Hotel Sahara Star
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Summary of reviewsHotel Sahara Star-Mumbai Airport enjoys a prominent reputation, particularly for its exceptional location. Nestled conveniently close to both Terminal 1 and Terminal 2 of the Mumbai airport and situated in the city center, it stands as an ideal choice for travelers seeking hassle-free access to flights and easy travel throughout Mumbai. The hotel's proximity to the airport minimizes travel stress, making it a preferred option for both leisure and business visitors. Guests also appreciate the ambiance, cleanliness and quality of internal amenities such as the food, internal lagoon and central atrium, adding to the allure of its prime location.
The breakfast experience at Hotel Sahara Star is generally well-regarded with many guests praising its elaborate spread that caters to diverse cuisines. The breakfast service is commonly highlighted for its variety and quality, although there are some concerns regarding inconsistency and unmet five-star standards. Issues such as cold dishes, closed buffet stations and limited North Indian options are occasionally noted, yet the overall impression leans positively towards an enjoyable breakfast offering.
Dinner at the hotel evokes mixed feelings. While the array of restaurants and the quality of food receive commendation for their variety and deliciousness, the high costs associated with dining are a frequent point of contention. Guests often find the buffet dinner overpriced with some concerns about the quality of food and lengthy waits for service. Despite this, the diverse and enjoyable food offerings do attract many visitors.
The rooms at Hotel Sahara Star stand out for their spaciousness, unique designs and comfortable beds, especially those with lagoon views. Guests appreciate the clean and modern ambiance, providing a relaxing stay. However, the hotel struggles with consistency in room maintenance and cleanliness. While some rooms are spotless and inviting, others suffer from issues such as outdated furnishings, broken amenities and unclean areas. This inconsistency affects overall satisfaction, indicating a need for better upkeep and modernization.
Cleanliness across the hotel garners mixed reactions. Although many guests find the hotel clean and well-maintained, there are notable complaints about dirty corridors, carpets and some rooms. Maintenance issues like broken tiles, mold and unclean bathrooms are recurring mentions, signaling a significant area for improvement to meet five-star expectations.
The staff at Hotel Sahara Star receives a blend of praise and criticism. Many guests commend the staff for being helpful, friendly and professional, notably during check-in and checkout processes. However, instances of unprofessional behavior, slow service and communication gaps are also reported, suggesting that enhanced staff training could improve the overall guest experience.
The hotel's Wi-Fi service presents mixed reviews with some guests experiencing seamless internet access, while others point out slower speeds and technical issues. The presence of Wi-Fi is acknowledged as a basic amenity, but there is room for improvement in terms of speed and reliability.
The spa at Hotel Sahara Star is well-received, praised for its condition, ambiance and impressive services. Guests appreciate the well-maintained facility, even though pandemic-related disruptions have occasionally limited access to certain amenities like the gym, pool and spa. The pool itself is highlighted as a standout feature with guests enjoying the clean and well-maintained area, although occasional maintenance issues are noted.
Beds at the hotel prompt mixed opinions. While many guests find the beds comfortable and clean, others report issues with bed sizes, cleanliness and mattress quality. Negative experiences include smelly or stained linens, further emphasizing the need for consistent quality control in housekeeping.
Guests often feel that the hotel falls short of its five-star aspirations with discrepancies in service quality and facilities not meeting the high standards expected from a luxury hotel. Although the hotel's pricing may be lower than other five-star establishments, it reflects in the delivery of services and amenities.
For business travelers, Hotel Sahara Star offers convenient facilities and a practical location near the airport. With amenities tailored to meet business needs, it stands as a favorable choice, although some visitors have highlighted a lack of certain support services.
In conclusion, Hotel Sahara Star-Mumbai Airport excels in location, food variety and ambiance but faces challenges in consistency, maintenance and certain service standards. Improvements in these areas could significantly enhance the overall guest experience, aligning more closely with the hotel's five-star promise.
Categories
The breakfast experience at Hotel Sahara Star is generally well-regarded with many guests praising its elaborate spread that caters to diverse cuisines. The breakfast service is commonly highlighted for its variety and quality, although there are some concerns regarding inconsistency and unmet five-star standards. Issues such as cold dishes, closed buffet stations and limited North Indian options are occasionally noted, yet the overall impression leans positively towards an enjoyable breakfast offering.
