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Summary of reviewsKitabiwako Hotel Grazie is delightfully situated by the pristine shores of Lake Biwa, providing guests with breathtaking views of the lake and Mount Ibuki. Its prime location near Nagahama Port and Chikubu Island's boat terminal makes it an excellent base for exploring local attractions. Visitors value the tranquil atmosphere while being within walking distance to the city center, historic sites and vibrant markets.
The hotel's breakfast offerings, set against the stunning lake backdrop, receive positive feedback for their variety and quality, featuring a mix of Japanese, Western and Chinese dishes. While some guests noted a reduction in variety due to COVID-19 safety measures, the breakfast generally delights with its delicious local specialties and serene ambiance.
Rooms at Kitabiwako Hotel Grazie are spacious, clean and blend modern comforts with classic charm. Guests particularly appreciate the picturesque views of Lake Biwa from their accommodations. Despite the hotel's age, it is well-maintained, reflecting a dignified top-tier resort. The stylish interiors and convenient location near the Biwa Lake pier enhance the overall luxurious experience. Minor inconveniences such as outdated decor, occasional hard pillows or limited power outlets have been noted, but overall, the positives far outweigh these issues.
Cleanliness is a significant strength of the hotel with impeccable hygiene standards evident throughout the property. Guests consistently remark on the clean, quiet and comfortable environment, from the rooms to the communal areas.
The staff at Kitabiwako Hotel Grazie are praised for their exceptional service and friendliness. Polite, attentive and accommodating, they contribute significantly to a comfortable and enjoyable stay. While there was a minor mention of inconsistent service quality, the overwhelming consensus highlights the staff's positive impact.
Regarding the beds, feedback is mixed. Some guests find them comfortable, while others mention issues such as softness, sunken spots, small sofa beds or creaking sounds. Improvements in this area could enhance the overall guest experience.
Overall, Kitabiwako Hotel Grazie is commended for its stunning location, excellent breakfast, spacious and clean rooms, impeccable cleanliness and outstanding staff service, making it a favored destination for travelers seeking a serene lakeside retreat. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a wardrobe, an electric kettle, a sofa and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomThe spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The twin room features an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 3 beds.
Double Room with Small Double BedThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled by the picturesque shores of Lake Biwa, Kitabiwako Hotel Grazie boasts a prime location that guests repeatedly praise. The hotel offers stunning lake views with many rooms providing a panoramic vista of both Lake Biwa and the scenic Mount Ibuki. Its proximity to Nagahama Port and the boat terminal to Chikubu Island makes it an ideal base for exploring the lake and nearby attractions. Visitors appreciate the tranquil atmosphere, noting the peaceful quality of their stay while being just a short walk from the city center, station, Nagahama Castle and old town market street. Surrounded by beautiful parklands and excellent scenery, the hotel combines a convenient location with relaxing ambiance, making it a favored choice for travelers looking to immerse themselves in the serene beauty of the lakeside.
Breakfast
Kitabiwako Hotel Grazie’s breakfast experience is well-regarded for its variety and quality, set against the stunning backdrop of Lake Biwa. Guests frequently praise the buffet-style breakfast, highlighting its mix of Japanese, Western and Chinese dishes. Traditional local dishes, such as grilled mackerel with somen noodles, are appreciated and add a unique, authentic touch to the meal.
The restaurant itself is lauded for its spacious, calming atmosphere and its beautiful views of the lake, making the breakfast feel like a true vacation experience. Friendly and efficient service from the staff further enhances the dining experience.
While the majority of reviews are overwhelmingly positive about the food quality and scenic views, a few guests noted a limited variety of dishes in the buffet and pointed out inconveniences such as the breakfast venue being far away. Additionally, some mentioned that due to COVID-19 measures, breakfast was served as a set meal rather than a buffet, which seemed to reduce the variety offered.
Overall, the breakfast at Kitabiwako Hotel Grazie consistently delights guests with its delicious dishes, local specialties and serene lake views.
Rooms
Kitabiwako Hotel Grazie offers a mix of modern comforts and classic charm, making it a suitable choice for travelers seeking both convenience and aesthetic appeal. The rooms are often praised for their spaciousness and cleanliness, providing a quiet retreat for guests. Many rooms offer stunning views of Lake Biwa, enhancing the overall stay with a picturesque backdrop.
The hotel’s interiors are stylish and evoke an exotic feel, adding to the sense of luxury. The main entrance faces the Biwa Lake pier, making it particularly convenient for those interested in boat tours. Public baths, including indoor and semi-outdoor sections, provide a relaxing experience with some features like a massage pool and an open ceiling adding to the enjoyment.
Despite its age, the hotel is well-maintained and the furnishings reflect the dignity of a top-tier resort. Room service is noted for being reasonably priced and delicious, enhancing the overall guest experience. While the decor might feel a bit outdated to some and issues like the occasional hard pillow or lack of power outlets near the bed have been noted, the positives outweigh these minor inconveniences.
Overall, Kitabiwako Hotel Grazie stands out for its spacious and clean rooms, excellent location by Lake Biwa and the blend of comfort and luxury it offers at a good price point.
Beds
Kitabiwako Hotel Grazie receives mixed feedback regarding its beds. Many guests describe the beds as comfortable, which is a positive highlight. However, some guests pointed out that the beds can be either too soft or have sunken spots, indicating a need for reinforcement. Additionally, the sofa bed in the triple room is noted for its small size. There are mentions of thin, cold futons and occasional creaking sounds from the beds. While comfort is frequently appreciated, there are consistent comments suggesting that the hotel's beds also require some improvements to ensure a consistent experience for all guests.
Cleanliness
Travelers to the Kitabiwako Hotel Grazie can expect a spotless experience throughout their stay. From impeccably clean rooms to pristine public bathrooms, the emphasis on hygiene is evident everywhere. Guests have highlighted that everything from the lobby to the communal areas is maintained with careful attention, offering a clean and quiet environment perfect for relaxation. Despite the hotel's building showing some signs of age, it has been meticulously kept clean, ensuring a comfortable and pleasant stay.
The view of Lake Biwa from the rooms is a notable feature, adding to the serene ambiance appreciated by visitors. The overall presentation of the hotel's facilities, described as clean, quiet and comfortable, supports a relaxing getaway by the lakeside. While there was a minor mention of an oversight with a towel, the overarching theme from the reviews is one of thorough cleanliness and exceptional attention to detail. The consistent maintenance and emphasis on hygiene make the Kitabiwako Hotel Grazie a desirable choice for guests valuing clean accommodations.
Staff
The staff at Kitabiwako Hotel Grazie receive high praise from guests for their exceptional service and friendliness. Reviews frequently highlight their polite, courteous and attentive attitude, making interactions with both the front desk and restaurant staff particularly pleasant. Guests appreciate the brisk and pleasant responses from the staff, along with their prompt support for sudden requests. From the hotel's friendly and helpful demeanor to their willingness to accommodate guests in various facilities like the jacuzzi and public bath, the staff's continuous efforts to provide excellent service do not go unnoticed. Despite a minor mention of inconsistent service quality for some guests, the overwhelming consensus is that the staff's considerate and kind nature significantly contributes to a comfortable and enjoyable stay at the hotel.
No, Kitabiwako Hotel Grazie doesn't have any pool.
No, a spa isn't available at Kitabiwako Hotel Grazie.
No, Kitabiwako Hotel Grazie doesn't allow dogs.
Yes, parking facilities are available at Kitabiwako Hotel Grazie.