Delta Hotels by Marriott Montreal
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Summary of reviewsDelta Hotels by Marriott Montreal enjoys high praise for its prime downtown location, which offers easy access to major shopping areas, entertainment districts and landmarks like Ste Catherine Street and the old port of Montreal. Guests appreciate the proximity to public transportation, secure parking facilities and a bevy of dining options within walking distance. The hotel's own restaurant is commended for its delicious offerings, adding to the overall convenience and enjoyment.
The breakfast service at the hotel generally garners positive remarks with many guests highlighting the variety and quality of food, particularly enjoying the fresh fruits and the excellent buffet. The staff service during breakfast is also often praised. There are, however, some mixed opinions about the variety and cost with some guests feeling it did not meet their expectations.
Rooms at Delta Hotels by Marriott Montreal are noted for their spaciousness and cleanliness with comfortable beds and well-maintained facilities. While some guests found the décor and furniture a bit dated, the overall comfort and efficient room service contribute to a pleasant stay. A few issues, such as dim lighting and occasional noise, have been reported but do not overwhelmingly detract from the general positive feedback.
The cleanliness of the hotel receives commendation, particularly the gym and pool areas. While some guests noted occasional issues such as dust and unclean balconies, the majority find the hotel to be well-kept, adding to the comfort of their stay.
The staff is consistently lauded for their friendly, professional and welcoming demeanor, significantly enhancing the guest experience. Many guests cite the exceptional service provided by the team, noting their helpfulness and efficient response to needs, making the hotel environment congenial and hospitable.
The pool area is much appreciated for its spacious size and additional amenities like the sauna and jacuzzi. Families and children especially enjoy these facilities. However, there are some criticisms regarding the pool's cleanliness, temperature and limited operating hours.
On-site parking is seen as convenient and secure, though some guests find the pricing somewhat high and the interior roads a bit narrow, which can be challenging for larger vehicles.
Families particularly benefit from their stay at the Delta Hotels by Marriott Montreal with amenities like a dedicated playroom and pool that children love. The welcoming and accommodating staff, alongside the hotel's prime location, make for a family-friendly environment.
In conclusion, the Delta Hotels by Marriott Montreal offers a generally positive experience with standout features including its central location, friendly staff, comfortable accommodations and enjoyable amenities. While there are areas for improvement, particularly in breakfast variety and some room features, the overall guest sentiment remains favorable.
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The breakfast service at the hotel generally garners positive remarks with many guests highlighting the variety and quality of food, particularly enjoying the fresh fruits and the excellent buffet. The staff service during breakfast is also often praised. There are, however, some mixed opinions about the variety and cost with some guests feeling it did not meet their expectations.
Rooms at Delta Hotels by Marriott Montreal are noted for their spaciousness and cleanliness with comfortable beds and well-maintained facilities. While some guests found the décor and furniture a bit dated, the overall comfort and efficient room service contribute to a pleasant stay. A few issues, such as dim lighting and occasional noise, have been reported but do not overwhelmingly detract from the general positive feedback.
The cleanliness of the hotel receives commendation, particularly the gym and pool areas. While some guests noted occasional issues such as dust and unclean balconies, the majority find the hotel to be well-kept, adding to the comfort of their stay.
The staff is consistently lauded for their friendly, professional and welcoming demeanor, significantly enhancing the guest experience. Many guests cite the exceptional service provided by the team, noting their helpfulness and efficient response to needs, making the hotel environment congenial and hospitable.
The pool area is much appreciated for its spacious size and additional amenities like the sauna and jacuzzi. Families and children especially enjoy these facilities. However, there are some criticisms regarding the pool's cleanliness, temperature and limited operating hours.
On-site parking is seen as convenient and secure, though some guests find the pricing somewhat high and the interior roads a bit narrow, which can be challenging for larger vehicles.
Families particularly benefit from their stay at the Delta Hotels by Marriott Montreal with amenities like a dedicated playroom and pool that children love. The welcoming and accommodating staff, alongside the hotel's prime location, make for a family-friendly environment.
In conclusion, the Delta Hotels by Marriott Montreal offers a generally positive experience with standout features including its central location, friendly staff, comfortable accommodations and enjoyable amenities. While there are areas for improvement, particularly in breakfast variety and some room features, the overall guest sentiment remains favorable.
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About Delta Hotels by Marriott Montreal
License: 560173
Guest Reviews
Location
Many reviewers highlight the hotel’s proximity to public transportation, making it an ideal base for both leisure and business travelers. The location is also noted for its secure parking facilities, clean and spacious rooms and friendly staff, ensuring a comfortable stay.
