Hotel Milano Scala
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Summary of reviewsHotel Milano Scala enjoys widespread praise for its prime location in Milan’s heart, perfectly situated near major attractions like the Duomo, La Scala and the Brera district. This central positioning, combined with a tranquil neighborhood, makes it ideal for sightseeing and casual strolls. Additionally, the rooftop terrace with stunning city views adds to the hotel's charm, drawing many positive remarks.
A highlight of the stay for many guests is the exceptional breakfast experience. Featuring an abundant and varied selection of high-quality food items, the breakfast is made even more memorable by the live harp music, creating a serene and elegant morning atmosphere. Although some guests suggested improvements in buffet replenishment and variety for dietary restrictions, the overall sentiment towards the breakfast remains overwhelmingly positive.
Dinner and lunch offerings at the hotel also receive high marks. Guests appreciate the delicious and well-prepared menu options, effective service and a good wine selection. The rooftop bar-restaurant's breathtaking views enhance the dining experience, although some find the dinner prices high and wish for more consistent rooftop availability.
Rooms at Hotel Milano Scala are praised for their cleanliness, style and comfort, despite being noted as small by some. Many guests commend the modern finishes of newly renovated rooms, spacious superior rooms and quiet inner courtyard views. However, occasional maintenance issues and noise concerns were noted. Overall, the rooms are seen as charming and comfortable.
The hotel's commitment to cleanliness remains a consistent positive theme across reviews with guests highlighting the spotless condition of rooms and bathrooms. While a few isolated incidents of inadequate cleanliness were mentioned, the high standard maintained by the housekeeping staff is frequently emphasized.
Exceptional staff service stands out as a major positive aspect of the hotel. The staff's friendliness, efficiency and willingness to go the extra mile contribute significantly to the guests' stay. Specific staff members, including the concierge, are often commended for their outstanding service.
Free Wi-Fi is available but experiences are mixed. While some guests find it adequate for basic browsing, others encounter reliability issues making it unsuitable for more demanding tasks.
Families find the hotel welcoming, benefiting from family-sized rooms and a helpful staff that enhances the overall experience. The prime location also offers excellent shopping opportunities and general convenience for family outings.
For nightlife enthusiasts, the central location provides easy access to lively bars and restaurants in the Brera neighborhood, along with the unique touch of live music during breakfast.
Guest experiences with the beds are generally positive with many noting comfortable and clean bedding. However, some found the beds too firm or narrow, affecting their sleep experience.
Hotel Milano Scala is generally perceived as a fine four-star establishment. Its superb breakfast, rooftop bar and overall hospitality are well-regarded, although some guests feel it falls short of the expected four-star standard in certain areas.
Lastly, the hotel is well-suited for business travelers due to its proximity to the business district and efficient service. Despite mixed reviews on Wi-Fi connectivity, the hotel's overall offering remains strong for business purposes.
In summary, Hotel Milano Scala provides an attractive combination of location, service and quality, making it a highly recommended choice for visitors to Milan seeking comfort, convenience and a touch of elegance.
Categories
A highlight of the stay for many guests is the exceptional breakfast experience. Featuring an abundant and varied selection of high-quality food items, the breakfast is made even more memorable by the live harp music, creating a serene and elegant morning atmosphere. Although some guests suggested improvements in buffet replenishment and variety for dietary restrictions, the overall sentiment towards the breakfast remains overwhelmingly positive.
Dinner and lunch offerings at the hotel also receive high marks. Guests appreciate the delicious and well-prepared menu options, effective service and a good wine selection. The rooftop bar-restaurant's breathtaking views enhance the dining experience, although some find the dinner prices high and wish for more consistent rooftop availability.
Rooms at Hotel Milano Scala are praised for their cleanliness, style and comfort, despite being noted as small by some. Many guests commend the modern finishes of newly renovated rooms, spacious superior rooms and quiet inner courtyard views. However, occasional maintenance issues and noise concerns were noted. Overall, the rooms are seen as charming and comfortable.
The hotel's commitment to cleanliness remains a consistent positive theme across reviews with guests highlighting the spotless condition of rooms and bathrooms. While a few isolated incidents of inadequate cleanliness were mentioned, the high standard maintained by the housekeeping staff is frequently emphasized.
Exceptional staff service stands out as a major positive aspect of the hotel. The staff's friendliness, efficiency and willingness to go the extra mile contribute significantly to the guests' stay. Specific staff members, including the concierge, are often commended for their outstanding service.
Free Wi-Fi is available but experiences are mixed. While some guests find it adequate for basic browsing, others encounter reliability issues making it unsuitable for more demanding tasks.
Families find the hotel welcoming, benefiting from family-sized rooms and a helpful staff that enhances the overall experience. The prime location also offers excellent shopping opportunities and general convenience for family outings.
For nightlife enthusiasts, the central location provides easy access to lively bars and restaurants in the Brera neighborhood, along with the unique touch of live music during breakfast.
Guest experiences with the beds are generally positive with many noting comfortable and clean bedding. However, some found the beds too firm or narrow, affecting their sleep experience.
Hotel Milano Scala is generally perceived as a fine four-star establishment. Its superb breakfast, rooftop bar and overall hospitality are well-regarded, although some guests feel it falls short of the expected four-star standard in certain areas.
Lastly, the hotel is well-suited for business travelers due to its proximity to the business district and efficient service. Despite mixed reviews on Wi-Fi connectivity, the hotel's overall offering remains strong for business purposes.
