Hotel Horizon & Convention Center
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Summary of reviewsHotel Horizon & Convention Center is highly praised for its prime location, offering convenient access to the nearby convention center and local shopping malls. Guests appreciate the serene and secure surroundings, clean, comfortable rooms and excellent service provided by friendly and attentive staff. While some mention challenges due to ongoing construction in the area, the hotel's superb location and facilities make it a popular choice for both business and leisure travelers.
The breakfast at the hotel receives favorable reviews for being delicious and abundant with a wide variety of dishes that satisfy most guests. The breakfast buffet is often highlighted for its quality and assortment, despite minor criticisms about repetitiveness and cost. The clean and modern facilities enhance the overall dining experience.
Rooms are consistently commended for their comfort, spaciousness and cleanliness. Guests appreciate the well-lit interiors and comfortable beds. However, some reviews indicate that certain rooms need maintenance and updates, mentioning issues like dated decor, ineffective Wi-Fi and noise disturbances. Despite these points, the hotel is well-rated for its comfort and cleanliness.
Cleanliness stands out as a strong positive with the hotel maintaining high standards in both rooms and common areas. The cleaning staff receives particular praise for their thoroughness and the tranquil atmosphere adds to the relaxing ambiance. While there are occasional mentions of maintenance issues, the overall sentiment remains positive with guests enjoying the clean and comfortable environment.
The staff at Hotel Horizon & Convention Center are frequently highlighted for their warmth, attentiveness and excellent service. Individuals like Alfredo and Diego receive special mentions for their exceptional hospitality. The staff's dedication contributes to a peaceful and welcoming atmosphere, enhancing the overall guest experience.
However, the hotel faces consistent criticism regarding its Wi-Fi service with many guests reporting poor connectivity and slow speeds. Some have experienced complete lack of internet access, which can be particularly frustrating for those needing reliable connectivity for work. This is an area that requires significant improvement.
Valet parking receives mixed reviews with praise for the friendly and helpful staff but also concerns about the small parking area, slow service and reports of theft and damage to vehicles. These issues make parking a less optimal aspect of staying at the hotel.
The beds receive mixed feedback as well with many guests finding them comfortable and well-kept, while others have experienced issues with hard mattresses and bed hygiene. Despite these concerns, the general consensus leans towards a comfortable bedding experience for most guests.
In summary, Hotel Horizon & Convention Center is highly regarded for its excellent location, friendly staff and clean, comfortable accommodations. While there are areas needing improvement, particularly in Wi-Fi service and parking, the hotel remains a recommended choice for visitors to Morelia.
Categories
The breakfast at the hotel receives favorable reviews for being delicious and abundant with a wide variety of dishes that satisfy most guests. The breakfast buffet is often highlighted for its quality and assortment, despite minor criticisms about repetitiveness and cost. The clean and modern facilities enhance the overall dining experience.
Rooms are consistently commended for their comfort, spaciousness and cleanliness. Guests appreciate the well-lit interiors and comfortable beds. However, some reviews indicate that certain rooms need maintenance and updates, mentioning issues like dated decor, ineffective Wi-Fi and noise disturbances. Despite these points, the hotel is well-rated for its comfort and cleanliness.
Cleanliness stands out as a strong positive with the hotel maintaining high standards in both rooms and common areas. The cleaning staff receives particular praise for their thoroughness and the tranquil atmosphere adds to the relaxing ambiance. While there are occasional mentions of maintenance issues, the overall sentiment remains positive with guests enjoying the clean and comfortable environment.
The staff at Hotel Horizon & Convention Center are frequently highlighted for their warmth, attentiveness and excellent service. Individuals like Alfredo and Diego receive special mentions for their exceptional hospitality. The staff's dedication contributes to a peaceful and welcoming atmosphere, enhancing the overall guest experience.
However, the hotel faces consistent criticism regarding its Wi-Fi service with many guests reporting poor connectivity and slow speeds. Some have experienced complete lack of internet access, which can be particularly frustrating for those needing reliable connectivity for work. This is an area that requires significant improvement.
