offered by the hotel and appreciate the proximity to other great restaurants just outside the door.
Rooms
Catalina Hotel & Beach Club presents a mixed picture when it comes to room quality. The rooms are generally noted for being comfortable and spacious, especially the suites, which guests found to be well-decorated and modern. Some rooms boast proximity to the beach and offer beautiful views, making them a draw for those seeking a picturesque stay. The beds were consistently described as comfortable, contributing to a restful experience.
However, several areas leave much to be desired. The rooms tend to be smaller than expected with some reviews highlighting tight quarters and outdated interiors. Cleanliness was a recurring issue with many guests reporting dirty floors, sand in the shower and signs of neglect such as broken bed frames and stained towels. Housekeeping services were inconsistent, often failing to clean rooms daily or thoroughly, leading to frustrations among guests.
Noise was another significant concern, particularly for rooms near the restaurant or bar areas. The entrance through a noisy restaurant and issues with street noise affected the overall tranquility. Additionally, some rooms lacked basic amenities like microwaves, mini-fridges and even sufficient towels, which detracted from the convenience factor.
Overall, while the hotel's location and spacious room options can offer a comfortable stay, its inconsistent cleanliness and maintenance issues require attention to meet guests’ expectations fully.
Beds
The beds at Catalina Hotel & Beach Club receive mixed feedback from guests. On the positive side, numerous reviewers praised the beds for being comfortable, noting phrases like very comfortable bed, beds were comfy and comfortable bedding. Guests also deemed the pillows to be very comfortable and highlighted the spaciousness of some beds, referring to nice big bed and very comfortable king bed.
However, the experience varied significantly among guests. Complaints included beds being dirty with some finding hair and stains on sheets and comforters. Instances of ants and bedbugs further tainted the experience for a few unlucky visitors. The physical attributes of the beds also received criticism, such as being low to the ground, causing discomfort and leading to neck pain. Mattress comfort was another issue with some guests waking up to flea bites or describing the mattresses as uncomfortable.
Overall, while many found the beds at Catalina to be comfortable and conducive to restful sleep, significant issues with cleanliness, pests and certain physical aspects of the beds detracted from the overall guest experience.
Cleanliness
Catalina Hotel & Beach Club, while boasting friendly staff and spacious rooms, has received significant criticism regarding cleanliness. Reviews consistently highlight issues like dirty floors, dusty surfaces and evidence of hairs and insects in rooms and bathrooms. Many guests note unpleasant odors, including musty and mildew smells and some report mold and black spots on bedding. The general condition of the facilities is described as outdated and poorly maintained with unsanitary conditions like roach and flea infestations frequently mentioned. Cleaning services are inadequate with rooms often cleaned only every three days and not thoroughly. Guest feedback emphasizes the need for a comprehensive overhaul of the hotel's hygiene standards and maintenance practices to ensure a more pleasant stay. Despite these negative aspects, some guests have found the overall room condition acceptable and appreciated the friendly demeanor of the staff.
Staff
Guest experiences with the staff at Catalina Hotel & Beach Club are strikingly varied, leading to mixed reviews. On a positive note, several guests praised the staff for their friendliness, helpfulness and professionalism. Specific mentions of courteous and attentive behavior came from both receptionists and cleaning staff. The new management team's visible presence around the premises also added a positive layer of guest support and assistance. Many guests appreciated the excellent attention and accommodating nature of the staff with names like Katty, Mia and Mariela being highlighted for their exceptional service.
However, this praise is counterbalanced by numerous complaints about rudeness, unprofessional behavior and a lack of responsiveness, particularly from the front desk. Issues such as a lack of concern for guest experience, disorganization and poor customer service were frequently mentioned. Specific incidents included unhelpful front desk staff, the absence of luggage storage and negative encounters with certain employees. This inconsistency in staff behavior has led to a fragmented guest experience with some feeling well-treated and others quite the opposite.
The hotel's service appears to have highs and lows with standout individuals providing exceptional service while others fall short of expectations. Thus, while some guests had a pleasant interaction with a friendly and helpful team, others encountered notable difficulties and unprofessionalism.
Wi-Fi
Catalina Hotel & Beach Club offers free WiFi to its guests, but the internet experience leaves much to be desired. While the connection works well in the reception area, it doesn't extend successfully to the rooms, making it difficult to stream movies or even browse the web. Many guests have expressed frustration with the WiFi dropping out frequently and the overall low signal strength, often describing the service as slow and almost unusable. Improvement in the quality and consistency of the internet connection could significantly enhance the stay at this otherwise well-regarded hotel.