Dinner at the hotel evokes mixed feelings. While the array of restaurants and the quality of food receive commendation for their variety and deliciousness, the high costs associated with dining are a frequent point of contention. Guests often find the buffet dinner overpriced with some concerns about the quality of food and lengthy waits for service. Despite this, the diverse and enjoyable food offerings do attract many visitors.
The rooms at Hotel Sahara Star stand out for their spaciousness, unique designs and comfortable beds, especially those with lagoon views. Guests appreciate the clean and modern ambiance, providing a relaxing stay. However, the hotel struggles with consistency in room maintenance and cleanliness. While some rooms are spotless and inviting, others suffer from issues such as outdated furnishings, broken amenities and unclean areas. This inconsistency affects overall satisfaction, indicating a need for better upkeep and modernization.
Cleanliness across the hotel garners mixed reactions. Although many guests find the hotel clean and well-maintained, there are notable complaints about dirty corridors, carpets and some rooms. Maintenance issues like broken tiles, mold and unclean bathrooms are recurring mentions, signaling a significant area for improvement to meet five-star expectations.
The staff at Hotel Sahara Star receives a blend of praise and criticism. Many guests commend the staff for being helpful, friendly and professional, notably during check-in and checkout processes. However, instances of unprofessional behavior, slow service and communication gaps are also reported, suggesting that enhanced staff training could improve the overall guest experience.
The hotel's Wi-Fi service presents mixed reviews with some guests experiencing seamless internet access, while others point out slower speeds and technical issues. The presence of Wi-Fi is acknowledged as a basic amenity, but there is room for improvement in terms of speed and reliability.
The spa at Hotel Sahara Star is well-received, praised for its condition, ambiance and impressive services. Guests appreciate the well-maintained facility, even though pandemic-related disruptions have occasionally limited access to certain amenities like the gym, pool and spa. The pool itself is highlighted as a standout feature with guests enjoying the clean and well-maintained area, although occasional maintenance issues are noted.
Beds at the hotel prompt mixed opinions. While many guests find the beds comfortable and clean, others report issues with bed sizes, cleanliness and mattress quality. Negative experiences include smelly or stained linens, further emphasizing the need for consistent quality control in housekeeping.
Guests often feel that the hotel falls short of its five-star aspirations with discrepancies in service quality and facilities not meeting the high standards expected from a luxury hotel. Although the hotel's pricing may be lower than other five-star establishments, it reflects in the delivery of services and amenities.
For business travelers, Hotel Sahara Star offers convenient facilities and a practical location near the airport. With amenities tailored to meet business needs, it stands as a favorable choice, although some visitors have highlighted a lack of certain support services.
In conclusion, Hotel Sahara Star-Mumbai Airport excels in location, food variety and ambiance but faces challenges in consistency, maintenance and certain service standards. Improvements in these areas could significantly enhance the overall guest experience, aligning more closely with the hotel's five-star promise.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Sahara Star-Mumbai Airport has garnered positive feedback from guests particularly highlighting its exceptional location. The hotel's position is frequently praised for its proximity to both Terminal 1 and Terminal 2 of the Mumbai airport, making it an ideal choice for travelers needing convenient access to flights. Its location in the city center adds another layer of convenience, allowing easy travel throughout Mumbai.
Guests appreciate the hassle-free commute with many noting the hotel is just a few minutes from the airport, which minimizes travel stress. This makes it perfect not only for airport transit but also for business purposes due to its central location. The hotel's placement on the main road provides easy access to various parts of the city.
The ambiance, cleanliness and quality of internal amenities such as the food, internal lagoon and central atrium, further enhance the overall positive reception of its location. Despite a rare mention of poor layout, the overwhelming consensus is that Hotel Sahara Star's location combines convenience, accessibility and a pleasant environment, making it a top choice near Mumbai's airports.
Visitors to Hotel Sahara Star-Mumbai Airport generally have mixed reviews regarding the breakfast experience. Many guests praised the hotel for offering a great and amazing breakfast with some calling it very nice, excellent and delicious. The breakfast spread is frequently described as elaborate and catering to a wide range of cuisines, featuring lots of choices and a sumptuous variety. Some highlighted the breakfast service as top-notch with overall good quality food.