Valet parking receives mixed reviews with praise for the friendly and helpful staff but also concerns about the small parking area, slow service and reports of theft and damage to vehicles. These issues make parking a less optimal aspect of staying at the hotel.
The beds receive mixed feedback as well with many guests finding them comfortable and well-kept, while others have experienced issues with hard mattresses and bed hygiene. Despite these concerns, the general consensus leans towards a comfortable bedding experience for most guests.
In summary, Hotel Horizon & Convention Center is highly regarded for its excellent location, friendly staff and clean, comfortable accommodations. While there are areas needing improvement, particularly in Wi-Fi service and parking, the hotel remains a recommended choice for visitors to Morelia.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Horizon & Convention Center is frequently praised for its prime location, making it an ideal choice for those attending events at the nearby convention center or looking to explore local shopping malls. Guests appreciate the excellent positioning, finding it very convenient and well-suited for both business and leisure activities.
The surroundings of the hotel offer both tranquility and security, enhancing the overall experience for travelers. It’s noted for its clean, comfortable rooms and guests consistently mention the excellent service provided by the friendly and attentive staff.
While the general sentiment about the location is overwhelmingly positive, some guests have pointed out that ongoing construction projects in the area can make accessing the hotel somewhat challenging at times. Despite this, the superb location, coupled with great facilities and the inviting ambiance, ensures a satisfying stay for most visitors.
For those driving in, the valet parking is mentioned as a particularly friendly service, though there was an isolated incident regarding the hotel's parking facilities. However with such a good position near key city spots and additional amenities like included breakfast, Hotel Horizon & Convention Center remains a recommended choice for anyone visiting Morelia.
Hotel Horizon & Convention Center has garnered favorable reviews regarding its breakfast offerings. Many guests enthusiastically praise the breakfast, describing it as very good, tasty and delicious. The breakfast buffet, in particular, received numerous commendations for being excellent, complete and abundant. Guests appreciate the variety of dishes, from fresh cut fruits and main dishes like bacon omelettes with chilaquiles and beans, to freshly brewed coffee and orange juice. The included breakfast comes highly recommended with some noting that it's enough to sustain them for an entire day.
However, not all feedback is entirely positive. A few guests mention that the breakfast could be more varied and found it somewhat repetitive. Some also consider the breakfast to be on the expensive side. Despite these minor criticisms, the overall sentiment remains positive with guests appreciating the flavorful and well-served breakfast options. The hotel's clean and modern facilities further enhance the breakfast experience, making it a notable highlight of the stay.
Hotel Horizon & Convention Center provides a mix of positive and critical feedback regarding its rooms. Guests consistently commend the rooms for their comfort and spaciousness, noting that they are well-lit and provide good value for the price. Many reviews highlight the cleanliness of the rooms and the overall comfort with clean and comfortable beds and friendly staff receiving particular praise. The facilities are described as being in good condition and beautiful with excellent location adding to the appeal.
However, there are areas for improvement. Some rooms appear dated and require maintenance with mentions of scratched wood and old amenities like blankets and towels. Guests have reported issues such as small room size, uncomfortable beds, privacy concerns and ineffective WiFi in certain areas. Specific complaints include shower heads with poor water flow, leaking showers and noise disturbances from adjacent rooms. While some rooms have been remodeled and are appreciated for their updated look, consistency across all rooms seems to be lacking.
Overall, the hotel scores well for comfort, cleanliness and location but would benefit from addressing maintenance issues and upgrading older rooms to enhance guest satisfaction.
Hotel Horizon & Convention Center has received mixed reviews regarding its beds. Numerous guests have found the beds to be notably comfortable with mentions of them being 10 out of 10 and a California king size bed praised for its comfort. Cleanliness and the comfort of pillows were also positively highlighted by many visitors. However, some guests have experienced issues with the mattresses being very hard, impacting their stay negatively. A few reviews pointed out serious concerns about bed hygiene, stating that beds were dirty with hairs and poorly washed sheets and blankets. Despite these concerns, the general consensus tilts towards a comfortable and accommodating bedding experience for most guests.
