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Summary of reviewsSBH Maxorata Resort stands out with its exceptional location, offering breathtaking ocean views and easy access to expansive sandy beaches, the center of Morro Jable and various local amenities. This makes it an optimal base for exploring the southern part of the island while enjoying a peaceful environment.
Guests are generally satisfied with the diverse breakfast and dinner options, highlighting the variety and quality of food, freshly prepared meals and the array of dining choices, including Asian and tapas restaurants within the resort. Although there are minor critiques about repetitiveness and quality, the overall dining experience is well-received.
Accommodations at the resort receive high praise for their spaciousness, cleanliness and modern decor. Guests enjoy the comfort and coziness of the rooms, many featuring stunning sea views and private terraces which enhance the overall stay. Family rooms are particularly appreciated for their ample space and practicality.
The resort maintains excellent cleanliness standards with rooms and common areas consistently well-maintained, contributing to a pleasant environment. Despite some minor issues, the overall cleanliness aligns well with the four-star standard of the resort.
The staff at SBH Maxorata Resort are frequently commended for their friendliness, attentiveness and professionalism with specific staff members noted for their exceptional service. A welcoming atmosphere is created by the entire team, making the stay more enjoyable for guests.
While the Wi-Fi service is limited to certain areas and incurs an additional charge for in-room access, guests appreciate the availability of complimentary Wi-Fi in communal spaces. However, the resort could benefit from improved internet connectivity.
The gym, offering stunning ocean views and a selection of equipment, is a nice addition for fitness enthusiasts, though it could be improved with better equipment quality and amenities. The pool area is a standout feature with multiple well-maintained pool landscapes, including a heated pool, although some pools are unheated and may be too cold for some guests during certain periods.
Tennis amenities are available and well-maintained, providing another activity option for guests. Additionally, the resort is highly recommended for families, offering spacious family rooms, excellent entertainment options for children and a friendly animation team, making it an ideal destination for family vacations.
Overall, SBH Maxorata Resort is celebrated for its prime location, variety of dining options, comfortable accommodations, excellent cleanliness and attentive staff, making it a commendable choice for a relaxing and enjoyable getaway. Show more
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Categories
Hotel with All Inclusive Packages
Luxury Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Twin Room with Sea ViewThis room offers a balcony or terrace with sea views. It includes satellite TV, a rental safe and a private bathroom with a hairdryer.
Standard Single RoomThis room offers a balcony or terrace with garden views. It includes satellite TV, a rental safe and a private bathroom with a hairdryer.
Single Room with Sea ViewThis room offers a balcony or terrace with sea views. It includes satellite TV, a rental safe and a private bathroom with a hairdryer.
Standard Twin RoomThis room offers a balcony or terrace with garden views. It includes satellite TV, a rental safe and a private bathroom with a hairdryer.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Family Room with Sea ViewThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Family Room with Sea ViewThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 3 beds.
Family Room with Sea ViewThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 3 beds.
Family Room with Sea ViewThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 3 beds.
Family Room with Sea ViewThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 3 beds.
Guest Reviews
Location
SBH Maxorata Resort boasts an exceptional location that consistently impresses its guests. Situated right by the ocean and just a few minutes' walk from beautiful, expansive sandy beaches, the resort provides stunning ocean views from various vantage points, including the rooms and infinity pool. Its prime setting on the kilometer-long natural beach allows for peaceful strolls and easy access to several nearby beaches, cafes, shops and restaurants.
The resort's proximity to the center of Morro Jable makes it a convenient base for exploring the southern part of the island. Guests appreciate the short walks to local amenities, a shopping strip, a bus stop and a supermarket. The setting is perfect for those who prefer a quieter environment while still being close to the vibrant parts of the area.
In summary, the SBH Maxorata Resort stands out for its strategically excellent and convenient location, offering guests beautiful sea views, easy access to stunning beaches and close proximity to local attractions, ensuring a well-rounded and enjoyable stay.
Breakfast
Guests at SBH Maxorata Resort generally seem pleased with the breakfast offerings. Many highlight the wide selection and variety of food available, noting that breakfast is good, hearty and very complete. There are positive mentions of the freshly cooked food and specifics like fried eggs and champagne. The availability of soy and oat milk, in addition to cow's milk, is appreciated.