However, there have been complaints about the decline in the quality and variety of breakfast over the years with some patrons noting that the breakfast was not up to the 5-star standards. Issues such as cold dishes, closed buffet stations early in the morning and unmet specific dietary needs were also mentioned. The limited North Indian options, overpriced buffet charges and occasionally untrained staff contributed to the not-so-positive feedback.
Despite these criticisms, the overall impression suggests that while the breakfast generally receives high marks, there is room for improvement in consistency and variety to meet the expectations set by a luxury hotel.
At Hotel Sahara Star-Mumbai Airport, dining experiences evoke mixed responses from guests. The array of restaurants is often described as great, featuring diverse and delicious food offerings, which cater to various tastes. Many guests commend the quality of food, noting that it is perfect and the in-restaurant dishes are particularly enjoyable.
However, several guests express concerns about the high costs associated with dining. The prices are frequently mentioned as being very steep with an average dinner costing around £45 per person (RS 4,500). The buffet dinner, in particular, is criticized for being overpriced and not offering good value for money. There are also remarks about the food quality needing improvement and some guests found the food to be only average.
Additional feedback points to the strict policy against bringing outside food, which some guests find inconvenient. Moreover, instances of lengthy waits for food and occasional complaints about room service are noted, which detract from the overall dining experience. Despite these issues, the positive mentions about restaurant variety and the overall deliciousness of the food indicate that the hotel still holds significant appeal for many visitors.
The Hotel Sahara Star-Mumbai Airport offers a mix of experiences when it comes to its rooms. There are several positives, including spacious rooms with decent layouts and unique designs, especially those with lagoon views. The executive and king suites are particularly notable for their size and well-kept conditions. Guests often appreciate the added touches of balconies overlooking the lagoon and the comfortable, superior quality beds. Many have found the rooms to be clean, comfortable and larger than typical rooms in Mumbai, making them well-suited for both leisure and business stays. Moreover, the rooms offer beautiful views and a modern ambiance that complements the hotel's exceptional location.
However, the hotel appears inconsistent in maintaining these standards. Numerous reviews highlight issues such as suboptimal room cleanliness, outdated furnishings and broken room amenities like air conditioning and kettles. Basic items such as shower gel are sometimes not available and rooms have been reported to smell of stale smoke or moisture. Despite some rooms being described as spotless, others are noted for dirty bedding, broken tiles and shabby interiors that do not align with a 5-star rating. The need for renovation and better upkeep is a recurring theme, impacting the overall guest satisfaction.
In conclusion, while the Hotel Sahara Star excels in providing spacious, comfortable rooms with wonderful views and good layouts, the inconsistency in maintenance and cleanliness detracts from its full potential. Ensuring better upkeep and modernization of the facilities could significantly enhance the overall guest experience.
Visitors to Hotel Sahara Star-Mumbai Airport have mixed opinions about the beds. Many guests appreciated the comfort of the bedding, describing it as very comfortable and great. They were particularly happy with the feeling of clean, comfortable beds. Bed sizes for larger beds were praised as well.
However, there were several negative comments. Some guests found the beds to be small, noting that the width of the twin beds was inadequate. Others pointed out problems with cleanliness, such as bed linens needing replacement, sheets being smelly and instances of bedding being stained or having shoe prints. A few reviews indicate that the bedding was only cleaned properly after complaints were made. Additionally, the quality of the mattresses was questioned with some describing them as poor, sore, hard and of inferior quality.
Although some guests were satisfied with the bedding comfort, the inconsistent quality and cleanliness issues impacted the overall experience for others.
Hotel Sahara Star near the Mumbai Airport appears to elicit mixed reactions concerning its cleanliness. Many guests appreciated the facility for being consistently clean and remarked positively on the spotless and well-maintained rooms. Words like very clean, neat and tidy were frequently used to describe the property and its rooms. The ambience also garnered praise for being clean and inviting. Some highlighted the cleanliness of specific areas like the pool and expressed satisfaction with the regular upkeep.
