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Summary of reviewsThe JW Marriott Marquis Miami is a luxury hotel that offers exceptional facilities and services. Guests will be impressed by the stunning interior and comfortable rooms. Although some may find it overpriced, the experience is truly worth it. Despite minor complaints about the hotel system, it is definitely a five-star establishment. The hotel is situated in a beautiful location and provides an Erinomainen kokemus (excellent experience). While there may be other hotels in Miami at a similar price point, this hotel is simply exceptional and highly recommended. Show more
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Hotel with Tennis Courts
This hotel has an on-site, NBA-approved basketball court that transforms into an indoor tennis court every March. Locker rooms are also available while guests will need to contact the front desk for pricing and availability.
Skyscraper Hotel
Height: 502 ft (153 m), 41 floors.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Hotel with Heated Pool
Room Types
King or Double Room with City ViewThis room features a city view with a flat-screen TV and a small seating area.
Deluxe King RoomThis spacious room features a flat-screen TV, desk, and small seating area.
King or Double Room with Bay ViewThis room features a bay view with a flat-screen TV and a small seating area.
Superior King or Double Room with City ViewThis superior room includes city views and offers concierge lounge access for free:
- continental breakfast
- snacks
- afternoon tea
Superior King Room with Bay ViewThis superior room includes a bay view and offers concierge lounge access for free:
- continental breakfast
- snacks
- afternoon tea
Superior King or Double Room with Bay ViewThis superior room includes a bay view and offers concierge lounge access for free:
- continental breakfast
- snacks
- afternoon tea
Junior SuiteThis junior suite includes a seating area with a sofa and flat-screen TV. Additional amenities include a minibar and a private bathroom with a bathrobe and hairdryer.
Executive King SuiteOffering views of the city, this executive suite includes a seating area with a sofa and flat-screen TV. Additional amenities include a minibar and a private bathroom with a bathrobe and hairdryer.
Bay View Suite, 1 Bedroom Executive Suite, 1 King, Bay viewThe double room provides air conditioning. The unit offers 1 bed.
Large Room - Concierge Lounge Access/Hearing Accessible
One-Bedroom Corner King Suite - Hearing Accessible
One-Bedroom Executive King Suite with City View - Hearing Accessible
Large King or Double Room - Hearing Accessible
Larger Guest Room with One King Bed - Hearing AccessibleThe unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
If you're looking to be in the heart of Miami, the JW Marriott Marquis is the place to be! The hotel boasts amazing views from the rooms and is centrally located to all the best spots in town. You can easily walk to downtown Miami, South Beach and the Brickell area where you'll find fantastic restaurants, shops and attractions. The hotel is luxurious and surrounded by great stores - perfect for a shopping spree during your Miami vacation. Guests have also noted the convenience of the hotel's proximity to concerts and nightlife. The hotel's location is excellent for business travelers, as it's only a short walk to Brickell City Center and other important locations. While some areas of Miami can be sketchy, the JW Marriott Marquis is located in a great area with easy access to everything you need. Overall, the location of this hotel is a major plus and makes it worth considering for your next trip to Miami.
Breakfast
The breakfast experience at the JW Marriott Marquis Miami was a mixed bag according to guest reviews. While some praised the excellent breakfast with delicious options and a great restaurant, others found the limited options and expensive prices underwhelming. Unfortunately, some guests were not even able to enjoy their included breakfast due to issues with their booking. The breakfast kitchen also appeared to struggle during peak hours, leading to longer wait times. Furthermore, some reviewers felt that a nicer hotel should offer free tea and coffee in the rooms or lobby. Overall, while some guests found the breakfast "bene ma non benissimo" (good but not great), others were pleasantly satisfied with the decent food.
