Hillgrove Hotel, Leisure & Spa

Monaghan 54.24623700, -6.95496800 , Old Armagh Rd, (Show on Map)
8.4
Very Good


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Summary of reviewsHillgrove Hotel, Leisure & Spa enjoys an overall positive reception from guests, particularly for its prime location, exceptional breakfast offerings and highly qualified spa and leisure facilities. Nestled in a serene and quiet area, the hotel overlooks a local church and is conveniently close to Monaghan’s town center, making it an ideal base for exploring northern Ireland.

The breakfast at Hillgrove receives high marks for its wide selection and quality with many guests describing it as excellent and one of the best they've ever had in a hotel. The breakfast buffet caters to various tastes with fresh, warm servings and attentive service. Although some criticisms about occasional grease and limited space arise, the breakfast experience is overwhelmingly positive.

Dining at the hotel also earns commendation with guests praising the delicious, well-presented food in both the restaurant and bar. Despite some mentions of overcooked or underwhelming dishes, the general sentiment towards the hotel’s culinary offerings is favorable.

Guestrooms are often praised for their cleanliness, spaciousness and comfort, featuring large, well-decorated spaces and comfortable beds. While some rooms are noted as outdated or basic, the majority of feedback highlights a high standard of decor and cleanliness. A few minor issues like less desirable views and accessibility concerns are noted, but overall, room quality meets guest expectations.

Cleanliness is a strong point for Hillgrove Hotel with the hotel described as immaculate and well-maintained. The beds and common areas are frequently mentioned as spotless, contributing to a welcoming atmosphere supported by friendly and attentive staff.

The staff at Hillgrove Hotel are repeatedly highlighted for their friendliness, welcoming nature and exceptional service across various departments, from the front desk to the bar and leisure center. Their proactive approach and warm humor leave a lasting impression on guests.

The spa at Hillgrove Hotel is widely praised for its excellent facilities, including an extensive thermal suite and a lovely pool. Despite occasional minor issues like room temperature and booking availability, the spa experience remains a highlight for many guests.

The pool area also receives positive feedback, being described as great and fantastic, particularly for families. Accompanying amenities such as the sauna, steam room and jacuzzi further enhance the experience, though occasional crowding and maintenance issues are noted.

Parking is hassle-free and ample with free spaces available for all visitors, including well-designated disabled parking spots. This convenient parking arrangement adds to the overall positive experience, especially for those requiring easy access due to mobility concerns.

Families find Hillgrove Hotel to be an excellent choice with family-friendly facilities like large family rooms, a kids club and a sensory room. The hotel's accommodating and comfortable environment makes it an attractive option for family vacations.

The comfort of the beds at Hillgrove Hotel is highlighted by many guests, who often describe them as very comfortable and luxurious. Despite isolated reports of issues with bed size and mattress quality, most feedback reflects high satisfaction with the bedding.

While some reviews question the hotel's four-star rating, suggesting it may not meet expectations for a luxury property and might be more suited for families, the overall rating and guest satisfaction remain positive. Consequently, Hillgrove Hotel, Leisure & Spa retains a mostly favorable reputation and continues to be a reliable choice for travelers seeking a friendly, clean and comfortable stay.
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  Heated Pool    Indoor Pool    Children's Pool  


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4-Star Hotel

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Hotel with Heated Pool

Room Types
Double Room Overlooking St Macartan's Cathedral and Monaghan town, this room offers an en suite bathroom and free Wi-Fi. Tea and coffee making facilities are also included.

Twin Room Overlooking St Macartan's Cathedral and Monaghan town, this room offers an en suite bathroom and free Wi-Fi. Tea and coffee making facilities are also included.

Family Room (2 Adults + 2 Children) Overlooking St Macartan's Cathedral and Monaghan town, this room offers an en-suite bathroom, free Wi-Fi, and tea and coffee making facilities. This room features a double bed and 2 single beds.

Suite This uniquely decorated suite offers a four poster bed, an elegant chandelier and a free-standing bath.

Guest Reviews
8.4
Very Good
Location
Hillgrove Hotel, Leisure & Spa is perfectly situated in a prime location that consistently receives praise from guests. Nestled in a quiet area, the hotel overlooks a local church and offers a serene backdrop while being conveniently close to the heart of Monaghan. It's central positioning makes it an ideal base for exploring the northern parts of Ireland. Guests appreciate the ease of access to the town centre with just a short five-minute stroll required to reach shops, restaurants and other attractions. Its location not only adds value but also enhances the overall experience for visitors looking for convenience and tranquility.