However, a significant number of reviews pointed out various cleanliness issues. Guests noted that certain areas, especially around the buffet breakfast, needed better cleaning efforts. The hotel's corridors, carpets and some of the rooms were often mentioned for being dirty or needing cleaning. There were repeated mentions of rooms with old furniture, dirt, mold, broken tiles and unclean areas, including bathrooms with water clogging problems. Some remarked on the unpleasant smell in the rooms and poor quality bed linens. Additionally, the lack of cleanliness in the corridors and a general maintenance issue were cited, leading some guests to feel that the hotel does not meet a 5-star standard overall.
Despite these cleanliness concerns, the positive aspects reflect that certain parts of the hotel maintain a high standard of cleanliness, providing a comfortable stay for many guests. Nonetheless, the hotel could benefit from more consistent and rigorous cleaning practices and maintenance to improve the overall guest experience.
Hotel Sahara Star near Mumbai Airport has garnered mixed feedback regarding its staff. On a positive note, many guests have praised the staff for being helpful, friendly, professional and cooperative. The check-in and checkout processes, managed by some very efficient and polite staff, were particularly appreciated, as were the welcoming and accommodating attitudes of the team members across various departments, including the front desk, gym, spa and restaurants. Guests highlighted specific individuals, such as Wasim and Avinash at the front desk, for their exceptional service.
However, there are notable areas for improvement. Several reviews pointed out issues with staff efficiency, slow service and unprofessional behavior. Instances of staff being uncooperative, unfriendly and not supportive were also reported. The management's handling of staff and services received criticism with suggestions that staff training is necessary to meet expected standards. Communication gaps and deterioration in staff quality over time were also mentioned. Issues with cleanliness and some service delays further affected the guest experience.
In summary, while the hotel boasts a number of dedicated and courteous staff members who contribute positively to the guest experience, there are significant areas where improvement is needed to enhance overall service quality and efficiency.
The Wi-Fi at Hotel Sahara Star, near Mumbai Airport, generally receives mixed reviews. Some guests highlight the seamless working of the Wi-Fi, while others point out issues with outdated technical equipment causing slower internet speeds. There are instances mentioned where the Wi-Fi did not work throughout the stay and some guests express a desire for faster speeds. Despite these negative points, the presence of Wi-Fi is acknowledged as a basic amenity provided by the hotel, though improvements could elevate the overall guest experience.
The spa at Hotel Sahara Star-Mumbai Airport has received positive feedback from its guests. Many have praised its well-maintained condition and the great ambiance it offers. The spa services are highlighted as being particularly impressive, adding to the overall guest experience. Despite some disruptions due to the pandemic, the facility continues to garner favorable reviews for those fortunate enough to utilize it during their stay. However, some guests have noted that not all amenities like the gym, pool and spa were available at certain times, affecting the complete experience.
The poolside at Hotel Sahara Star-Mumbai Airport receives notable attention from guests with many highlighting it as amazing and praising the quality of poolside services. The pool itself is described as very big by some, though others mention it as being average in size. It is noted for being an indoor pool, which offers a unique experience, despite being hidden from immediate view. Cleanliness consistently stands out with the pool area being well-maintained and tidy.
Many guests enjoyed rooms with a lagoon view, providing a scenic backdrop to their stay. However, it is worth mentioning that there were periods when the pool was not operational, possibly due to maintenance or pandemic-related restrictions. Additionally, some guests experienced issues such as a lobby filled with water from a clogged pool, indicating occasional maintenance challenges. Despite these few setbacks, the overall sentiment toward the pool remains largely positive, underscoring its appeal and the excellent poolside ambiance that guests appreciate.
Hotel Sahara Star in Mumbai, located conveniently near the airport, boasts a central and grand ambiance suggestive of its five-star aspirations. However, many guests have reported that the overall service and facility standards fall short of what one might expect from a hotel in this category. There are recurring concerns about the service not aligning with five-star quality and while the staff is described as friendly, their professionalism and efficiency seem lacking.
Guests found the breakfast and meals to be below average compared to other luxury hotels and some facilities suffered due to pandemic restrictions. Despite its promises, the hotel does not consistently meet the expectations associated with a five-star experience. The quality and standard of services have reportedly diminished over time. Although the price point might be lower than other five-star hotels, it reflects in the underwhelming delivery on core services and amenities.