The breakfast buffet is described as great with lots of choices and a very varied selection that caters to different tastes and preferences. Guests also appreciate the service provided by the staff.
However, there are a few critiques. Some guests feel that the breakfast can be basic and monotonous, lacking in some options like regular black tea, natural orange juice and good quality coffee. A few also note that the sweet rolls are dry and the variety of fresh fruit and vegetables could be improved. Despite these minor critiques, the majority of reviews point towards a satisfying and diverse breakfast experience at the resort.
Dinner
The dinner experience at SBH Maxorata Resort generally receives positive feedback from guests, highlighting the variety and quality of the food. Many appreciated the ample selection with options ranging from different meats like turkey and chicken to pizzas, which were notably praised for their excellent dough. Asian and tapas restaurants within the resort exceeded expectations, offering delicious and varied dishes.
Guests reported that the main buffet provided a diverse assortment of freshly cooked food, making it easy to find something appealing each evening. The consistency in the quality of the buffet, alongside the variety, was appreciated by numerous guests. The all-inclusive options, especially with the diverse food selection, were well-received.
However, there were some critiques. A few guests mentioned repetitive menus and a lack of variety in some dishes and desserts, along with instances of lukewarm food. Additionally, meal times were considered early by some and there were occasional reports of less than ideal conditions, such as queues and issues with table service guidelines.
Overall, while there are minor areas that could be improved, the dinner at SBH Maxorata Resort is largely enjoyed for its range and quality, making it a highlight of the stay for many visitors.
Rooms
The SBH Maxorata Resort offers a wide range of rooms and accommodations, many of which receive high praise from guests for their spaciousness, cleanliness and modern decor. Guests consistently highlight the comfortable and cozy nature of the rooms with many featuring stunning sea views and private terraces that enhance the stay. The family rooms are also noted for being particularly spacious and well-appointed, making them ideal for larger groups or those traveling with children.
However, some reviews point out areas in need of improvement, such as occasional issues with housekeeping and maintenance, including ants, cockroaches and minor damages. Despite these concerns, guests frequently commend the new furniture and modern facilities, indicating that the hotel provides a comfortable and practical experience. The views from the rooms, particularly those with sea views, receive exceptional remarks with many guests describing the ocean vistas as breathtaking.
The rooms also come with practical amenities such as small fridges and microwaves, catering to longer stays or family needs. Guests appreciate the regular cleaning services and the overall cleanliness maintained throughout their stay. Despite some minor issues like noisy hallways or lack of water bottles, the positive aspects largely outweigh the negatives, leaving many guests willing to return for another visit. Overall, the SBH Maxorata Resort's rooms offer a blend of comfort, space and stunning views, making it a commendable choice for a relaxing getaway.
Beds
The SBH Maxorata Resort is appreciated by many guests for providing a restful night's sleep due to its comfortable and cozy beds. Numerous reviews mention the beds being very comfortable with some highlighting the luxurious and high, firm mattresses. The addition of clean beds and bedding further ensures a pleasant stay. Despite occasional remarks about the two single beds pushed together creating a gap, the overall sentiment leans towards the beds being comfortable and new. This positive aspect contributes significantly to the tranquility of the stay. However, a few guests did note issues with bed comfort and high pillows, but these seem to be exceptions rather than the rule. For cooler evenings, a need for a thicker duvet or blanket was mentioned. Overall, the resort's beds are a strong positive feature, enhancing the overall guest experience.
Cleanliness
The SBH Maxorata Resort receives high marks for its overall cleanliness. Guests frequently praise the excellent cleanliness standards with rooms described as very clean, comfortable and well-maintained. Many note the daily cleaning services as spectacular and commend the attentive cleaning staff. Common areas, pools and facilities are frequently highlighted as clean and well-kept, contributing to a generally pleasant and peaceful environment.
However, guests have pointed out some areas for improvement. There are occasional mentions of small objects of trash and some neglected corners, particularly in bathrooms. The cleanliness of the communal sanitary facilities and some dining utensils has been inconsistent with reports of streaky or dirty plates and neglected sunbeds and auxiliary tables in pool areas.
Despite a few maintenance issues and mixed experiences with the reception staff, the resort’s cleanliness is generally perceived positively, aligning well with its four-star standard. For the most part, the cleanliness of the rooms and common facilities contributes to a comfortable and enjoyable stay.