Breakfast
A recurring theme in the breakfast reviews at Hillgrove Hotel, Leisure & Spa is the high satisfaction guests express with the morning meal offerings. Many describe the breakfast as excellent, fantastic and delicious, repeatedly praising the wide selection and quality of food served. Freshly prepared dishes and attentive service contribute significantly to the positive experiences with some stating it was the best breakfast they've had in any hotel.

The breakfast menu enjoys constant compliments for being tasty with fresh, warm servings by a dedicated chef. Guests also find the breakfast buffet appealing, citing a vast array of options that cater to different tastes. Words like beautiful, lovely and exceptional punctuate many reviews, reflecting satisfaction with both the food and the friendly, efficient staff.

However, it's worth noting that not every review is glowing. A few guests were disappointed by the greasy or undercooked food and there were comments about the breakfast area being crowded and lacking sufficient space. Despite these occasional drawbacks, the overwhelmingly positive sentiment suggests that breakfast at Hillgrove Hotel is a highlight for most guests.

Dinner
At the Hillgrove Hotel, Leisure & Spa, guests had a largely positive dining experience. Many praised the delicious, first-class food, noting it was well presented and offered a lovely menu. Diners frequently described the food as fabulous, gorgeous and brilliant, whether in the restaurant or bar. The bar specifically received accolades for its top-class cuisine. However, a few reviews mentioned less favorable experiences, citing issues like overcooked chicken and undercooked steaks and noted some dishes as just okay or disappointing. Despite these occasional critiques, the overall sentiment towards the dining at Hillgrove Hotel remains highly favorable with numerous guests appreciating tasty and exquisite meals.

Rooms
The rooms at Hillgrove Hotel, Leisure & Spa are frequently praised for their cleanliness, spaciousness and comfort. Many guests highlight the large, well-decorated rooms and comfortable beds, making for a pleasant stay. The overall decor and cleanliness meet a high standard and some rooms offer pleasant surprises like jacuzzi baths. The hotel also boasts plenty of parking, good food and a serene atmosphere, contributing to a positive experience.

However, a few reviews mention that some rooms appear outdated or basic with comments that they fell short of the expectations for a 4-star hotel. Specific concerns were raised about rooms being small, bare or having less desirable views and accessibility. Despite these occasional drawbacks, the majority of the feedback reflects positively on the room quality, cleanliness and comfort.

Beds
The beds at Hillgrove Hotel, Leisure & Spa have garnered numerous positive remarks from guests, often noting their exceptional comfort. Many guests found the beds to be extremely comfortable and praised their quality, describing them as very comfortable, lovely and even sumptuous. The presence of comfortable pillows further enhanced their sleeping experience. Additionally, some guests enjoyed unique features such as bunk beds and a great four-poster bed, which added a touch of charm to their stay.

Despite the overwhelmingly positive feedback, a few guests experienced discomfort, citing issues with bed size and mattress quality. Instances of small or terribly uncomfortable beds, as well as a mattress with a spring sticking out, were mentioned. Some also noted that the duvet and pillows were flat and could use improvement. However, these comments were relatively rare compared to the majority of satisfied reviews, making the overall consensus on the hotel's bedding quite positive.

Cleanliness
Hillgrove Hotel, Leisure & Spa consistently impresses with its commitment to cleanliness and comfort. Many guests describe the hotel as immaculate with spotless and spacious rooms that contribute to an overall positive experience. Cleanliness is a strong point with clean and comfortable beds and well-maintained facilities frequently mentioned. The friendly and attentive staff also add to the welcoming atmosphere.

While basic and simplistic, the hotel keeps a high standard of cleanliness, from the rooms to the common areas. Guests highlight the clean bathrooms, though there are occasional mentions of minor issues like un-ironed bed sheets or outdated room facilities. Despite these rare drawbacks, the general sentiment regarding cleanliness remains overwhelmingly positive with guests often noting spotless environments and clean, comfortable rooms.

In summary, Hillgrove Hotel, Leisure & Spa excels in providing a clean and inviting space for its guests, supported by a friendly and helpful staff, making it a reliable choice for travelers prioritizing cleanliness and comfort.