In summary, while the ambiance and central location of Hotel Sahara Star offer a promising start, the experiences and services don't quite fulfill the prestigious five-star promise.
Hotel Sahara Star-Mumbai Airport offers a range of amenities suited for business travelers, conveniently located just a step away from the airport. The hotel's well-appointed facilities include a business center and other business-related services, making it a practical choice for those traveling for work. The amenities are designed to meet the needs of business professionals, although some visitors have noted a lack of support services and challenges with accessing certain e-commercial features typically expected at a five-star hotel. Overall, it remains a favorable option for business-related stays due to its strategic location and essential amenities.
Guests have mixed feelings about the outdoor pool at Hotel Sahara Star near Mumbai Airport. While some mention that the outdoor pool area is beautiful, many reviews indicate that the pool was not operational during their stay. Issues like flooding due to clogged drainage and closures possibly related to the pandemic have been noted. Guests also pointed out that other facilities, such as the gym and spa, were closed during their visits. Despite the potential appeal of the outdoor pool, its unavailability appears to have affected the overall experience for some visitors.
Hotel Sahara Star-Mumbai Airport boasts an impressive array of luxurious features that many guests have praised, marking it as a premier destination. The lobby and ambiance exude a style of opulence that is well-suited to high expectations. Guests appreciated the luxurious feel and the property's high-end aesthetics. Some have even gone as far as to declare it deserving of seven stars, indicating an exceptional overall experience.
However, it's evident that opinions are mixed. While many found their stay to be nothing short of five-star luxury, others felt that the hotel fell short of the lofty five-star standard. Comments pointed out areas in need of better maintenance and suggested that the property is showing its age. These critiques indicate that while the foundation of luxury is there, some aspects may require attention to fully meet the five-star expectations consistently.
Overall, Hotel Sahara Star-Mumbai Airport offers a blend of grandeur and comfort, though some experiences may vary based on guests' expectations of a five-star establishment.
Location Show Map
Location
Guests appreciate the hassle-free commute with many noting the hotel is just a few minutes from the airport, which minimizes travel stress. This makes it perfect not only for airport transit but also for business purposes due to its central location. The hotel's placement on the main road provides easy access to various parts of the city.
The ambiance, cleanliness and quality of internal amenities such as the food, internal lagoon and central atrium, further enhance the overall positive reception of its location. Despite a rare mention of poor layout, the overwhelming consensus is that Hotel Sahara Star's location combines convenience, accessibility and a pleasant environment, making it a top choice near Mumbai's airports.
Breakfast
However, there have been complaints about the decline in the quality and variety of breakfast over the years with some patrons noting that the breakfast was not up to the 5-star standards. Issues such as cold dishes, closed buffet stations early in the morning and unmet specific dietary needs were also mentioned. The limited North Indian options, overpriced buffet charges and occasionally untrained staff contributed to the not-so-positive feedback.
Despite these criticisms, the overall impression suggests that while the breakfast generally receives high marks, there is room for improvement in consistency and variety to meet the expectations set by a luxury hotel.
Dinner
However, several guests express concerns about the high costs associated with dining. The prices are frequently mentioned as being very steep with an average dinner costing around £45 per person (RS 4,500). The buffet dinner, in particular, is criticized for being overpriced and not offering good value for money. There are also remarks about the food quality needing improvement and some guests found the food to be only average.
Additional feedback points to the strict policy against bringing outside food, which some guests find inconvenient. Moreover, instances of lengthy waits for food and occasional complaints about room service are noted, which detract from the overall dining experience. Despite these issues, the positive mentions about restaurant variety and the overall deliciousness of the food indicate that the hotel still holds significant appeal for many visitors.
Rooms
However, the hotel appears inconsistent in maintaining these standards. Numerous reviews highlight issues such as suboptimal room cleanliness, outdated furnishings and broken room amenities like air conditioning and kettles. Basic items such as shower gel are sometimes not available and rooms have been reported to smell of stale smoke or moisture. Despite some rooms being described as spotless, others are noted for dirty bedding, broken tiles and shabby interiors that do not align with a 5-star rating. The need for renovation and better upkeep is a recurring theme, impacting the overall guest satisfaction.