Hotel Horizon & Convention Center consistently receives high praise for its cleanliness and well-maintained facilities. Guests highlight that the rooms are not only clean but also comfortable, contributing to a relaxing stay. The cleaning staff is frequently mentioned for their exceptional work, ensuring that both the rooms and common areas meet high standards of cleanliness and order.
The hotel's facilities are described as clean and well-distributed, complying with cleaning protocols, which reassures guests of a hygienic environment. The beds are noted for their comfort and ideal size, making for a restful night's sleep. Additionally, guests appreciate the tranquil atmosphere and lack of street noise, adding to the overall sense of relaxation and comfort.
While the vast majority of reviews emphasize the cleanliness and comfort, a few guests did point out the need for some general maintenance in certain areas, particularly regarding scratched wood in the older parts of the hotel. Despite this, the overall sentiment remains positive with many appreciating the combination of good service, clean facilities and convenient location.
The attention from the staff, the excellent breakfast and amenities such as a gym contribute to a well-rounded and pleasant stay. The hotel also offers valet parking, which is an added convenience appreciated by guests. Overall, Hotel Horizon & Convention Center is highly regarded for its cleanliness and comfort, making it a dependable choice for travelers seeking a well-maintained and restful environment.
Hotel Horizon & Convention Center sets a high standard with its staff's remarkable warmth and attentiveness. Guests frequently note the kindness and friendliness extended by everyone from the receptionists to the valet parking team. Notable mentions go to individuals like Alfredo, who went above and beyond, ensuring guests felt welcomed and at ease. Diego's warm and helpful demeanor also stood out, particularly comforting new arrivals.
The consistent praise for the attentive and friendly service spans all areas of the hotel. Be it the morning staff swiftly handling invoices or waiters delivering excellent service during meals, the commitment to hospitality is evident. The overall atmosphere of the hotel is noted for its peace and quiet, complemented by a dedicated team prioritizing guest comfort and cleanliness.
In essence, the staff at Hotel Horizon & Convention Center leave a lasting impression with their genuine kindness and high-quality service, making stays memorable for all the right reasons.
Hotel Horizon & Convention Center offers a range of amenities, but guests have reported consistent issues with the Wi-Fi service. Many have found the signal strength to be poor and the bandwidth insufficient, making it difficult to maintain a stable connection. Some even experienced complete lack of internet access, which was particularly frustrating for those needing reliable connectivity for work as account managers. Moreover, there have been reports of the Wi-Fi disconnecting frequently and providing very slow speeds when it did work. The hotel's parking lot has also been the subject of concerns with several guests reporting theft of personal items, leading to dissatisfaction with the security measures in place. Overall, while the hotel provides many conveniences, the internet connectivity and security require significant improvement based on guest feedback.
Hotel Horizon & Convention Center offers valet parking, which has received mixed reviews from guests. On the positive side, the parking staff are noted for their friendliness and helpfulness. The valet service allows flexibility, sometimes accommodating guests' schedules by leaving keys for easier departures and the price-quality ratio is perceived as very good.
However, several guests have noted that the parking area itself is very small and sometimes insufficient. This leads to cars being taken to another parking lot, which can be inconvenient. Some guests have experienced delays with the valet service with vehicles being returned slowly at times. There have also been concerning reports of theft and damage to vehicles, including one instance where tools, cellphone chargers and a Victorinox knife were stolen and another where a Nintendo Switch was taken.
Despite the friendly and active staff, the combination of limited space, slow service and security issues might make parking a less-than-optimal aspect of staying at Hotel Horizon & Convention Center.
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Location
The surroundings of the hotel offer both tranquility and security, enhancing the overall experience for travelers. It’s noted for its clean, comfortable rooms and guests consistently mention the excellent service provided by the friendly and attentive staff.