Dinner
Guests seem to have mixed feelings about the dining options at JW Marriott Marquis Miami. On one hand, the food and staff at the restaurant were highly praised with special recognition given to the knowledgeable sommelier. The lunch at the restaurant was described as "great" by one reviewer. On the other hand, some guests felt that the prices of the restaurant did not match the taste of the food being served. There was also only one choice of restaurants for breakfast, lunch and dinner, which may not be ideal for those looking for variety. Additionally, some reviewers mentioned limited options when it comes to dining at the hotel. Despite these criticisms, there were still some guests who enjoyed their meals at the Mediterranean style restaurant with one reviewer even saying that the food was "excellent". However, it should be noted that some guests had less than stellar experiences with the service at the restaurant. Lastly, it was mentioned that the hotel charges extra for activities at the property, including the bowling alley and pool, even though the pool was closed during their stay. Overall, it seems like JW Marriott Marquis Miami might have some work to do when it comes to satisfying their guests' varied dining needs.
Rooms
The JW Marriott Marquis Miami hotel boasts spacious and comfortable rooms, some with phenomenal bay views. While some guests noted that the rooms could use a little bit of a facelift, others praised the cleanliness and comfort of their accommodations. Room service and cleaning were a hit or miss for some guests, but overall the hotel was described as nice and clean. However, some guests pointed out issues with the furniture, carpets and lack of amenities like a refrigerator or toiletries. Despite some minor drawbacks, guests still enjoyed their stay at this beautiful and well-located hotel.
Cleanliness
The JW Marriott Marquis Miami is a fantastic hotel with great staff and services. Guests have commented on the cleanliness of the hotel with many describing the rooms as very clean, tidy and nice. The hotel maintains a high standard of cleaning throughout guests' stay. However, some guests have noted areas that could be improved in terms of cleanliness such as the corridors which haven't seen a vacuum cleaner in days. There have been some negative comments regarding dirty cups and plates in the restaurant and some issues with slow housekeeping, damaged furniture and toiletries not being fully equipped. Nonetheless, the majority of guests have been impressed with the hotel's cleanliness and have described it as nice and clean with spacious and clean rooms. Overall, the JW Marriott Marquis Miami is a comfortable and clean location to stay in during your travels.
Staff
The JW Marriott Marquis Miami is a hotel known for its top-notch service, especially from staff members like Miguel, who has a knack for arranging excellent transportation and restaurant options. The front desk staff is also incredibly helpful and friendly. While there have been complaints about staff shortages, valet wait times and a few unprofessional and rude workers, the majority of guests rave about the warm and welcoming breakfast attendants, exceptional valet service and great housekeeping. The location of the hotel is also a plus and the few employees who are present do their best to make guests feel comfortable and well-cared for.
Pool
The JW Marriott Marquis Miami boasts a variety of pool options for guests, including a rooftop pool with stunning city views and a heated outdoor pool. While some guests noted that the pool area could use some maintenance, the overall experience was enjoyable. The only slight downside was that the pool did not open early in the morning with one guest trying at 9:30am. Unfortunately, there was also a pool closure due to a private party. But, on a positive note, the hotel offers a basketball court for some outdoor recreation. Overall, the pool facilities were a great addition to the hotel and guests appreciated the location and bar on the ground floor.
Parking
Parking at JW Marriott Marquis Miami has received mixed reviews from guests. The valet parking option is available at a high rate of $55 per night, which some guests found too expensive. Others complained about delayed service and lengthy wait times to retrieve their vehicles with several mentions of wait times of over 45 minutes. Some guests had issues with incorrect charges on their bills or using the automatic SMS system. While some guests found the valet parking employees to be unprofessional and unsatisfactory, others found that the valet service was mostly backed up. A few guests warned of safety hazards caused by valet drivers, while others found the parking to be difficult to find. Overall, the parking situation is an area for improvement at JW Marriott Marquis Miami.
5 Star
The JW Marriott Marquis Miami is a luxurious hotel that offers exceptional facilities and services. As soon as you step into the hotel, you will be impressed with its superb and excellent features. From the stunning interior to the comfortable rooms, everything is exceptional. Some may find the hotel overpriced, but the experience is truly worth it. While some argued that the hotel system is not at all five-star, we beg to differ. Expect nothing but the best from this hotel. It is located in a beautiful location and is definitely a hermoso lugar! We love the Erinomainen kokemus we had in the hotel. Although some may argue that there are better hotels for the offered price in Miami, we still highly recommend this hotel - it is simply exceptional.
Yes, JW Marriott Marquis Miami has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at JW Marriott Marquis Miami.
No, JW Marriott Marquis Miami doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Marquis Miami.