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Summary of reviewsNSTS Campus Residence and Hostel is highly praised for its convenient location in Malta with close proximity to public transport, key destinations and essential amenities. It occupies a quiet, safe neighborhood ideal for travelers looking for a peaceful yet accessible base. The hostel connects easily to major tourist spots and the University of Malta, making it especially suitable for students.
The breakfast, while appreciated for its variety and abundant offerings, including cereals, breads, meats and fruits, could benefit from more variety and better replenishment practices. The breakfast staff are noted for their friendliness and helpfulness, contributing to a generally positive dining experience.
Room cleanliness and the provision of air conditioning are strong points, though the room sizes and aesthetic quality vary. Some rooms are spacious and equipped with kitchenettes and balconies, while others are smaller with less inviting features. Issues such as dim lighting, outdated furniture and occasional pest sightings have been noted. The hostel maintains essential amenities like clean towels and bedding but could improve on odor control and more frequent cleaning services.
Cleanliness receives mixed reviews: while some praise the spotless rooms and well-kept communal areas, others point out occasional sightings of pests and mold and infrequent room cleaning.
The staff are consistently praised for their friendliness, helpfulness and professional demeanor, significantly enhancing the guest experience. Specific staff members have been commended for their exceptional service, creating a welcoming and supportive environment.
The WiFi service is one of the hostel's weaker points with many guests experiencing issues with connectivity, reliability and the need for frequent re-entry of passwords. Improvements in this area would greatly enhance the overall guest experience.
Beds receive diverse reactions; while many guests find them comfortable and clean, others report issues related to comfort and the quality of mattresses and pillows. Cleanliness of bedding, however, is consistently noted as good.
Accessibility features prominently in the positive reviews with good public transport links, easy entrance access and a generally friendly environment. However, some rooms have inconvenient bathroom placements and the broken elevator presents a challenge for some guests.
Overall, NSTS Campus Residence and Hostel offers a budget-friendly, practical accommodation option with a range of amenities and a capable staff. It is a solid choice for young travelers and students, though some improvements regarding WiFi, variety in breakfast and regularity in cleanliness could elevate the guest experience further.
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