Staff
The staff at Hillgrove Hotel, Leisure & Spa consistently receive high praise from guests. Described as incredibly friendly, welcoming and helpful, they go the extra mile to ensure guests feel at home. From the front desk to the bar and leisure center, the staff's exceptional service is noted across various departments. Guests frequently mention the warm welcome received from start to finish and many highlight the friendly and accommodating nature of the team.

The hotel's staff are not only polite and attentive, but also proactive in providing assistance, whether it's setting up meeting rooms or addressing specific needs during breakfast. The level of care and good humor shown by the team leaves a lasting impression with several guests labeling them as top class and superb throughout the hotel. Despite a couple of isolated negative mentions, the overwhelmingly positive reviews reinforce the staff’s reputation for excellent service.

In addition to commendable staff, the hotel’s food and facilities receive considerable appreciation, further enhancing the overall guest experience. The combination of friendly and efficient service, good food and an inviting atmosphere makes Hillgrove Hotel a standout choice for travelers seeking a warm and accommodating stay.

Spa
The spa at Hillgrove Hotel, Leisure & Spa receives widespread praise from guests, particularly for its excellent and extensive facilities. Visitors consistently describe the spa as fantastic, amazing and outstanding, highlighting the extensive thermal suite and lovely pool as key features. The spa treatments, such as facials, are highly enjoyed and the outdoor hot tub in the leisure center is a notable attraction. Despite minor issues such as the relaxation room needing a warmer temperature and occasional difficulty in securing bookings, the spa remains a highlight for many with commendations for the professional and friendly staff. Guests also appreciate the lovely facilities and the added benefit of a connected kids club.

Pool
The Hillgrove Hotel, Leisure & Spa boasts a highly regarded pool area that has been praised as great, superb and fantastic by visitors. The pool facilities often leave a positive impression, especially for families and children who find it entertaining and enjoyable. Accompanying amenities, including a sauna, steam room and jacuzzi, enhance the swimming experience.

However, the pool can get quite crowded and sometimes the number of people, including those attending swimming lessons, can diminish the overall experience. Cleanliness in changing rooms has been flagged as an issue on occasion with some guests encountering maintenance problems, such as faulty outdoor hot tubs and steam rooms.

Despite a few criticisms regarding hygiene and availability, the pool area remains a significant highlight for most guests, contributing to their overall satisfaction with the hotel's leisure offerings.

Parking
Hillgrove Hotel, Leisure & Spa garners considerable praise for its parking facilities. Guests frequently highlight the ample availability of parking spaces with plenty of room for all visitors. The presence of free parking is a notable advantage, easing the burden on travelers. The hotel also accommodates guests with disabilities well, offering enough designated disabled parking spaces to ensure convenience. The large car park on-site makes parking straightforward and hassle-free, enabling an excellent experience even for those who need easy access due to mobility concerns. Overall, the parking situation at Hillgrove Hotel is both practical and user-friendly.

Family
Hillgrove Hotel, Leisure & Spa stands out as a superb choice for families, offering excellent facilities catering specifically to children and families. Guests frequently highlight the family-friendly atmosphere, which is apparent from the moment of arrival and continues throughout the stay. The hotel features large family rooms, some equipped with bunk beds that children find delightful. Young guests especially enjoy the kids club, which receives high praise for its engaging activities. The presence of a sensory room adds an extra layer of thoughtful accommodation for varied needs. Overall, Hillgrove Hotel is highly recommended for its comfort, friendly environment and great value for family vacations.

4 Star
Visitors to Hillgrove Hotel, Leisure & Spa have expressed mixed feelings regarding its four-star rating and associated facilities and services. Some guests felt that the hotel did not live up to the expectations of a four-star property, describing it as not quite the quality advertised. A sentiment echoed by older couples who did not find the experience fulfilling, suggesting that it might be better suited for families. Despite the shared concerns about the star rating, another review indicated that the hotel does justify its four-star status and corresponding charges. Although some found it expensive compared to other accommodations, the overall rating given by a reviewer was a respectable 4 out of 5. Thus, while experiences vary, the Hillgrove Hotel appears to maintain a generally positive but somewhat contested reputation.


Yes, Hillgrove Hotel, Leisure & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.

Yes, a spa is available at Hillgrove Hotel, Leisure & Spa.

No, Hillgrove Hotel, Leisure & Spa doesn't allow dogs.

Yes, parking facilities are available at Hillgrove Hotel, Leisure & Spa.

Yes, Hillgrove Hotel, Leisure & Spa has a gym.

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