In summary, Hotel Milano Scala provides an attractive combination of location, service and quality, making it a highly recommended choice for visitors to Milan seeking comfort, convenience and a touch of elegance.
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Hotel Milano Scala
License: 015146-ALB-00413, IT015146A1ZNDPJ5T4
Guest Reviews
Location
Breakfast
A unique and standout feature of the breakfast is the live harp music, providing a serene and elegant ambiance that many guests find delightful. This live music is frequently mentioned as adding a special touch, often transforming the morning meal into a memorable event. The presence of live harp or classical music every morning significantly enhances the dining experience, making it feel more luxurious and sophisticated.
The breakfast setting, albeit occasionally described as narrow or not spacious enough, usually receives positive remarks, especially when enjoyed on the pleasant roof terrace. Some guests comment on the efficiency and friendliness of the breakfast staff, although a few note that the buffet should be replenished more swiftly and express a desire for greater variety, particularly for those with dietary restrictions.
Despite a few mentions of limited options or the breakfast being described as adequate rather than exceptional by some, the overarching sentiment is overwhelmingly positive. The harmonious blend of high-quality food and beautiful live music creates a delightful and top-notch breakfast experience that numerous guests highly recommend.
Dinner
The rooftop bar-restaurant, when open, offers a breathtaking view which guests find particularly appealing in the evening. However, there are some points of contention. Dinner has been mentioned as overpriced by some guests and wine prices in the mini bar are considered very high, even double compared to other nearby spots. Additionally, some amenities like the rooftop terrace and bar have been noted as occasionally closed, which was a disappointment for some visitors. For those who prefer to dine late, it is important to note that the hotel does not offer late-night restaurant or room service, although they provide recommendations for nearby alternatives.
Breakfast receives mixed reviews; despite generally favorable comments, there are mentions of a restricted selection and extra charges. Overall, while there are a few critiques, the dining experience at Hotel Milano Scala generally receives high marks for quality and service.
Rooms
The hotel has newly renovated rooms which guests appreciated for their modern finishes. The superior rooms stand out, offering more space and ample closet areas. Quiet, clean rooms facing the inner courtyard were praised for being conducive to a restful stay.
However, the compact size of many rooms drew frequent mentions. Limited circulation space and a few maintenance issues, such as outdated decor, malfunctioning bathroom fixtures and noise from the street or corridors, were pointed out as drawbacks. Additionally, some guests experienced rooms that were darker than expected or had views less impressive than those advertised.
Overall, while the size of rooms at Hotel Milano Scala may not meet everyone's expectations, their charm, cleanliness and comfort, coupled with thoughtful amenities, contribute to a generally satisfactory guest experience.
Beds
Cleanliness
However, a few reviewers identified areas for improvement. Some noted dated elements, such as older hair dryers and signs of wear in furniture and a minority mentioned isolated incidents where the cleanliness did not meet expectations.
In spite of occasional criticisms, the overarching sentiment showcases a commitment to cleanliness, making it an appealing choice for travelers prioritizing hygiene and comfort. The hotel's quiet atmosphere and good location also add to its appeal, although some guests found room sizes not quite proportional to the price. Overall, exemplary cleanliness is a consistent theme in the guest experiences at Hotel Milano Scala.
Staff
The concierge, Antônio and exceptional staff members like Michele and Mattias have been specifically mentioned for their outstanding assistance. Staff members consistently demonstrate a courteous and helpful attitude, creating a pleasant and accommodating environment throughout the hotel. Visitors also appreciated the superb service right from their arrival with reception staff often recognized for their professional and helpful approach.
The hotel's service excellence extends to all areas with positive remarks about the friendliness and helpfulness of staff across different departments. Even during breakfast, where some guests mentioned minor disorganization, the attentiveness of the service was still noted.
Despite a few scattered mentions of unfriendly encounters and insufficient staffing at times, the overall impression of Hotel Milano Scala’s staff remains overwhelmingly positive. Many guests left with lasting impressions of superb service, friendliness and the warmth offered by the hotel’s employees. This strong reputation for attentive and accommodating service makes it a memorable choice for travelers looking to experience top-notch hospitality.
Wi-Fi
Family
Located in a prime touristic area, the hotel provides a perfect spot for shopping, an aspect that families can enjoy together. The breakfast room receives appreciation, enhancing the overall stay with enjoyable meals to start the day. The rooftop terrace offers a relaxing space, although some reviews pointed out the noise as a slight downside. Despite this, the positive aspects such as the hotel's family-friendly policies and its convenient location make Hotel Milano Scala a good option for family vacations in the city.
Nightlife
4 Star
The hotel is often described positively as a fine or very fine four-star establishment with many guests highly recommending it for its overall experience. However, some reviews suggest a gap between expectations and reality for a four-star rating. Criticisms included the hotel not being up to the expected four-star standard with some guests pointing out that they expected a bit more care.
Additionally, there's mention of the breakfast personnel being less competent than desired and the need for more than one lounge area to accommodate guests. Despite these points, the overall feedback tends to lean towards a positive recommendation, emphasizing the unique aspects and value it offers.
Business
Boutique-Style
Luxury
Romantic
No, Hotel Milano Scala doesn't have any pool.
No, a spa isn't available at Hotel Milano Scala.
No, Hotel Milano Scala doesn't allow dogs.
No, parking facilities aren't available at Hotel Milano Scala.
Yes, Hotel Milano Scala has a gym.
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