Staff
The staff at SBH Maxorata Resort consistently earn high praise from guests for their friendliness, attentiveness and helpfulness. Andrea, the entertainer and Adriana, the bartender, stand out as exceptional figures who take their roles seriously and ensure guests have a great time. Many guests repeatedly mention the excellent customer service and the professionalism of the reception team with individuals like Fernando at reception being highlighted as fantastic.
The culinary team also receives commendations for preparing fresh meals and the bar staff are noted for their spectacular cocktails. Overall, the service extends beyond simple friendliness to being accommodating, respectful and always ready to take immediate action to address guest needs. There are mentions of a few negative interactions but these instances seem to be exceptions rather than the norm.
Guests appreciate the welcoming atmosphere created by the entire team, from housekeeping to management and the staff’s commitment to making their stay enjoyable. It's clear that the collective effort of the team contributes significantly to the positive experiences of the guests.
Wi-Fi
SBH Maxorata Resort provides complimentary Wi-Fi exclusively in the reception area and by the pool, however, extending this service to the rooms incurs an additional charge of approximately €25 per week. Many guests have voiced that the internet connection is weak and unreliable even in the common areas, making it difficult to stay connected. Those who wished for uninterrupted and convenient in-room access found it frustrating to have to purchase Wi-Fi, particularly given the sporadic and sometimes non-functional service. Despite these limitations, guests do appreciate the availability of free Wi-Fi in communal spaces, but overall feedback suggests that the resort needs to improve its internet coverage and connectivity to enhance the overall guest experience.
Gym
The gym at SBH Maxorata Resort receives mixed reviews from guests. Many highlight the stunning ocean views and the ability to enjoy spectacular sunrises during workouts, enhancing the overall experience. The gym features a good selection of electro-muscular machines and some cardio equipment and it is open for use, adding to the convenience for fitness enthusiasts.
Guests appreciate the availability of activities such as water gymnastics and other in-hotel services, indicating a comprehensive fitness program. The gym environment is complemented by a friendly and approachable team involved in animation, making the atmosphere welcoming.
However, there are also some criticisms. The gym is described as small with weak and decaying equipment. A few noted the lack of air conditioning, which detracted from their ability to exercise comfortably. Additionally, the absence of basic amenities such as towels and drinking water was pointed out.
In summary, the gym at SBH Maxorata Resort offers some enjoyable features like the scenic views and friendly service, but there are areas that could benefit from improvements, particularly regarding equipment quality and amenities.
Pool
Nestled in the heart of the SBH Maxorata Resort, the pool areas offer a range of options for guests seeking relaxation or a fun splash. The complex boasts numerous pools, including a stunning infinity pool with impressive sea views that stand out for their allure. With three main pool landscapes and additional smaller ones, guests can easily find tranquility or a spot to linger.
Maintained in good condition and celebrated for their cleanliness, the pools are well-kept, ensuring a pleasant experience. Notably, one pool is heated, a definite highlight during cooler seasons. However, it's worth noting that most pools are unheated and some guests found the water quite cold, especially in November. Despite this, the variety of pools, each with its own charm and setting, from lovely private areas to spectacular views, offers something for everyone.
Large pools provide ample space, while uncrowded conditions allow for a peaceful swim. The pool areas also come with plenty of extra sunbeds, although some reviews mention limited pool hours. Despite a few hiccups, like occasional accumulations of glasses and papers and an extra charge for the heated pool, the overall sentiment remains positive.
Whether lounging by the glistening waters or diving in for a refreshing swim, the pools at SBH Maxorata Resort are a major highlight, contributing to a memorable stay.
Tennis
Nestled within the serene grounds of SBH Maxorata Resort, guests can find a variety of activities to indulge in, including access to tennis amenities. The resort features well-maintained tennis courts that offer guests the chance to engage in a friendly match or serious practice session. Beyond tennis, the hotel caters to fitness enthusiasts with an outdoor gym and also provides table tennis options, although there are mentions that some of the paddles may lack rubber. Despite this minor drawback, the range of activities available within the resort ensures that guests can always find something enjoyable and active to do.