Pool
The Catalina Hotel & Beach Club boasts multiple pools, offering a variety of options for guests to relax and enjoy. Many visitors appreciated the rooftop pool as a delightful feature, despite it being located in the adjacent hotel. The garden pool garners compliments for its aesthetic appeal and the presence of two pools is often seen as a thoughtful touch to enhance the hotel's amenities.
Despite the positive feedback on the pool areas, several reviews highlight the need for improved cleanliness and maintenance. The rooftop pool, in particular, has been described as needing more care with some guests finding it dirty. Additionally, the poolside service and availability of pool chairs could see improvement, as guests have noted these aspects could be better managed.
Overall, while the pool areas are generally enjoyed and considered cozy and beautiful, a more consistent and thorough upkeep would significantly enhance the guest experience. Extending pool hours might also be a welcome improvement for those looking to unwind late into the evening.
Beach
Situated just a short walk from Miami's famed South Beach, the Catalina Hotel & Beach Club offers an enviable location for beach enthusiasts. The hotel is centrally located, ensuring easy access to both the convention center and the beach, which is merely a five-minute stroll away. Various reviews highlight the convenience of being only a block or two away from the pristine shoreline, noted for its clear water. Guests appreciate the abundance of nearby food and shopping options, enhancing the hotel's appeal as a prime coastal retreat. Although there's no dedicated beach service, the hotel provides beach towels, making the transition from hotel room to beachfront seamless. The views from some rooms overlook the ocean, adding to the allure of this ideally positioned accommodation. Overall, the proximity to the beach and the availability of relaxing pool spaces make it an attractive choice for visitors seeking a balance of convenience and leisure.
Family
Catalina Hotel & Beach Club offers a quiet and serene environment suitable for families with a family-friendly atmosphere throughout. Kids are particularly fond of the hotel's vicinity and there are various activities for children provided. Entertainment options for families are available both within and around the hotel and the proximity to family attractions adds to its appeal. The pool and garden are charming spots that enhance the overall experience for families staying at the hotel.
Nightlife
The vicinity of the Catalina Hotel & Beach Club is renowned for its vibrant and active nightlife scene. Guests frequently highlight how well the hotel is situated for those seeking exciting nightlife activities with an array of bars, restaurants and clubs conveniently nearby. The hotel is described as being in the heart of Miami life, making it an ideal spot for party-goers looking to immerse themselves in the city's energetic atmosphere.
The bar scene is particularly active with some bars even open 24/7 and the prevalence of late-night DJs contributes to the dynamic environment. The close proximity to these venues means that music can often be heard well into the early morning hours, creating an environment that is always buzzing with activity. This makes the location less suitable for those traveling with young children or for guests seeking a quieter stay, as the noise levels from the nightlife can be quite high.
Overall, the Catalina Hotel & Beach Club is perfect for those looking to experience Miami's lively nightlife, offering direct access to some of the city's best entertainment options right outside the door.
3 Star
Catalina Hotel & Beach Club offers a reliable three-star experience, providing guests with basic amenities suitable for the price range. Located conveniently, it is easily accessible and attracts guests who appreciate good value. The rooms are reasonably sized, adorned with new bathrooms and a cute design. While the overall setting aligns with a three-star rating, some aspects of the facilities, such as the pool and chaises, have been noted as below expectations in terms of cleanliness and usability. Nonetheless, the hotel remains a passable choice for budget-conscious travelers seeking a straightforward stay close to the beach.
Outdoor Pool
The Catalina Hotel & Beach Club boasts two pools, offering guests options for relaxation and leisure. The private rooftop pool is particularly noted for its spectacular sunset views, adding a special touch to the experience. While the pools are generally described as nice and even great by some guests, there are a few mentions of cleanliness issues, particularly with the rooftop pool. Despite being labeled as too small by some, the overall sentiment towards the pool facilities remains positive with many enjoying their time by the water.
Yes, Catalina Hotel & Beach Club has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Catalina Hotel & Beach Club.
Yes, Catalina Hotel & Beach Club welcomes dogs.
No, parking facilities aren't available at Catalina Hotel & Beach Club.
No, Catalina Hotel & Beach Club doesn't have a gym.