While the general sentiment about the location is overwhelmingly positive, some guests have pointed out that ongoing construction projects in the area can make accessing the hotel somewhat challenging at times. Despite this, the superb location, coupled with great facilities and the inviting ambiance, ensures a satisfying stay for most visitors.
For those driving in, the valet parking is mentioned as a particularly friendly service, though there was an isolated incident regarding the hotel's parking facilities. However with such a good position near key city spots and additional amenities like included breakfast, Hotel Horizon & Convention Center remains a recommended choice for anyone visiting Morelia.
Breakfast
However, not all feedback is entirely positive. A few guests mention that the breakfast could be more varied and found it somewhat repetitive. Some also consider the breakfast to be on the expensive side. Despite these minor criticisms, the overall sentiment remains positive with guests appreciating the flavorful and well-served breakfast options. The hotel's clean and modern facilities further enhance the breakfast experience, making it a notable highlight of the stay.
Rooms
However, there are areas for improvement. Some rooms appear dated and require maintenance with mentions of scratched wood and old amenities like blankets and towels. Guests have reported issues such as small room size, uncomfortable beds, privacy concerns and ineffective WiFi in certain areas. Specific complaints include shower heads with poor water flow, leaking showers and noise disturbances from adjacent rooms. While some rooms have been remodeled and are appreciated for their updated look, consistency across all rooms seems to be lacking.
Overall, the hotel scores well for comfort, cleanliness and location but would benefit from addressing maintenance issues and upgrading older rooms to enhance guest satisfaction.
Beds
Cleanliness
The hotel's facilities are described as clean and well-distributed, complying with cleaning protocols, which reassures guests of a hygienic environment. The beds are noted for their comfort and ideal size, making for a restful night's sleep. Additionally, guests appreciate the tranquil atmosphere and lack of street noise, adding to the overall sense of relaxation and comfort.
While the vast majority of reviews emphasize the cleanliness and comfort, a few guests did point out the need for some general maintenance in certain areas, particularly regarding scratched wood in the older parts of the hotel. Despite this, the overall sentiment remains positive with many appreciating the combination of good service, clean facilities and convenient location.
The attention from the staff, the excellent breakfast and amenities such as a gym contribute to a well-rounded and pleasant stay. The hotel also offers valet parking, which is an added convenience appreciated by guests. Overall, Hotel Horizon & Convention Center is highly regarded for its cleanliness and comfort, making it a dependable choice for travelers seeking a well-maintained and restful environment.
Staff
The consistent praise for the attentive and friendly service spans all areas of the hotel. Be it the morning staff swiftly handling invoices or waiters delivering excellent service during meals, the commitment to hospitality is evident. The overall atmosphere of the hotel is noted for its peace and quiet, complemented by a dedicated team prioritizing guest comfort and cleanliness.
In essence, the staff at Hotel Horizon & Convention Center leave a lasting impression with their genuine kindness and high-quality service, making stays memorable for all the right reasons.
Wi-Fi
Parking
However, several guests have noted that the parking area itself is very small and sometimes insufficient. This leads to cars being taken to another parking lot, which can be inconvenient. Some guests have experienced delays with the valet service with vehicles being returned slowly at times. There have also been concerning reports of theft and damage to vehicles, including one instance where tools, cellphone chargers and a Victorinox knife were stolen and another where a Nintendo Switch was taken.
Despite the friendly and active staff, the combination of limited space, slow service and security issues might make parking a less-than-optimal aspect of staying at Hotel Horizon & Convention Center.
No, Hotel Horizon & Convention Center doesn't have any pool.
No, a spa isn't available at Hotel Horizon & Convention Center.
No, Hotel Horizon & Convention Center doesn't allow dogs.
Yes, parking facilities are available at Hotel Horizon & Convention Center.
Yes, Hotel Horizon & Convention Center has a gym.
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