Family
SBH Maxorata Resort appears to be an ideal destination for families with children seeking a memorable vacation. The resort boasts a variety of family rooms, many of which offer stunning sea views and ample space for larger families, including options that can accommodate two adults and three young children. Families can enjoy cozy rooms equipped with air conditioning and large terraces, providing a comfortable stay.
The resort is particularly praised for its excellent entertainment options for children. The animation team receives high marks for their friendly and engaging presence, offering activities that entertain both kids and adults. Children particularly enjoy the mini disco, which is highlighted as a wonderful experience by many guests. The kids club, featuring fantastic animators, provides additional fun and engaging activities for younger guests. There is also an awesome splash park, adding to the variety of entertaining options available.
Although some areas, like the children’s play area, need attention and the youth club was closed for the year, the overall consensus is positive regarding the resort’s suitability for families. The supportive and warm reception from the staff further enhances the staying experience, making it a great destination for family vacations. The resort's facilities, coupled with its excellent location, make it a highly recommended choice for families looking to disconnect and enjoy quality time together.
4 Star
The SBH Maxorata Resort presents itself as a large resort with a convenient location and thorough facilities, maintaining an overall cleanliness throughout. The resort offers good value for its price, giving guests a satisfying experience when it comes to essentials and amenities.
However, many reviews highlight a significant discrepancy between the advertised four-star rating and the actual experience. Numerous guests felt that the resort fell short of four-star standards, describing it as more akin to a three-star establishment. The restaurant and bar, in particular, were frequently mentioned as not meeting the expected quality of a four-star venue with limited food variety and a lack of charm in the dining room detracting from the overall experience.
Guests also pointed out that the services provided did not align with what one would expect from a four-star hotel, identifying issues with cleanliness and general maintenance. While the resort does offer a range of facilities, these offerings and the overall standard of service suggest a more modest rating would be appropriate.
Accessible
SBH Maxorata Resort offers a mix of accessibility features for guests with disabilities. The location itself is a major asset, situated right in front of beautiful beaches and in close proximity to shops, bars and the port. Guests highlighted the resort's accessible hospital and the ease of access from the street, as well as the accessible facilities, entrances and exits available throughout the property.
However, some issues were noted with the resort's elevators, which were sometimes busy with long waits and occasional last-day malfunctions. Additionally, the resort's multiple levels can present challenges, particularly in moving between areas depending on room location. Nevertheless, the breakfast buffet was regarded as easily accessible, enhancing the overall ease of stay. Despite some accessibility concerns, the resort's beautiful views, convenient location and accessible features were appreciated by guests.
Outdoor Pool
The outdoor pool experience at SBH Maxorata Resort is generally positive with guests consistently praising the cleanliness and good condition of the pools. The resort boasts several pools, including an infinity pool with spectacular views and a heated pool, a notable feature especially appreciated during the winter months. One of the pools offers direct views of the beach, adding to the scenic enjoyment. Sunbathing areas are well-maintained and there are options for families, including a kids pool.
However, some guests found the water in the outdoor pools to be too cold with mentions of unheated pools during the winter season. The pool schedule for some pools is also reported to be limited. Despite these minor issues, the variety and quality of the pools, along with the good facilities surrounding them, ensure a pleasant and enjoyable experience for most visitors.
Luxury
The SBH Maxorata Resort offers a luxurious escape with a variety of high-end amenities, perfect for those looking to indulge. Guests have highlighted the comfort of the beds and the spacious, modern rooms that contribute to a truly relaxing stay. The resort's structure and cleanliness are consistently praised with everything kept in immaculate order. Luxury facilities, including Balinese beds, add an extra touch of opulence to the experience.
Visitors have noted the resort’s luxury living spaces as an ideal place to rest, presenting a better-than-expected retreat. The weekly musical events provide delightful entertainment, enhancing the overall holiday experience. The hotel's price-quality ratio is considered unbeatable, offering great value for money for those seeking a high-end vacation.
While there are some mixed reviews about the food quality, the hotel itself is regarded as a beacon of luxury. Those who choose to pamper themselves here find it to be an excellent decision, highlighted by the well-maintained environment and comprehensive amenities that define a luxury holiday.
Yes, SBH Maxorata Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at SBH Maxorata Resort.
No, SBH Maxorata Resort doesn't allow dogs.
No, parking facilities aren't available at SBH Maxorata Resort.