In conclusion, while the Hotel Sahara Star excels in providing spacious, comfortable rooms with wonderful views and good layouts, the inconsistency in maintenance and cleanliness detracts from its full potential. Ensuring better upkeep and modernization of the facilities could significantly enhance the overall guest experience.
Beds
However, there were several negative comments. Some guests found the beds to be small, noting that the width of the twin beds was inadequate. Others pointed out problems with cleanliness, such as bed linens needing replacement, sheets being smelly and instances of bedding being stained or having shoe prints. A few reviews indicate that the bedding was only cleaned properly after complaints were made. Additionally, the quality of the mattresses was questioned with some describing them as poor, sore, hard and of inferior quality.
Although some guests were satisfied with the bedding comfort, the inconsistent quality and cleanliness issues impacted the overall experience for others.
Cleanliness
However, a significant number of reviews pointed out various cleanliness issues. Guests noted that certain areas, especially around the buffet breakfast, needed better cleaning efforts. The hotel's corridors, carpets and some of the rooms were often mentioned for being dirty or needing cleaning. There were repeated mentions of rooms with old furniture, dirt, mold, broken tiles and unclean areas, including bathrooms with water clogging problems. Some remarked on the unpleasant smell in the rooms and poor quality bed linens. Additionally, the lack of cleanliness in the corridors and a general maintenance issue were cited, leading some guests to feel that the hotel does not meet a 5-star standard overall.
Despite these cleanliness concerns, the positive aspects reflect that certain parts of the hotel maintain a high standard of cleanliness, providing a comfortable stay for many guests. Nonetheless, the hotel could benefit from more consistent and rigorous cleaning practices and maintenance to improve the overall guest experience.
Staff
However, there are notable areas for improvement. Several reviews pointed out issues with staff efficiency, slow service and unprofessional behavior. Instances of staff being uncooperative, unfriendly and not supportive were also reported. The management's handling of staff and services received criticism with suggestions that staff training is necessary to meet expected standards. Communication gaps and deterioration in staff quality over time were also mentioned. Issues with cleanliness and some service delays further affected the guest experience.
In summary, while the hotel boasts a number of dedicated and courteous staff members who contribute positively to the guest experience, there are significant areas where improvement is needed to enhance overall service quality and efficiency.
Wi-Fi
Spa
Pool
Many guests enjoyed rooms with a lagoon view, providing a scenic backdrop to their stay. However, it is worth mentioning that there were periods when the pool was not operational, possibly due to maintenance or pandemic-related restrictions. Additionally, some guests experienced issues such as a lobby filled with water from a clogged pool, indicating occasional maintenance challenges. Despite these few setbacks, the overall sentiment toward the pool remains largely positive, underscoring its appeal and the excellent poolside ambiance that guests appreciate.
5 Star
Guests found the breakfast and meals to be below average compared to other luxury hotels and some facilities suffered due to pandemic restrictions. Despite its promises, the hotel does not consistently meet the expectations associated with a five-star experience. The quality and standard of services have reportedly diminished over time. Although the price point might be lower than other five-star hotels, it reflects in the underwhelming delivery on core services and amenities.
In summary, while the ambiance and central location of Hotel Sahara Star offer a promising start, the experiences and services don't quite fulfill the prestigious five-star promise.
Business
Outdoor Pool
Luxury
However, it's evident that opinions are mixed. While many found their stay to be nothing short of five-star luxury, others felt that the hotel fell short of the lofty five-star standard. Comments pointed out areas in need of better maintenance and suggested that the property is showing its age. These critiques indicate that while the foundation of luxury is there, some aspects may require attention to fully meet the five-star expectations consistently.
Overall, Hotel Sahara Star-Mumbai Airport offers a blend of grandeur and comfort, though some experiences may vary based on guests' expectations of a five-star establishment.
Yes, Hotel Sahara Star has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Sahara Star.
No, Hotel Sahara Star doesn't allow dogs.
Yes, parking facilities are available at Hotel Sahara Star.
Yes, Hotel Sahara Star has a gym.
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