Dining options are just steps away with many great restaurants nearby. Additionally, the hotel’s own restaurant is often commended for its delicious offerings. The surrounding atmosphere is frequently described as perfect for those looking to immerse themselves in Montreal’s urban scene.
Overall, visitors find the location of Delta Hotels by Marriott Montreal to be its standout feature, offering ease of access to the city’s attractions and necessities, while also providing a tranquil retreat within the bustling downtown area.
Breakfast
However, the breakfast experience is not universally praised. Some guests felt that the breakfast was unexceptional, not meeting the expectations set by the hotel's reputation. Several reviews pointed out the limited options, particularly noting the lack of cheese and cold cuts and the high prices, which many found exorbitant. Additionally, there were comments about the breakfast restaurant needing an update and a perception that the price/performance ratio was misaligned.
Despite some criticisms about cost and variety, the general sentiment suggests that the breakfast can be a pleasant start to the day, especially appreciated for its taste and service.
Rooms
However, the décor and furniture appear somewhat dated to some visitors and there have been occasional issues such as dim lighting, noise and isolated reports of cleanliness concerns. Despite the comfortable beds, a few guests noted that they were hard or squeaky. Views from the rooms are sometimes less than ideal, directly facing another building and some infrastructure issues like broken fixtures have been mentioned.
Overall, while the rooms might benefit from a refresh, the spaciousness and cleanliness, combined with the comfort and amenities offered, make Delta Hotels by Marriott Montreal a notable choice for travelers looking for a reliable and pleasant stay.
Beds
However, it's not all positive. Some reviews pointed out issues with specific beds, such as being worn out, forming a "hole" from overuse or being lumpy and uncomfortable. Additionally, a few guests mentioned that the beds felt smaller than expected with some describing them more as doubles rather than Queens. There were also concerns over creaky mattresses and stiff pillows which detracted from the overall comfort for these guests.
In summary, while many guests praise the comfort and quality of the beds at this hotel, others have experienced issues with some of the bedding and bed sizes, indicating a mixed experience.
Cleanliness
However, there are some areas that need attention. Several guests observed issues such as dusty rooms, dirty balconies and worn-out carpets that demand deep cleaning or renovation. Specific mentions of unclean elevators and inefficient cleaning staff suggest inconsistencies in housekeeping standards. Additionally, one guest pointed out that coffee and kettle were not clean, indicating the need for more thorough appliance maintenance.
Despite these concerns, many guests reported the hotel, overall, to be clean and the property’s beautiful location adds to its appeal. The positives, such as the clean establishments and well-maintained facilities, seem to outweigh the negatives for most visitors.
Staff
Many visitors commend the attentiveness and helpfulness of the staff with special mentions for their ability to accommodate guests' needs efficiently and cheerfully. The reception and front desk personnel receive particular accolades for their competence and approachability, creating a congenial and courteous environment from the moment of arrival.
Specific employees, such as Marie-Josée, stand out for their exceptional service, further enhancing the overall guest experience. Whether dealing with housekeeping, customer service representatives or hospitality staff, guests frequently find the personnel to be smiling, professional and consistently keen to assist.
In summary, the staff at Delta Hotels by Marriott Montreal significantly contribute to the hotel's reputation for providing excellent service. Their friendly demeanor, combined with their professional efficiency, ensures a pleasant and comfortable stay for all guests.
Pool
However, there are areas for improvement. Some guests have mentioned that the pool area and adjacent facilities, such as the shower and change room, could benefit from more frequent cleaning. There are also complaints about the pool's limited operating hours with some finding it inconvenient that the pool only opens in the late afternoon. Additionally, the pool has been criticized for being occasionally too cold and it seems to be heavily booked with lessons for children throughout the day, which may restrict access for other guests.
Overall, while the pool at Delta Hotels by Marriott Montreal has many strong points, there is some room for enhancement to ensure a more consistently pleasant experience for all guests.
Parking
Family
In terms of accommodations, some guests have enjoyed complimentary upgrades to larger rooms with balconies, providing extra space and a pleasant outdoor retreat. The hotel's location is highly appreciated as well, being described as very good and convenient for exploring Montreal. Overall, Delta Hotels by Marriott Montreal appears to cater well to families, offering both activities for children and a location that places you within reach of the city's attractions.
Yes, Delta Hotels by Marriott Montreal has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Delta Hotels by Marriott Montreal.
Yes, Delta Hotels by Marriott Montreal welcomes dogs.
Yes, parking facilities are available at Delta Hotels by Marriott Montreal.
No, Delta Hotels by Marriott Montreal doesn't have a gym.
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